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A. DEFINITIONS
ADMINISTRATOR, WE, US, AND OUR: For Roadside Service Benefits: Quest Towing Services. For Identitiy Theft: Car Dealer Benefits. For all other
benefits: Axiom Product Administration LLC,: Administrative address: 8651 Hwy. N, Suite 201, Lake St. Louis, MO 63367, 1-833-220-0680.
AGREEMENT: This Vehicle Service Agreement, which You have purchased for Your Vehicle.
COMMERCIAL USE: Any vehicle used for
police or law enforcement services, fire, ambulance or emergency services, taxi, rideshare (such as Uber,
Lyft, etc.), limousine or shuttle services, pick up and/or delivery operations, racing, newspaper or mail delivery, rental services, construction, security
services, snow removal or plowing, cable or line installation, or hauling for hire.
EFFECTIVE DATE: The date in which You purchased this Agreement and Your coverage becomes effective. It is listed on the Registration Page under
the Service Agreement Information section.
OBLIGOR: Axiom Product Administration, 1 PROGRESS POINT PARKWAY, SUITE 101, O’FALLON, MO 63368, (844) 252-0937.
PRODUCER: The seller of this Agreement as listed in the Producer Information section of the Registration Page
ROAD HAZARD: Road debris on the road’s surface such as rocks, trash, nails, glass, steel plates, etc., or road surface conditions such as, potholes,
sinkholes, cracks etc., that results in damage to Your Vehicle.
TERM: The Term of this Agreement is 12 months from the Effective Date listed on the Registration Page.
VEHICLE: The covered Vehicle listed under the Vehicle Information section on the Registration Page. All coverages apply to the Vehicle only, except
Emergency Roadside Service which covers the Vehicle and You when You are the passenger or driver of another vehicle.
YOU OR YOUR: The customer named as the Service Agreement Holder on the Registration Page.
B. WHAT YOUR AGREEMENT COVERS
A. TIRE REPAIR AND REPLACEMENT (This benefit is administered by Axiom Product Administration)
Your Tires are only eligible for repair or replacement benefits if the tire’s tread depth is greater than 2/32 of an inch at the time the covered
Road Hazard incident occurs. If the tread depth of the damaged tire is less than 2/32 of an inch at the time the Road Hazard incident occurs, it
is considered to be unsafe for normal operation according to TIA safety standards and is not eligible for repair or replacement under this benefit.
Oversized and off-road tires are specifically excluded from coverage. The benefits in this section are afforded to You only in the event Your Vehicle
incurs damage due to a covered Road Hazard incident. Our benefits are a “repair” benefit first, meaning We will use Tire Industry Association (TIA)
approved repair methods and services to repair Your tire. If Your tire is deemed unrepairable, We will pay the cost of the tire replacement subject
to the terms, conditions, and limits below.
TIRE REPAIR: If the covered tire can be safely repaired according to TIA repair standards, We will pay the cost of the tire repair subject to the
terms, conditions and limits, in this benefit section. It is not necessary to contact Us before having a tire repaired. The maximum amount payable
for tire repair is $50 per occurrence. You are responsible for any amounts exceeding this per occurrence limit.
TIRE REPLACEMENT: If the covered tire cannot be safely repaired per Tire Industry Association (TIA) standards, due to circumstances such as
side wall punctures, tears, punctures too large to be patched, tire manufacturer safety or performance requirements, We will pay the cost of the
tire replacement subject to the terms, conditions, and limits, in this benefit section. When tires are not repairable, tires will be replaced with new
tires of the same specifications of like, kind, and quality. Replacement tire costs will not exceed the lesser of the Manufacturer’s Suggested Resale
Price (MSRP) or the advertised price of the servicing facility for the covered tire being replaced. We reserve the right to ship replacement tires if the
cost of the local repair facility exceeds national MSRP averages or Our discounted national repair pricing is less. The maximum amount payable for
tire replacement is $125 per occurrence. You are responsible for any amounts exceeding this per occurrence limit.
This is a reimbursement only benefit. For reimbursement, mail Your paid invoice, Your repair order and a copy of Your Registration Page to Us at
8651 Hwy. N, Suite 201, Lake St. Louis, MO 63367, within 60 days of claim origination. The Tire Repair and Tire Replacement benefits combined
are limited to 2 occurrences for the Term of this Agreement.
B. KEY/FOB REPAIR OR REPLACE (This benefit is administered by Axiom Product Administration)
In the event You damage, destroy, or lose Your Key, and/or, Key FOB for Your Vehicle, We will reimburse You up to $500 per incident for the repair
or replacement of an OEM (or like, kind/quality replacement) Key/FOB/Remote. Your benefit amount can be used for the reasonable repair
or replacement costs of: key inserts, metal key charge, key housing, remote housing/transmitter, bluetooth replacement and any related Vehicle
reprogramming expenses.
This is a reimbursement only benefit. For reimbursement mail Your paid invoice, Your repair order, and a copy of Your Registration Page to Us at
8651 Hwy. N, Suite 201, Lake St. Louis, MO 63367, within 60 days of claim origination. This benefit is limited 1 use for the Term of this Agreement.
C. TRIP INTERRUPTION (This benefit is administered by Axiom Product Administration)
We will reimburse You up to a maximum of $150 per day for a maximum of 4 days, not to exceed a total of $600, for expenses incurred by You
for meals and/or lodging, provided: You cannot operate Your Vehicle due to a Vehicle disablement and You are more than 100 miles away from
Your permanent, and expenses are incurred between the time of the Vehicle disablement and the time repairs are completed. (The date of the
Vehicle disablement shall be considered the first day). 1 day’s trip interruption expense shall be allowed for each eight hours, or portion thereof,
of required manual flat-rate labor time.
This is a reimbursement only benefit. For reimbursement mail Your paid invoice, Your repair order, and a copy of Your Registration Page to Us at
8651 Hwy. N, Suite 201, Lake St. Louis, MO 63367, within 60 days of claim origination.
D. PROMOTIONAL REWARDS AND DISCOUNTS (This benefit is administered by Optimus Rewards)
You are entitled to receive promotional rewards with this purchase, in the form of $250 in Reward Dollars, which You can use to save on things like
shopping, dining, and travel. You access and use Your rewards and related benefits all via online or mobile device at www.mydigitalvehiclerewards.
com. Action on Your part is required to use Your rewards. Your rewards are free to You. You are under no obligation to use Your rewards. As long
as You have an active Agreement, and as long as You have a reward balance. Your rewards are not gift cards or gift certificates and have no cash
value. Your rewards are not for re-sale and are subject to change and availability.
E. ID THEFT PROTECTION (This benefit is administered by Car Dealer Benefits)
Upon reporting Your identity theft to Us, We will send you an emergency response kit. We will assist You with restoring Your credit and good repu-
tation. We will administer the costly steps required to properly dispute fraudulent debts as a result of identity theft, create a case file to document
actions taken during the resolution/recovery process, and prepare all necessary documents and letters. You will have unlimited access to Our
team of Fraud Resolution Specialist (FRS). Each FRS is an experienced fraud representative and has been trained under the Fair Credit Reporting
Act (FCRA). Each FRS is also educated and familiar with prohibited “collection” company activities under the Fair Debt Credit Protection Act (FDC-
PA). We will also provide Tax Fraud Assistance through our staffed CPA’s and Enrolled Agents, and via Power of Attorney, we are able to help You
by working directly on Your behalf with the IRS. We maintain a $25,000 expense reimbursement policy to cover reasonable and necessary costs
incurred by You in the United States for long distance phone calls and postage solely as a result of Your efforts to report a stolen identity event
and/or amend or rectify records as to Your true name and/or identity as a result of a stolen identity event. This also includes re-filing applications
for loans, grants, or other credit instruments. In addition, We will provide $500 per week for lost wage reimbursement for a maximum of 4 weeks.
ID Theft Protection is available for up to a family of 4 residing at Your address. To report an Identity Theft call 1-866-399-4389.
F. DIGNIFI
We provide you access to DigniFi who will provide you auto repair loans when you incur unforeseen auto repair expenses. DigniFi offers repair
loans with, no money down and competitive interest rates. Visit DigniFi.com for further details to obtain information regarding a repair loan for
Your Vehicle repairs.
G. EMERGENCY ROADSIDE SERVICE (This benefit is administered by Quest Towing Services)
All Emergency Roadside Service is administered by Quest Towing Services, 106 W. Tolles Drive, Saint Johns, MI 48879, 1-833-220-0680. In the