Scott & White Health Plan
Health Services Department
1206 West Campus Drive
Temple, TX 76502
Phone: 1-888-316-7947
Fax: 1-800-626-3042
PRIOR AUTHORIZATION FAX COVER SHEET
TO: HEALTH SERVICES DEPARTMENT FROM:
FAX: 800-626-3042 PHONE:
PHONE: 888-316-7947 FAX:
PAGES: pages including coversheet DATE:
RE: PRIOR AUTHORIZATION REQUEST
INSTRUCTIONS: Use this fax cover sheet with the Texas Standard Prior Authorization Request for Health Care Services Form to
request services. To facilitate processing, it is critically important to provide the requesting provider and servicing provider and their
location addresses below. Please note any information missing, left blank or illegible may delay the review process.
PLEASE SEND CLINICALS ALONG WITH PRIOR AUTHORIZATION REQUEST. FAILURE TO PROVIDE CLINICALS MAY DELAY
TIMELY REVIEW OF PRIOR AUTHORIZATION UP TO AND INCLUDING DENIAL.
Medical Services & Medical Drugs Medical Services only Medical Drugs only
Requesting Medical Drugs
Who is the ENTITY submitting the CLAIM for this drug
and seeking reimbursement?
Provider Name:
NPI:
Location Address:
Phone:
Will the claim for the drug be submitted as a MEDICAL
claim or PHARMACY claim?
MEDICAL PHARMACY -SEE NOTE BELOW
Is a Pharmacy submitting a MEDICAL claim for drug
reimbursement?
YES NO
CONFIDENTIALITY NOTICE:
This facsimile and all attachments are confidential and may be protected by the attorney client or other privileges. Any review, use, disclosure or distribution by persons other than the intended recipient is prohibited and
may be unlawful. If you are the correct recipient and need further information, please contact the sender. If you believe this facsimile has been sent to you in error, please notify Baylor Scott & White Health’s Corporate
Compliance Department at 866-218-6920. Please do not make any copies or disclose this facsimile. Baylor Scott & White Health and its subsidiaries and affiliates hereby claim and preserve all applicable privileges related
to this information.
Requesting Provider:
Performing/Servicing Provider:
Tax ID:
Tax ID:
NPI:
NPI:
Group NPI:
Facility Address:
Facility Address:
If request is for a drug to be obtained under the PHARMACY benefit, DO NOT USE THIS
FORM; instead route to applicable Pharmacy Benefit Manager. This form is to be
utilized for MEDICAL benefit (drug or service) coverage requests.
Texas Standard Prior Authorization
Request Form for Health Care Services
NOFR001 | 0415 Texas Department of Insurance
Please read all instructions below before completing this form.
Please send this request to the issuer from whom you are seeking authorization. Do not send this form to the Texas
Department of Insurance, the Texas Health and Human Services Commission, or the patient’s or subscriber’s employer.
Beginning September 1, 2015, health benefit plan issuers must accept the Texas Standard Prior Authorization Request
Form for Health Care Services if the plan requires prior authorization of a health care service.
In addition to commercial issuers, the following public issuers must accept the form: Medicaid, the Medicaid managed
care program, the Children’s Health Insurance Program (CHIP), and plans covering employees of the state of Texas, most
school districts, and The University of Texas and Texas A&M Systems.
Intended Use: Use this form to request authorization by fax or mail when an issuer requires prior authorization of a health
care service. An Issuer may also provide an electronic version of this form on its website that you can complete and submit
electronically, through the issuer’s portal, to request prior authorization of a health care service.
Do not use this form to: 1) request an appeal; 2) confirm eligibility; 3) verify coverage; 4) request a guarantee of payment;
5) ask whether a service requires prior authorization; 6) request prior authorization of a prescription drug; or 7) request a
referral to an out of network physician, facility or other health care provider.
Additional Information and Instructions:
Section ISubmission:
An issuer may have already entered this information on the copy of this form posted on its website.
