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Think like an employer to
understand factors that
make their organizations
successful.
I
dentify your skills that
can contribute to the
success of the business
and individual hiring
decision makers.
Module Summary
Principle 2: Identify Your Skills
Lesson 1 Summary: Inventory Your Skills
Skills Inventory
Create a skills inventory that
includes soft and hard skills.
Soft Skills Hard Skills
Analyzing Budgeting
Building
relationships
Installing
plumbing
Collaborating
Preparing food
Following
directions
Protecting
property
Managing
time
Repairing
equipment
Mentoring Scheduling
Taking
initiative
Maintaining
records
Transferable Skills
STAR Statements
Write achievement statements for your resume using the
STAR method.
Principle 2: Identify Your Skills
Lesson 2 Summary: Match Your Skills to Job Postings
Employer’s Needs
A resume is a marketing tool that
summarizes and features your
qualifications to get you an interview.
Resumes
Master
A complete collection of jobs and
accomplishments.
Targeted Targets a specific job posting or company.
Applicant Tracking Systems
Connect your skills and abilities with the
employer’s needs by matching your skills
and qualifications to the job posting and the
culture of the company.
Software that filters job applications based on
criteria for a job position.
To pass your application through an ATS, match
your skills to the job posting requirements.
Principle 2: Identify Your Skills
Lesson 3 Summary: Build Your Resume
Use .docx file format.
a b c 123
Use text-only in document.
Chronological
Functional
Combination
Resume Styles
Technical Formatting
Cover Letter
• Keep to one page.
• Customize for each job.
• Do not repeat resume information.
Resume
• Format your resume professionally;
align margins and use consistent
font and type.
• Review your resume carefully; use
grammar and spell checks.
References
• Have 4-6 references ready.
• Use managers, colleagues, and
direct reports.
• Ask permission from each reference.
Resume Writing Tips
1. Contact Information
2. Objective Statement (Optional)
3. Summary of Qualifications
4. Experience
5. Education and Training
Include formal education and relevant
training and certifications.
Keep contact details updated.
Tie objective and summary of
qualifications to the job posting.
Use relative experience and action
verbs to write STAR statements.
Resume Sections
Principle 2: Identify Your Skills
DOL Employment Workshop
1 of 1
Principle 2-Identify Your Skills
Web Links
Lesson 1: Inventory Your Skills
Job Postings
• CareerOneStop
Massive Open Online Course (MOOC)
• EdX
• Coursera
• LinkedIn Learning (LinkedIn provides Service Members and Spouses one year
of free access to Premium and LinkedIn Learning.)
Apprenticeships
• Registered Apprenticeship Program
• Army Career Skills Program
• SkillBridge
• USMAP
Lesson 2: Match Your Skills to Job Postings
No links
Lesson 3: Build Your Resume
No links
DOL Employment Workshop
Skills Inventory
Rating
Rate your skills on a scale of 1-4 based on the
chart. Leave the space blank if you do not have
that skill.
Add your additional skills to the bottom with
your rating for each. Enter your answers in the
spaces below.
2
3
4
Soft Skills Rating Hard Skills Rating
Accepting feedback Arranging events
Adapting Arranging meetings
Analyzing Assembling equipment
Anticipating Auditing financial records/
accounts payable
Being a team player Budgeting/controlling costs
Being coachable Coaching team members
Being dependable Coding
Being detail oriented
Constructing buildings/
roads
Being emotionally intelligent
Creating social media
content
Being empathetic Creating data systems
Being flexible Creating new programs
1
Skill Level
Basic
Intermediate
Advanced
Expert
1 of 5
DOL Employment Workshop
Soft Skills Rating Hard Skills Rating
Being imaginative Creating websites
Being inclusive Dispensing information
Being influential Dispensing medication
Being patient Editing sound/video
Being persistent Establishing objectives
Being professional Establishing guidelines/
policies
Being resourceful Evaluating instructors
Building rapport Evaluating peers
Building relationships Evaluating programs
Brainstorming Evaluating students
Collaborating Handling detailed work
Cooperating
Illust
rating storyboards/
concepts
Communicating with others/
groups
Implementing registration
systems/new programs
Confronting people/difficult
issues/ conflict management
Improving maintenance
