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Supervisory Skills
For Positive Outcomes
1. Describe the situation.
Questions
• Think of a specific patient on your unit who acquired a preventable condition while in
the hospital.
• Complete the reflection questions below.
2. What professional discipline was accountable for preventing the HAC?
Directions
3. What specific steps might have been taken to prevent the HAC?
4. How can information from your unit/hospital’s Nursing Quality Dashboard be used
to implement quality improvement measures to prevent this HAC in the future?
This personal application activity can be found on workbook page 8.
Personal Application – Preventing HACs
5. How could better communication, conflict management, or delegation have reduced
the chance of this incident occurring?
