For Current or Suspended Licensees
Non-Payment Complaint Form
Instructions & Checklist
RCC099 01/16
Instructions
• Complete the entire complaint form. Incomplete or unsigned forms may be returned to you, which will delay
the complaint process.
• Attach copies of documents and information as listed in the checklist below with your complaint form. Include
copies of permits, invoices, advertisements, business cards and receipts. Do not send originals
as they will
not be returned to you.
• Do not attach the following information or documentation with your complaint:
Photos (this includes photos stored on a disk or flash drive)
Sets of plans, specifications, drawings, sketches, etc.
Samples (such as flooring, brick, paint, roofing, landscape rock, etc.)
Checklist
1) Contract
a) For written contracts, provide a copy of the original construction contract signed (by both parties) including all
addenda and change orders. If the only written documents describing the contract are a proposal, bid, or
invoice, please follow the instructions in b) for “if no written contract.”
b) If no written contract, provide a written statement describing the agreement that includes the following
information:
i) The reason a written contract is not being provided (e.g. the contractor did not provide a written contract,
the contract is lost, the contract was destroyed);
ii) A description of any written documents used to describe the contract, e.g. bids, proposals, invoices,
receipts. (If you have copies of any of these documents, please provide them with the Complaint Form.);
iii) A description of the work to be performed under the contract (including any addenda or change orders);
iv) The names of the people who negotiated the contract;
v) The agreed upon payment schedule;
vi) An explanation of who was to receive payment; and
vii) The date the work was to be completed.
c) For complaints of non-payment between contractors, vendors, or material suppliers, provide a copy of:
i) The credit applications. Redact all SSN and/or EIN information.
ii) Invoices for services rendered and/or materials delivered.
2)
Proof of Debt(s); Acceptable forms of proof of debt are copies of:
a)
Invoices.
b)
Contracts.
c)
Promissory notes.
d)
Other negotiable instruments.