systems
Counseling employees/
colleagues
Initiating production/
changes/improvements
Decision-making Installing electrical
systems/parts
Delegating Installing plumbing
Demonstrating candor Installing software
Dependability Interpreting codes
2 of 5
DOL Employment Workshop
Soft Skills Rating Hard Skills Rating
Displaying strong work ethic Interpreting languages
Exercising diplomacy Interpreting laws
Focusing Interpreting codes
Following directions
Investiga
ting problems/
violations/fraud
Handling complaints
Mainta
ining transportation
fleets/aircrafts/diesel
engines
Having positive attitude Managing administrative
tasks
Improvising action Managing content
Innovating Managing digital media/
social media
Inspiring others Managing mail rooms
Interviewing Managing organizations
Listening Managing projects
Making sound decisions Managing retail stores
Managing time Marketing products/
services/programs
Managing resources Marketing social media
Mediating Nursing/healing
Mentoring Operating vehicles
Negotiating Operating equipment
Nurturing Organizing training
programs
3 of 5
DOL Employment Workshop
Soft Skills Rating Hard Skills Rating
Observing critically Persuading others/
customers
Persuading Planning agendas/
conferences
Presenting ideas/solutions Preparing food
Prioritizing Preparing presentations
Reasoning logically Preparing reports
Remaining calm Presenting/speaking
Self-managing Programming computers
Self-motivating Programming software
Setting expectations Protecting property/people
Setting goals Purchasing equipment/
supplies/services
Solving problems Repairing equipment/
mechanical devices
Speaking publicly Scheduling
Taking directions Setting goals/objectives
Taking initiative Speaking foreign languages
Thinking creatively Supervising others
Thinking critically Training others
Trusting
Writing
/developing training
materials
Understanding cultural norms Writing or editing proposals
Understanding team
dynamics
Writing or editing technical
documents/publications
4 of 5
DOL Employment Workshop
Soft Skills Rating Hard Skills Rating
5 of 5
DOL Employment Workshop
Job Posting Skills
Categorize and list the soft and hard skills from the job posting.
Soft Skills Hard Skills
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DOL Employment Workshop
Soft Skills Hard Skills
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DOL Employment Workshop
Job Posting Outline
Review the job posting and answer the following questions.
Objective
What is the job title?
Summary
What experience and
skills are preferred or
required?
Experience
What are the roles,
responsibilities, or
duties?
Education
What education or
training is preferred
or required?
1 of 1
DOL Employment Workshop
Military Terminology to Civilian Terms
Help employers understand your military experience by substituting
military terms, titles, ranks, and acronyms for their civilian equivalents.
Terms and Acronyms
Military Civilian Equivalents
NCOIC, Watch Captain, Petty Officer
of the Watch
Supervisor, Manager, Coordinator,
Shift Supervisor
Commander, Chief Division Head, Director, Senior
Manager
Executive Officer (XO) Deputy Director, Assistant Manager
Action Officer (AO) Analyst (or Senior Analyst, if
applicable)
TDY/TAD Business travel
PCS Relocation
OER/NCOER/Fit Rep/Evaluation Performance appraisal, evaluation
MOS/MOC/AFSC/Rate Career field, career specialty
Commanded Supervised, directed
Battalion, Unit, Platoon, Squad, Wing Organization, agency, department,
team
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DOL Employment Workshop
Terms and Acronyms
Military Civilian Equivalents
Mission Responsibility, task, objective, job
Combat/war Hazardous conditions, conflict
Headquarters Headquarters, corporate office
Subordinates Employees, coworkers
Service members Employees, coworkers, colleagues,
personnel, individuals
Military Personnel Office (MILPO) &
Personnel Action Center (PAC)
Personnel office
Regulations Guidance, policy, instructions,
guidelines
Reconnaissance Data collection, survey, analysis
Cyber warfare Information security
Aides, Yeoman, Personnel Specialist Administrative Assistant, Secretary
Logistic Specialist, Quartermaster Supply Chain Administrator
Recruiter, Personnel Services
Specialist, Career Info Program
Specialist
Human Resources
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DOL Employment Workshop
Terms and Acronyms
Military Civilian Equivalents
Billet Role or job
Materiel Equipment
