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34k369626a GRAFIK 3000/4000/QSG Onsite Startup Spec Submittal

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System Solutions
Job Name:
Job Number:
Page
SPECIFICATION SUBMITTAL
Toll Free 24/7 Tech Support Line 1.800.523.9466
Field Service Scheduling 1.800.523.9466 ext 4439
or www.lutron.com/scheduling
369626c 1 04.04.13
Onsite Startup
Lighting Control System
GRAFIK 3000TM/4000TM/QSG System Onsite Startup
Model numbers LSC-OS-SU-3000 and LSC-OS-SU-4000
Standard GRAFIK 3000
TM/4000TM Onsite Startup includes:
• One visit to the job site during normal business hours. This is one visit between the hours of 7 AM
and 5 PM on a Monday through Friday that is not a Lutron Holiday.
• This visit may require multiple days depending on the size of the system.
• Phased construction projects (requiring multiple visits) should verify this was included with the system
provider.
• Visits can be made outside these hours for an additional charge.
• Lutron requires a notice of fifteen (15) business days to schedule a startup date. Shorter notices may incur
expedite fees.
• All terminations will be done by the installing agency. A person from the installing agency needs to be
present for the startup. This person should be familiar with the installation of the system.
• A Lutron factory certified technician performs all system start-up items.
Logistics
• To schedule onsite service e-mail us at www.lutron.com/scheduling or call at 1.800.523.9466.
• Please contact Lutron 3 weeks prior to the requested visit date.
System start up includes:
• Verification that the system is installed according to Lutron specifications.
• Panels should be energized in by-pass fully lamped and tested prior to our arrival.
• Load circuits are checked for shorts and overloads and bypass jumpers are removed.
• Programming the dimming/switching panels to include:
- Panel addressing
- Proper load types as installed in field or as per approved submittal drawings. As installed conditions
take precedence. This system may have modular components and if loads differ from design additional/
different equipment may be required.
- Circuit to zone assignment as per approved submittal drawings. If no zoning information exists prior
to start-up, programming will be done according to written instructions from end user or end users
representative, contractor, or will be set up based on the field engineers past experience in that order of
priority.
- Set light levels and fade times on controls as per approved submittal drawings. If no information is
provided, test scenes will be set to 100%, 75%, 50% and 25% and default fade times will be set to
3 seconds.
- Program emergency function per the installation guide for the system. This may not be applicable for
every system.
1
System Solutions
Job Name:
Job Number:
Page
SPECIFICATION SUBMITTAL
Toll Free 24/7 Tech Support Line 1.800.523.9466
Field Service Scheduling 1.800.523.9466 ext 4439
or www.lutron.com/scheduling
369626c 2 04.04.13
Onsite Startup
Lighting Control System
Programming the wall controls/interfaces to include:
• Control addressing
• Verify proper wiring and operation of control link
• Set up controls to function as per approved submittal drawings. If no control functionality is included, controls
will be programmed according to written instructions from end user or end users representative, contractor,
or will be based upon the following rules:
- Motion sensors:
o In spaces with a wall control, motion sensors will be set up as a vacancy sensor (only automatically
turning off the lights) with 15-minute +/- 1-minute timeout.
o In spaces without a wall control, motion sensors will be set up as occupancy sensors (automatically
turning the lights on and off) with a 15-minute +/- 1-minute timeout.
- Daylight sensors:
o Calibrated in such a manner to provide 40 fc +/- 5 fc 3 ft (91 cm) off the floor at a specific point in the
room, typically the center of a desk or directly under a fixture. Note the consistency of light distribution
throughout the space is highly dependent upon fixture design and placement.
- Wall controls:
o One button – Toggle lights on and off.
o Two button – Top button will turn lights on and bottom button will turn lights off.
o More than two buttons.
- For Dimmed zones: Top buttons will set the lights to different levels. Bottom button will turn the lights
off.
- Timeclock settings:
o Lights on the Lutron® system on the building’s exterior will turn on at sunset and turn off at sunrise.
• Test all buttons to assure proper operation
• Occupancy sensor
- Verification of proper installation and operation. If a sensor is not installed in accordance with Lutron
procedures, Lutron will not continue startup activities on that sensor until the installation issues are
corrected.
- Unless otherwise noted, a rough calibration will be performed at system start-up. Final calibration is the
responsibility of the end user since it is very dependent on furniture placement, HVAC operation, and space
usage. Lutron will not fine-tune occupancy sensors to detect minor movements in the space or to not
detect motion that contributes to false-trips.
• Photocell
- Verification of proper installation and operation. If a sensor is not installed in accordance with Lutron
procedures, Lutron will not continue startup activities on that sensor until the installation issues are
corrected.
- Unless otherwise noted a rough calibration will be performed at system start-up. Final calibration is the
responsibility of the end user since it is very dependent on furniture placement, window treatments, outside
weather conditions and space usage. Lutron will not fine-tune photocell sensors to achieve specified foot-
candle readings.
• Timeclock set up
- Lutron will set up the system location, daylight savings, and time of day preparation for event programming.
- Lutron will set up timeclock events as per the approved submittal drawings or written instructions from end
user or end users representative, contractor in that order of priority.
- In lieu of instructions, the timeclock will not be programmed.
2
System Solutions
Job Name:
Job Number:
Page
SPECIFICATION SUBMITTAL
Toll Free 24/7 Tech Support Line 1.800.523.9466
Field Service Scheduling 1.800.523.9466 ext 4439
or www.lutron.com/scheduling
