QSG/QSN
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SPECIFICATION SUBMITTAL
369627c 3 04.04.13
Onsite Startup
Lighting Control System
• Timeclocks will be programmed as follows:
- Lutron will set up the system location, daylight savings, and time of day in preparation for event
programming.
- Lutron will program timeclock events as per the approved submittal drawings or written instructions from end
user or end users representative, contractor in that order of priority. Absent written instructions, no timeclock
events will be programmed.
• End user will be trained on overall system operation and maintenance.
- Standard training is completed during the startup visit. If a separate visit is required, please order LSC-TRAINING.
- Video recording equipment and media are not provided by Lutron for training sessions. The training session
may be recorded by others.
Items not included in standard on site startup
• Lutron service technicians will not perform work on non-Lutron® equipment. Lutron agents will cooperate with
other manufacturers on integration of equipment by others.
• Programming or other system changes that are requested to be performed counter to the approved submittal
drawings must be approved in writing via the proper channels.
• Field wiring changes or corrections that delay the startup process such that additional time is required for
Lutron to complete the startup in the allotted time will result in additional charges.
• Replacement of controls damaged due to miswires or incorrect installation or any other related issue not
covered under the Lutron warranty is the responsibility of the installer.
Additional Service Offerings
Additional items that are not included with Onsite Startup, but may be purchased—check your quote
to verify an item has been included with your quote. The quantity of the items listed below on the BOM
will determine how many days are included with this item.
• LSC-AF-VISIT - Onsite Scene and Level Tuning visit with design team or end user. This visit is typically
coordinated by the construction team, that includes designers, Lutron, and end user to set up light levels and
adjust fixtures.
• LSC-SYSOPT - System Optimization Visit with end user. This visit is coordinated by the EC or end user to
optimize the system performance to specific project details.
• LSC-LEED-DOC - System Performance-Verification Documentation that describes the pre-functional tests,
functional tests, and test results.
• LSC-WALK - Start-up agent or design team System Performance-Verification Walkthrough visit. The
construction team and the agent requiring the walk-through coordinate this visit. This visit is for any type of
additional walk-through that is required for job completion.
• LSC-SILV/GOLD/PLAT-IW - These are Technology Support Plan numbers for the system per the specification.
Warranty information is supplied within the submittal documentation.
• LSC-TRAINING - Customer-Site Solution Training visit for additional time on the job for training the end user.
The EC or the end user typically coordinates this visit.
• LSC-AH-SU - After Hours Startup. If normal business hours are not acceptable for Startup, After Hours Startup
can be purchased.
• LSC-SENS-LT - Sensor Layout and Tuning Service. Ensures that the Lutron® sensors are properly positioned
and programmed.
Toll Free 24/7 Tech Support Line 1.800.523.9466
Field Service Scheduling 1.800.523.9466 ext 4439
or www.lutron.com/scheduling