TITLE VI AND NON-DISCRIMINATION / ADA PLAN
Robert McConnell
Human Resources Department
221 North 5
th
Street, Bismarck, ND 58501
TABLE OF CONTENTS
Title VI and Non-Discrimination/ADA Program Policy Statement………...……………………..………...1
Title VI/Non-Discrimination Assurances……………..…………………………………………..…………….3
Organization, Staffing & Responsibilities…………………...…………………………………………………6
Bismarck-Mandan MPO Title VI Complaint Procedure……...………………………………….…….……11
Limited English Proficiency Plan………………………………………………………………………………14
Socio-Economic Information……………………………………………………………………………………20
Transportation Improvement Program Projects List.….…………………………………………21
Maps…………………………..…………………………………………………………………………..23
Appendices
Appendix A and E Assurances………………………………………………………………………A-1
Appendix F ADA Request for Reasonable Accommodations Form..……..………………….A-3
Appendix G ADA Request for Reasonable Accommodations Form Instructions………….A-4
Appendix H Title VI Complaint Form………..……………………………………………………...A-5
Appendix I Title VI Complaint Form Instructions.……….…….....……….……………………..A-8
Appendix J Title VI/ADA/LEP Complaint Log ....………………………………………..……….A-9
Appendix K Title VI Plaque ..…….…………………………………………………………………A-10
Appendix L Language Identification “I Speak” Cards…………………………………………A-11
Appendix M Auxiliary Aids and Service………………………….………………………………A-15
Appendix N Notice of Disclaimer...………………………………………………………………..A-21
Appendix O Public Participation Survey Sheet......…………………………………………….A-22
Appendix P Public Participation Survey Sheet Instructions...……………………………….A-23
Appendix Q Goals and Accomplishments 2014 .…………………………………………........A-24
Appendix R Goals and Accomplishments 2015 ......……………………………………………A-25
Appendix S Goals and Accomplishments 2016…………………………………………………A-26
Appendix T Goals and Accomplishments 2017…………………………………………………A-27
Appendix U Goals and Accomplishments 2018 ..………………………………………………A-28
BISMARCK-MANDAN METROPOLITAN PLANNING ORGANIZATION (MPO)
TITLE VI AND NONDISCRIMINATION/ADA PROGRAM POLICY STATEMENT
The Bismarck-Mandan MPO, hereinafter referred to as the “Recipient” is committed to
compliance with Title VI of the Civil Rights Act of 1964, the Federal-Aid Highway Act of 1973,
the Age Discrimination Act of 1975, and Section 504 of the Rehabilitation Act of 1973/ADA of
1990, and all related regulations and statutes. Taken together, these requirements define an
encompassing Title VI/ADA Program. Title VI and the additional Nondiscrimination
requirements are applicable to programs receiving federal financial assistance due to the Civil
Rights Restoration Act of 1987.
There are two Presidential Executive Orders that place further emphasis upon the Title VI
protections. Executive Order 12898 ensures nondiscrimination against minority populations by
discouraging programs, policies, and activities with disproportionately high and adverse
environmental or human health effects on minority and low-income populations. Executive
Order 13166 directs recipients of Federal financial assistance that to ensure compliance with
Title VI, they must take reasonable steps to ensure that limited English proficiency persons have
meaningful access to their programs.
The Recipient assures that no person or groups(s) of persons shall, on the
grounds of race, color, national origin, sex, age, disability, or income status*,
be excluded from participation in, be denied the benefits of, or be otherwise
subjected to discrimination under any and all programs, services, or activities
administered by the Recipient, regardless of whether those programs and
activities are federally funded or not.
The Recipient also assures that every effort will be made to prevent
discrimination through the impacts of its programs, policies, and activities on
minority and low-income populations. In addition, the Recipient will provide
meaningful access to services for persons with limited English proficiency.
In the event the Recipient distributes federal-aid funds to a subrecipient, the
Recipient will include Title VI language in all written agreements and will
monitor for compliance.
The Recipient’s Title VI/ADA Program Coordinator (Robert McConnell, Director of Human
Resources, 701-355-1330, 221 N. 5
th
St., Bismarck, ND 58501, rmcconnell@bismarcknd.gov ) is
responsible for initiating and monitoring Title VI/ADA Program activities, preparing reports and
other responsibilities as required by 23 Code of Federal Regulations (CFR) 200 and 49 CFR 21.
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ORGANIZATION, STAFFING & RESPONSIBILITIES
EmployeeClassification,
Commission,Council,
BoardorCommittee
Employee,
Elected,
Appointed
Vacant F M White Hispanic Asian Black
Native
American
Other
SteveSaunders,
MPOExecutiveDirector Appointed
  X X     
SteveSaunders,
PrincipalTransportation
PlannerFT Employee   X X     
RachelDrewlow,
TransportationPlanner
FT Employee  X  X     
JoeyRoberson‐Kitzman
TransportationPlanner
PT Employee  X X     
KimberlyRiepl,
Transportation
SpecialistFT Employee  X  X     
RobertMcConnell,
TitleVICoordinator Appointed   X X     
RobertMcConnell,
ADACoordinator Appointed
  X X     
TECHNICALADVISORYCOMMITTEE
SteveSaunders Appointed   X X     
GabeSchell Appointed   X X     
JustinFroseth Appointed   X X     
MarcusHall Appointed   X X     
JohnSaiki Appointed
  X X     
RoyRickert Appointed  X X     
ChuckPeterson Appointed   X X     
KenNysether Appointed  X X     
MichaelJohnson Appointed   X X     
NataliePierce Appointed X X     
CarlHokenstad Appointed
  X X     
POLICYBOARD
GerarldWise Appointed   X X     
DouglasSchonert Appointed   X X     
SteveBakken Appointed   X X     
TimHelbling Appointed   X X     
AndyZachmeier Appointed   X X     
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A. MPO Executive Director
The Executive Director of the MPO is appointed pursuant to the Bylaws of the
Bismarck-Mandan Metropolitan Planning Organization, Revised October 2015,
Article IV, 6.c The Principal Transportation Planner of the MPO shall serve as
Executive Director of the MPO.” The Executive Director of the MPO is
responsible for the overall implementation and administration of the Title VI and
Non Discrimination/ADA Program Access Plan for the Bismarck-Mandan
Metropolitan Planning Organization (MPO). The Executive Director is
responsible for designation of an ADA Coordinator, a Title VI Coordinator
(program administrator), and providing adequate staffing to effectively implement
the Title VI and Non Discrimination/ADA Program Access Plan.
B. Transportation Planner
Transportation Planners assist in the implementation of the Bismarck-Mandan
MPO’s Title VI responsibilities. Such responsibilities include:
1. Maintain knowledge of and adhere to Bismarck-Mandan MPO’s Title VI
and Non Discrimination/ADA Program Access Plan.
2. Ensure compliance with Title VI requirements in their respective program
areas.
3. Assure prompt reporting, processing, and disposition of Title VI issues or
complaints in their respective program areas to the Title VI Coordinator.
4. Communicate and coordinate with the Title VI Coordinator all program
area Title VI issues or concerns in a timely manner.
5. Assure that practices and procedures involving all programs and activities
within their area of responsibility are applied uniformly and equitably in
conformance with federal Title VI regulations.
C. Transportation Specialist
Transportation Specialists will support and assist the Transportation Planners,
Title VI Coordinator, and ADA Coordinator in their involvement in the program.
D. ADA Coordinator and the ADA Program Access Plan
The Americans with Disabilities Act (ADA) of 1990 is companion civil rights
legislation with the Civil Rights Act of 1964 and Section 504 of the Rehabilitation
Act of 1973 that prohibits discrimination against people with disabilities. ADA
implementing regulations to Title II of the act prohibit discrimination in the
provision of services, programs, and activities by state and local governments
such that “…No qualified individual with a disability shall, on the basis of
disability, be excluded from par
ticipation in or be denied the benefits of the
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services, programs, or activities of a public entity, or be subjected to
discrimination by any public entity.” 28 CFR §35.130(a).
The Bismarck-Mandan MPO abides by the ADA. The Bismarck-Mandan MPO
implements, monitors, and updates the Bismarck-Mandan Metropolitan Planning
Organization Title VI and Non Discrimination/ADA Program Access Plan to
ensure no individual is discriminated against on the basis of disability in the
provision of its services, programs, and activities.
Appendix A and Appendix E of the Title VI Assurances is required in all contracts
which are federally funded to ensure compliance with The Civil Rights
Restoration Act of 1987.
The Bismarck-Mandan MPO will make every reasonable accommodation to
provide an accessible meeting facility for all persons, and to ensure that
communications with applicants, participants, and member of the public with
disabilities are as effective as communications with others, 28 CFR §35.160.
Individuals may request appropriate provisions, auxiliary aids or services (such
as sign language, interpreter, accessible parking, or materials in alternative
format), by contacting the ADA Coordinator, Robert McConnell, Director of
Human Resources, City of Bismarck, at 701-355-1330 , or at
rmcconnell@bismarcknd.gov. TTY users may call Relay North Dakota at 711 or
1-800-366-6888 (toll free).
The BMMPO has developed a Request for Reasonable Accommodations Form
for individuals to request accommodations necessary to access BMMPO
programs, services, and activities. The form is available by contacting the ADA
Coordinator or at http://www.bismarcknd.gov/DocumentCenter/View/23201 .
The Americans with Disabilities Act requires public agencies with more
than 50 employees to create and maintain an ADA Transition Plan. The
Bismarck-Mandan MPO employs less than 50 employees and is therefore
exempt from creating and maintaining an ADA Transition Plan.
