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WHAT IS MEDICAL BASELINE ALLOWANCE?
The Medical Baseline Allowance program provides
additional natural gas for SoCalGas
®
customers with
certain medical conditions to help keep the house
warm. It is not a discount or rebate. Customers on this
program will receive 0.822 additional therms per day,
billed at our lowest baseline rate.
QUALIFICATIONS
To qualify, you or a full-time resident of your home
must require additional heat due to a qualifying medical
condition. For example, you may qualify if a resident
of your home has paraplegia, quadriplegia, hemiplegia,
multiple sclerosis, scleroderma, a compromised immune
system or a life threatening illness. Eligibility is NOT
based on income.
WHAT IF I PAY MY LANDLORD
FOR MY NATURAL GAS?
You may qualify for the Medical Baseline Allowance
even if your landlord bills you for your natural gas.
The landlord will reflect the allowance on your billing
statement.
HOW DO I APPLY?
To apply, complete Part 1 of the attached application.
Next, have a medical provider complete Part 2 of the
application, certifying the need for additional heat due
to the medical condition. Medical providers include
licensed medical doctors [M.D.], doctors of osteopathy
[D.O.], nurse practitioners [N.P.] or physician’s assistants
[P.A.]). We accept e-signatures from medical providers.
Don’t forget to make a copy for your files.
Mail the completed application to:
SoCalGas
Medical Baseline Allowance Program
M. L. GT19A1
P.O. Box 513249
Los Angeles, CA 90051-1249
Fax: 213-244-4665
Once we receive your application, we will review the
information. If you qualify, you will see the additional
allowance on your bill. Please allow one full billing cycle
for the change. If you move, you must notify SoCalGas
®
so that your allowance can be transferred to your new
address. Providing assistance to customers with special
needs is just one way we strive to keep natural gas
affordable.
WHAT IF I NEED ASSISTANCE?
If you need assistance in a language other than English
or Spanish, please call our Language Interpreter
Service Line at 888-427-1345.
Hearing impaired customers who are unable to use a
conventional telephone can call us toll free at 800-252-
0259 (available in English and Spanish only).
FOR MORE INFORMATION
Please visit socalgas.com/Medical
or call 1-800-427-2200.
Para una solicitud de Asignación Médica Inicial en
español, por favor llame al 1-800-342-4545.
Please keep a completed copy of the application for
your records.
MEDICAL BASELINE ALLOWANCE
INFORMATION & APPLICATION
1-800-427-1429
1-800-427-0478
1-800-427-0471
1-800-427-1420
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