Underway replenishment Resupply
Seabees Construction workers
Surface Warfare Officer Ship operator
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DOL Employment Workshop
Job Titles
Military Civilian Equivalents
Senior Field Grade Officer (O5-O7) Director, Chief Operating Officer
(COO), Chief Executive Officer (CEO),
Deputy Chief Administrator
Field Grade Officer (O4) Executive Officer, Deputy Director,
Assistant to the Director, Operations
Manager
Company Grade Officer (O1-O3) Operations Officer, Program
Administrator, Supervisor
Warrant Officer (W1-W5) Technical Manager, Specialist,
Department Manager
Senior NCOs (E7-E9) First-line Supervisor
Sergeant Major, Master Chief Petty
Officer, Master Gunnery Sergeant,
Chief Master Sergeant (E-9)
Senior Advisor
First Sergeant, Senior Chief Petty
Officer, First Master Sergeant, First
Sergeant (E-8)
Personnel Supervisor
Squad Leader Team Leader, Team Chief
Supply Sergeant Supply Manager, Logistics Manager
Operations NCO Operations Supervisor
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DOL Employment Workshop
Job Titles
Military Civilian Equivalents
Platoon Sergeant Supervisor, Instructor, Trainer
Action Officer Analyst
Aide-de-camp Executive Assistant
Aviator Pilot
Executive Officer Chief of Staff
Corpsman Nurse
Gunnery Sergeant Organization Supervisor
Platoon Team
Platoon Leader Team Leader
Platoon Sergeant Team Supervisor
Judge Advocate General (JAG)
Lawyers or legal advisors
Lawyer, Attorney, or Legal Advisor
Naval Flight Officer Aviation Specialist
Naval Aviator Navy Pilot
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DOL Employment Workshop
Education
Military Civilian Equivalents
Basic Training Basic Skills Course
Advanced Individual Training (AIT),
MOS, MOC courses
Advanced Skills Course (mention
career field)
Warrior Leader Course (WLC) Basic Leadership Development Course
Advanced Leader Course (ALC) Advanced Leadership and
Management Development Course
Senior Leader Course (SLC) Senior-level Leadership, Technical, and
Management Development Course
Officer Career Course Junior Officer Training Course
Combined Arms Staff College Senior Managerial Leadership School
Command and Staff College Senior Leaders Program
War College Executive Leadership School
Advanced Course, Advanced Non-
Commissioned Officers’ Course
(ANCOC)
Advanced Course, Advanced
Leadership Course
Basic Course, Basic Non-
Commissioned Officers’ Course
(BNCOC)
Basic Course, Basic Leadership Course
6 of 7
DOL Employment Workshop
Education
Military Civilian Equivalents
Ranger school Elite leadership course
Prospective Nuclear Engineering
Officer Course (PNEO)
Nuclear reactor leadership
certification course
7 of 7
First Name Last Name
(123) 555 7890 | Your.Name@email.com | www.linkedin.com/in/your.name
Objective
Start with a strong trait, add one or two skills, describe your career goals, and say what you can
do for the company.
Summary of Qualifications
Summarize your soft and hard skills and highlight experience and achievements that match the
qualifications of the job position.
Experience
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Education and Training
• Degree, major, university name, city, state, and date (optional), honors or GPA (optional)
• Course (explanation if necessary), institution, dates/hours
• Certification, certifying organization, date completed/expires
DOL Employment Workshop
Chronological Resume Example Layout
1 of 3
Your Name
Summary of Qualifications
Summarize your soft and hard skills and highlight experience and achievements that match the
qualifications of the job position.
Education and Training
Skills & Abilities
MANAGEMENT
• List your job skills and accomplishments. Use STAR Statements.
• List your job skills and accomplishments. Use STAR Statements.
• List your job skills and accomplishments. Use STAR Statements.
SALES
Experience
JOB TITLE 1 | COMPANY | DATES FROM - TO
Telephone | Email | LinkedIn
• List your job skills and accomplishments. Use STAR Statements.
• List your job skills and accomplishments. Use STAR Statements.
• List your job skills and accomplishments. Use STAR Statements.
COMMUNICATION
• List
your job
skil
ls
and
accomplishments. Use STAR Statements.
• List your job skills and accomplishments. Use STAR Statements.
• List your job skills and accomplishments. Use STAR Statements.
LEADERSHIP
• List
y
our job skills and accomplishments. Use STAR Statements.
• List your job
skil
ls
and
accomplishments. Use STAR Statements.
