MEDICAL PRACTICE
ACCESS TO PHARMANET AGREEMENT
Ministry of Health
PHARMANET
Patient Consent to Access PharmaNet
Soltani Medical Clinic
The Province of British Columbia has established the provincial pharmacy network and database
known as “PharmaNet” pursuant to section 37 of the Pharmacists, Pharmacy Operations and
Drug Scheduling Act, R.S.B.C. 1996, c. 363, and which may be continued pursuant to section 13
of the Pharmacy Operations and Drugs Schedule Act, S.B.C., 2003, c. 77 should it be
proclaimed in force during the term of this Agreement.
I, , authorize _______ ________
Name of Patient (print) Name of Physician (print)
and persons directly supervised by him/her to access my personal health information contained
within PharmaNet for the purpose of providing therapeutic treatment or care to me, or for the
purpose of monitoring drug use by me.
I understand that withdrawal of this consent must be in writing and delivered to the above-named
physician.
Executed at , this day of , 20 .
SIGNED AND DELIVERED by )
)
)
)
Patient (print) )
)
in the presence of: )
)
)
)
Witness (signature) ) Patient (signature)
)
)
Witness (print) )
)
)
(Dated) )
Dr. Soltani and Staff
PLEASE NOTE: To submit form electronically:
Complete the fillable form using ADOBE ACROBAT. Do NOT fill in the form using your internet browser. You may
need to
DOWNLOAD or SAVE A COPY and THEN open the file from your computer's files before filling in the form
and submitting it.
Dr. Nazila Soltani
Soltani Medical Clinic
Unit 134 - 3030 Lincoln Avenue
Coquitlam,BC,V3B6B4
Telephone: 6045529140
Fax: 604-552-9141
Patient Requests Transfer
RE:Releaseofmedicalrecordsforpatient___________________________________,
DOB:____________________________,
CareCardNumber(PHN)________________________,
DearDoctor_________________________,
Address:
Iamwritingtorequestcopiesofmymedicalrecords.Pleaseincludeallchartsnotes,test
results,consultationnotes,andreferralsregardingmymedicalcare.
IunderstandImaybechargedareasonablefeeforcopyingtherecords.
PleasesendtherequestedrecordstotheaboveaddressassoonaspossibleinorderforDr.
Soltanitofacilitatecontinuityofmycare.
Thankyouforyourcooperation.Pleaseletmeknowifyouneedanyadditionalinformation.
Sincerely,
______________________________ _________________________
Signature Date
Soltani Medical Clinic
Unit 134 - 3030 Lincoln Avenue
Coquitlam, BC V3B 6B4
Our goal is to provide quality medical care for all of our patients. In order to do so, we have implemented
medical office policies. These policies enable us to better treat you and your family. Our office hours and days
may change without notice. If you do not agree to our office policies at any time, please feel free to find
another family physician that can provide you the service you need and we will be happy to transfer your
medical files. By signing this office policy, you acknowledge that you agree to the outlined policies.
APPOINTMENTS
Allocated time is booked according to the reason for the visit so please let the Medical Office Assistant know
the reason you need to see the doctor. Our office appointments are usually 10 minutes and are mostly phone/
virtual based. In-office appointments are booked at the discretion of the physician. The physician will try to
accommodate more than one issue per visit, but it is preferred to limit each visit to the main issue. This will
help us see our patients in a timely manner. We can also offer same day "urgent" appointments.
This is a multi-physician practice. While we will do our best to book you with your assigned family physician
there may be times when your physician will be unavailable. In this case, you may be offered an appointment
with another physician in the office.
AFTER HOURS MEDICAL EMERGENCIES
Our clinic offers after hour care in the case of a medical emergency only. Please phone our office and follow
the appropriate prompts to reach your physician. For all other medical issues, outside office hours, please go to
your nearest walk-in clinic, urgent care, or emergency facility. Our doctors would be happy to follow up with
you as outpatient on the next business day.