369626c 3 04.04.13
Onsite Startup
Lighting Control System
Items not included in standard Onsite Startup:
• Lutron service technicians will not perform work on non-Lutron® equipment. Lutron will work with other
manufacturers on integration of equipment by others.
• Programming or any other changes that are requested to be performed counter to the approved submittal
drawings must be approved in writing via the proper channels.
• Field wiring changes or corrections that delay the startup process such that additional time is required for
Lutron to complete the startup in the allotted time will result in additional charges.
• Replacement of controls damaged due to miss-wires or incorrect installation or any other related issue not
covered under the Lutron warranty is the responsibility of the installer.
• Reprogramming of any functions after initial programming and sign-off.
End user training on overall system operation. Typical training agenda listed below:
• This system is not typically sold with a separate visit for the training of the end user. Check with purchasing
agent if this is required.
• It is the responsibility of the person scheduling the startup to ensure the appropriate end users are present for
system training. Lutron typically does not have these contacts.
• Additional charges will apply if a separate visit is required for training the end user.
• Video media is not provided by Lutron for training sessions. This may be provided by “others” for turnover to
the end user or job site documentation.
• System demonstration and sign-off by the end user.
Additional items that are not included with Onsite Startup, but may be purchased—check your quote
to verify an item has been included with your quote. The quantity of the items listed below on the
BOM will determine how many days are included with this item.
• LSC-AF-VISIT - Onsite Scene and Level Tuning visit with design team or end user. This visit is typically
coordinated by the construction team, that includes designers, Lutron, and end user to set up light levels and
adjust fixtures.
• LSC-SYSOPT - System Optimization Visit with end user. This visit is coordinated by the EC or end user to
optimize the system performance to specific project details.
• LSC-WALK - Startup agent or design team System Performance-Verification Walkthrough visit. The
construction team and the agent requiring the walk-through coordinate this visit. This visit is for any type of
additional walk-through that is required for job completion.
• LSC-SILV/GOLD/PLAT-IW - These are Technology Support Plan numbers for the system per the
specification. Warranty information is supplied within the submittal documentation.
• LSC-TRAINING - Customer-Site Solution training visit for additional time on the job for training the end user.
The EC or the end user typically coordinates this visit.
• LSC-AH-SU - After Hours Startup. If normal business hours are not acceptable for startup, After Hours
Startup can be purchased.
• LSC-LEED-DOC - Solution Performance-Verification Documentation that describes the pre-functional tests,
functional tests, and test results.
• LSC-SENS-LT - Sensor Layout and Tuning Service. Ensures that the Lutron® sensors are properly positioned
and programmed.
• LSC-INT-VISIT - System and Network Integration Consultation to provide onsite support to the System
Integrator or IT Professional related to difficulties integrating with the Lutron® lighting control system.
3
System Solutions
Job Name:
Job Number:
Page
SPECIFICATION SUBMITTAL
Toll Free 24/7 Tech Support Line 1.800.523.9466
Field Service Scheduling 1.800.523.9466 ext 4439
or www.lutron.com/scheduling
369626c 4 04.04.13
Onsite Startup
Lighting Control System
Additional items listed below may be charged for additional costs incurred.
• LSC-NS-TRAVEL - Non standard travel arrangements
• LSC-SITE-RDY-CHG - Site ready charge. Jobsite not ready.
4
369626c 5 04.04.13
Onsite Startup
Lighting Control System
System Solutions
Job Name:
Job Number:
Page
SPECIFICATION SUBMITTAL
Toll Free 24/7 Tech Support Line 1.800.523.9466
Field Service Scheduling 1.800.523.9466 ext 4439
or www.lutron.com/scheduling
GRAFIK Eye® 3000/4000 Family Series
GRAFIK Eye® 4000 Family Series is an architectural preset lighting control product that creates functional spaces
through various lighting combinations. It utilizes low voltage digital controls that communicate with high voltage
dimming and switching panels. The digital nature of the product allows the user to quickly and easily select
lighting scenes to align with the use of the space. These scenes can be reprogrammed as the needs of the
space change.
GRAFIK Eye® 3000 Family Series is an architectural preset lighting control product that creates functional spaces
through various lighting combinations. It utilizes low voltage digital controls that communicate with high voltage
digital controls. The digital nature of the product allows the user to quickly and easily select lighting scenes to
align with the use of the space. These scenes can be reprogrammed as the needs of the space change.
GRAFIK 3000
TM/4000TM Training—Typical Agenda (duration—approximately 1 hour):
• Review system with end-user (control location and function).
• Discuss system model numbers
• Discuss Lutron lexicon—what is a zone, scene, fade rate, etc.
• Review GRAFIK Eye
® control unit functions
- How to set a scene
- How to adjust fade rate
- How to make a temporary scene
- How to set light loads
- How to change light levels
• Special save modes and when to use each
• Review all accessory controls functions
- How to address accessory controls
- Programming scenes from accessory controls
• Review dimmer panel(s) for GRAFIK 4000
TM system (not applicable for GRAFIK 3000TM systems)
- Bypassing a GRAFIK 4000TM system
- Spare dimmer cards
• Load schedule
• Troubleshooting the system
• Preventive maintenance
• Warranty information
• Review Service and Support Guide | Lighting Control System
• Liaison software (if applicable)
• Timeclock options
- Real Time
- Astronomic
NOTE: All topics may not be relevant to every system
5
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34k369626a GRAFIK 30004000QSG Onsite Startup Spec Submittal

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Completed 28 April 2020

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