• List your job skills and accomplishments. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
JOB TITLE 1 | COMPANY | DATES FROM - TO
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• Degree, major, university name, city, state, and date (optional), honors or GPA (optional)
• Course (explanation if necessary), institution, dates/hours
• Certification, certifying organization, date completed/expires
DOL Employment Workshop
Functional Resume Example Layout
2 of 3
First Name Last Name
(123) 555 7890 | Your.Name@email.com | www.linkedin.com/in/your.name
Summary of Qualifications
Summarizing your soft and hard skills and highlight experience and achievements that match
the qualifications of the job position.
Additional Skills
• List your skills and accomplishments. Use STAR Statements.
• List your skills and accomplishments. Use STAR Statements.
• List your skills and accomplishments. Use STAR Statements.
• List your skills and accomplishments. Use STAR Statements.
• List your skills and accomplishments. Use STAR Statements.
Experience
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Education and Training
• Degree, major, university name, city, state, and date (optional), honors or GPA (optional)
• Course (explanation if necessary), institution, dates/hours
• Certification, certifying organization, date completed/expires
DOL Employment Workshop
Combination Resume Example Layout
3 of 3
First Name Last Name
(123) 555 7890 | Your.Name@email.com | www.linkedin.com/in/your.name
Objective
Start with a strong trait, add one or two skills, describe your career goals, and say what you can
do for the company.
Summary of Qualifications
Summarize your soft and hard skills and highlight experience and achievements that match the
qualifications of the job position.
Experience
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Education and Training
• Degree, major, university name, city, state, and date (optional), honors or GPA (optional)
• Course (explanation if necessary), institution, dates/hours
• Certification, certifying organization, date completed/expires
1 of 1
Objective
Summary of Qualifications
Experience
Education and Training
1 of 1
Start with a strong trait, add one or two skills, describe your career goals, and say what you can
do for the company.
Summarize your soft and hard skills and highlight experience and achievements that match the
qualifications of the job position.
Job Title Month and Year Start Date - Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• Degree, major, university name, city, state, and date (optional), honors or GPA (optional)
• Course (explanation if necessary), institution, dates/hours
• Certification, certifying organization, date completed/expires
Job Title Month and Year Start Date - Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
Job Title Month and Year Start Date - Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
• List your job skills and accomplishments for this position. Use STAR Statements.
FirstName LastName
(123) 555 7890 | Your.Name@email.com | www.linkedin.com/in/your.name
DOL Employment Workshop
Objective Statement
Read the examples of targeted career objective statements below. The last
example shows how to use a job announcement number if the organization
requests it.
• Seeking to use effective leadership and communication skills as a Team
Leader at Skyware Global.
• Experienced administrator seeking the position of Office Manager at
Caliphon, Inc.
• Detail-oriented IT Support Specialist with over four years of experienc
e,
seek
ing the position of IT Specialist at Cisco to utilize exceptional problem-
solving skills to assist with sales and customer loyalty.
• Veteran and experienced Medical Assistant seeking the position of Medical
Assistant II (345-USVA2019) at Durham VA Hospital to leverage proven skills
in patient care, EHR, and inventory management.
1 of 1
DOL Employment Workshop
Summary of Qualifications
Write a brief list of skills to showcase your talent, a short introductory
paragraph, or combine the two. The following examples demonstrate the three
ways to write your summary of qualifications.
Example 1: Bulleted List
Summary of Qualifications for a Project Manager role:
• PMP Certified Project Manager with 10+ years of proven experience
overseeing application development, vendor management, and
implementation strategies supporting business and financial objectives.
• Respected leader with excellent communication skills and experience
building highly motivated teams focused on achieving project goals.
• Diligent Project Manager with a proven record of success working with
Microsoft Project Server.
• MS Office Suite (Project, Excel, Word, PowerPoint) and Visio proficient.
• Bachelor's degree in Project Management.
1 of 2
DOL Employment Workshop
Exampl
e 2: Paragraph
Summary of Qualifications for an IT Professional role:
Highly motivated Information Technology Specialist and military Veteran with
top secret security clearance and 10 years of proven experience in the United
States Army. Accomplished measurable results while monitoring and managing
300+ person teams performing help desk operations, Local and Wide Area
Network (LAN/WAN) configurations, and maintenance during Department of
Defense (DoD) domestic and global operations in Germany, Kuwait, and
Norway. Highly experienced in working with Cisco Systems and Java.
