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R
Job Name:
Job Number:
Model Numbers:
Page
SPECIFICATION SUBMITTAL
sg-svc-1 10.20.07
Control Interfaces
SG-SVC
®
SG-SVCN-___-___
GRAFIK Eye 3000/4000
Sivoia QEDTM Controller
Description
• Provides programming and control of one group of
Sivoia QED
TM Window Treatments.
• Allows selection of preset window treatment levels
from GRAFIK Eye Control Units.
• Connects to both the GRAFIKTM Systems link and the
Sivoia QED Electronic Drive Unit (EDU) link.
• One SG-SVC needed per group of Sivoia QED
Window Treatments (up to 96 devices).
• Maximum of eight GRAFIK Eye Sivoia QED Controllers
per GRAFIK Eye 3000/4000 system.
• Large, rounded buttons are easy to use.
• Backlit buttons with optional engraving make it easy
to find and operate the control in low light conditions.
• Optional button engraving is angled up to the eye for
easy reading.
• Pressing the Open button once will cause the window
treatments move to their fully open position. If the
Open button is pressed again while the window
treatments are opening, the movement of the window
treatments will stop.
• Pressing the Preset 1, Preset 2, or Preset 3 button
once will cause the window treatments to move to the
first, second, and third preset level, respectively. If the
Preset 1, Preset 2, or Preset 3 button is pressed while
the window treatments are moving to that position,
the window treatments will stop.
• Pressing the Close button once will cause the window
treatments move to their fully closed position. If the
Close button is pressed again while the window
treatments are closing, the movement of the window
treatments will stop.
• Pressing the Raise/Lower buttons will cause the
window treatments to open/close while the button is
pressed.
• The LEDs next to each button are used during
programming and provide feedback of the current
Sivoia QED preset.
• Works with GRAFIK Eye 3000/4000 Control Units.
Finish and Engraving Options
• Available with button engraving.
• Standard and Non-Standard text engraving available.
For more details, visit the website at
www.lutron.com/seetouch.
Color and Finish Codes
SG-SVCN-WH-E01
SG-SVCI-WH-___
(Insert version)
LEDs
Engraving
1
R
Job Name:
Job Number:
Model Numbers:
Page
SPECIFICATION SUBMITTAL
sg-svc-2 10.20.07
Control Interfaces
SG-SVC
®
Specifications
Power
Low-voltage type PELV (Class 2: USA). Operating voltage: 24 V , supplied
by Sivoia QED System.
Key Design Features
• Field-changeable button and faceplate assemblies allow easy customization.
• Front accessible DIP switches allow change of function without removing the
unit from the wall.
• Meets IEC 801-2. Tested to withstand 15 kV electro-static discharge without
damage or memory loss.
• Faceplate snaps on with no visible means of attachment.
• Available as an “insert” style control for multi-ganging.
• Can be ganged to share a common faceplate with NovaT*
® and Vareo®
Dimmers. To order new Wallplates for multi-ganging, specify “R3” openings
in a Lutron NovaT* multi-gang FB (fins broken) Series model number.
• Use Button Replacement Kits to change color, button configuration,
or engraving.
• Button Replacement Kits may also be used to convert between non-insert
and insert configurations.
System Communications and Capacity
• Low-voltage type PELV (Class 2: USA) wiring connects Wallstations and
Sivoia QED Controllers to Control Units and other components.
• Up to 8 Control Units, 16 total Wallstations and/or Control Interfaces, and
8 motorized window treatments.
• Each Sivoia QED Controller is capable of controlling up to 96 Electronic Drive
Units as a group.
• Each Sivoia QED Electronic Drive Unit requires its own 24 V transformer.
Terminals
Communications to GRAFIK Eye Control Units: One 4-pin removable terminal
block. Each pin will accept one wire up to #18 AWG. (1.0 mm
2
).
Communications to Sivoia QED EDU: One 5-pin removable terminal block.
Each pin will accept one wire up to #18 AWG (1.0 mm
2
).
Environment
32 - 104 °F (0 - 40 °C). Relative humidity less than 90% non-condensing.
