Conditions of Maintenance Contract
1. The gallons in your pool will determine your weekly rate it is also used to calculate the necessary amount of chemicals needed
to balance your pool. Please provide all pool and equipment information as accurately as possible.
2. If your pool/spa is in a secured area, we ask you to provide us with a key marked with your name or code necessary to get into
the area. If you have pets, please have them contained on your service day
.
3. Your pool maintenance is performed on a weekly, twice weekly, twice monthly or monthly basis. Please note that not all
chemicals can be added at time of water test and treatment, so instructions will be left with you, the homeowner, to add at
the appropriate time.
4. Since every pool/spa is unique we cannot provide specific times of cleanings. If more than one visit is required to clean your
pool/spa after spring opening, additional charges will be assessed based on your need. We will make every attempt to schedule
additional maintenance when requested. Any additional maintenance calls will be billed at your weekly rate at time of mainte-
nance.
5. We ask that you maintain proper water levels in between visits. Evaporation and swimmer splash out are the most common
reasons you need to add water. The water level should be at the middle of the skimmer for us to vacuum or maintain your pool/
spa. If we need to add water to the pool/spa you will be charged our regular hourly service rate for our technician to do so.
6. We also may need to adjust our schedule as needed due to weather conditions, holidays or other unforeseen conditions. If for
any reason we need to reschedule your cleaning, you will be notified. If problems arise that interfere with your pool/spa mainte-
nance between visits or you notice a problem, please contact us at 309-565-4530 as soon as possible.
7. Our technician will also look over all your equipment at each visit. If our technician notices an issue with your equipment we
will notify you immediately. Additional work to repair equipment will be done at our standard service rates.
8. The cost of chemicals is not included in the weekly maintenance and chemical application. Maintenance technicians only
apply chemicals purchased from D & L Pools, Inc. Please be advised that it is the customer’s responsibility to maintain their pool/
spa between our visits. This is necessary due to events such as rain storms, large swimming loads, algae contamination, high
winds, excessive heat, etc. If requested we can provide additional maintenance at an additional charge and on a time available
basis.
9. D & L Pools, Inc. is not responsible for any grass, leaves, rocks, wind or weather conditions that may cause debris in the pool/
spa after we have maintained it. It is also reasonable to see clouding of water after pool maintenance. Fine debris that has set-
tled to the bottom of the pool can be pushed up into suspension after vacuuming. Most debris will either filter out or resettle.
Please send correspondence to: D & L Pools, Inc. Fax: 309-565-4580
P. O. Box 80 Email: dandlpools@sbcglobal.net
Hanna City, IL 61636
12612 W Farmington Rd.
Hanna City, IL 61536
PH. 309.565.4530
Fax 309.565.4580
4723 N. Brandywine Dr
Peoria, IL 61614
PH. 309.693.4220
Fax 309.693.4227