As the Americans with Disabilities Act is companion civil rights legislation with the
Civil Rights Act of 1964, all disability related complaints will follow the complaint
procedures and forms as outlined in the Bismarck-Mandan MPO Title VI and Non
Discrimination Program.
Complaints about violations of ADA by units of state and local governments may
also be filed directly with the US Department of Justice. The form may be found
at: http://www.ada.gov/publicat.htm#Anchor-TitleII-47857 . For assistance,
please call the toll-free ADA Information Line at 800-514-0301(voice),
or 800-514-0383 (TYY), or go to: http://www.ada,gov/ .
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E. Title VI Coordinator
The Title VI Coordinator is charged with the responsibility for implementing,
monitoring, and ensuring the Bismarck-Mandan Metropolitan Planning
Organization (MPO) compliance with Title VI regulations. Title VI responsibilities
are as follows:
1. Process the disposition of Title VI complaints received by the Bismarck-
Mandan MPO.
2. Collect Statistical data (race, color, sex, age, disability, or national origin) of
participants in and beneficiaries of state highway programs, e.g. affected
citizens and impacted communities.
3. Conduct annual Title VI reviews to determine the effectiveness of program
activities at all levels for each reporting year ending December 31 prior to
March 31 of the following calendar year.
4. Conduct Title VI reviews of consultant contractors and other recipients of
federal-aid highway fund contracts administered through the Bismarck-
Mandan MPO.
5. Review Bismarck-Mandan MPO program directives. Where applicable,
include Title VI language and related requirements.
6. Conduct training programs consisting of, at a minimum, one hour of training
per reporting period on Title VI and other related statutes for Bismarck-
Mandan MPO employees and recipients of federal highway funds. Post a
copy of the Title VI Plan on the Bismarck-Mandan MPO web-site. Post the
Title VI Plan on employee bulletin boards at the Bismarck-Mandan MPO
worksite. Inform all employees that a copy of the Title VI Plan is available
upon request. Instruct all new employees about the Title VI Plan during
orientation.
7. Prepare a yearly report of Title VI accomplishments and goals, as required.
8. Develop Title VI information for dissemination to the general public and,
where appropriate, in languages other than English. Post the Title VI Plan on
the Bismarck-Mandan MPO web-site. Post Title VI and Non Discrimination
Plan and all relevant Title VI materials at main entrances of MPO worksite.
9. Conduct post-grant reviews of the Bismarck-Mandan MPO programs and
applicants for compliance with Title VI requirements.
10. Identify and take corrective action to help eliminate discrimination.
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11. Establish procedures to promptly resolve identified Title VI deficiencies.
Document remedial actions agreed to be necessary. Provide remedial actions
within 90 days of identification of a deficiency.
F. Technical Advisory Board (TAC)
The Technical Advisory Committee (TAC) of the Bismarck-Mandan MPO
represents the member cities/counties, the North Dakota Department of
Transportation, local freight interests, and the local transit authority. It is
comprised primarily of planning and engineering staff members who are
appointed by their affiliation with their respective agency or transportation related
interest group. The TAC is comprised of one representative from each of the
following agencies/interest group based on Bismarck-Mandan MPO Bylaws,
2015, and is subject to change as new individuals assume those positions within
each agency/interest group:
City of Lincoln
Bismarck City Engineer
Burleigh County Engineer
Freight Representative
Mandan City Engineer
Morton County Planner
Morton County Road Superintendent
MPO Executive Director
MPO Transportation Planner
North Dakota Department of Transportation
Transit Director
The purpose of the TAC is to discuss and coordinate technical transportation
matters under consideration of the MPO, including, but not limited to, highway,
transit, auto/rail, bicycle, and pedestrian planning activities; and to facilitate the
recommendations to assist the Bismarck-Mandan MPO Policy Board in the
transportation planning decision making process for the MPO study area.
G. Policy Board
The Policy Board is a five member board comprised of the mayors of Bismarck,
Lincoln, and Mandan, as well as a commissioner each from Burleigh and Morton
counties. The Burleigh County Commissioner and the Morton County
Commissioner members are appointed members determined by their respective
commissions pursuant to assignment to the Bismarck-Mandan MPO Policy
Board within their respective portfolios. The Director of the North Dakota
Department of Transportation is an Ex-Officio member of the Bismarck-Mandan
MPO Policy Board in accordance with Article IV, Section 4 of the Bismarck-
Mandan MPO Bylaws.
The Policy Board is the governing body of the MPO and seeks to harmonize the
general plans of the cities and counties within the area and plans and planning
activities of the federal, state, and local agencies.
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Effective Date 3/20/2012
Revised 6/03/2016
BISMARCK-MANDAN METROPOLITAN PLANNING ORGANIZATION
(BMMPO)
TITLE VI/ADA COMPLAINT PROCEDURE
Introduction
The Bismarck-Mandan MPO (BMMPO) has developed a Title VI/ADA External
Complaint Process that provides a prompt process for investigation and dispositions of
complaints. All complaints are recorded on a Title VI/ADA Complaint Log. The
BMMPO’s Title VI External Complaint Process is consistent with the North Dakota
Department of Transportation’s (NDDOT) and the Federal Highway Administration’s
(FHWA) Procedures Manual for Processing External Complaints of Discrimination filed
under Title VI of the Civil Rights Act of 1964 and related statutes, the Americans with
Disabilities Act of 1990, and/or Section 504 of the Rehabilitation Act of 1973. The
nondiscrimination statutes, regulations, Executive Orders (E.O.), directives, and other
references are available upon request.
Agencies Authorized to Receive Complaints
Complaints may be submitted to one of the following: BMMPO, NDDOT, FHWA, or the
United States Department of Transportation (USDOT).
Bismarck-Mandan MPO (BMMPO)
Title VI/ADA Coordinator
221 N. 5
th
Street
Bismarck, ND 58506
Phone: 701-355-1330
Fax: 701-222-6450
TTY: 711 or 800-366-6888
E-mail: rmcconnell@bismarcknd.gov
North Dakota Department of Transportation (NDDOT)
Civil Rights Division
608 E. Boulevard Ave. Bismarck, ND 58507-0700
Phone: 701-328-2576
Fax: 701-328-0343
TTY: 711 or 800-366-6888
E-mail: civilrights@nd.gov
Federal Highway Administration (FHWA)
North Dakota Division Office
4503 Coleman St. N., Suite 205
Bismarck, ND 58503
Phone: 701-250-4204
Fax: 701-250-4395
E-mail: NorthDakota.fhwa@dot.gov
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Effective Date 3/20/2012
Revised 6/03/2016
United States Department of Transportation (USDOT)
FHWA Headquarters Office of Civil Rights
1200 New Jersey Avenue, SE (HCR-40)
8th Floor E81-314
Washington, DC 20590
Phone: 202-366-0693
Fax: 202-366-1599
TTY: 202-366-5132
E-mail: CivilRights.FHWA@fhwa.dot.gov
Nichole McWhorter, Coordination and
Compliance
Phone: 202-366-1396
E-mail: nichole.mcwhorter@dot.gov
Persons Eligible To File
Members of the public, or any specific class of persons, by themselves or by a
representative, that believe they have been subjected to discrimination or retaliation
prohibited by Title VI of the Civil Rights Act of 1964 (Title VI) and related statutes,
Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans
with Disabilities Act of 1990 (ADA) may file a complaint.
Filing a Complaint
A complaint is a written or electronic statement concerning an allegation of
discrimination that contains a request for the receiving office to take action.
Complainants should complete and sign BMMPO’s Title VI/ADA Complaint Process
form and file by mail, fax, in person, or e-mail. A complaint should contain, at a
minimum, the following information:
A written explanation of what has happened;
A way to contact the complainant;
The basis of the complaint, i.e., age, sex, race, color, national origin, disability,
income status, or limited English proficiency;
The identification of the respondent, e.g., agency/organization alleged to have
discriminated;
Sufficient information to understand the facts that led the complainant to believe
that discrimination occurred; and,
The date(s) of the alleged discriminatory act(s).
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Effective Date 3/20/2012
Revised 6/03/2016
While the above indicates a complaint should be in writing and signed, BMMPO will
accept complaints in alternate formats from persons with disabilities, upon request.
The complainant may contact BMMPO for assistance in filing a complaint.
BMMPO will consider every request for reasonable accommodation to provide:
accommodation for people with disabilities
language interpretation for people with limited English proficiency (LEP) and
translation of written material necessary to access BMMPO programs and
information
To request accommodations, complainants may contact Robert McConnell, Title VI /
ADA Coordinator, BMMPO at 701-355-1330 or rmcconnell@bismarcknd.gov. TTY users
may use Relay North Dakota at 711 or 1-800-366-6888.
Timeframes For Filing a Complaint
Complaints must be filed within 180 calendar days of the last date of the alleged
discrimination, unless the time for filing is extended. The filing date of the complaint is
the earlier of:
The postmark of the complaint, or
The date the complaint is received by any agency authorized to receive
complaints.
Complainant is Represented by an Attorney
Complainants represented by an attorney shall provide a letter of representation.
Complaints Received by BMMPO
Complaints filed under Title VI in which BMMPO is named as the respondent will be
forwarded within two (2) days of receipt by BMMPO to the Civil Rights Division of the
NDDOT.
NDDOT provides the FHWA Bismarck Division office the complaint. FHWA will
determine the correct agency to review the complaint. The reviewing agency will then
make the final decision and will communicate directly with the complainant.
Complaints filed under the Section 504/ADA with BMMPO will be forwarded within two
(2) days of receipt by BMMPO to the Civil Rights Division of the NDDOT.
