The Focus Card is issued by U.S. Bank National Association pursuant to a license from Visa U.S.A. Inc. © 2018 U.S. Bank. Member FDIC.
Using your card outside the U.S.
3% This is our fee which applies when you use your card for
purchases at foreign merchants and for cash withdrawals from
foreign ATMs and is a percentage of the transaction dollar
amount, after any currency conversion. Some merchant and ATM
transactions, even if you and/or the merchant or ATM are located
in the United States, are considered foreign transactions under
the applicable network rules, and we do not control how these
merchants, ATMs and transactions are classified for this purpose.
For Connecticut, Illinois and Pennsylvania workers, all
international purchase fees are waived.
$3.00 This is our fee per withdrawal. You may also be charged a fee by
the ATM operator even if you do not complete a transaction.
$1.00 This is our fee per inquiry. You may also be charged a fee by the
$5.00 This is our fee per replacement of your card, whether mailed to
you with standard delivery (up to 10 business days)
you by your employer/sponsor. This fee is waived for your first
card replacement in a 12-month period. This fee will be charged
for each additional replacement during the same 12 months. For
Connecticut, Hawaii and Pennsylvania workers, this fee is waived.
$10.00 This is our fee for expedited delivery (up to 3 business days)
charged in addition to any Card Replacement fee.
$20.00 This is our fee for overnight delivery charged in addition to any
Card Replacement fee.
This is our fee charged each month after you have not completed
a transaction using your card for 90 consecutive days. For
Connecticut, Illinois, and Pennsylvania workers, this fee will be
waived for the first 12 months of inactivity (based on cardholder-
initiated balance changing transactions).
For Texas residents, this
fee will not be charged after one year of inactivity. For Minnesota
and Montana workers this fee is waived. For Hawaii workers,
accounts with a balance of $0.00 and no activity for more than 6
Your funds are eligible for FDIC insurance up to $250,000. FDIC insurance protects deposits from loss due to bank insolvency. See
No overdraft/credit feature.
Contact Cardholder Services by calling 1-877-474-0010, by mail at P.O. Box 551617, Jacksonville, FL 32255 or visit usbankfocus.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial
Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
Important information: Fee waivers for workers of a particular state are applied based on information from the sponsoring employer regarding your state