Reason Codes
S
25 Too short
31 Did not like style
33 Did not like color
36 Too long
52 Wrong item shipped
If the total of your exchange or new order exceeds the value of your return, we will use the credit card on file or will contact
you if no card is available. Please enter your phone number below.
(____) ____ - ________
Step 1
Originally Purchased by: Address Change
Name: ________________________________________________________
Address: _______________________________________________________
______________________________________________________________
______________________________________________________________
Phone: (_____)_____________________ (_____)______________________
Send Refund or Exchange to: (If different from left)
Name: ________________________________________________________
Address: _______________________________________________________
______________________________________________________________
______________________________________________________________
Phone: (_____)_____________________ (_____)______________________
Email Address: __________________________________________________
Original Order # (If available): __________________________ Estimated Order Date: __________________________
Reason
Code
Item # Color Size Quantity Item Name Price Total Price
Email Address: __________________________________________________
Prepare and ship your return
Enclose this return form and use our return shipping label.
Item Description
Qty. Unit Price
Size
Color Choice
(Daytime)
(City) (State) (Zip) (City) (State) (Zip)
(Evening) (Daytime) (Evening)
Return and Exchange Form
Please type in the appropriate information below, then print this form.
(Or you may print the form and complete it by hand.)
Have Any Questions?
Please call us at 800-221-4221.
KK2345623 Navy 8 1 Example Item Only 59.00 59.00
TanLH12345 8 1Example Item Only 49.95
01 Quality unsatisfactory
02 Defective construction
21 Too small
22 Too large
UPS Convenience Label
$6.50 will be deducted from your refund. FREE for L.L.Bean
®
Mastercard
®
Members.
Return Address
L.L.Bean Returns
3 Campus Drive
Freeport, ME 04034
QE
We'll refund your original payment when possible (gift recipients will receive
a merchandise credit).
Enter a reason code for the item(s) you are returning. Items must be returned within 1 year of purchase date (see our Return Policy for details).
Step 3–Exchanges
Enter the item(s) you would like to order. To get your item(s) faster or if exchanging a gift, call 800-221-4221 to order. When we ship out your new item, we'll waive the
standard shipping fee. You will be charged $6.50 to ship your returned item if using the UPS convenience label. Skip this step if you've already reordered.
Step 2–Returns
Our Guarantee
We stand behind all our products and are confident that they will perform as designed. If you are not 100% satisfied with one of our products, you may
return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship.
For details, please refer to our Returns Policy.