Mounting
Typical backbox dimensions: 95 mm (3.74 in.) high, 55 mm (2.17 in.) wide,
70 mm (2.75 in.) deep.
2
R
Job Name:
Job Number:
Model Numbers:
Page
SPECIFICATION SUBMITTAL
sg-svc-3 10.20.07
Control Interfaces
SG-SVC
®
Page
4
3
2
1
Wallbox
Control
Button
Kit
Faceplate
Adapter
Faceplate
Front View
Side View
Back View
Terminals
for Class 2
(PELV)
Wiring
1 1/16 in.
(27 mm)
2 3/4 in.
(70 mm)
4 9/16 in.
(116 mm)
5/16 in.
(8 mm)
3/4 in.
(19 mm)
Dimensions
Mounting
3
R
Job Name:
Job Number:
Model Numbers:
Page
SPECIFICATION SUBMITTAL
sg-svc-4 10.20.07
Control Interfaces
SG-SVC
®
Matte Finishes
White WH
Ivory IV*
Beige BE
Gray GR*
Brown BR
Black BL
* GR, IV not currently backlighted
Color/Finish and Customizing Information
Color/Finish
Multi-ganging
Gloss Finishes
Available with Insert (I) style controls only.
Ship with Claro® faceplates.
White GWH
Light Almond GLA
• Order Insert (I) style controls.
• To order new Wallplates for multi-ganging, specify
“R3” openings in a Lutron NovaT*
® multi-gang FB
(fins broken) Series model number.
Metal Finishes
With Black Plastic Buttons (Standard)
Bright Brass BB
Bright Chrome BC
Bright Nickel BN
Satin Brass SB
Satin Chrome SC
Satin Nickel SN
Antique Brass QB
Antique Bronze QZ
Anodized Aluminum Finishes
Clear CLA
Black BLA
Brass BRA
Backlighting Notes:
Illuminated text (translucent text
on buttons) is available for these
colors: BL and BR (including all
metal finishes).
Illuminated buttons (with black
text on buttons) are available for
these colors: WH, BE, GR, WH*,
GLA*.
* Insert (I) style controls only
Use Button Replacement Kits to change: colors, button
configuration, engraving, between insert and non-insert versions.
Each Kit includes
an adapter, button
assembly, and
wallplate
Non-Insert Kit
Examples:
Wallplate for 2 seeTouch Wallstations,
Model # NT-R3-R3-FB-(color)
Wallplate for other Lutron controls and
2 seeTouch Wallstations,
Model # NT-T8-R3-R3-FB-(color)
Note: New button inserts are not included with
multi-ganging Wallplates.
Button Replacement Kits
Insert Kit
4
R
Job Name:
Job Number:
Model Numbers:
Page
SPECIFICATION SUBMITTAL
sg-svc-5 10.20.07
Control Interfaces
SG-SVC
®
Wiring to Sivoia QED Window Treatments
Refer to the Sivoia QED System instruction sheets for
more information on programming Sivoia QED Electronic
Drive Units.
Note:
• Use Sivoia keypads to control individual window
treatments.
4
3
2
1
MUX
COM
COM
MUX
AC
AC
MUX
MUX
+V
EDU TERMINA L BLOC KEDU TERMINA L BLOC K
MUX
MUX
GND
AC 2
AC 1
COM
+12
MUX
MUX
GND
AC 2
AC 1
COM
+12
GND
AC
AC
GND
AC
AC
Sivoia QED Electronic Drive Unit
Sivoia QED Electronic Drive Unit
24 V~ Transformer
24 V~ Transformer
Connect pins 1, 3, and 4 only
for each additional Electronic
Drive Unit.
Pins 1, 3, and 4: (3) #18-24 AWG shielded
conductors + drain
Pins 5 and 6: (1) pair #18 AWG for power.
Lutron cable, model # SVQ-CBL-250 may be used.
All pins on SG-SVC are connected to
first Electronic Drive Unit.
SG-SVC
Sivoia QED Controller
One SG-SVC is needed per
group of Sivoia QED Window
Treatments (up to 96) moving
together.