LATE CANCELLATIONS AND NO-SHOWS
Out of courtesy to our doctors and other patients, please call us 24 hours in advance if you are unable to make
your scheduled appointment. There will be a $30 charge for all appointments canceled with less than 24 hours
notice.
If you do not attend your scheduled appointment and you have not made us aware or canceled your
appointment there will be a $30 no-show fee billed to you. All methods of payments will be accepted. You will
be discharged from our medical practice after a third no-show appointment.
* Please note new patients who do not show up for their first appointment will not be able to re-book.
TEST RESULTS
The front desk DOES NOT give test result information over the phone nor do we inform you if test results have
arrived at the clinic. All of our patients are expected to return or re-book for a follow up visit with their family
doctor. At the time of tests, please ask the approximate wait time for results to come in.
BEHAVIOUR IN THE OFFICE
We feel our staff deserves the same courtesy and respect towards them as they are unto our patients.
Therefore, we will not tolerate any rude or aggressive behaviour towards our staff or the doctors.
REFERRALS
If a referral to a specialist is being made for you, the specialist office or our clinic will contact you with your
appointment time. We understand how important your referral is, however it may take three to twelve months
to get an appointment in some cases, so please have patience as you will be contacted. You may also ask our
Medical Office Assistant for the estimated waiting time. Please contact our office if you did not hear about your
referral after 1 month.
PRESCRIPTION REFILLS
Prescription refills can be done over the phone with booked phone appointments with your family doctor. We
expect patients to book an appointment 14 days before your prescription runs out, unless there are
extenuating circumstances. This is under the discretion of the doctor.
NARCOTICS
Our office has a very restrictive policy toward narcotic or sedative prescriptions. If you are a new patient
already on narcotics or sleeping pills, please be aware that it will be at the discretion of the doctor to decide if
he/she will continue the same medical treatment or choose to stop those medications. She may need to review
your past medical chart including your previous medication history before prescribing the same medications.
UNINSURED SERVICES
If you need medical forms to be filled out by the doctor, please be aware that MSP does not pay for these to be
completed. Also, our office charges a fee for a "doctor's sick note". Please inform the receptionist of any
medical forms needing to be filled out and full payment must be made by the patient prior to seeing your
doctor. All forms will be charged based on the BC medical association uninsured services fees, please visit their
website for more information.
TRAVEL RELATED ADVICE
We are not a travel clinic. Our doctors strongly recommend that you to go to your preferred travel clinic in a
timely manner for travel related advice and immunizations. Please be aware that travel related visits and
immunizations are not covered by MSP.
CONFIDENTIALITY /PRIVACY
We understand the importance of your confidentiality and comply with all applicable laws to maintain this
privacy. All information between you and the doctor is confidential. If you wish to release this information to
other physicians, please provide us with their release of record form in order to do so.
TERMINATION OF DOCTOR-PATIENT RELATIONSHIP
There must be a mutually respected doctor-patient relationship in order to provide quality health care for our
patients. If for any reason, this relationship is in question, the patient may be dismissed from the clinic. If th is
occurs, the doctor will provide emergency medical care only for one month, or when the patient finds a new
family doctor, whichever comes first
By signing below, I understand and agree to abide by all of these office policies.
