CONTACT PERSON
(IF COMPANY ACCOUNT)
:
ACCEPTANCE OF USER AGREEMENT
•
Upon first use of the t-tag©, the applicant agrees to the terms and conditions set forth in the Terms and
Conditions of Issue and Use.
•
A copy of the Terms and Conditions of Issue and Use will be provided to the customer upon delivery of the
tag and is available at any of our Sales offices.
•
Upon first use of the t-tag©, the applicant acknowledges that he/she has received and will comply with all
terms and conditions stated within.
•
ln addition the applicant acknowledges that he/she has been informed that any false information given to
qualify will result in immediate termination of this Agreement and Court action as being in breach of the Toll
Road Act.
•
All Highway 2000 East-West e-products are covered under the Terms and Conditions of Issue and Use.
TERMS AND CONDITIONS OF ISSUE AND USE
1.
EXPLANATORY NOTE
The t-tag© is a product based on electronic vehicle tag ("t-
tag") linked to a user account and issued to users of
Highway 2000 East-West for payment of the toll.
It is issued upon the terms and conditions set out in this
document.
The t-tag© allows User to pay the toll payable in respect of a
given Class of vehicles, as defined in the Highway
2000
East-West Agreement (Part of Phase One) Toll Road
Order
2003 in the automatic lanes equipped with an electronic
toll collection device, which lanes shall be indicated by the
symbol t.
2.
ISSUER
The t-tag© is issued by Jamaican Infrastructure Operator
Limited ("JIO'') on behalf of Transjamaican Highway
Limited. Additionally, third parties contracted for this
purpose by JIO ("authorized dealers") may also either sell
the t-
tag© or re-load the user's account.
3.
USER
"User" is defined as any person to whom the t-tag© has
been issued. The "user account" is the account
maintained between JIO and User in respect of the toll
charges payable for usage of Highway 2000 East-West by
vehicles using User's t-tag© product.
4.
APPLICATION FOR t-tag© PRODUCT
Applicants for the t-tag© product will complete, date and
sign the application form issued by JIO and pay the
prescribed fee for the opening of the account. Applicants
must
present a satisfactory form of identification and
valid
vehicle registration document before account will be opened.
Signing the application form shall constitute
the applicant's
acceptance of these terms and
conditions. Any number oft-
tag© cards shall be issued to
the User in respect of each user
account opened, and each card deposit paid.
5.
VALIDITY OF t-tag© PRODUCT
The t-tag© product shall be valid from the time at
which it is issued to User until:
(a)
The user account is terminated by either User or JIO,
in
accordance with the terms of this document, or;
(b)
Upon its return to JIO by User in accordance with a
request from JIO for the return of the t-tag© product in
accordance with the terms of this document, or;
(c)
the t-tag© product is deactivated by JIO at User's
request in accordance with the procedure set out in
condition 6, as a consequence of loss or theft of the t- tag©.
6.
LOSS OR THEFT OF t-tag© PRODUCT
User shall report any loss or theft of the t-tag© product
immediately upon becoming aware of such loss or theft.
Such
loss or theft shall be reported by telephone to JIO. In notifying
of such Loss or theft, User's t-tag© or card number must be
provided, failing which the report will not be effective to
deactivate the t-tag© product and User's liability will
continue until such time as an
effective report is made.
Where a report has been made
which is in compliance with
this procedure, the t-tag© product will immediately be
deactivated. User shall provide written confirmation to JIO
of the loss or theft report. JIO shall not be obliged to act
upon the instructions which are not provided by an
authorized representative of User. At User's request, a
newt-tag© product will be issued and the cost of the newt-
tag© will be charged to User.
The User shall be responsible for all charges debited
to his account arising from the use of the t-tag©
product except where the t-tag© has been lost or
stolen and a report made in the manner specified in
this condition 6.
7.
t-tag© PRODUCT REMAINS PROPERTY OF JIO
The t-tag© product shall remain the property of JIO, and
JIO
reserves the right to revoke and/or replace it where there
has been fraudulent or improper use of the t-tag© product, or
where it has been damaged or defaced, or if the t-tag© is
malfunctioning or defective. JIO reserves the right to
request the return of the t-tag© product, and User shall be
obliged to return the t-tag© product to JIO within 30 days of
receiving such request.
8.
USER'S OBLIGATIONS
8.1
User shall not re-sell or rent the t-tag© to any
other person.
8.2
User shall be responsible for maintaining the t-
tag© product in safe custody and in good
physical condition.
8.3
User shall properly affix the t-tag© to the
windshield of the vehicle to which it relates, and
never attempt to remove it as it may be
irredeemably damaged in the process.