Example 3: Combined
Summary of Qualifications for a Law Enforcement Professional role:
Law Enforcement Professional with a degree in criminal justice and over 15
years of experience providing protective services for over $10M in assets
during state, federal, and global security operations. Key skills:
•
Patrol procedures
•
Search and rescue
•
Surveillance
•
Testifying in court
•
Conducting investigations
•
Interrogation
2 of 2
DOL Employment Workshop
Work History Format
The experience section provides the hiring manager with a list of the
companies you have worked for, dates of employment, and the position titles
you held.
Work history format:
Job Title Month and Year Start Date – Month and Year End Date
Company, City, State Location
• List your job skills and accomplishments for this position. Use STAR
Statements.
• List your job skills and accomplishments for this position. Use STAR
Statements.
• List your job skills and accomplishments for this position. Use STAR
Statements.
Multiple Jobs format:
Stacking
The stacking format draws attention to progressive responsibilities,
achievements, and dedication to the company. Include the overall date range
at the top and list dates for each position next to the title. Place job
descriptions and bulleted key achievements directly below each position.
1 of 2
DOL Employment Workshop
Company Name, City, State, Start Date – End Date
Position 1 Start Date – End Date
• List your job skills and accomplishments for this position. Use STAR
Statements.
Position 2 Start Date – End Date
• List your job skills and accomplishments for this position. Use STAR
Statements.
Separate Listing
The separate listing format draws attention to your achievement history
according to the position and time frame. List each position separately as if
they are positions at different companies.
Company A’s Name, City, State Start Date – End Date
Position Title 1
• List your job skills and accomplishments for this position. Use STAR
Statements.
Company A’s Name, City, State Start Date – End Date
Position Title 2
• List your job skills and accomplishments for this position. Use STAR
Statements.
2 of 2
DOL Employment Workshop
Achievement Statements
To make achievement statements effective, write targeted and results-oriented
statements. Use the STAR method to create achievement statements. Every
bullet does not need to be a STAR statement.
Achievement Statement Examples:
Personnel
• Organized, maintained, retrieved, and reviewed 75 automated personnel
records, including pay documents, improving record accuracy by 20%.
• Prepared and provided current information about personnel programs and
procedures to employees and administrators, decreasing personnel
complaints/issues by 30%.
• Supported personnel in records maintenance and benefits counseling for 40
embassy officials, consistently operating under the $1.2M budget.
• Successfully managed the daily operations of a fleet of 24 military aircraft
with an annual flying hour program of 4000 accident free flying hours and
over 100 aviation crewmember personnel.
• Improved the operational readiness rate on 24 aircraft which exceeded the
Army National Guard average, receiving the Department of the Army
Readiness Award for the first time.
• Conducted both team-based and individual training. Instructed groups
ranging from 4 to 200 on the proper use and maintenance of heavy
equipment.
1 of 6
DOL Employment Workshop
Engineer
• Conducted job analysis and provided suggestions for improvement, saving
the company $300,000 over two years and five man-hours each week.
• Directed daily operations for a large engineering department, including
supervision of four administrative personnel, receiving the department
award for internal customer service.
• Coordinated and organized effective instructional programs with various
organizations resulting in senior management recognition for obtaining a
100% training proficiency rating.
• Directed design, installation, and testing of equipment, ensuring
satisfactory and timely completion of tasks on time and on budget.
Facil
ities
• Designed and maintained fiscal data and internal information files,
improving accuracy in retrieving files by 99%.
• Coordinated with multiple officials for aircraft over-flight, landing, and
maritime visits with zero safety violations.
• Completed assigned tasks, accounted for, and secured equipment in the
amount of $750K, maintained 100% safety record, and adhered to
hazardous material storage and maintenance guidelines.
Aircraft/Powerplant
• Assisted in the maintenance and movement of aircraft and support
equipment, saving over $1 million in a five-year period.
• Operated sophisticated aircraft communication radar equipment and hoist
lifts with a 95% safety record.
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DOL Employment Workshop
Vehicle Maintenance
• Conducted quality assurance of maintenance work performed, increasing
production by 26%.
• Determined the number of mechanics needed and spare parts required to
maintain equipment in safe operating order 100% of the time.
• Reviewed 45 vehicles’ service needs and scheduled maintenance resulting in
zero loss in operations down-time.
• Performed thorough preventive maintenance on assigned operating systems
maintaining a 100% vehicle operational readiness.
• Maintained four heavy equipment transporters and four 70-ton semi-trailers
valued more than $900K.
Adminis
tration
• Prepared data processing plans and budgets for an organization of 150
personnel with 98% accuracy.