NDDOT provides the complaint to the FHWA Bismarck Division office to be determined
by FHWA if the complaint will be investigated in accordance with 49 CFR 27.13(b).
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BMMPO Update June 2013 NDDOT Update 12/28/2012
Rev. July 2015 Rev. October 2014
Rev. July 2017
Limited English Proficiency Plan
BISMARCK-MANDAN METROPOLITAN PLANNING
ORGANIZATION (MPO)
TITLE VI/ADA COORDINATOR
Robert McConnell, Director of Human Resources
221 N. 5
th
St., Bismarck, ND 58501
701-355-1330
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BMMPO Update June 2013 NDDOT Update 12/28/2012
Rev. July 2015 Rev. October 2014
Rev. July 2017
INTRODUCTION
This Limited English Proficiency Plan has been prepared to address the Bismarck-Mandan
Metropolitan Planning Organization (MPO) responsibilities as a recipient of federal financial
assistance as they relate to the needs of individuals with limited English proficiency language
skills. The plan has been prepared in accordance with Title VI of the Civil Rights Act of 1964, 42
U.S.C. 2000d, et seq., and its implementing regulations, which state that no person shall be
subjected to discrimination on the basis of race, color or national origin.
Executive Order 13166, titled Improving Access to Services for Persons with Limited
English Proficiency, indicates that differing treatment based upon a person’s inability to speak,
read, write or understand English is a type of national origin discrimination. It directs each
agency to publish guidance for its respective recipients clarifying their obligation to ensure that
such discrimination does not take place. This order applies to all state and local agencies which
receive federal funds, including all Bismarck-Mandan MPO departments receiving federal grant
funds.
Plan Summary
The Bismarck-Mandan MPO has developed this Limited English Proficiency Plan to help
identify reasonable steps for providing language assistance to persons with limited English
proficiency (LEP) who wish to access services provided. As defined Executive Order 13166,
LEP persons are those who do not speak English as their primary language and have limited
ability to read, speak, write or understand English. This plan outlines how to identify a person
who may need language assistance, the ways in which assistance may be provided, staff
training that may be required, and how to notify LEP persons that assistance is available.
In order to prepare this plan, the Bismarck-Mandan MPO used the four-factor LEP analysis
which considers the following factors:
1. The number or proportion of LEP persons in the service area who may be served by the
Bismarck-Mandan MPO.
2. The frequency with which LEP persons come in contact with Bismarck-Mandan MPO
services.
3. The nature and importance of services provided by the Bismarck-Mandan MPO to the
LEP population.
4. The interpretation services available to the Bismarck-Mandan MPO and overall cost to
provide LEP assistance. A summary of the results of the four-factor analysis is in the
following section.
MEANINGFUL ACCE
SS: FOUR-FACTOR ANALYSIS
1.) The number or proportion of LEP persons in the service area who may be served
or are likely to require Bismarck-Mandan MPO services.
The Bismarck-Mandan MPO staff reviewed the 2011-2015 American Community Survey 5-Year
Estimates* for North Dakota and determined that 3,904 individuals in Bismarck, Lincoln, and
Mandan, ND** (2.89% of the population) speak a language other than English. Of those, 1,201
15
BMMPO Update June 2013 NDDOT Update 12/28/2012
Rev. July 2015 Rev. October 2014
Rev. July 2017
individuals have limited English proficiency; that is, they speak English less than “very well” or
“not at all.” This is only 0.88% of the overall population in the service area. In Bismarck,
Lincoln, and Mandan, ND,** of those persons with limited English proficiency, .30% speaks
German, .29% speaks Spanish, .10% speaks French, .09% speaks Chinese, .02% speaks
Gujarati, .02% speaks Russian, .01% speaks Other Asian Languages, .01% speaks Pacific
Island, .01% speaks Other Native Northern American Language, .01% speaks Tagalog,
.01% speaks Greek, .01% speaks Polish, <0.01% speaks Hebrew, Portuguese, Creole,
Yiddish, West Germanic, Scandinavian Languages, Serbo-Croatian, Other Slavic
Languages, Hindi, Other Indic Languages, Other Indo-European, Mon khmer
(Cambodian), Thai, Arabic, and Other African Languages..
Following is a table identifying the number of individuals with the ability to speak English less
than “very well” and the associated language spoken at home:
AbilitytoSpeakEnglishLessthan"VeryWell"and
AssociatedLanguageSpokenatHome‐
Bismarck,Lincoln,andMandan,ND**
LanguageSpokenatHome PercentofTotalPopulation TotalNumberofIndividuals
German 0.30% 412
SpanishorSpanishCreole 0.29% 392
French 0.10% 142
Chinese 0.09% 118
Gujarati 0.02% 28
Russian 0.02% 25
OtherAsianLanguage 0.01% 18
PacificIsland 0.01% 18
OtherNativeNorthern
AmericanLanguage 0.01% 15
Tagalog 0.01% 13
Greek 0.01% 8
Polish 0.01% 7
Hebrew <0.01% 5
BasedonTableB16001ofthe2011‐2015USCensusBureauAmericanCommunitySurvey
*The US Census Bureau has changed collection methodology from the “Long Form” to the American Community Survey. One of the
significant differences between the methodologies is that the “Long Form” was a point in time survey collected once every ten years
compared to the American Community Survey which is a period survey covering a five-year time frame. Given the relatively small
number of individuals who speak languages other than English at home and speak English less than “very well” there may be
significantly high Margins of Error associated with some or all of the subject languages.
**The Metropolitan Statistical Area (MSA) boundary was expanded to include Sioux and Oliver counties in 2013. Population statistics
for the updated MSA boundary now include all four counties (Burleigh, Morton, Oliver, and Sioux), an area far beyond the MPO area.
In an effort to maintain consistent and relevant growth statistics for communities within the MPO area, staff has dedicated to utilize
data for the cities of Bismarck, Lincoln, and Mandan, which comprise the Urbanized Area of the MPO rather than the entire MSA data.
Both data sets are supplied by the US Census Bureau, but differ in coverage area. Using data for the cities which comprise the MPO
Urbanized Area preserves the statistical area as reflected within the Bismarck-Mandan MPO’s Monitoring Report and more accurately
shows population changes within the Bismarck-Mandan MPO area.
16
BMMPO Update June 2013 NDDOT Update 12/28/2012
Rev. July 2015 Rev. October 2014
Rev. July 2017
2.) The frequency with which LEP persons come in contact with Bismarck-Mandan
MPO services.
The Bismarck-Mandan MPO staff reviewed the frequency with which their office staff and
Bismarck-Mandan MPO Policy Board and Technical Advisory Committee (TAC) members have,
or could have, contact with LEP persons. This includes documenting phone inquiries or office
visits. To date, the Bismarck-Mandan MPO has had 0 requests for interpreters and 0 requests
for translated program documents. The Bismarck-Mandan MPO Policy Board and TAC
members have had very little contact with LEP persons.
3.) The nature and importance of services provided by the Bismarck-Mandan MPO to
the LEP population.
There is no large geographic concentration of any type of LEP individuals in the service area for
the Bismarck-Mandan MPO. The majority of the population, 94.66%, speak only English. As a
result, there are only a few social, professional, or leadership service organizations within the
Bismarck-Mandan MPO service area that focus on outreach to LEP individuals. The Bismarck-
Mandan MPO staff is most likely to encounter LEP individuals through public meetings, office
visits, phone conversations or attendance at Bismarck-Mandan MPO Policy Board and TAC
meetings.
4.) The resources available to the Bismarck-Mandan MPO, and overall costs to
provide LEP assistance.
The Bismarck-Mandan MPO reviewed its available resources that could be used for providing
LEP assistance for oral interpretation and written translation. The Bismarck-Mandan MPO has,
through the City of Bismarck, contracted with a telephone based interpreter service to provide
immediate interpreter services at no cost to LEP individuals. The Bismarck-Mandan MPO has
identified and contacted written translation service providers. The Bismarck-Mandan MPO
provides notice to the public of the availability to request accommodations for language
assistance. All requests for translation are considered based on the possible impacts and
known LEP population.
LANGUAGE ASSISTANCE
A person who does not speak English as their primary language and who has a limited ability to
read, write, speak or understand English may be a Limited English Proficient person and may
be entitled to language assistance with respect to Bismarck-Mandan MPO services. Language
assistance can include interpretation, which means oral or spoken transfer of a message from
one language into another language and/or translation, which means the written transfer of a
message from one language into another language.
How the Bismarck-Mandan MPO staff may identify an LEP person who needs language
assistance:
Post notice of LEP Plan and the availability of interpretation or translation services free
of charge in languages LEP persons would understand.
All Bismarck-Mandan MPO staff will be provided with language lists to assist in identifying
the language interpretation needed if the occasion arises.
17
BMMPO Update June 2013 NDDOT Update 12/28/2012
Rev. July 2015 Rev. October 2014
Rev. July 2017
All Bismarck-Mandan MPO staff who has encountered LEP will be informally surveyed
periodically on their experience concerning any contacts with LEP individuals during the
previous year.
When the Bismarck-Mandan MPO sponsors an informational meeting or event, a staff
person may greet participants as they arrive. By informally engaging participants in
conversation it is possible to gauge each attendee’s ability to speak and understand
English. Although translation may not be able to be provided at the event it will help
identify the need for future events.
Language Assistance Measures
Although there is a very low percentage of LEP individuals in the Bismarck-Mandan MPO
service area, that is, persons who speak English less than “very well” or “not at all”, it will strive
to offer the following measures:
1. The Bismarck-Mandan MPO staff will take reasonable steps to provide the opportunity for
meaningful access to LEP clients who have difficulty communicating English.
