Fillable Competency Checklist Procedure 311 Post Nonsufficient Funds (NSF) (Cengage)

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Competency Checklist Procedure 311 Post Nonsufficient Funds (NSF) (Cengage)

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© 2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Name: __________________________________________ Date: _____________ Score: _____________
Competency Checklist
Procedure 31–1 Post Nonsufficient Funds (NSF) Checks and Collection Agency
Payments Utilizing EMR and Practice Management Systems
ABHES Curriculum
MA.A.1.7.b Utilize Electronic Medical Records (EMR) and Practice Management Systems
MA.A.1.7.c Comply with federal, state, and local laws relating to exchange of information
MA.A.1.8.b Perform billing and collection procedures: (1) Accounts payable and accounts receivable,
(2) Post adjustments, and (3) Payment procedures: i.e., credit balance, non-sufficient funds, refunds
CAAHEP Core Curriculum
VII.C.4 Describe types of adjustments made to patient accounts including: (a) non-sufficient funds (NSF) check,
(b) collection agency transaction, (c) credit balance, and (d) third party
VII.P.3 Obtain accurate patient billing information
Task: Following the steps listed in the procedure, obtain accurate patient billing information, post NSF
checks and collection agency payments on the patient ledger or in a computerized (practice
management) system.
Supplies & Conditions: Patient ledger (account history), returned NSF checks from the bank, checks from the collection
agency, pen with black ink, calculator, or practice management software.
Standards: A maximum of three attempts may be used to complete the task. The time limit for each attempt
is 30 minutes, with a minimum score of 85 percent. Scoring: Determine student’s score by
dividing points awarded by total points possible and multiplying results by 100.
Forms: Procedure Form 31–1. Procedure forms can be downloaded from the Student Companion
website.
EVALUATION
Evaluator Signature: Date:
Evaluator Comments:
471
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© 2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Name: __________________________________________ Date: _____________ Score: _____________
Procedure 31–1 Steps
Start Time: End Time: Total Time:
Steps
Possible
Points
First
Attempt
Second
Attempt
Third
Attempt
1. Pull patient ledger or bring up the patient account
history in the practice management software.
10
2. Obtain the patient’s correct billing information by
checking the demographic information contained in the
patient’s chart.
10
3. Post the NSF check in the debit/charges column, adding
back into the account the amount the check was
originally issued for.
15
4. Date the entry, noting NSF on the description portion of
the patient ledger or account history.
15
5. Review the check sent from the collection agency. 10
6 Post the amount of the check received in the credit
column on the patient ledger or account history.
Compute the new balance.
15
Points Awarded / Points Possible _____/
75
472
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Competency Checklist Procedure 311 Post Nonsufficient Funds (NSF) (Cengage)

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Completed 30 July 2021

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