• Designed and maintained computer software and databases; translated
specific objectives and needs into computer systems requirements,
improving efficiency by 12%.
• Planned and supervised the installation of new office equipment, surpassing
previously set efficiency records by 30%.
• Managed a $5.8M annual operating budget with 100% accountability.
• Accounted for over $110M worth of organizational equipment and
facilities utilizing comprehensive quality control and assurance and checks
and balances.
• Conducted detailed audit trails leading to the recovery of thousands of
dollars in returned credits to the U.S. government.
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DOL Employment Workshop
Medical
• Organized and led emergency response drills for 25 personnel, decreasing
response time by seven minutes, and was recognized as the most efficient
and timely response team.
• Assisted and supervised multiple medical related missions, supporting over
10,000 personnel annually, providing emergency medical coverage for field
training exercises, and on weapon ranges.
• Ordered diagnostic X-ray and laboratory procedures, wrote patient
consultations to specialty clinics, and prescribed courses of treatment and
medication to a client base of 3,500.
• Consistently recognized by clients for outstanding customer service.
• Taught and trained medical technicians, and performed as a medical
supervisor for up to 125 personnel; rated 4.8 on a 5.0 scale by peer.
• Received recognition for converting a cargo vehicle into a field ambulance
capable of safely transporting 2-litter ambulatory patients saving the
government more than $60,000.
Machin
ery Technician
• Operated, maintained, and repaired internal combustion engines, boilers,
and main propulsion power transmission equipment with zero operational
complaints.
• Performed functions such as documenting inventory, ordering supplies, and
completing required reports.
4 of 6
DOL Employment Workshop
Travel
• Maneuvered tanks weighing over 62 tons into loading or unloading
positions, following signals from ground crew, and operated and maintained
62-ton main battle tank.
• Determined efficient routes, confirmed arrival dates, and verified cargo
types, resulting in a 20% increase in on-time arrivals.
• Ensured vehicles were properly loaded, meeting required safety standards
100% of the time.
• Checked engine oil, fuel, fluid levels, and tire pressure for a 100% vehicle
safety inspection pass rate.
• Secure cargo for transport using straps, chains, and binders, maneuvered
trucks weighing over 70,000 pounds into loading or unloading positions,
following signals from ground crew while checking that proper placement
and securement of load.
• Recognized for driving over 8,000 accident-free miles over extremely
challenging and hazardous terrain while successfully transporting
approximately 974 pieces of equipment.
• While in Kuwait completed 150 short haul missions, amassing 6,100
accident free miles.
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DOL Employment Workshop
Security
• Monitored conduct of up to 264 inmates in housing unit, and up to 1,056
inmates during work or recreational activities, according to established
policies, regulations, and procedures, to prevent escapes, riots, fights, or
gang-related activity.
• Planned, coordinated, directed, and updated law enforcement procedures
for assigned jurisdiction of 220 personnel, saving over 180 man-hours
annually.
• Authorized to carry a weapon in accordance with military regulations and
policy, annually qualified in usage of side-arms* (.38 Revolver, Glock 23
Gen4 .40 Pistol, Remington 870 shotgun, Mini-14 rifle and PR24 baton,
carried OC (Fox) aerosol irritant).
• Directed and supervised the administration and operation of correctional
facilities** for a large military installation; recognized as “excellent” by the
Correctional Review Board.
*List weapons if applicable to the position.
**You can substitute jail, prison, holding area, military place of incarceration,
etc. Also, you should translate military terminology, such as “Brigg,
Guardhouse, or Stockade” if the civilian employer may not understand.
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DOL Employment Workshop
Action Verbs
Describe achievements with action verbs to demonstrate you acted and
produced results. Avoid writing in the passive voice with phrases such as
“skills included” or “responsible for.”