To
GRAFIK Eye
3000/4000
Control Unit
5
R
Job Name:
Job Number:
Model Numbers:
Page
SPECIFICATION SUBMITTAL
sg-svc-6 10.20.07
Control Interfaces
SG-SVC
®
• Set DIP switches 1-3 to give the Control the unique
window treatment address from 1 to 8.
• DIP switch 10 turns the button backlighting On and Off.
DIP Switches 4-10 are set at the factory. Do not change
switches 4-9. Switch 10 controls the button backlight.
Refer to product installation guide for more details.
DIP Switch Settings
Sivoia Controller
Address
1
2
3
4
5
6
7
8
DIP Switch Settings
123
6
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Job Name:
Job Number:
Model Numbers:
Page
SPECIFICATION SUBMITTAL
sg-svc-7 10.20.07
Control Interfaces
SG-SVC
®
• Use low-voltage PELV (Class 2: USA) wiring to daisy-chain
Wallstations to Control Units and other components.
• Make connections inside the wallbox or in a switchbox or
junction box with a maximum wire length of 8 ft.
(2.5 m) from the link to the Wallstation.
When used with GRAFIK Eye 3000 Control Units
• Two #18 AWG (1.0 mm
2
) conductors for common
(terminal 1) and 12 V (terminal 2). Ensure that the
terminal 2 connection is wired correctly. Refer to GRAFIK
Eye 3000 Series Specification Submittal.
• One shielded, twisted pair #18 AWG (1.0 mm
2
) for data link
(terminals 3 and 4).
When used with GRAFIK Eye 4000 Control Units
• Two #12 AWG (2.5 mm
2
) conductors for common
(terminal 1) and 24 V (terminal 2). These won’t fit in
terminals. Connect as shown.
• One shielded, twisted pair #18 AWG (1.0 mm
2
) for data link
(terminals 3 and 4).
• Connect Drain/Shield as shown. Do not connect to Ground
(Earth) or Wallstation. Connect the bare drain wires and cut
off the outside shield.
Note: Use appropriate wire connecting devices as specified
by local codes.
4
3
2
1
Low Voltage PELV (Class 2: USA) Wiring
Data Link - (1) twisted,
shielded pair #18 AWG
(1.0 mm
2
)
3: MUX
4: MUX
PELV (Class 2: USA)
Control wiring
1: Common
2: 24 V
D: Drain/Shield
(2) #12 AWG
(2.5 mm
2
)
(2) #12 AWG
(2.5 mm
2
)
(1) #18 AWG
(1.0 mm
2
)
(1) #18 AWG
(1.0 mm
2
)
7
MUX
COM
MUX
24VAC2
24VAC1
R
Job Name:
Job Number:
Model Numbers:
Page
SPECIFICATION SUBMITTAL
sg-svc-8 10.20.07
Control Interfaces
SG-SVC
®
Sivoia QED Electronic Drive Unit Link
• Each SG-SVC may be wired in a daisy-chain, star, or
t-tap configuration to connect up to 96 Sivoia QED
Electronic Drive Units.
• Total length of wire on this link should not exceed 4000
ft. (1220 m). Power (24 V ) is supplied to the Sivoia
QED Controller from the Sivoia QED Electronic Drive
Unit’s transformer.
• Each SG-SVC may be wired to only one group of
Sivoia QED Electronic Drive Units.
• The Sivoia QED communication link (terminals 1, 2, 3,
and 4 on the Electronic Drive Unit) should not be
connected between groups of Electronic Drive Units
controlled by separate Sivoia QED Controllers.
• Use seven conductors (four shielded #18 AWG, two
power non-shielded #16 AWG, and one non-shielded
#18 AWG with ground) Class 2. Lutron cable, model #
SVQ-CBL-250, may be used.
4
3
2
1
GRAFIK Eye Link
PELV (Class 2: USA) wiring
connections to GRAFIK Eye Control
Units.
Low Voltage PELV (Class 2: USA) Wiring
Sivoia QED Electronic Drive Unit
Link PELV (Class 2:USA) wiring
connections to Sivoia QED
Electronic Drive Unit.
MUX
MUX
POWER
COM
8
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Completed 18 July 2020

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