2. The following resources will be available to accommodate LEP persons:
Language interpretation will be accessed for most languages through a telephone
interpretation service.
STAFF TRAINING
The following training will be provided to all staff:
Information on the Title VI Policy and LEP responsibilities.
Description of language assistance services offered to the public.
Use of language lists.
Documentation of language assistance requests.
Title VI Complaint Process.
All contractors or subcontractors performing work for the Bismarck-Mandan MPO will be
required to follow the Title VI/LEP guidelines.
TRANSLATION OF DOCUMENTS
The Bismarck-Mandan MPO has an outreach process including a Request For Reasonable
Accommodations procedure that refers all requests to the Bismarck-Mandan ADA Coordinator
for processing. The Bismarck-Mandan MPO has translation services available and notices of
accommodation are placed in public ads, meeting notices, flyers, and agendas. Requests for
accommodations are considered as follows:
The Bismarck-Mandan MPO ADA Coor
dinator will assess requests for translation of
documents based on the possible impacts and known LEP population.
18
BMMPO Update June 2013 NDDOT Update 12/28/2012
Rev. July 2015 Rev. October 2014
Rev. July 2017
MONITORING
Monitoring and Updating the LEP Plan - The Bismarck-Mandan MPO will update the LEP
Plan as required. At a minimum, the plan will be reviewed and updated when data from the
2020 U.S. Census is available, or when it is clear that higher concentrations of LEP individuals
are present in the Bismarck-Mandan MPO service area. Updates will include the following:
The number of documented LEP person contacts encountered annually.
How the needs of LEP persons have been addressed.
Determination of the current LEP population in the service area.
Determination as to whether the need for translation services has changed.
Determine whether local language assistance programs have been effective and
sufficient to meet the need.
Determine whether the Bismarck-Mandan MPO’s financial resources are sufficient to
fund language assistance resources needed.
Determine whether the Bismarck-Mandan MPO fully complies with the goals of this LEP
Plan.
Determine whether complaints have been received concerning the agency’s
failure to meet the needs of LEP individuals.
DISSEMINATION OF THE BISMARCK-MANDAN MPO LEP PLAN
The Bismarck-Mandan MPO may disseminate its LEP Plan in any manner as follows:
Post signs in Bismarck-Mandan MPO service area notifying LEP persons of the LEP Plan
and how to access language services.
State on agendas and public notices that a Request for Reasonable Accommodations
form is available to LEP individuals to request documents in various languages.
Post on the Bismarck-Mandan MPO website the LEP Plan and how to access language
services.
Publish Press Release
Send copy of press release to advocacy groups and other agencies serving LEP
populations
19
Socio-Economic Information
20
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2017-2020 Transportation
Improvement Program
This data is for representation only and does not
represent a survey. No liability is assumed as to the
accuracy of the data delineated herein.
Map created by WRH June 2016 based on
data maintained by the City of Bismarck and
Bismarck-Mandan MPO.
X:\Databases\MPO\TIPS\2017-2020TIP_Race.mxd
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2017
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0 1 2 3 40.5
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MPO Urbanized Boundary (2013)
Minority Population (Census Block)
4% or Less
5% to 14%
15% to 24%
25% to 49%
More than 50%
Based on US Census
Bureau 2010 Block
Data. For this effort
"Minority Population" is
considered to be all
races other than the US
Census Bureau defined
"White" Category.
Minority Population
23
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MPO Boundary
MPO Urbanized Boundary (2013)
Percent "Elderly"
75%-100%
15% - 24%
14% or Less
25% - 49%
50 - 74%
Map created by W.R.H, June 2016. Based on data
maintained by the Bismarck-Mandan MPO, the City of
Bismarck, Morton County, and the US Census Bureau.
This map is for representation use only and does not
represent a survey. No liability is assumed as to the
accuracy of the data delineated herein.
*For purposes of this effort "Elderly" is considered 60
years of age or older. Data based on table P12 of the
2010 US Census Summary File 1.
W:\MPO\Title VI\Maps\2017-2020TIP_Elderly.mxd
Percent Elderly Population
24
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2017-2020 Transportation
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This data is for representation only and does not
represent a survey. No liability is assumed as to the
accuracy of the data delineated herein.
Map created by WRH June 2016 based on
data maintained by the City of Bismarck and
Bismarck-Mandan MPO.
X:\Databases\MPO\TIPS\2017-2020TIP_Poverty.mxd
Thin overlay to
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to Midway
2017
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I
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Population in Poverty
(Census Block Group)
0% - 4%
5% - 9%
10% - 14%
15% - 19%
20% - 24%
More than 25%
MPO Boundary
MPO Urbanized Boundary (2013)
Based on US Census
Bureau2009-2013
American Community
Survey Block Group
Data Table B17017
Population in Poverty
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Miles
MPO Boundary
MPO Urbanized Boundary (2013)
Map created by W.R.H.June 2016. Based on data
maintained by the Bismarck-Mandan MPO, the City of
Bismarck, Morton County, and the US Census Bureau.
This map is for representation use only
and does not represent a survey. No liability is assumed
as to the
accuracy of the data delineated herein.
*Defined by 2010-2014 US Census Bureau American
Community Survey Table B16001
W:\MPO\Title VI\Maps\2017-
2020TIP_LanguageSpokenGerman_June2016.mxd
Percent German Spoken at Home
(By Census Tract)
1+%
.5+% - 1%
0% - .5%
Ability to Speak English Less
than "Very Well" in the
Bismarck-Mandan MPO Area,
2010-2014 - German
Spoken at Home*
26
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to Midway
2017
2018
2019
2020
2017-2020 TIP Projects
I
0 2 4 6 81
Miles
MPO Boundary
MPO Urbanized Boundary (2013)
Map created by J.R.K. June 2017. Based on data
maintained by the Bismarck-Mandan MPO, the City of
Bismarck, Morton County, and the US Census Bureau.
This map is for representation use only
and does not represent a survey. No liability is assumed
as to the
accuracy of the data delineated herein.
*Defined by 2011-2015 US Census Bureau American
Community Survey Table B16001
W:\MPO\Title VI\Maps\2017-
2020TIP_LanguageSpokenOther_June2016.mxd
Percent Other Spoken at Home
(By Census Tract)
1+%
.5+% - 1%
0% - .5%
Ability to Speak English Less
than "Very Well" in the
Bismarck-Mandan MPO Area,
2011-2015 - All Other
Languages Spoken at Home*
27
Bismarck-Mandan Metropolitan Planning Organization, Bismarck, Burleigh County,
RECIPIENT
APPENDIX A OF THE TITLE VI ASSURANCES
D
uring the performance of this contract, the Contractor, for itself, its assignees, and successors in interest
(
hereinafter referred to as the
Contractor)
agrees as follows:
1.
Compliance
with
Regulations:
The Contractor (hereinafter includes consultants) will comply with
the
Acts and the Regulations relative to Non-discrimination in Federally-assisted programs of the
U.S.
Department of
Transportation, the Federal Highway Administration,
as they may be amended from
time to time, which are herein incorporated by reference and made a part of this contract.
2.
Non-discrimination:
The Contractor, with regard to the work performed by it during the contract,
will not discriminate on the grounds of race, color, or national origin in the selection and retention
of
subcontractors, including procurements of materials and leases of equipment. The Contractor will not
participate directly or indirectly in the discrimination prohibited by the Acts and the Regulations,
including employment practices when the contract covers any activity, project, or program set forth
in Appendix B of 49 CFR Part
21.
3.
Solicitations
for
Subcontracts, Including Procurements
of
Materials
and
Equipment:
In
all
solicitations, either by competitive bidding, or negotiation made by the Contractor for work to be
performed under a subcontract, including procurements of materials, or leases of equipment, each
potential
subcontractor
or supplier will be notified by the Contractor of the
Contractor's
obligations
under this contract and the Acts and the Regulations relative to Non-discrimination on the grounds
of
race,
color, or national origin.
4.
Information
and
Reports:
The Contractor will provide all information and reports required by the Acts,
the Regulations, and directives issued pursuant thereto and will permit access to its books,
records,
accounts, other sources of information, and its facilities as may be determined by the Recipient or
the
Federal Highway Administration
to be pertinent to ascertain compliance with such Acts, Regulations,
and instructions. Where any information required of a Contractor is in the exclusive possession of
another who fails or refuses to furnish the information, the Contractor will so certify to
the
Recipient or
the Federal Highway Administration as appropriate, and will set forth what efforts it has made to
obtain the information.
5.
Sanctions
for
Noncompliance:
In the event of a
contractor's noncompliance
with the
Non-
discrimination provisions
of this contract, the Recipient will impose such contract sanctions as it or
the Federal Highway Administration
may determine to be appropriate, including, but not limited to:
a.
withholding
payments to the Contractor under the contract until the Contractor complies; and/or
b.
cancelling,
terminating, or suspending a contract, in whole or in part.
6.
Incorporation
of
Provisions:
The Contractor will include the provisions of paragraphs one through
six
in
every
subcontract,
including procurements of materials and leases of equipment, unless exempt by
the
Acts, the
Regulations
and directives issued pursuant thereto. The Contractor will take action with
respect to any
subcontract
or procurement as the Recipient or the Federal Highway Administration may
direct as a means of enforcing such provisions including sanctions for noncompliance. Provided, that if
the Contractor becomes involved in, or is threatened with litigation by a subcontractor, or supplie
r
b
ecause of such direction, the Contractor may request the Recipient to enter into any litigation to protect
the interests of the Recipient. In addition, the Contractor may request the United States to enter into
the
litigation to protect the interests of the United States.
