Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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Thi
s form must be FULLY completed and documents listed in the checklist at the end of this form provided with this
application together with the fee for the application to be considered. When complete please return the form to
Guildford Borough Council, Licensing Services, Millmead House, Millmead, Guildford, GU2 4BB or scanned and sent by
email with the supporting documentation to: regulatoryservices@guildford.gov.uk
Please complete all sections of the application form in BLOCK CAPITALS. Incomplete applications will be rejected. If
you have any questions relating to the application process or requirements, please refer to the Council’s Licensing
Policy (available at www.guildford.gov.uk/taxi) or contact the Licensing Office.
If you intend to operate as an individual, or if you intend to operate in partnership with anybody, this application must be
completed with your personal details. If the private hire operator’s business is to be carried on by a company, then the
Licence should be taken in the company’s name. Each person with an interest (who has money invested or a controlling
say in how it is run) will need to be listed in A1, and each individual listed will need to complete section D with the
required supporting documents.
You should ensure that you review the current Taxi and Private Hire Licensing Policy on our website before you submit
your application.
SECTION A
TO BE COMPLETED BY ALL APPLICANTS
A1
How many individuals are linked to the application?
Include the number of Partners, Directors and Secretary. *
List all individuals with an interest in the business
and their role in the business. Any person who has
money invested, or a say in how the business is
being run, even if they are not going to be named on
the licence, needs to be listed here.
E.g. Partners, Directors, Investors, Secretary, Controllers
Name Role
*Unless these persons are licensed with Guildford Borough Council as a Private Hire or Hackney Carriage driver, each person is
required to provide a Basic DBS and evidence of their right to work in the UK. Each person named is required to complete Section D.
STRICTLY PRIVATE AND CONFIDENTIAL
PRIVATE HIRE OPERATOR
PHO:
APPLICATION TYPE: NEW RENEWAL
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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A2
Licence Holder Details
E.g. Name of the company, individual,
Address of the licence holder
This is the registered address of the
company or address of the first applicant
Telephone
Email
A3
Private Hire Operator Details
Enter the details for the primary business. If your operator is known by another name or operates from more than one
base, only input the main operator information here and enter the other information in sections A4 and A5.
Trading Name of Operator
Website(s)
Each website must show the name of the
licence holder, the licence number given by
the Council and state that you are licensed by
Guildford Borough Council.
Primary operating base address
(incl. postcode)
If outside of Guildford Borough you must be
able to provide all records for inspection on
request at Millmead House, Millmead,
Guildford, GU2 4BB.
Do you have more than one address where you are making provision for the acceptance of
bookings? If Yes, complete A4 for each address
Do you have more than one trading name you intend to advertise under? If Yes, complete A5 for
each trading name
Primary Email Address(es)
Primary Office Telephone Number(s)
Is this address open to the public?
If yes, proof of public liability insurance is required to support the application for each address open to the public.
Is the primary address a “virtual office”?
If yes, you must be able to provide all records for inspection on request at Millmead House, Millmead, Guildford, GU2 4BB.
If any of the following applies to your application, then please fill out section A4 and/or A5:
You operate under more than one name e.g. Private Cars and Private Rides
If you have more than one operating base
Please note that this will not mean you are applying for more than one licence.
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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A4
Additional operating bases
You should repeat this section every operating base you have. If you add a base you should complete and submit this
section each time, within 7 days.
Operating base address
(incl. postcode)
If outside of Guildford Borough you must be
able to provide all records for inspection on
request at Millmead House, Millmead,
Guildford, GU2 4BB.
Email Address
Office Telephone Number
Is the address open to the public?
If yes, proof of public liability insurance is required to support the application for each address open to the public.
Is the address a “virtual office”?
If yes, you must be able to provide all records for inspection on request at Millmead House, Millmead, Guildford, GU2 4BB.
Repeat this section for each different operating base.
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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A5
Additional linked Trading Names
You should repeat this section for every unique trading name your operator is known by. If you add a new trading
name you should complete and submit this section each time, within 7 days.
If a trading name does not have its own unique contact details (website, telephone, email) then you should not detail it
in the application form, you should not use it to take bookings and you should not advertise under this name. If you
cease using a name you need to confirm this in writing to the Council within 7 days,
Each website you use must show the name of the licence holder, the licence number given by the Council and state
that you are licensed by Guildford Borough Council.
