RMA Department:
Unit 135-13900 Maycrest Way
Richmond, BC, V6V 3E2, Canada
RMA:
____________
Please return the complete form by email: GlobalRMA@drbattery.com
RMA Request Form
-Your RMA number will be faxed or email to you. Products returned without the RMA number will be rejected.
-The RMA number will be cancelled if the product is not returned within 30 days.
-The product must be returned in its ORIGINAL PACKAGING accompanied by a COPY of the ORIGINAL RECEIPT and this RMA form.
-The package must be shipped prepaid and sent BY REGULAR MAIL ONLY with the RMA number clearly marked on the shipping label.
-Please declare product as “Defective Electronic Part” and $1 value on the Custom Declaration and Dispatch Note.
To insure expedited service, p
lease complete the form in full.
CUSTOMER INFORMATION
First Name:
Last Name:
(As appeared on invoice)
Address:
Phone Number:
_____________________________________________________________________________
_____________________________________________________________________________
Unit/Suite/Apartment (If Applicable):______________________________________________
Address:_____________________________________________________________________
_____________________________________________________________________________
Country:__________________________City: _______________________________________
Zip Code:_________________________
Tel: ______________________________ Fax:_______________________________________
Email:_______________________________________________________________________
PRODUCT INFORMATION
Dr. Battery Part#
Warranty Sticker Date:
Your Mobile Device:
*Please complete one form per quantity
/ (MM/YY) – hologram/white sticker (e.g. JL09)
Brand Name: Model Number:
Order Number: Invoice Number: SI Purchase Date: (MM/DD/YY)
RETURN REQUEST
Exchange only Wear and Tear as well as physical damages are not covered under warranty.
REASON FOR RETURN
□ Will not hold a charge pass ______%
□ Dead on Arrival
□ Compatibility Issues (Please provide detail)
□ Others (Please provide detail)
Detail: _________________________________________________________________________________________________
______________________________________________________________________________________________
Richmond International Technology Corp. reserves the right to refuse returns and exchanges not in accordance with its policy. For more information,
please visit http://www.drbattery.com/help/return.aspx
