How to Submit
Please complete this Purge Request Form, scan, and submit a pdf of the completed form with proper signatures to the email
address below. Upon receipt, HMH Support will forward you an assigned case number. Please retain this case number to follow
the progress of your request.
Email: email@example.com Phone: 800.323.9239
Summer School: To best schedule your purge request, you may need to coordinate the time and impact of your purge with
completion of summer school or year round schools. Be sure to allow 2 weeks to complete the purge request once it is submitted.
Administrator Accounts: Often districts will find a number of users with school or district administrator access that may no
longer be necessary due to role changes over the years. Since this is a public site, so be sure you look this area over to properly
remove any accounts that are no longer necessary. Do not remove your own account; add that to an exemption list below.
Purge Impacts: Curriculum and Assessment leaders and other key stakeholders need to be informed of the purge and the
consequences. Purging users from ThinkCentral or Holt McDougal Online will permanently remove the users and any data that
was created or associated with their accounts across these platforms, as well as dependent platforms such as Personal Math
Trainer, myWriteSmart, Continuum, ExamView, and HMH Player. No data will be retained, and you will not be able to reverse
Examples of data that will be removed:
• Personal Math Trainer Powered by Knewton, including longitudinal and adaptive scoring for students
myWriteSmart items users may have saved to their portfolio
• Notes taken and highlighted by students or teachers
• All teachers’
SmartPlanner settings and customized lessons, ExamView test(s) they may have uploaded, custom tests
created with Personal Math T
, and any custom lessons they have created within the HMH Player
• Removal of data from ThinkCentral or Holt McDougal Online will automatically remove Continuum Assessments and
high stakes assessment scores
Note: In most cases, your purge request is completed within two business days from the receipt of the completed request form, but longer processing times are
common in August and September so please plan ahead.
Data Purge Request F
Reminder: You do not need to purge data to clear your site every year. Instead, we recommend
that you mass inactivate all data. Learn more about purging records from HMH platforms.
Your Name _________________________ Email ___________________________ Phone ____________ Title ____________________________
strict Name _______________________ City ____________________________ State _____________ MDR PID ________________________