A
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Bismarck-Mandan Metropolitan Planning Organization (MPO), Bismarck, Burleigh County
APPENDIX E OF THE TITLE VI ASSURANCES
D
uring the performance of this contract, the contractor, for itself, its assignees, and successors in interest
(hereinafter referred to as the
Contractor)
agrees to comply with the following non-discrimination statutes
and authorities; including but not limited
to:
Pertinent Non-Discrimination Authorities:
Title VI of the Civil Rights Act of 1964 (42 U.S.C. § 2000d et seq., 78 stat. 252),
(
prohibits
discrimination on the basis of race, color, national origin); and 49 CFR Part
21.
The Uniform
Relocation
Assistance and Real Property Acquisition Policies Act of 1970, (42 U.S.C.
§
4601), (prohibits unfair treatment of persons displaced or whose property has been acquired because
of
Federal or Federal-aid programs and projects);
Federal-Aid Highway Act of 1973, (23 U.S.C. § 324 et seq.), (prohibits discrimination on the basis
of
sex
)
;
Section 504
of the
Rehabilitation Act of 1973, (29 U.S.C. § 794 et seq.), as amended,
(prohibits
discrimination on the basis of disability); and 49 CFR Part 27;
The Age
Discrimination
Act of 1975, as amended, (42 U.S.C. § 6101 et seq.), (prohibits
discrimination on the basis of
age);
Airport and Airway Improvement Act of 1982, (49 USC § 471, Section 47123), as amended,
(
prohibits discrimination based on race, creed, color, national origin, or sex);
The Civil Rights Restoration Act of 1987, (PL 100-209), (Broadened the scope, coverage and
ap
plicability of Title VI of the Civil Rights Act of 1964, The Age Discrimination Act of 1975
and Section 504 of the Rehabilitation Act of 1973, by expanding the definition of the terms
"programs or activities" to include all of the programs or activities of the Federal-aid recipients,
sub-recipients and contractors, whether such programs or activities are Federally funded or not);
Titles II and III of the Americans with Disabilities Act, which prohibit discrimination on the basis
of
disability in the operation of public entities, public and private transportation systems, places
of public accommodation, and certain testing entities (42 U.S.C. §§
12131-12189)
as
implemented
by
Department of Transportation regulations at 49 C.F.R. parts 37 and 38;
The Federal Aviation Administration's Non-discrimination statute (49 U.S.C. § 47123)
(prohibits
d
iscrimination on the basis of race, color, national origin, and sex
)
;
Executive Order 12898, Federal Actions to Address Environmental Justice in Minority Populations
and
Low-Income
Populations,
which ensures non-discrimination against minority populations by
discouraging programs, policies, and activities with disproportionately high and adverse human
health or environmental effects on minority and low-income
populations;
Executive Order 13166, Improving Access to Services for Persons with Limited English Proficiency,
and resulting agency guidance, national origin discrimination includes discrimination because of
limited English proficiency (LEP). To ensure compliance with Title VI, you must take reasonable steps
to
ensure that LEP persons have meaningful access to your programs (70 Fed. Reg. at 74087 to
74100);
Title IX of the Education Amendments of 1972, as amended, which prohibits you from
discriminating because of sex in education programs or activities (20 U.S.C. 1681 et seq
).
E
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A-3
Instructions for Reasonable Request for Accommodations Form:
Requests for Reasonable Accommodations can be made by completing this form.
If you prefer to complete the Request for Reasonable Accommodations form
electronically go to the Bismarck-Mandan Metropolitan Planning Organization’s website
at: http://www.bismarcknd.gov/DocumentCenter/View/23201 . You may then submit
the form in one of the following ways:
1. Save the completed form to your computer and email a copy of it to:
mpo@bismarcknd.gov .
2. Mail a printed copy of the completed form to:
Bismarck-Mandan MPO
ADA Coordinator
P.O. Box 5503
Bismarck, ND 58506-5503
If you need assistance to complete the Request for Reasonable Accommodations form,
please contact Robert McConnell, ADA Coordinator, Bismarck-Mandan MPO at 701-
355-1330 or rmcconnell@bismarcknd.gov . TTY users may use Relay North Dakota at
711 or 1-800-366-6888.
REQUESTS MUST BE MADE AS SOON AS POSSIBLE.
Appropriate provisions will be considered when the MPO/ADA Coordinator is notified at
least ten (10) days prior to the meeting date or fifteen (15) days prior to the date the
written comments are due.
Converting printed material may take several weeks.
PART I
Complete all information in this section.
PART II: Limited English Proficiency (LEP)
Check all boxes that apply to the type of language assistance that you are requesting.
PART III: Americans with Disabilities Act (ADA)
Check all boxes that apply to the accommodation(s) that you are requesting.
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TITLE VI COMPLAINT PROCESS
PART I - COMPLAINANT INFORMATION (Print all items legibly.)
Name
Telephone Number
Mailing Address
Email Address
City
State
ZIP Code
PART II - CAUSE OF DISCRIMINATION BASED ON (Check appropriate box[es].)
Race
Color
National Origin
Limited English Proficiency
Sex
Age
Disability
Income Status
PART III - THE PARTICULARS ARE (Include names, dates, places, and incidents involved in the complaint.)
(If additional space is needed, attach extra sheet[s].)
PART IV - REMEDY SOUGHT (State the specific remedy sought to resolve the issue[s].)
PART V - VERIFICATION
Complainant's Signature
Date
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Instructions for Title VI Complaint Process Form:
General
1. Instructions provided within this form are not meant to be all inclusive. Members of
the public or external applicants for employment filing a Title VI/ADA complaint are
responsible for all procedural requirements contained in the Bismarck-Mandan
MPO’s Title VI/ADA External Complaint Process.
2. Under Title VI of the Civil Rights Act of 1964 and the related statutes and
regulations, no person or group(s) of persons shall, on the grounds of race, color,
national origin, sex, age, disability, limited English proficiency, or income status, be
excluded from participation in, be denied the benefits of, or be otherwise subjected
to discrimination under any and all programs, services, or activities administered by
the Bismarck-Mandan MPO. Members of the public, external applicants for
employment, or group(s) of persons who feel they have been discriminated against
may file a complaint.
3. Complainants must include all required information and must meet all timeframes
as defined in the Bismarck-Mandan MPO’s Title VI/ADA External Complaint
Process.
4. Legible copies of all available pertinent documentation should be attached to this
form.
5. All inquiries should be directed to the ADA Coordinator, Bismarck-Mandan MPO,
221 N. 5
th
Street / P.O. Box 5506, Bismarck, ND 58506-5503, Telephone (701)355-
1330, TDD 711.
Part I
Complete all information in this section.
Part II
Check all boxes that apply indicating the basis for the complaint. The discrimination
must be based on at least one of the listed categories.
Part III
State the specific complaint in a manner that clearly identifies the issues upon which the
complaint is based.
Part IV
State the minimum remedy acceptable for resolution of this complaint.
Part V
Sign and date this section to verify the information contained in Parts I through IV.
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The Bismarck-Mandan MPO is committed to
providing non-discriminatory service. No person
shall, on the basis of a person’s national origin, race,
color, disability, sex, age and/or income status, be
excluded from participation or be subjected to
discrimination or harassment by the Bismarck-
Mandan MPO. Contact the Bismarck-Mandan MPO
Project Director at 701-355-1840 to request
additional information on our nondiscrimination
obligations or to file a complaint.
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DB-3309
U.S. DEPARTMENT OF COMMERCE
Economics and Statistics Administration
U.S. CENSUS BUREAU
LANGUAGE IDENTIFICATION FLASHCARD
1. Arabic
2. Armenian
3. Bengali
4. Cambodian
5. Chamorro
6. Simplified
Chinese
7. T raditional
Chinese
8.Croatian
9. Czech
10. Dutch
11. English
12. Farsi
Mark this box if you read or speak English.
2010
Motka i kahhon ya yangin ûntûngnu' manaitai pat ûntûngnu' kumentos Chamorro.
QUmbJÇak'kñ¨g®b/b'enH ebI/ñk/an …niXaXPasa e‡oµe .
Kruis dit vakje aan als u Nederlands kunt lezen of spreken.
Zaškrtněte tuto kolonku, pokud čtete a hovoříte česky.
Označite ovaj kvadratić ako čitate ili govorite hrvatski jezik.
2004
Census
Test
.á«Hô©dG çóëàJ hCG CGô≤J âæc GPEG ™HôŸG Gòg ‘ áeÓY ™°V
A-12
DB-3309
U.S. DEPARTMENT OF COMMERCE
Economics and Statistics Administration
U.S. CENSUS BUREAU
14. German
15. Greek
16. Haitian
Creole
17. Hindi
18. Hmong
19. Hungarian
20. Ilocano
21. Italian
22. Japanese
23. Korean
24. Laotian
25. Polish
13. French
Cocher ici si vous lisez ou parlez le français.
Kreuzen Sie dieses Kästchen an, wenn Sie Deutsch lesen oder sprechen.
Make kazye sa a si ou li oswa ou pale kreyòl ayisyen.
Markaam daytoy nga kahon no makabasa wenno makasaoka iti Ilocano.
Marchi questa casella se legge o parla italiano.
Jelölje meg ezt a kockát, ha megérti vagy beszéli a magyar nyelvet.
Kos lub voj no yog koj paub twm thiab hais lus Hmoob.