Trading Name of Operator
Website(s)
Operating base address(es)
(incl. postcode) linked to this trading
name (if all bases detailed in A3 and A4
are linked you can just write “ALL”)
If outside of Guildford Borough you must be
able to provide all records for inspection on
request at Millmead House, Millmead,
Guildford, GU2 4BB.
Email Address(es) linked to this trading
name
Telephone Number(s) Linked to this
trading name
Repeat this section for each different trading name.
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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SECTION B
THE PROCESSES OF THE OPERATOR
Will records be kept manually
(handwritten) or electronically?
If you are using an electronic
booking system, what system is
used?*
If you are using a computer
system, who will have
administrative access to the
system?
Each person with administrative
access will need to complete section D
*Please see Appendix 8, Section 8.2 of the Taxi and Private Hire Policy if have a base outside of the borough.
How many members of staff do you employ, or intend to employ?
NOTE: If zero you can skip the section on staff training.
Do you provide staff training?
If yes, please provide details of the types of training and how regular the training is.
How and where is this training recorded?
Do you have specific procedures to vet new staff?
If yes, please provide details of how you vet your staff.
E.g. DBS check, references, right to work
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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Please provide details of your complaints procedure, you may also attach a copy of the procedure.
Please provide details of your lost property procedure, you may also attach a copy of the procedure.
Explain and describe your procedure if you cannot fulfil a booking.
E.g. Sub-contract booking out
Do you accept sub-contracted bookings from other operators?
If yes, explain your procedure. You should include details of how the fare price is agreed and how you log the booking
to
show it has been sub-contracted, and the details of the operator who sub-contracted the booking to you.
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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Explain and describe your procedure to ensure your drivers and vehicles are complying with licence conditions and
relevant legislation.
How do you ensure that vehicles you operate are roadworthy at all times, including having a valid MOT and road tax?
How to you keep copies of the vehicle and driver licences for vehicles and drivers that you operate?
E.g. Electronic, paper files
Do the private hire vehicles you operate have meters fitted?
If yes, provide a copy of the fare chart used in these vehicles.
Do you pass any bookings to hackney carriage vehicles (pre-booked work)?
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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If yes, how do you ensure that they do not exceed to maximum chargeable fare for a journey in conjunction with
Sections 66 and 67 of the Local Government (Miscellaneous Provisions) Act 1976?
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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SECTION C
TO BE COMPLETED IF APPLICANT IS A COMPANY
Use additional sheets where necessary, ensuring that the name of those the information is relevant to in used as a reference.
Company Details
Name of Company
As listed on Companies House
Registration Number
As listed on Companies House
Registered Address
(incl. postcode)
As listed on Companies House
Email Address
Telephone Number
Name and Address of all Directors and the Secretary (each person needs to complete section D).
Name
Address
Has the company ever been, or is it currently, involved in any other businesses or trades?
If yes, list below
Business Type
Business Carried Out
Date(s)
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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Have the company ever made a previous application for a Private Hire Operators licence?
If yes, list applications below
Date of Application
Local Authority
Result of application e.g. granted
Has a licence held by the company ever been suspended or revoked?
If yes, list below
Dates Licence held (from and to)
Local Authority
Reason
Does the company have any convictions or civil judgements recorded against it (see convictions policy
for more information.)?
If yes, list below
Conviction Date
Details of Conviction
Issuing Authority
Sentence
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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SECTION D
TO BE COMPLETED INDIVIDUALLY BY ALL PERSONS ASSOCIATED WITH THIS APPLICATION
If there are any changes to persons named in section A1 or as a director or secretary in section C this section must be completed
again with the new details along with a Basic DBS and evidence of their right to work. If any of these persons hold a current private
hire or hackney carriage driver licence issued by Guildford Borough Council then no Basic DBS or evidence of right to work is
required.
Use additional sheets where necessary, ensuring that the name of those the information is relevant to in used as a reference.
Title
Surname
Forenames
Previous Names
Incl. Dates
Date of Birth
Place of Birth
National Insurance
Number
Nationality
Email Address
Home Phone Number
Mobile Number
Current Home Address
incl. postcode
Are you currently licensed as a private hire / hackney carriage driver?
If yes and you are licensed by Guildford Borough Council, what is your licence number?
If yes and you are licensed by other local authorities, fill in the table below.
Licensing Authority
Licence Number
Issue Date
Expiry Date
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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What is your role in the operator business concerned?
E.g. Director, Secretary, Partner, Investor, Controller
Have you lived and worked in the UK since the age of sixteen years, without interruption?