8.4
User shall ensure that vehicle is operated at toll
plazas on Highway 2000 East-West in
accordance with all guidelines issued by JIO
from time to time.
8.5
User shall not operate, with a t-tag© product, any
vehicle which does not fall into the Toll Class
specified for this given t-tag©. Should the user
be found to be using the t-tag© contrary to this
dictate, JIO shall reserve the right to
immediately deactivate the account and
upgrade it to the correct vehicle class type.
Additionally, JIO shall recover for each past
passage the toll tariff differential between the
class of the vehicle originally indicated to carry
the t-tag© and the actual class observed
8.6
User shall not affix more than one t-tag© to a
vehicle.
8.7
In the event the t-tag© fails to work correctly in
the toll plaza, or if the automatic toll lane is
not in
operation, User or any person operating
the
vehicle on his behalf shall be required to
move
the vehicle to a manual lane and use the
accompanying swipe card provided with the t-
tag© at initial issue or another means of
payment or sign a Passage Certificate or IOU
with
specific mention of either his t-tag© number or
card number for further off lane processing.
8.8
In the event the user sells his/her vehicle, the t-
tag© shall not be removed from this vehicle. A
new t-tag© can be purchased for the new
vehicle at a cost prescribed by JIO. Whilst the
old
card will be available for re-use, the 'old' t- tag©
will be deactivated. Funds in excess of
JMD
100.00 remaining on the old account may
be
applied to the new account after being rounded
downward to the nearest JMD
100.00 and thereafter closed.
9.
TERMINATION OF CONTRACT
Either User or JIO may terminate this contract in
accordance with the provisions of this condition 9. If User
wishes to terminate the contract, User shall so advise JIO
or a
sales outlet of any authorized dealer in writing of his
intention, and termination shall be effective upon the
return of the t-tag© product to JIO or any sales outlets of
authorized dealers. If JIO wishes to terminate the
contract, it shall advise User in writing accordingly,
specifying the effective date of the termination, but
giving not less than 30 days’ notice of such termination,
unless such termination by JIO is as a result of either (i)
fraudulent use of the t-tag© product, or (ii) failure by
User to pay any sums due in respect of his account, in
either of which case the termination shall be immediate and
notice shall not be required to be given to User.
JIO is not obliged to supply a reason for termination of this
contract, but it is hereby acknowledged and understood
by
User that (i) failure on the part of User to comply with his
obligations hereunder or (ii) the cancellation of the prepaid
electronic toll collection contract between customer and
provider will result in JIO terminating this contract.
10.
MODIFICATION OF CONTRACT
JIO reserves the right to modify these terms and
conditions issued. If User does not accept these
modifications, User may terminate the contract. If User does
not terminate the contract, User shall be deemed to have
accepted the modifications and shall be bound thereby.
11.
MISCELLANEOUS
11.1
Queries and complaints from User in connection
with the use of the t-tag© product
should be made
to JIO within 90 days of the date
of issue of the t-tag©
product. All sums due to JIO shall continue to be
payable User
notwithstanding any such ·query or
complaint.
JIO will effect all required corrections to
User's account at the conclusion of any
investigation conducted by it arising from any
such query or complaint and will provide to User
proof of the transactions on this user t-tag©
product that have been electronically recorded.
11.2
Each electronic recording of the use of the t- tag©
constitutes proof that User, or someone
using
User's t-tag© product bas passed through
the toll
plaza.
11.3
In the event that the t-tag© product proves to be
defective in operation, User may return it to
JIO
and JIO shall, if so requested, replace the t-
tag©
product at User's cost, except where the defect is
as a result of a manufacturing defect and the
defect is reported to JIO in accordance with sub-
clause (a).
12.
USAGE GUIDELINES
12.1
When passing through a toll lane, User, or any
person using User's t-tag© product shall
maintain unless otherwise indicated a minimum
distance of five (5) metres from the vehicle in front
on entering and exiting the toll lane.
12.2
Vehicles are to be operated with extreme
caution in the toll plaza having regard to the
presence of pedestrians and barriers.
13.
PRIVACY POLICY
Personal Information is being defined as the details of a
User that can be used to identify the User. By completing
this form, the User consents that the Personal Information
provided may be used by JIO and its subcontractors for
the strict purposes of opening and maintaining the User’s
account, and to help JIO provide and improve its products
and services to the User. JIO will not use nor share the
User’s Personal Information with any third party for any
purpose beyond the aforementioned without first
obtaining the permission of the User.
14.
GOVERNING LAW
This contract is governed by the laws of Jamaica.