Prosimy o zaznaczenie tego kwadratu, jeżeli posługuje się Pan/Pani
językiem polskim.
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DB-3309
U.S. DEPARTMENT OF COMMERCE
Economics and Statistics Administration
U.S. CENSUS BUREAU
27. Romanian
28. Russian
29. Serbian
30. Slovak
31. Spanish
32. Tagalog
33. Thai
34. Tongan
35. Ukranian
36. Urdu
37. Vietnamese
38. Yiddish
26. Portuguese
Assinale este quadrado se você lê ou fala português.
Označte tento štvorček, ak viete čítať alebo hovoriť po slovensky.
Markahan itong kuwadrado kung kayo ay marunong magbasa o magsalita ng Tagalog.
Marque esta casilla si lee o habla español.
ометьте этот квадратик, если вы читаете или говорите по-русски.
Maaka 'i he puha ni kapau 'oku ke lau pe lea fakatonga.
ідмітьте цю клітинку, якщо ви читаєте або говорите українською мовою.
Xin ñaùnh daáu vaøo oâ naøy neáu quyù vò bieát ñoïc vaø noùi ñöôïc Vieät Ngöõ.
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A
uxiliary Aids and Services
As a recipient of Federal Financial Assistance, the Bismarck-Mandan Metropolitan Planning
Organization (MPO) assures compliance with Title VI of the Civil Rights Act of 1964,
Regulations, and other pertinent directives. The MPO is required to take reasonable steps to
ensure meaningful access to persons with Limited English Proficiency (LEP) through oral and
written translation.
Additionally, the MPO has a responsibility to develop a policy in advance of any request for
auxiliary aids or services for persons with impaired vision and hearing. With respect to the
provision of auxiliary aids to access State Transportation Agency/Local Public Agency
(STA/Sub Recipient) programs, services and activities, the most likely of these will be public
activities in connection with studies and planning activities pertaining to federal-aid construction
projects.
Auxiliary aids and services for deaf or hard of hearing include a wide range of services,
equipment, and devices such as:
sign language interpreter
note takers
computer-aided real-time transcription services (CART)
amplified and hearing-aid compatible telephones
assistive listening systems
open or closed captioning and caption decoders
video relay, or
text telephones/telephone communication devices for the deaf (TTY/TDD), and
flashing alarms
Auxiliary aids and services for the vision impaired include providing access to printed
information through the following:
audio recording- MP3
comput
er diskettes
Braille or large print materials, or through the use of qualified readers
providing verbal descriptions of action and visual information to enhance the accessibilit
y
o
f performances and presentations; and
making a staff member available as a guide to enable a person with limited vision to fin
d
h
is or her way along an unfamiliar route
The following information provides a synopsis of the critical facts and costs involved in providing
oral and written communication services.
North Dakota has laws governing Interpreter Services for individuals that are deaf, deaf-blind,
speech impaired, hard of hearing, or who require special communication techniques in order to
communicate. Our policy should identify what qualifications are required for interpreters after
reviewing the North Dakota Century Code as the Federal Highway Administration (FHWA)
Americans With Disabilities Act (ADA) Desk Reference states that when sign language
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in
terpretation is necessary, the ADA requires that it be provided by a “qualified interpreter” and
defined at [28 C. F. R. § 35.104].
North Dakota Century Code
Under Occupations & Professions, Chapter 43-52 Interpreters
Defines requirements for deaf persons
Requires a valid nationally recognized certification or met certification by
2003
Contains exceptions
Unde
r Judicial Procedure, Civil, Chapter 28-33 Interpreters For Deaf Persons
Defines requirements for deaf persons
Includes administrative proceedings
Requires “Qualified interpreter”- certified by the national registry of
interpreters for the deaf or ND Association for the deaf, interpreter
approved by the superintendent of the school for the deaf, or, if none
available, any other interpreter whose qualifications have been
appropriately determined.
The FHWA ADA Desk Reference allows flexibility in providing accommodations. A visual
communication accommodation may include the use of other auxiliary aids such as recorded
text, electronic documents, or large print text depending on the circumstances.
The FHWA Limited English Proficiency Program Desk Reference states that oral interpreters
are not required to have formal certification but certification is helpful. Recipients can ensure
with greater certainty that they comply with their obligation to provide written translations in
languages other than English by following the Safe Harbor provisions.
Safe Harbor. Many recipients would like to ensure with greater certainty that they comply with
their obligations to provide written translations in languages other than English. Paragraphs (a)
and (b) below outline the circumstances that can provide a “safe harborfor recipients regarding
the requirements for translation of written materials. A “safe harbormeans that if a recipient
provides written translations under these circumstances, such action will be considered strong
evidence of compliance with the recipient’s written-translation obligations under Title VI.
The failure to provide written translations under the circumstances outlined in paragraphs (a)
and (b) does not mean there is noncompliance. Rather these paragraphs merely provide a
guide for recipients that would like greater certainty of compliance than can be provided by a
fact-intensive, four-factor analysis. For example, even if a safe harbor is not used, if written
translation of a certain document(s) would be so burdensome as to defeat the legitimate
objectives of its program, it is not necessary. Other ways of providing meaningful access, such
as effective o
ral interp
retation of certain vital documents, might be acceptable under such
circumstances.
The following actions will be considered strong evidence of compliance with the recipient’s
written-translation obligations:
a. The STA/Sub Recipient provides written translations of vital documents for each eligible
LEP language group that constitutes 5% or 1,000, whichever is less, of the population o
f
p
ersons eligible to be served or likely to be affected or encountered. Translation of othe
r
d
ocuments, if needed, can be provided orally; or
b. If there are fewer than 50 persons in a language group that reached the 5% trigger in
(a), the
recipient does not translate vital written materials but provides written notice in
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the p
rimary language of the LEP language group of the right to receive competent oral
interpretation of those written materials, free of cost.
These safe harbor provisions apply to the translation of written documents only. They do not
affect the requirement to provide meaningful access to LEP individuals through competent oral
interpreters where oral language services are needed and are reasonable.
--------------------------------
Available Sources
There are several sources to obtain auxiliary aids and services for persons with Limited English
Proficiency or sp
eech, hearing, and vision impairments. Some common sources are as follows:
Communication Services for the Deaf (CSD) and Interpreting Online (CSDIO)
CTS Language Link
Interagency Program for Assistive Technology (IPAT)
International Translation Services
Metro Interpreter Resource Center (MIRC)
ND Association for the Blind (NDAB)
North Dakota School for the Deaf
ND Vision Services/School for the Blind (NDVS/SB)
Relay North Dakota
Communication Services for the Deaf (CSD) and Interpreting Online (CSDIO)
CSD is a pr
ivate, nonprofit organization dedicated to providing services for all individuals who
are deaf or hard of hearing. Interpreter service information including service area, hours of
service, rates, etc., can be obtained by contacting CSD.
Additionally, CSD operates CSDIO which enables deaf and hearing people in the same room to
communicate through an interpreter at a distant location. Video conferencing equipment is
required for this service.
Contact: Cathy Obregon, Communication Services for the Deaf, P.O. Box 66, Fargo, ND 58107;
(701) 799-1395; email: cobregon@c-s-d.
org website: www.c-s-d.org
CTS LanguageLink
CTS LanguageLink is located in Vancouver, Washington. CTS LanguageLink provides a variety
of services including Over-the-Phone-Interpretation, Video Remote Interpretation, Translation,
etc. CTS LanguageLink offers telephone interpretation services in more than 240 languages
and dialects, and can accommodate call centers and industries like court/legal, general
business, government and healthcare/medical.
The State of North Dakota has contracted with CTS Language Link for telephone based
interpretive services under the Western States Contracting Alliance (WSCA). The contract
provides 24/7/365-days/year/7-days/week/24-hours a day Telephone Based Interpreter
Services on anas needed” basis for Limited English Proficiency (LEP) clients needing
immediate interpreter assistance. The contract is not for scheduled, in-person interpretation
services.
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G
overnment agencies may access the contract at The North Dakota State Procurement Office
website at the following location:
https://secure.apps.state.nd.us/csd/spo/services/bidder/listCurrentContracts.htm
C
ontact: Richard Miller, CTS LanguageLink , WSCA Account Executive, 911 Main St, Suite 10,
Vancouver, WA 98660; 1-800-208-2620; email: richard.miller@ctslanguagelink.com
;
website: www.ctslanguagelink.com
In
teragency Program for Assistive Technology (IPAT)
The North Dakota Interagency Program for Assistive Technology (IPAT) is the North Dakota
Telecommunications Equipment Distribution Service for relay equipment. IPAT provides free
specialized telecommunications equipment for individuals who are deaf, hard-of-hearing, deaf-
blind, or have a speech disability who meet income, residency, disability, etc., qualifications.
IPAT operates a statewide assistive technology Equipment Rental Program for short-term
access to a variety of assistive devices. The rental program offers a wide range of devices for
short term loan, including: communication; telecommunications; computer access; vision;
hearing; seating, positioning, and personal mobility, etc. Rental fees and procedures can be
accessed on IPAT’s website.
Contact: Judie Lee, Executive Direc
tor, Program Director, IPAT, 3240 15
th
St. South, Suite B,
Fargo, ND 58104; (701) 365-4728; toll free 1-800-895-4728; email: jlee@ndipat.org
website: www.ndipat.org
In
ternational Translation Services
International Translation Services is located in Moorhead, Minnesota. Leonor Sillers, owner,
provides onsite and telephonic interpreters. She also provides written translation services.
Interpreter and translation service information including service area, hours of service, rates,
etc., can be obtained by contacting Leonor Sillers.
