V e rsion: 3/20/2019 1
Administrative Master Syllabus
Course Information
Course Title
Implementing and Supporting Client Operating Systems
Course Prefix, Num. and Title
ITNW 1308 - Implementing and Supporting Client Operating Systems
Division
Technology and Business
Department
Computer Science
Course Type
WECM Course
Course Catalog Description
The fundamentals of managing and configuring network clients.
Develop skills in management of clients as desktop operating systems.
Pre-Requisites
ITSC 1305
Co-Requisites
None
Semester Credit Hours
Total Semester Credit Hours (SCH): Lecture Hours:
Lab/Other Hours
3:2:2
Equated Pay Hours
3
Lab/Other Hours Breakdown: Lab Hours
2
Lab/Other Hours Breakdown: Clinical Hours
0
Lab/Other Hours Breakdown: Practicum Hours
0
Other Hours Breakdown
0
Approval Signatures
Title
Signature Date
Prepared by:
Department Head:
Division Chair:
Dean/VPI:
Approved by CIR:
Stephen Lyford
Digitally signed by Stephen Lyford
Date: 2020.06.11 09:53:56 -05'00'
Stephen Lyford
Digitally signed by Stephen Lyford
Date: 2020.06.11 09:54:06 -05'00'
06/11/2020
David Kucera
Digitally signed by David Kucera
DN: cn=David Kucera, o=Wharton County Junior College, ou=Division
of Technology and Business, email=davidk@wcjc.edu, c=US
Date: 2020.06.11 12:00:38 -05'00'
Paul J. Quinn
Digitally signed by Paul J. Quinn
Date: 2020.06.12 08:52:06 -05'00'
Paul J. Quinn
Digitally signed by Paul J. Quinn
Date: 2020.06.12 08:52:24 -05'00'
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V e rsion: 3/20/2019 2
Additional Course Information
Topical Outline: Each offering of this course must include the following topics (be sure to include information regarding lab,
practicum, and clinical or other non-lecture instruction).
1. Assess requirements and install, configure, update and troubleshoot Windows Operating System software, application
software, and security software.
2. Manage Windows File Systems and Storage.
3. Describe basic concepts and procedures for using System Utilities to configure, update, and manage the Operating
System.
4. Identify the major components of Windows Operating System.
5. Utilize Performance Tuning.
6. Describe the procedures for printing and faxing.
7. Identify the Windows Operating System Fault Tolerance methodologies.
8. Identify the basic Windows Operating System Network Protocols.
9. Describe the basic concepts and procedures for using Internetworking with Remote Access.
10. Utilize procedures for creating and maintaining Users, Groups, Profiles, and Policies.
11. Identify procedures and demonstrate skills for Windows Operating System Security and Access Controls
12. Identify job certifications and associated skills.
13. Identify potential security hazards
Course Learning Outcomes:
Learning Outcomes Upon successful completion of this course, students will:
Install and configure network clients
Setup users, groups, policies, and profiles
Configure hardware components and applications
Setup and maintain a logon security and security for files and printers
Configure and optimize clients in multiple environments
Conduct patch management
Install and configure various network operating systems and services
Methods of Assessment:
All outcomes will be assessed by one or more of the following:
Individual Projects
Tests and Quizzes
Lab Assignments
Final Exam
Skills Exam
Required text(s), optional text(s) and/or materials to be supplied by the student:
MCTS Microsoft Windows 7 Configuration Study Guide William Panek
ISBN: 978-0-470-56875-0
Suggested Course Maximum:
14
List any specific or physical requirements beyond a typical classroom required to teach the
course.
A personal computer for each student with minimum of 8 GBs of ram, dual or quad core processor, 1 TB hard drive,
network card, monitor, DVD-RW drive
V e rsi on: 3/20/2019 3
Router, networking cables and testers for student use in classroom
Networked Printer for student use
Windows, Unix and Macintosh operating systems
VM Workstation or personal computer with removable hard drive
Course Requirements/Grading System: Describe any course specific requirements such as research papers or
reading assignments and the generalized grading format for the course.
Course Requirements
Final exam...........20%
Labs.....................0-40%
Homework..........0-10%
Tests ...................30-50%
100%
Grading System:
100 -90 = A
89 80 = B
79 70 = C
69 60 = D
and below = F
Curriculum Checklist:
Administrative General Education Course (from ACGM, but not in WCJC Core) No additional documents
needed.
Administrative WCJC Core Course. Attach the Core Curriculum Review Forms
Critical Thinking
Communication
Empirical & Quantitative Skills
Teamwork
Social Responsibility
Personal Responsibility
WECM Course -If needed, revise the Program SCANS Matrix and Competencies Checklist