SPECIFICATION SUBMITTAL Page
Job Name:
Job Number:
Model Numbers:
Lutron® Pleated and Honeycomb Shades
085311 4 11.21.13
©2013 LUTRON Electronics Co., Inc.
SCOPE
This limited warranty (“Warranty”) covers the Lutron
supplied (a) Sivoia® QS Shade System (“Sivoia® QS
Shade System”), (b) Sivoia QED® Shade System (“Sivoia
QED® Shade System”), (c) manual shade system and
(d) alternating current or a/c shade system (each of the
foregoing being a “System”). Customer acknowledges and
agrees that use of the System constitutes acceptance of all
terms and conditions of this Warranty.
LIMITED WARRANTY
Subject to the exclusions and restrictions described
below, Lutron warrants that each System will be free
from manufacturing defects from the date of shipment by
Lutron for a period of (a) one year as to the wall controls,
interfaces and system accessories of the Sivoia® QS Shade
System (“External Sivoia® QS Components”) and (b) eight
years as to the other Systems and the electronic drive unit,
shade fabric and shade hardware of the Sivoia® QS Shade
System. If any manufacturing defect exists in the External
Sivoia® QS Components, so long as Customer promptly
notifies Lutron of the defect within the one year warranty
period and, if requested by Lutron, returns the defective
part(s), Lutron will, at its option, either repair the defective
part(s) or provide comparable replacement part(s). If any
manufacturing defect exists in any of the components of a
System other than the External Sivoia® QS Components,
so long as Customer promptly notifies Lutron of the defect
within the eight year warranty period and, if requested
by Lutron, returns the defective part(s), Lutron will, at its
option, either repair the defective part(s) or issue a credit
to the Customer against the purchase price of comparable
replacement part(s) purchased from Lutron as provided
below:
Replacement parts for the System provided by Lutron or,
at its sole discretion, an approved vendor may be new,
used, repaired, reconditioned, and/or made by a different
manufacturer.
Number of years from
date of shipment
Percentage of cost of
replacement parts
credited by Lutron
Up to 5 100%
More than 5 but
not more than 8
50%
More than 8 0%
EXCLUSIONS AND RESTRICTIONS
This Warranty will be void, and Lutron and its suppliers
will have no responsibility under this Warranty, if Lutron or
its representatives cannot access any components of the
System to inspect, diagnose problems with or repair the
System or any of its components as a result of concealment
or inaccessibility of such components within a building
structure.
This Warranty does not cover, and Lutron and its suppliers
are not responsible for:
1. Damage, malfunction or inoperability diagnosed by
Lutron or a Lutron approved third party as caused
by normal wear and tear, abuse, misuse, incorrect
installation, neglect, accident, interference or
environmental factors, such as (a) use of incorrect
line voltages fuses or circuit breakers; (b) failure to
install, maintain and operate the System pursuant to
the operating instructions provided by Lutron and the
applicable provisions of the National Electrical Code and
of the Safety Standards of Underwriter’s Laboratories;
(c) use of incompatible devices or accessories; (d)
improper or insufficient ventilation; (e) unauthorized
repairs or adjustments or alterations; (f) vandalism; (g)
an act of God, such as fire, lightning, flooding, tornado,
earthquake, hurricane or other problems beyond Lutron’s
control; or (h) direct exposure to corrosive materials.
2. On-site labor costs to diagnose issues with, and remove,
repair, replace, adjust, reinstall and/or reprogram the
System or any of its components.
3. Components and equipment external to the System,
such as, non-Lutron lighting and automation systems;
building wiring audio-visual equipment; and non-Lutron
time clocks, photosensors and motion detectors.
4. The cost of repairing or replacing other property that
is damaged when any System does not work properly,
even if the damage was caused by the System.
Limited Warranty