Contact: Leonor Sillers via email: Leonor.Sillers@gmail.com no website
Metr
o Interpreter Resource Center (MIRC)
The Metro Interpreter Resource Center (MIRC) is located in and serves the Fargo area. They
work with local city and county government. MIRC provides access to an Oral Interpreter List for
an annual fee for nonprofits and for profit businesses.
Interpreter and translation service information including service area, hours of service, rates,
etc., can be obtained by contacting MIRC.
Contact: Hatidza Asovic, Coordinator, MIRC, 3350 35
th
Ave SW, Fargo, ND 58104; (701) 241-
8594; email: hasovic@cityoffa
rgo.com website: www.rrrmirc.com
N
D Association for the Blind (NDAB)
The North Dakota Association for the Blind publishes the Promoter, a quarterly newsletter. The
Promoter is available in alternative formats. You may submit notices or information for
publication in the Promoter. Details regarding publications can be obtained by contacting
NDAB.
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C
ontact: Mark Kueffler, President, NDAB, West Fargo, ND 58078; (701) 866-9908;
website: www.ndab.org or Kathy Larson, Promoter Editor, klarson@dia.net
15225 59
th
St. NW,
Williston, ND 58801-9560; (701) 875-4291.
North Dakota School for the Deaf
The North Dakota School for the Deaf maintains the ND Freelance Interpreter’s List on their
website. A disclaimer states that the interpreters listed are not endorsed or in any way
recommended by the ND School for the Deaf other than the fact they hold national certification.
The interpreters list can be accessed at the web link below.
Contact: Communications Department, Lake Region State College, 1401 College Drive N,
Devils Lake, ND 58301; (800) 877-2980; website: www.nd.gov/ndsd
Web link for Interpreters List: www.nd.gov/ndsd/outreach/doc/freelance-interpreters-2011.pdf
ND V
ision Services/School for the Blind (NDVS/SB)
North Dakota Vision Services/School for the Blind operates a Braille Access Center that
transcribes materials into Braille or large print and electronic media. The cost of Braille or
another alternative formatted project can be obtained by contacting NDVS/SB.
Contact: Leslie Pederson, ND vision Services/School for the Blind, 500 Stanford Rd, Grand
Forks, ND 58203; (701) 795-2713; email:
lespeder@nd.gov
website: www.ndvisionservices.com
Relay North Dakota
Relay North Dakota is a free service that provides full telephone accessibility to people who are
deaf, hard-of-hearing, deaf-blind, and speech-disabled. This service allows hearing callers to
communicate with text-telephone (TTY) users and vice versa through specially trained
Communication Assistants (CAs). Calls can be made to anywhere in the world, 24 hours a day,
365 days a year with no restrictions on the number, length, or type of calls. All calls are strictly
confidential and no records of any conversations are maintained. Anyone wishing to use Relay
North Dakota simply dials the r
elay number to connect with a CA. The CA will dial the requested
number and relay the conversation between the two callers.
Contact: Roxy Ennen, Relay ND Administrator, Telecommunications Analyst, ITD, 4201
Normandy Street, Bismarck, ND 58503; (701) 328-2300; email: rennen@nd.gov
Website: www.relaynorthdakota.com
INTERNET RESOURCES
Limited English Proficiency, a Federal Interagency Website, promotes a positive and
cooperative understanding of the importance of language access to federally conducted and
federally assisted programs. It is located at www.lep.gov
There are numerous documents
addressing language issues.
North Dakota Department of Public Instruction website provides statistics on the location
and number of students with Limited English Proficient skills. This information may provide an
alternate method of identifying LEP populations. Their website is located at
www.dpi.state.nd.us
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Unite
d States Access Board, a Federal Agency Committed to Accessible Design, is an
independent federal agency devoted to accessibility for people with disabilities. The Board is a
leading source of information on accessible design.
Their website is located at www.access-board.gov
Un
ited State Census Bureau, at the Census Bureau Web Site provides on-line access to Data
on Race and Hispanic Origin, Age, Employment, Income, Marital Status, Education, Genealogy,
Businesses, Governments and more. It is located at www.census.gov
Put your mouse on
Data and select American Fact Finder where you can locate detailed data sets. There is a Help
tab available on the Fact Finder ribbon.
U.S. Department of Justice, Americans with Disabilities Act, ADA Home Page is found at
www.ada.gov
Search- Title II Technical Assistance Manual.
o Select the Title II Technical Assistance Manual (1993) and Supplement to view a
56-page manual that explains in lay terms what State and local governments
must do to ensure that their services, programs, and activities are provided to th
e
p
ublic in a nondiscriminatory manner. Many examples are provided for practica
l
guidance. (Spanish edition available)
US Department of Transportation, Federal Highway Administration (FHWA) carries out the
Federal highway programs in partnership with the State and local agencies to meet the Nation's
transportation needs. FHWA’s website hosts vast information about nondiscrimination issues.
FHWA’s Home Page is found at
www.fhwa.dot.
gov Under Programs, select Browse by Topic,
and see specifically the following:
Search- Overview Environmental Justice
o Describes and explains Environmental Justice (EJ) issues
Search- Civil Rights FHWA
o Under Programs – Select and read about FHWA Programs
Title VI and Nondiscrimination
Limited English Proficiency
Americans with Disabilities Act (ADA)/Section 504 of the Rehabilitation Act of
1973 (504)
Many other
s
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Notice of Disclaimer
The Bismarck-Mandan Metropolitan Planning Organization (MPO) follows the provisions of
Title VI and Nondiscrimination as required by Federal Law. The MPO has developed this
Auxiliary Aids and Services resource document on an "as is" basis as a public service.
Under no circumstances does the MPO warrant or certify the information to be free of errors
or deficiencies of any kind. The MPO specifically disclaims all warranties, express or implied,
including but not limited to the warranties of merchantability and fitness for a particular
purpose.
The use of any of this information for work which is under contract with the MPO does not
relieve the user from any obligations assumed by the contract, or from complete and proper
fulfillment of the terms of the contract, nor does it entitle the user to compensation for
damages of loss which could be attributed to such use.
This information is subject to change by the MPO. Anyone relying on this information should
satisfy himself/herself as to the most current version. The user agrees to accept all risks and
consequences flowing from or related to the use, retention, distribution, alteration, or deletion
of this information. The MPO will in no instance be liable for any loss of profit or other
damage, including but not limited to special, incidental, consequential, or other damages,
even if apprised of the likelihood of such damages.
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After you have completed this form, please place it in the designated location.
PLEASE USE DARK INK AND PRINT CLEARLY
The Civil Rights Act of 1964 and related nondiscrimination authorities require the North Dakota
Department of Transportation to ensure everyone has the opportunity to comment on the transportation
programs and activities that may affect their community.
To help with that, we ask that you respond to the following questions. You are not required to disclose
the information requested in order to participate. Any information provided to the NDDOT will be
retained solely for the purpose of collecting statistical data to ensure inclusion of all segments of the
population affected by transportation programs and activities.
Div/Dist Number
PCN
County
City
MPO
Event Date
Language most frequently spoken in your home:
Sex:
Disability:
Age:
Do you receive public assistance?
Indicate how you heard about the event:
Race:
ROW
Consultant
Subrecipient
For Office Use
Internet
Radio
Social Service Agency
Newspaper
Advocacy Group (which group)
Other
Mailing
Television
NDDOT Contact
Female
Male
Yes
No
34 and younger
35-54
55 and older
American Indian/Alaskan Native
Asian
Black/African American
Hispanic or Latino
Native Hawaiian/Other Pacific Islander
White
Other
Yes
No
Arabic
Bosnian
Croatian
English
German
Nepali
Russian
Serbian
Somali
Spanish
Swahili
Turkish
Vietnamese
Other
Negotiation
Relocation
Yes
No
Bismarck-Mandan
Fargo-Moorhead Metro COG
Grand Forks-East Grand Forks
Sub Recipient Title VI Public Participation Survey
Instructions
NDDOT developed the Title VI Public Participation Survey to collect statistical data of participants and
beneficiaries of NDDOT and itssub recipient’s programs. This survey is a means to determine if
FHWA or FTA financial assistance is reaching communities and populations that need the assistance
as well as a means to quantitatively monitor the performance of our Title VI and nondiscrimination
programs.
1. At your event, explain the purpose of the survey. The purpose of the survey is printed on the
survey along with instructions on filling out the survey. The language question is intended to
capture Limited English Proficiency (LEP) persons attending. The public assistance question i
s
i
ntended to capture traditionally underserved populations attending. Encourage event
attendees to complete the survey. (Only the public attending the events should complete the
survey. It is not intended for NDDOT, city, county, or consultant employees who are hosting the
event.)
2. Process the survey information within your agency.
NDDOT Survey Processing
Sub recipients may send the completed surveys to the Local Government Division, NDDOT, for
processing, if you have 30 or more responses. The NDDOT will process the completed surveys. The
results will be provided to you from the Local Government Division.
The Title VI Public Participation Survey has been set up by NDDOT for use with the ILINX Capture
Program. The surveys are scanned documents that automatically sort and record data into a file. The
data file has the capability to be sorted on identifying information to produce a variety of reports.
If you choose to have NDDOT process your surveys, please follow the procedures listed below.
1. ILINX Capture requires specific processing to ensure accurate and timely reports. Prior to
printing the survey, specific fields must be completed. Use leading zeros.
Event Date: Enter the date the event is being held.