Action Verbs
Accelerate
Appoint
Budget
Co
llect
Accomplish
Arbitrate
Build
Coll
aborate
Achieve
Architect
Calculate
Command
Acquire
Arrange
Capture
Com
municate
Adapt
Ascertain
Catalog
Compare
Address
Assemble
Ch
ampion
Compe
l
Advance
Assess
Chart
Compi
le
Advise
Assist
Clar
ify
Compl
ete
Advocate
Author
C
lassify
Comput
e
Analyze
Authoriz
e
Close
Conceiv
e
Apply
Brief
Coach
Conclude
Conduct
Conserve
Consolidate
Construct
Continue
Contract
Convert
Coordinate
Correct
Counsel
Craft
Create
Critique
Consult
Decrease
Define
Delegate
Deliver
Demonstrate
Deploy
1 of 4
DOL Employment Workshop
Action Verbs
Draft
Finalize
Install
Drive
Finance
Institute
Earn
Forge
Instruct
Edit
Form
Integra
te
Educate
Formalize
Intensify
Effect
Interpret
Elect
Interview
Eliminate
Generate
Intr
oduce
Emphasize
Invent
Enact
Graduate
Inve
ntory
Encourage
Guide
Inve
stigate
Endure
Halt
Judge
Energize
Head
Justify
Enforce
Hire
Launch
Engineer
Honor
Design
Enhance
Hypothesiz
e
Detail
Enlist
Identify
Detect
Ensure
Illustrate
Determine
Establish
Imagine
Develop
Estimate
Implement
Devise
Evaluate
Import
Direct
Examine
Improve
Expand
Expedite
Formulate
Experiment
Export
Facilitate
Govern
Distribute
Diversify
Divert
Document
Double
Discover
Dispense
Display
Exceed
Execute
Exhibit
Inform
Initiate
Innovate
Inspect
Inspire
Improvise
Increase
Influence
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DOL Employment Workshop
Action Verbs
Manufacture
Map
Market
Mastermind
Pinpoint
Record
Measure
Pioneer
Recruit
Mediate
Plan
Redesign
Mentor
Position
Reduce
Model
Predict
Reengineer
Modify
Prepare
Regain
Monitor
Prescribe
Regulate
Motivate
Present
Rehabilitate
Navigate
Preside
Reinforce
Negotiate
Process
Rejuvenate
Nominate
Procure
Render
Normalize
Program
Renegotiate
Observe
Progress
Reorganize
Obtain
Project
Report
Offer
Promote
Reposition
Officiate
Propose
Operate
Prospect
Orchestrate
Provide
Organize
Publicize
Lead
Lecture
License
Listen
Locate
Maintain
Manage
Manipulate
Orient
Originate
Outsource
Overcome
Oversee
Participate
Per
ceive
Perfect
Perform
Persuade
Pilot
Purchase
Qualify
Question
Rate
Realign
Rebuild
Recapture
Receiv
e
Recognize
Recommend
Reconcile
Represent
Research
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DOL Employment Workshop
Action Verbs
Restore
Sy
stematize
Restructure
Tabulate
Retrieve
Target
Review
Teach
Revise
Terminate
Revitalize
Test
Satisfy
Thwart
Schedule
Train
Secure
Transcribe
Select
Transfer
Separate
Transform
Unite
Utilize
Write
Update
Verbalize
Upgrade
Verify
Transition
Translate
Use
Win
Serve
Simplify
Sold
Solidify
Solve
Specify
Speak
Standardize
Stimulate
Streamline
Structure
Succeed
Suggest
Summarize
Supervise
Supply
Support
Resolve
Respond
Surpass
Synthesize
Troubleshoot
Unify
4 of 4
DOL Employment Workshop
STAR Achievement Statement
Answer the questions and write your achievement statement.
What were the specific circumstances when you used this
skill? What was the general context of the situation?
What we
re your responsibilities? What challenges or obstacles
did you overcome?
What skills and resources did you use? What actions did you
take to complete the task?
What was the outcome and how did it benefit or improve
the organization?
Achievement
Statement
1 of 1
DOL Employment Workshop
Education and Training
Include formal education on your resume. To position yourself as the best
candidate, list additional education relevant to the job description including
certifications, specialized training, licenses, course work, and military schools.
Completed degrees:
Degree, major, university name, city, state, and date (optional), honors or GPA
(optional)
Example:
• Master of Arts in Educational Leadership, University of Arizona, Tucson, AZ,
June 2020
• Bachelor of Arts, Political Science, Emory University, Atlanta, GA, Summa
Cum Laude
• Associate of Science in Human Resources Management, Georgia State
University, Atlanta, GA, May 2016, GPA: 3.6
Degree in progress:
Example 1:
• Master of Arts in Educational Leadership, University of Arizona, Tucson, AZ,
24/36 semester hours completed
Example 2:
• Bachelor of Arts, Political Science, Emory University, Atlanta, GA, expected
graduation May 20XX.
