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SPECIFICATION SUBMITTAL
369-623b 3 05.06.12
Submittal Package
Lighting Control System
System Solutions
Items not included in standard on-site startup:
• Lutron service technicians will not perform work on non-Lutron® equipment. Lutron will work with other
manufacturers on integration of equipment by others.
• Programming or any other changes that are requested to be performed counter to the approved submittal
drawings must be approved in writing via the proper channels.
• Field wiring changes or corrections that delay the startup process such that additional time is required for
Lutron to complete the startup will result in additional charges.
• Replacement of controls damaged due to miss-wires or incorrect installation or any other related issue not
covered under the Lutron warranty is the responsibility of the installer.
• Reprogramming of any functions after initial programming and sign-off.
End user training on overall system operation. Typical training agenda listed below:
• This system is not typically sold with a separate visit for the training of the end user. Check with purchasing
agent if this is required.
• It is the responsibility of the person scheduling the startup to ensure the appropriate end users are present for
system training. Lutron typically does not have these contacts.
• Additional charges will apply if a separate visit is required for training the end user.
• Video media is not provided by Lutron for training sessions. This may be provided by “others” for turnover to
the end user or job site documentation.
• System demonstration and sign-off by the end user.
Additional items that are not included with standard startup, but may be purchased—check your
quote to verify an item has been included with your quote. The quantity of the items listed below on
the BOM will determine how many days are included with this item.
• LSC-AF-VISIT - Aim and focus visit with design team or end user. This visit is typically coordinated by the
construction team, that includes designers, Lutron, and end user to set up light levels and adjust fixtures.
• LSC-SYSOPT - System optimization visit with end user. This visit is coordinated by the EC or end user to
optimize the system performance to specific project details.
• LSC-WALK - Start-up agent or design team walk-through visit. The construction team and the agent requiring
the walk-through coordinate this visit. This visit is for any type of additional walk-through that is required for
job completion.
• LSC-SILV/GOLD/PLAT-IW - These are Technology Support Plan numbers for the system per the
specification. Warranty information is supplied within the submittal documentation.
• LSC-TRAINING - This visit is for additional time on the job for training the end user. The EC or the end user
typically coordinates this visit.
• LSC-AH-SU - After hours start-up. If normal business hours are not acceptable for start-up, after hours start-
up can be purchased.
• LSC-LEED-DOC - Solution Assurance Documentation that describes the pre-functional tests, functional tests,
and test results.
Additional items listed below may be charged for additional costs incurred.
• LSC-SITE-RDY-CHG - Site ready charge. Jobsite not ready.
• LSC-SRVC-OVERRUN - Charge for additional time/manpower required due to contractor turn-over issues.
• LSC-CHANGE-ORDER - Charge for a change in sequence of operation after the commissioning has begun
• LSC-INT-SUPPORT - Charge to provide onsite support to the System Integrator or IT Professional related to
difficulties integrating to the Lutron lighting control system.
Toll Free 24/7 Tech Support Line 1.800.523.9466
Field Service Scheduling 1.800.523.9466 ext 4439
or www.lutron.com/scheduling