City: Enter the ND city number. See code list on NDDOT website at
http://www.dot.nd.gov/divisions/civilrights/subrecipients-titlevi.htm
County: Enter the ND county number. See code list on NDDOT website at
http://www.dot.nd.gov/divisions/civilrights/subrecipients-titlevi.htm
Division/District Number: Leave blank. For NDDOT use only.
Project Control Number (PCN): Enter number if applicable. If there are multiple PCN’s,
only enter the Parent PCN.
Right of Way (ROW): Select/shade the appropriate oval only if the survey is being
completed for the specific activity selected.
Consultant: Enter the Consultant ID number. See the Pre-Qualified Consultant List on
NDDOT website at http://www.dot.nd.gov/business/consultants.htm
For Consultants not
listed, leave blank.
MPO: For use by MPO’s only. If you are an MPO, select/shade your MPO area.
Su
b recipient: Select Yes.
2. Save the survey completed with identifying information to your files. Do not copy the surveys for
use at public events. Copies will not scan by the ILINX Capture program.
a. Print as many original documents as you need for your event.
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GOALS AND ACCOMPLISHMENTS
FY2014 Goals and Accomplishments
The North Dakota Department of Transportation conducted an audit of the Bismarck-
Mandan Metropolitan Planning Organization’s Title VI and Non Discrimination Program
on June 26, 2014. The audit resulted in the following goals for 2014:
1. Update forms within the Title VI Plan
a. Revised the Title VI Policy Statement and Assurances document to reflect
the new Policy Board Chairman as signatory
b. Included the ADA form for Request of Reasonable Accommodation
c. Added the Bismarck-Mandan MPO logo to all forms
2. Increase accessibility by the general public to the Title VI Plan and Policy
Statement, LEP Plan, and Title VI Complaint and Procedures Forms
a. Printed versions of these documents have been placed in display racks
positioned at both main entrances of the building in which the Bismarck-
Mandan MPO is located.
b. These documents are now all accessible via Face Book.
3. Identify appointed positions within the Bismarck-Mandan MPO and indicate how
they are filled
a. A new section of the Title VI plan, “Organization, Staffing, &
Responsibilities” was created to identify the organization and staffing of
the MPO, including positions on MPO committees (Technical Advisory
Committee) and boards (Policy Board).
b. Responsibilities relative to Title VI and Non Discrimination Plan for each
position are provided within the new section, “Organization, Staffing, &
Responsibilities”.
4. Identify an ADA Coordinator for Bismarck-Mandan MPO Title VI purposes
a. The Bismarck-Mandan MPO employs less than 50 employees, and is
therefore not required to create and maintain an ADA Transition Plan.
However, an ADA Coordinator has been identified for Bismarck-Mandan
Title VI purposes. This information, including contact information for the
ADA Coordinator and how to file a complaint, is provided in several areas:
i. Within the Title VI and Non Discrimination Plan document in the
“Organization, Staffing, & Responsibilities” section
ii. On printed material posted at each of the two main entrances of the
Bismarck-Mandan MPO worksite
iii. On the MPO webpage
iv. On Face Book
5. Provide a minimum of one hour of training annually related to Title VI to all MPO
staff
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GOALS AND ACCOMPLISHMENTS
FY2015 Goals and Accomplishments
The Bismarck-Mandan MPO conducted a self- audit of its Title VI and Non
Discrimination Program on March 30, 2015. The self-audit resulted in the following
goals for 2015:
1. Update Title VI Plan
a. All references to “handicap” or “handicapped” were changed to “disability”
or “disabled”, respectively.
b. Updated Employee / Member information table
c. Updated forms
i. Title VI Complaint Form and Instructions
ii. ADA Request for Reasonable Accomodations Form and
Instructions
d. Updated Title VI Assurances and related appendices
e. Updated the Limited English Proficiency Plan
f. Updated Auxiliary Aids and Services portion, and added a disclaimer
2. Develop an ADA Program Access Plan as part of the Title VI document
a. The title of the document was changed to reflect the inclusion of ADA
requirements
b. New language was added throughout the Title VI Plan to reflect ADA
requirements.
c. A new appendix was added to the Assurances. Appendix E provides the
nondiscrimination statutes and authorities relevant to Title VI
d. Forms were updated
i. Title VI/ADA Complaint Form and Instructions
ii. Request for Reasonable Accommodations Form and Instructions
3. Seek ways to diversify employment recruitment efforts relative to attracting
female or minority applicants - ongoing
a. City of Bismarck Human Relations Committee
b. City of Bismarck Human Resources Department
4. Provide a minimum of one hour of training annually related to Title VI to all MPO
staff
a. Staff viewed the video “Breaking Down the Language Barrier” and
participated in review of identification of LEP individuals and use of the “I
Speak” language lists and utilizing the telephonic interpretation service.
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GOALS AND ACCOMPLISHMENTS
FY2016 Goals and Accomplishments
The Bismarck-Mandan MPO conducted a self- audit of its Title VI and Non Discrimination/ADA
Program Access Plan on March 30, 2016. The self-audit resulted in the following goals for 2016:
1. Update Title VI Plan
a. All references to “Title VI and Non-Discrimination Planwere changed to “Title VI and
Nondiscrimination/ADA Program
b. Updated the Policy Statement to include language to appropriately address ADA
requirements
c. Updated Organization, Staffing & Responsibilities Section
i. Employee / Member information table
ii. MPO Executive Director reference to MPO Bylaws
1. New revision date of Bylaws
2. Article IV, 4.c changed to Article IV, 6.c
3. Executive Director position assigned to the Principal Transportation
Planner of the MPO
iii. Office Assistant changed to Transportation Specialist
iv. Updated Section F, Technical Advisory Board and Section G, Policy Board, to
reflect Bylaws revision date and change in Article and Section reference
v. Updated the Complaint Procedure
1. Added an introduction
2. Revised all language to include ADA references
3. Deleted Sections
a. Scope of Title VI Complaints
b. Formal Title VI Complaint Procedure
4. Added Sections
a. Agencies Authorized to Receive Complaints
b. Persons Eligible to File
c. Filing a Complaint
d. Timeframes for Filing a Complaint
e. Complainant Represented by Attorney
f. Complaints Received by BMMPO
d. Updated maps to include overlay of TIP (Transportation Improvement Program) projects
on each
e. Updated forms
i. Title VI Complaint Form and Instructions
ii. ADA Request for Reasonable Accommodations Form and Instructions
2. Seek ways to diversify employment recruitment efforts relative to attracting female or minority
applicants - ongoing
a. City of Bismarck Human Relations Committee
b. City of Bismarck Human Resources Department
3. Provide a minimum of one hour of training annually related to Title VI to all MPO staff
a. Staff viewed the training video on ADA and Section 504 titled “Introduction-General
Overview-General Requirements” and participated in the self-test for each section of the
video
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GOALS AND ACCOMPLISHMENTS
FY2017 Goals and Accomplishments
The Bismarck-Mandan MPO completed a self- audit of its Title VI and Non
Discrimination/ADA Program Access Plan on March 31, 2017. The self-audit
resulted in the following goals for 2017:
1. Update Title VI Plan
a. Updated Organization, Staffing & Responsibilities Table
b. Updated LEP Plan
i. Update Meaningful Access: Four-Factor Analysis
1. Methodology Change
a. no longer using the entire MSA as obtained from
the US Census Bureau American Community
Survey as the MSA now includes data for
Burleigh, Morton, Oliver and Sioux counties
combined
b. Using data for the cities of Bismarck, Lincoln,
and Mandan which comprise the Urbanized
Area of the MPO
2. Language Other Than English statistical data
3. Language Spoken at Home table
c. Updated language maps to reflect new data from the American
Community Survey 2011-2015
i. German Spoken at Home map
ii. All Other Languages Spoken at Home map
2. Provide a minimum of one hour of training annually related to Title VI to all
MPO staff
a. Staff viewed the training video on ADA and Section 504 titled
“Program Accessibility” and participated in the self-test sections after
reviewing the previously-viewed sections Introduction-General
Overview-General Requirements (originally presented 3/29/2016).
3. Seek ways to diversify employment recruitment efforts relative to attracting
female or minority applicants - ongoing
a. City of Bismarck Human Relations Committee
b. City of Bismarck Human Resources Department
4. Expand outreach efforts to ensure minority, women, elderly, disabled, low
income, and LEP populations are provided equal opportunity to participate
in MPO programs and activities
a. Local Social Service agencies
b. Minority publications
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GOALS AND ACCOMPLISHMENTS
FY2018 Goals and Accomplishments
The Bismarck-Mandan MPO completed a self- audit of its Title VI and Non
Discrimination/ADA Program Access Plan on March 28, 2018. The self-audit
resulted in the following goals for 2018:
1. Update Title VI Plan, External Complaints
a. Complainant Consent/Release Form
b. Notice About Investigatory Uses of Personal Information
2. Provide a minimum of one hour of training annually related to Title VI to all
MPO staff
a. Staff participated in a training session and exercise in discrimination,
viewing a training video titled “Blue Eyes, Brown Eyes” (3/28/18)
3. Seek ways to diversify employment recruitment efforts relative to attracting
female or minority applicants - ongoing
a. City of Bismarck Human Relations Committee
b. City of Bismarck Human Resources Department
4. Expand outreach efforts to ensure minority, women, elderly, disabled, low
income, and LEP populations are provided equal opportunity to participate
in MPO programs and activities - ongoing
a. Local Social Service agencies
b. Minority publications
c. Increased public outreach efforts to engage citizens less likely to
attend public meetings
i. Community sponsored events
ii. Citizen forums
iii. Focus groups
iv. Surveys
1. Online
2.
Direct Mail
3. Public Events
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