Section IIGeneral Information:
Urgent reviews: Request an urgent review for a patient with a life-threatening condition, or for a patient who is currently
hospitalized, or to authorize treatment following stabilization of an emergency condition. You may also request an urgent
review to authorize treatment of an acute injury or illness, if the provider determines that the condition is severe or painful
enough to warrant an expedited or urgent review to prevent a serious deterioration of the patient’s condition or health.
Section IVProvider Information:
If the Requesting Provider or Facility will also be the Service Provider or Facility, enter “Same.”
If the requesting provider’s signature is required, you may not use a signature stamp.
If the issuer’s plan requires the patient to have a primary care provider (PCP), enter the PCP’s name and phone
number. If the requesting provider is the patient’s PCP, enter “Same.
Section VIClinical Documentation:
Give a brief narrative of medical necessity in this space, or in an attached statement.
Attach supporting clinical documentation (medical records, progress notes, lab reports, etc.), if needed.
Note: Some issuers may require more information or additional forms to process your request. If you think more information or an
additional form may be needed, please check the issuer’s website before faxing or mailing your request.
Note: If the requesting provider wants to be called directly about missing information needed to process this request, you may include
the provider’s direct phone number in the space given at the bottom of the request form. Such a phone call cannot be considered a
peer-to-peer discussion required by 28 TAC §19.1710. A peer-to-peer discussion must include, at a minimum, the clinical basis for the
URA's decision and a description of documentation or evidence, if any, that can be submitted by the provider of record that, on appeal,
might lead to a different utilization review decision.
Texas Department of Insurance | 333 Guadalupe | Austin, Texas 78701 | (800) 578-4677 | www.tdi.texas.gov | @TexasTDI
TEXAS STANDARD PRIOR AUTHORIZATION REQUEST FORM FOR HEALTH CARE SERVICES
SECTION I SUBMISSION
Phone:
Fax:
Date:
SECTION II GENERAL INFORMATION
Review Type: Non-Urgent Urgent Clinical Reason for Urgency:
Request Type: Initial Request Extension/Renewal/Amendment Prev. Auth. #:
SECTION III PATIENT INFORMATION
Name:
Phone:
DOB:
Male Female
Other Unknown
Subscriber Name (if different):
Member or Medicaid ID #:
Group #:
SECTION IV PROVIDER INFORMATION
Requesting Provider or Facility Service Provider or Facility
Name: Name:
NPI #: Specialty: NPI #: Specialty:
Phone: Fax: Phone: Fax:
Contact Name:
Phone:
Primary Care Provider Name (see instructions):
Requesting Provider’s Signature and Date (if required):
Phone:
Fax:
SECTION V SERVICES REQUESTED (WITH CPT, CDT, OR HCPCS CODE) AND SUPPORTING DIAGNOSES (WITH ICD CODE)
Planned Service or Procedure Code Start Date End Date Diagnosis Description (ICD version___) Code
Inpatient Outpatient Provider Office Observation Home Day Surgery Other: __________________
Physical Therapy Occupational Therapy Speech Therapy Cardiac Rehab Mental Health/Substance Abuse
Number of Sessions: ___________ Duration: ________________ Frequency: ___________ Other: _______________________
Home Health (MD Signed Order Attached? Yes No) (Nursing Assessment Attached? Yes No)
Number of Visits: _____________ Duration: ________________ Frequency: ___________ Other: _______________________
DME (MD Signed Order Attached? Yes No) (Medicaid Only: Title 19 Certification Attached? Yes No)
Equipment/Supplies (include any HCPCS Codes): _____________________________________ Duration: __________________
SECTION VI CLINICAL DOCUMENTATION (SEE INSTRUCTIONS PAGE, SECTION VI)
An issuer needing more information may call the requesting provider directly at: _______________________________________
NOFR001 | 0415 Page 2 of 2
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