_____________________________
Patient Name
__________________
Date
________________________________
Signature
New Patient Registration Form - Dr. Soltani
Soltani Medical Clinic
Unit 134 - 3030 Lincoln Avenue, Coquitlam, BC V3B 6B4
Telephone: 604 552 9140 Fax: 604 552 9141
Email: drsoltanioffice@gmail.com
Website: www.soltanimedicalclinic.com
First Name: __________________________ Last Name: __________________________________
Title (Select one or complete “other”): Miss Ms Mrs Mr Other: _________________
Preferred Name (if applicable): ____________________________
Care Card Number (PHN): __________________________ Birthday (DD/MMM/YYYY) _day__/_month_/__year__
Gender: Male Female Trans Other ___________________
Please list any medication allergies and describe the reaction:_______________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
Occupation: _______________________________________
Address: __________________________ City: __________________ Postal Code: ______________
Home Phone: _________________________ Cell Phone: ___________________________
Email: ____________________________________________
Would you like to receive text message appointment reminders? YES NO
Have you ever had a family physician? YES NO
If YES, please provide his/her name and when you last saw this doctor:
__________________________________________________________________________________________
How did you hear about our clinic? ___________________________________________
MEDICAL HISTORY
Please select any relevant past medical history from the following:
Asthma Arthritis Cancer
Diabetes
Kidney Disease
Heart Attack High Blood Pressure Stroke Liver Disease Thyroid Disease
Anxiety Depression Other
New Patient Registration Form – Continued
Do you have any pending WCB claims? _________________________________________________________
Do you have any pending ICBC claims? _________________________________________________________
To facilitate speed and continuity of care, please include your preferred pharmacy and laboratory locations
please specify below:
Pharmacy
Name: __________________________________
Address: __________________________________
__________________________________
Phone: ___________________________________
Fax: ______________________________________
Lab
LifeLabs – Gordon (Coquitlam)
LifeLabs – Austin (Coquitlam)
LifeLabs – North Road (Coquitlam)
LifeLabs – Lansdowne (Coquitlam)
LifeLabs – Wilson (Port Coquitlam)
LifeLabs – Salisbury (Port Coquitlam)
LifeLabs – St. Johns (Port Moody)
Other: _________________________________
FOR FEMALE PATIENTS ONLY:
Date of Last Menstrual Period: ___________________ Date of Last Pap Test: _____________________
History of Abnormal Pap? YES NO
If YES, please list the dates of you abnormal pap tests: __________________________________________
Number of Pregnancies: _____________ Living Children: _____________
Date of Last Mammogram: _______________ Date of Last Bone Mineral Density: ________________
Method of Contraception: ______________________
Please list your medications below or attach a copy of them to this form or indicate none:
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
Please note: New Patients who no-show to their first appointment will not be able to re-book.
Patient Signature: ____________________________________
Date: _____________________________
New Patient Registration Form – Continued
ELECTRONIC CONSENT FORM
PHYSICIAN INFORMATION:
Dr. N. Soltani and Staff at Soltani Medical Clinic located at Unit 134 - 3030 Lincoln Avenue, Coquitlam BC
The Physician has offered to communicate using the following means of electronic communication (“the
Services”): Email, Text Messaging, Videoconferencing (including Skype®, FaceTime®), and Website/Portal
PATIENT ACKNOWLEDGEMENT AND AGREEMENT:
I acknowledge that I have read and fully understand the risks, limitations, conditions of use, and
instructions for use of the selected electronic communication Services more fully described on this
document. I understand and accept the risks outlined on this document, associated with the use of the
Services in communications with the Physician and the Physician’s staff. I consent to the conditions and will
follow the instructions outlined on this document, as well as any other conditions that the Physician may
impose on communications with patients using the Services.
I acknowledge and understand that despite recommendations that encryption software be used as a
security mechanism for electronic communications, it is possible that communications with the Physician or
the Physician’s staff using the Services may not be encrypted. Despite this, I agree to communicate with the
Physician or the Physician’s staff using these Services with a full understanding of the risk.
I acknowledge that either I or the Physician may, at any time, withdraw the option of communicating
electronically through the Services upon providing written notice. Any questions I had have been answered.
Risks of using electronic communication:
The Physician will use reasonable means to protect the
security and confidentiality of information sent and
received using the Services (“Services” is defined above).
However, because of the risks outlined below, the
Physician cannot guarantee the security and
confidentiality of electronic communications:
• Use of electronic communications to discuss sensitive
information can increase the risk of such information
being disclosed to third parties.
• Despite reasonable efforts to protect the privacy and
security of electronic communication, it is not possible to
completely secure the information.
• Employers and online services may have a legal right to
inspect and keep electronic communications that pass
through their system.
• Electronic communications can introduce malware into a
computer system, and potentially damage or disrupt the
computer, networks, and security settings.
• Electronic communications can be forwarded,
intercepted, circulated, stored, or even changed without
the knowledge or permission of the Physician or the
patient.
• Even after the sender and recipient have deleted copies
of electronic communications, back-up copies may exist
on a computer system.
• Electronic communications may be disclosed in
accordance with a duty to report or a court order.
• Videoconferencing using services such as Skype or
FaceTime may be more open to interception than other
forms of videoconferencing.
If the email or text is used as an e-communication tool,
the following are additional risks:
• Email, text messages, and instant messages can more
easily be misdirected, resulting in increased risk of being
received by unintended and unknown recipients.
• Email, text messages, and instant messages can be
easier to falsify than handwritten or signed hard copies. It
is not feasible to verify the true identity of the sender, or
to ensure that only the recipient can read the message
once it has been sent.
Conditions of using the Services
• While the Physician will attempt to review and respond
in a timely fashion to your electronic communication, the
Physician cannot guarantee that all electronic
communications will be reviewed and responded to within
New Patient Registration Form – Continued
any specific period of time. The Services will not be used
for medical emergencies or other time-sensitive matters.
If your electronic communication requires or invites a
response from the Physician and you have not received a
response within a reasonable time period, it is your
responsibility to follow up to determine whether the
intended recipient received the electronic communication
and when the recipient will respond.
• Electronic communication is not an appropriate
substitute for in-person or over-the-telephone
communication or clinical examinations, where
appropriate, or for attending the Emergency Department
when needed. You are responsible for following up on the
Physician’s electronic communication and for scheduling
appointments where warranted.
• Electronic communications concerning diagnosis or
treatment may be printed or transcribed in full and made
part of your medical record. Other individuals authorized
to access the medical record, such as staff and billing
personnel, may have access to those communications.
• The Physician may forward electronic communications
to staff and those involved in the delivery and
administration of your care. The Physician might use one
or more of the Services to communicate with those
involved in your care. The Physician will not forward
electronic communications to third parties, including
family members, without your prior written consent,
except as authorized or required by law.
• You agree to inform the Physician of any types of
information you do not want sent via the Services, in
addition to those set out above. You can add to or modify
the above list at any time by notifying the Physician in
writing.
• Some Services might not be used for therapeutic
purposes or to communicate clinical information. Where
applicable, the use of these Services will be limited to
education, information, and administrative purposes.
• The Physician is not responsible for information loss due
to technical failures associated with your software or
internet service provider.
Instructions for communication using the Services
To communicate using the Services, you must:
• Reasonably limit or avoid using an employer’s or other
third party’s computer.
• Inform the Physician of any changes in the patient’s
email address, mobile phone number, or other account
information necessary to communicate via the Services.
If the Services include email, instant messaging and/or
text messaging, the following applies:
• Include in the message’s subject line an appropriate
description of the nature of the communication (e.g.
“prescription renewal”), and your full name in the body of
the message.
• Review all electronic communications to ensure they are
clear and that all relevant information is provided before
sending to the physician.
• Ensure the Physician is aware when you receive an
electronic communication from the Physician, such as by a
reply message or allowing “read receipts” to be sent.
• Take precautions to preserve the confidentiality of
electronic communications, such as using screen savers
and safeguarding computer passwords.
• Withdraw consent only by email or written
communication to the Physician.
• If you require immediate assistance, or if your condition
appears serious or rapidly worsens, you should not rely on
the Services. Rather, you should call the Physician’s office
or take other measures as appropriate, such as going to
the nearest Emergency Department or urgent care clinic.
I have reviewed and understand all of the risks, conditions, and instructions described in this
document.
Patient Name: ________________________________________________________
Signature: ____________________________________
Date: ____________________________
Upon Completion of this document, you can either save the document and email it to us, or save the
document and select "submit form" button.
Please SAVE THE FILE before submitting the form.
Submit Form
Save File