Lifeline Pass Application
The Lifeline Pass is a Muni-only monthly pass for adults (ages 19-64) on a limited income. The pass is
offered at a 50% discount off the standard adult monthly pass price.
Applicant for low income discounts must be have a household income at or below the following limits:
Household Size*
1
2
3
4
5
6
7
8
Annual Income
$25,520
$34,480
$43,440
$52,400
$61,360
$70,320
$79,280
$88,240
*Add $8,960 per household member above eight
Customer Information
First Name:
Last Name:
Mailing Address:
Apartment:
City:
State: Zip:
Date of Birth: Phone Number:
If your application is
accepted, your last transit citation issued within 30 days of enrollment is eligible for
dismissal. Please provide a citation or ID number from the citation so that we may review your record.
Citation or ID Number:
- complete the steps below
Replacement Cards provide customer
information only
Step 1 Attach a copy of a government issued photo ID
Step 2
Option 1 Attach a copy of one of the following:
Medi-Cal or California Electronic Benefit Transfer (EBT) card
Women, Infants & Children (WIC) Supplemental Nutrition Program
Proof of current application for, or receipt of Unemployment Benefits letter from EDD, including:
Application receipt notice
Benefits receipt notice
New account confirmation email from EDD
Option 2 Complete the authorization form on the following page to allow the SFMTA, or its towing
contractor AutoReturn, to verify receipt of income eligible service from the San Francisco Department of
Human Services.
Option 3 - I certify that I meet the annual income requirements above, however, I am not currently
participating in any programs listed. I understand that the SFMTA may request documentation, including
copies of recent tax returns, to verify income at any time and failure to respond will result in termination
from the program and/or the application of administrative penalties. Please sign and date below.
Signature Date
New Applications
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signature
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HSA Income Verification Database
I give permission to HSA to share limited income information with SFMTA and its towing contractor, AutoReturn, to
help determine whether I may qualify for a fee waiver. My information shall be shared only as needed for those
purposes. I understand that this database can only show my name, my address, and whether my household income
falls within certain percentages of federal poverty guidelines based on information I have previously provided to
HSA.
Last 4 Digits of Social Security Number:
Birthdate:
Signature of HSA Client: Date: / /
Please mail your completed application and supporting documents to:
SFMTA-Lifeline
11 South Van Ness Avenue
San Francisco, CA 94103
SFMTA STAFF USE: Approval 1 Approval 2:
Proof: HSA DB Medi-Cal □ EBT □ EDD □ Lifeline □ HSH Letter. □ WIC SelfCertification
Program: CSP PP Lifeline LI Boot LI Tow Waiver. Updated 12/30/20
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signature
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