1 of 2
DOL Employment Workshop
Exampl
e 3:
• Associate of Science in Human Resources Management, Georgia State
University, Atlanta, GA, in progress—16 credit hours completed
Military or other specialized training:
Course (explanation if necessary), institution, dates/hours
• Senior Leadership Development Course, U.S. Navy War College, Dec 20XX –
Jan 20XX
Certification or license:
Certification, certifying organization, date completed/expires
• Senior Professional of Human Resources (SPHR), HR Certification Institute,
December 2018/December 2021
2 of 2
DOL Employment Workshop
Cover Letter Template
Your Name
Your website or LinkedIn
Email
Phone
Date of Letter
Employer’s Name
Employer’s Title
Company Name
Street Address
City, State, Zip Code
Dear [Employer’s Name]:
INTRODUCTORY PARAGRAPH: You want to tell the reader why you are
writing as well as list the name of the position or department for which you
are applying. Mention how you heard about the organization or the opening.
BODY: Build a connection between your background and the company’s
needs. Name someone you know in the company (if they have agreed to be a
reference for you). Show that you have done some research on the company
by talking about new projects the company has taken on, mentioning the
management philosophy they use, or citing something you have read about
them. If you have any directly related experience or education, summarize it
here so the reader can look for it in your resume. If you have relevant skills or
accomplishments related to the job, mention them here.
CONCLUSION: Indicate your interest in the job. State that you look forward to
being able to discuss your background in an interview. Thank the reader for
his/her time and consideration.
Sincerely,
Your signature
Your name typed
1 of 2
Cover Letter Example
James Donaldson
www.james.donaldson.com
james@email.com
555-123-4567
July 12, 20XX
Ms. Mary O'Hara
Personnel Director
Accounting Software International
5678 East Doral Street, Suite #1200
Lockridge, Tennessee 77777
Dear Ms. O'Hara,
I am drawn to Accounting Software International because of my interest in
accounting software and the opportunity to use my skill sets in a more
specialized career. I am applying for your Accounting Software Business
Consultant position, which was posted on SimplyHired.
My research on your website and through an acquaintance, Donald Brown,
who works in the sales department, has demonstrated that ASI has a
commitment to its customers and a culture of excellence that aligns perfectly
with my own convictions.
I have spent the past 12 years working with clients around the globe, helping
them to improve operations and maximize profits by utilizing all the features
of their existing software programs. I can quickly and accurately understand
organizational needs, and I have a proven track record of meeting those
needs. I am confident that I will be a valuable addition to your team.
I’ll call you next week to discuss this opportunity. Thank you for your time
and consideration.
Sincerely,
James Donaldson
James Donaldson
DOL Employment Workshop
2 of 2
DOL Employment Workshop
Reference Check Questions
1. What was the nature and length of your relationship with the candidate?
2. In what capacity did you work with the candidate (peer, colleague,
supervisor)?
3. Could you give me a brief description of the duties the candidate
performed?
4. What were the candidate’s strengths?
5. What were the candidate’s weaknesses or areas where the candidate could
improve?
6. Would you recommend the candidate for this position? Why or why not?
7. How would you describe the candidate’s relationships with coworkers,
employees, and management?
1 of 2
Reference Example
DOL Employment Workshop
PROFESSIONAL REFERENCES:
Janey Jones - Content Manager at XYZ Productions
Contact: 555-525-7777 - janey.jones@xyz.com
Steve Stevenson - Marketing Manager at ABC Corporation
Contact: 555-630-2214 - sstevenson@abccorporation.com
Barry Barrett - Marketing Specialist at ABC Corporation
Contact: 555-773-7810 - bbarrett@abccorporation.com
2 of 2
DOL Employment Workshop
References
Brainstorm potential professional and personal references. Record names,
title, organization, phone number, and email if you have the information
now. If not, type names and add the information later.
Reference Contact Information
Reference 1
Name
Title/Position
Organization
Phone/Email
Reference 2
Name
Title/Position
Organization
Phone/Email
Reference 3
Name
Title/Position
Organization
Phone/Email
1 of 2
DOL Employment Workshop
Reference Contact Information
Reference 4
Name
Title/Position
Organization
Phone/Email
Reference 5
Name
Title/Position
Organization
Phone/Email
Reference 6
Name
Title/Position
Organization
Phone/Email
Reference 7
Name
Title/Position
Organization
Phone/Email
2 of 2
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