© 2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Name: __________________________________________ Date: _____________ Score: _____________
Competency Checklist
Procedure 25–1 Manage the Appointment Schedule Using Established Priorities
ABHES Curriculum
MA.A.1.7.a Perform basic keyboarding skills
MA.A.1.8.d Apply scheduling principles: (1) Schedule of in- and outpatient procedures, and (2) Admission or
hospital procedures
CAAHEP Core Curriculum
VI.C.1 Identify different types of appointment scheduling methods
VI.C.2 Identify advantages and disadvantages of the following appointment systems: (a) manual, and
(b) electronic
VI.C.3 Identify critical information required for scheduling patient procedures
VI.P.1 Manage appointment schedule using established priorities
VI.P.2 Schedule a patient procedure
VI.A.1 Display sensitivity when managing appointments
Task: In a simulated situation, schedule an appointment for a patient procedure by either appointment
book or computer, remembering to follow HIPAA guidelines for safeguarding protected health
information (PHI).
Supplies & Conditions: Appointment book, appointment cards, or computer with practice management scheduling
program.
Standards: A maximum of three attempts may be used to complete the task. The time limit for each attempt
is 15 minutes, with a minimum score of 70 percent. Scoring: Determine student’s score by
dividing points awarded by total points possible and multiplying results by 100.
Forms: Procedure 25–1 Scenario with Procedure 25–1 Forms. Procedure forms can be downloaded from
the Student Companion website; procedure scenarios are included in the Instructor’s Manual.
EVALUATION
Evaluator Signature: Date:
Evaluator Comments:
click to sign
signature
click to edit
![]()
