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SPECIFICATION SUBMITTAL Page
Job Name:
Job Number:
Model Numbers:
Energi TriPak
™
LSC-PH-SU-SAEC Telephone Startup
369-530b 1 03.28.12
Energi TriPak
™
Telephone Startup
Energi TriPak
™
Telephone Startup provides access to a Factory Certified Telephone Startup Technician during
normal business hours. This service will include instructions and guidance for a complete system functional test
and use of the system programming interface. The Telephone Startup is not to exceed two (2) hours. Telephone
Startup must be scheduled at least two (2) business days in advance.
To schedule a Telephone Startup, please contact the Scheduling Department at 1.800.523.9466. Systems
purchased with Telephone Startup include a 1-year parts warranty by default. Quoted systems qualify for a
warranty upgrade from the 1-year parts warranty to a standard 2-year warranty with online registration by the
enduser. Go to www.lutron.com/service for more information and to register for the warranty upgrade.
How to Redeem Telephone Startup
•Toscheduletheinitialcall,theinstallershouldcallLutronat1.800.523.9466andfollowthepromptstoField
Service Scheduling
.TheLutronJobNumberorLutronOrderNumberwillberequiredforscheduling.
•IfTelephoneStartup(modelnumberLSC-PH-SU-SAEC)wasnotpurchasedwiththeequipment,itmaybe
purchasedseparatelybycallingLutronat1.800.523.9466andfollowingthepromptstoField Service
Customer Service.
•TelephoneStartupincludesdedicatedtelephoneguidancebyaCertiedTelephoneStartupTechnicianoccurring
betweenthehoursof8AMand5PMEST,MondaythoughFriday,notincludingLutronHolidays.Callscanbe
made outside of standard hours for an additional charge.
•Lutronrequirestwo(2)businessdaysnoticetoscheduleaTelephoneStartupServicedate&time.Shorternotices
may incur expedite fees. Calls outside of standard hours may require additional lead time.
•Thisservicemayrequiremultiplecallsdependingonthesizeofthesystemandneedsoftheinstaller.
See Lutron Responsibilities on the next page regarding call limits.
•IntheeventtheTelephoneStartupisunabletobecompletedandtheinstallerwouldlikeanonsiteservicevisit,the
installer must purchase that service. Standard lead times for onsite service apply.
Installer Responsibilities
Prior to initial call
•Installandwirethesystemperspecication,includingtheterminationofalllow-voltagewires.
•Verifycorrectsysteminstallationusingthephonestartupchecklistavailableatwww.lutron.com/service
•Ensurethatallcontrolledballastsandswitchlegsarefullylamped,powered,andhavebeentestedpriortostartup
date.
•Documentsystemlayoutanddesiredoperationinordertoaidinstartup.
•Planstartupneartheendofsitecompletion.Furnishingsandnishescanaffectperformanceandcalibration
of sensors.
•Verifyabilitytomakeandreceivetelephonecallsnearallsystemcomponents.
•Verifythatallsystemcomponentswillbeaccessiblebyinstallerduringstartup.
•ConsiderpurchasingaLutronRLampSocketWiringTester(FDB-LSWT-T5/T8)toaidinthestartupprocess,ifthis
device was not included with the equipment.
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