Marketplace Eligibility Appeal Request Form - Employer (11/2018)
What happens
next?
1. We’ll send you a notice letting you know that we received your appeal
request. If there’s a problem with the appeal request, we’ll tell you how to
correct the issue. We’ll also send a notice to the employee listed on the
notice you received from the Marketplace.
2. We’ll review your appeal, including all documentation provided by you
and/or the associated employee. If there’s a problem, like if it’s missing information
or we need clarification, we’ll tell you what’s missing and how you can provide
additional information.
3. We’ll send appeal decision notices explaining the outcome of our review to you and the
associated employee.
Additional help
Language assistance services
If you need help with your appeal in a language other than English, you have the right to
get information in your language at no cost. Call the Marketplace Appeals Center at
1-855-231-1751. Hours of operation are Monday through Friday, 7:00 a.m. to 8:30 p.m.
Eastern Time (ET).
Accessibility
To request appeal forms and notices in an alternate format like braille, large print, data CD,
audio CD, or to request a qualified reader, you can call the Marketplace Appeals Center at
1-855-231-1751. TTY users can call 1-855-739-2231. Hours of operation are Monday
through Friday, 7:00 a.m. to 8:30 p.m. Eastern Time (ET). You can also make a request in
writing by fax (1-877-360-0130) or mail (Marketplace Appeals Center, P.O. Box 311, Pittston,
PA 18640). Accommodations are provided at no cost to you.
To submit your appeal request, see “How to submit this form” on page 1 of these
instructions.
Questions
If your state isn’t listed above, or to learn more about your appeal, call the Marketplace
Appeals Center at 1-855-231-1751. TTY users can call 1-855-739-2231. Hours of
operations are Monday through Friday, 7:00 a.m. to 8:30 p.m. Eastern Time (ET).
Privacy and Use of Your Information
The Marketplace protects the privacy and security of information about you that you’ve provided. To view the Privacy Act
Statement, go to HealthCare.gov/individual-privacy-act-statement
. We’re authorized to collect the information on this form and
any supporting documentation, including Social Security numbers, under the Patient Protection and Affordable Care Act (Public Law
No. 111–148), as amended by the Health Care and Education Reconciliation Act of 2010 (Public Law No. 111–152), implementing
regulations in 45 CFR part 155, subpart F, and the Social Security Act. For more information about the privacy and security of your
information, visit HealthCare.gov/privacy
.
Nondiscrimination
The Health Insurance Marketplace doesn’t exclude, deny benefits to, or otherwise discriminate against any person on the basis of
race, color, national origin, disability, sex, or age. If you think you’ve been discriminated against or treated unfairly for any of these
reasons, you can file a complaint with the Department of Health and Human Services, Office for Civil Rights by calling
1-800-368-1019 (TTY: 1-800-537-7697), visiting hhs.gov/ocr/civilrights/complaints
, or writing to the Office for Civil Rights, U.S.
Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201.