If no, please provide details.
Provide where you lived and worked and the dates. See paragraph 18.2 of the convictions policy for more information.
Are you involved in any other business or trades?
If yes, list below
Business Type
Business Carried Out
Date(s)
Have you ever been the director or secretary of any company?
If yes, list the details below
Company
Position in Company
Business Carried Out
Have you, or any company you were involved with listed above ever made a previous application
for a Private Hire Operators licence?
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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If yes, list the applications below
Dates of Application
Local Authority
Result
Have you ever had a private hire operator, driver or proprietor licence or hackney carriage driver or
proprietor licence held by you suspended or revoked?
If yes, list below
Dates Licence Held (from and to)
Local Authority
Reason
Do you have any criminal convictions?
If yes, list below
Conviction Date
Offence e.g. possession, ABH
Outcome e.g. fine
Have you been convicted of an offence in another country?
Have you ever been arrested but not charged?
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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If yes to either, please provide details.
Include dates and places
I HEREBY make an application to Guildford Borough Council for the grant of a Private Hire Operator licence subject to
the Statutes, Regulations, Policies, Byelaws and Conditions relating to the same for the time being in force.
I declare that I have checked the information on this application and to the best of my knowledge and belief, it is correct.
I understand that it is an offence for any person to knowingly or recklessly make a false statement or to omit material
information for which I could be prosecuted, and any licence issued suspended or revoked.
I declare that I have supplied all the appropriate supporting documentation listed in the checklist below, and I am aware
that if any of the information supplied on this application should change, I need to inform the Council in writing and pay
the fee for amending the licence, if applicable.
I understand that I must undertake to comply with the legislation, byelaws, policy, code of conduct, and conditions of
licence as are now, or may hereafter be in force, for regulating hackney carriage or private hire business and drivers
within the said Borough.
Print Name:
Signature:
Date:
REPEAT SECTION D FOR ALL PERSONS NAMED IN SECTION A1
The information you provide on this form will be used by Guildford Borough Council for licensing purposes. We may
share your information and make any other necessary enquiries regarding your application with other departments and
statutory organisations in relation to the application. Your personal information will be processed in line with Data
Protection legislation and we will not disclose information about you to anyone outside the Council unless the law
permits or requires us to.
The Council is under a duty to protect the public funds it administers and to assist other agencies in the prevention and
detection of crime. We may use the information provided on this form for this purpose, and share this information with
other bodies responsible for auditing or administering public funds.
Under Section 51(3) Local Government (Miscellaneous Provisions) Act 1976, the local authority is required to maintain
a register of private hire operator licences, including the following details which are available for inspection by members
of the public: The name of the person to whom it is granted; the date on which and the period for which it is granted; if
the licence has a serial number, that number. As Guildford Borough Council issues dual Hackney Carriage and Private
Hire Licences, the above applies to both.
We will retain your data for as long as it is required for our administrative use, after which it will be securely disposed of.
If you believe the data we process on you is incorrect you may request to see this information and, if necessary have it
corrected or deleted. If you wish to raise a complaint you can contact our Data Protection Officer at the address below.
If you believe we are not processing your data lawfully you can complain to the Information Commissioner’s Office
(https://ico.org.uk/). Further details are available on our website - https://www.guildford.gov.uk/dataprotection, or from
the Information Rights Officer, Guildford Borough Council, Millmead House, Millmead, Guildford, GU2 4BB (email:
foi@guildford.gov.uk
).
Guildford Borough CouncilApplication for a Hackney Carriage Driver’s Licence
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Correspondence Address
If different from licence holder details, please specify where written communications should be sent to
Name
Address of offices
(incl. postcode)
Email Address
CHECKLIST
Your application will not be accepted without all appropriate documentation:
List of vehicles and driver that will be operated (New, Renew)
Written Permission from relevant Planning Department (New)
This section for official use only
Proof of right to work for each person completing section D if not a licensed driver with Guildford Borough Council (New, Renew)
Photo identification of all applicants, this must be a DVLA licence or passport (New, Renew)
If an operating base is open to the public, valid certificate of public liability insurance for each premises (New, Renew)
Basic DBS certificate printed in the last 3 months for each person competing section D unless currently a private hire or hackney
carriage driver licensed by Guildford Borough Council (New/Renew)
Payment of the fee by debit or credit card (New, Renew)
CSC Officer:
Date:
Time Spent: