Patient Name: D.O.B.: Date:
OFFICE POLICIES
We are dedicated to providing you with the best possible care and service, and we regard your understanding of our oce and
nancial policies as an essential element of your care and treatment. Please read the following carefully. If you have questions about
your account, charges, insurance, or payments, please speak with one of our representatives.
Oce hours are 9 :00am to 5:00pm Monday through Friday. All routine telephone calls to the oce should be made during these hours.
INSURANCE PLANS
If you are insured, we will bill those insurance plans with which we have an agreement. However, it is ultimately your responsibility to
become familiar with the details of your insurance plan coverage. To nd out what your insurance plan covers and what your nancial
obligation may be, we strongly recommended that you call the customer service or member services department of your insurance
company (the phone numbers are on your insurance card) prior to your rst visit. Your deductible that is due at the time of the visit.
In the event that your health plan determines a service to be “non-covered,” we will bill you, and payment is due upon receipt of that
statement. Any amount not paid by your insurance company within 30 days will be billed to you. If your insurance coverage is with a
plan that we do not have an agreement, payment is expected, in full, at the time of service. As a courtesy, we will submit a claim to your
insurance company on your behalf.
You are responsible to notify us of your insurance, any changes to your insurance, and to provide the necessary information about
your insurance plan (or plans if you have more than one coverage); therefore, please have your current insurance card(s) with you at all
times, as well as your prescription card (if dierent).
MEDICARE
Khavkin Clinic is a participating Medicare provider. Not all Medicare patients have traditional Medicare. If you have signed up for a
Medicare Advantage Plan, it Is your responsibility to verify if our doctors are participating providers with your specic plan. Most
Medicare Advantage Plans require prior authorization or referrals from your primary care provider or IPA. If you have a Medicare
Advantage Plan, you are responsible for obtaining prior authorization and/or referral for your initial visit. We will request authorization
for follow up visits and surgeries. If you have traditional Medicare we will collect the estimated coinsurance at the time of service. If you
have a Medicare Advantage Plan, we will collect your specialist co-pay at the time of service. Any amount not paid by your insurance
company within 30 days will be billed to you. If your insurance coverage is with a plan that we do not have an agreement or if you do
not have the required prior authorization, payment is expected, in full, at the time of service. As a courtesy, we will submit a claim to
your insurance company on your behalf.
MEDICAID
Khavkin Clinic is a participating Medicaid provider for Nevada Medicaid and Arizona Medicaid. Not all patients have traditional
Medicaid. If you have signed up for a Medicaid HMO, it is your responsibility to verify if our doctors are participating providers with
your specic plan. Most Medicaid HMO Plans require prior authorization or referrals from your primary care provider or IPA. If you have
a Medicaid HMO, you are responsible for obtaining prior authorization and/or referral for your initial visit. We will request authorization
for follow up visits and surgeries. If your insurance coverage is with a plan that we do not have an agreement with or if you do not have
the required prior authorization, payment is expected, in full, at the time of service.
SELF-PAY ACCOUNTS
If you do not have a valid insurance plan to cover the cost of our services, you will be required to make full payment at the time of service.
I HAVE READ AND AGREED TO THE ABOVE MENTIONED TERMS:
Patient Signature: Date:
Yevgeniy Khavkin, MD
Board Certif ied Neurosurgeon
Fellowship Trained Spine Surgeon
Ippei Takagi, MD
Board Eligible Neurosurgeon
Fellowship Trained Spine Surgeon
Sherif Al-Hawarey, MD
Board Certified Pain Management Physician
Arlyn Valencia, MD
Physician Assistant
Gavin Pope, PA-C
Physician Assistant
Hayley Washinsky, PA-C
Physician Assistant
Kimbrelle Pascua, APN
Nurse Practitioner
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