Animal Welfare Rating Scheme:
Request for a re-visit
Notes for businesses
• This mechanism applies where businesses have accepted a rating between 1 to 4 stars.
• As the business operator of the establishment you have the right to request a re-visit for the
purposes of re-rating if you have taken action to rectify the non-compliance identified at the
time of inspection.
• The case is to be made in writing and should outline the case for a re-inspection, i.e. it should
indicate the actions that have been taken by the business to improve the level of compliance or
welfare since the inspection and, where appropriate, should include supporting evidence. The
supporting case should refer to those actions that the Council informed the business would
need to be made in order to achieve a higher rating.
• If the case made by the business is not substantiated or insufficient evidence is provided, the
Council can refuse to undertake a re-inspection on that basis. In doing so the Council must
explain why the request is being refused at this stage and should re-emphasise the priority
actions that must be taken in order to improve the rating and indicate what evidence will be
required for agreement to a re-inspection to be made on further request.
• A re-rating inspection could lead to a lower rating being awarded rather than being increased.
• The re-inspection will be carried out within 3 months of receipt of the request.
• There is no limit to the number of re-inspection visits a business can request, however, there
will be a fee for each visit charged at full cost recovery.
Business details
Animal welfare business Operator/Proprietor
Business name
Business address
Business tel number Business e-mail
Inspection details
Date of inspection Animal Welfare rating given
Action taken
Please describe the remedial action you have taken with reference to the issues identified in the
inspection letter/report provided to you by the Council with your rating.
Compliance history
• inspections
• follow up action
• re-inspection
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