City
State and Zip Code
Financial Assistance Application
Patient/Guarantor Information
Patient’s Name:
Patient’s Marital Status:
Patient’s MRN/Guar ID:
Single or Married
Guarantor Name: _________________________________________________________________________
Guarantor Address: _________________________________________________________________________
Street
Note: If you are married, then your spouse’s financial information and signature is required in order to process your
application.
Spouse’s Address:
Street
City
State and Zip Code
Spouse’s Date of Birth:
Household Information
Number of Dependents:
Total Monthly Household Income:
(including Alimony, social security income)
Household’s value of assets beyond primary residence:
(Savings, Checking, Mutual Funds, Stocks, Rental, etc.)
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Spouse Information
Spouse’s Name:
Required Documentation
Attach copies for yourself and spouse as listed below:
Most recent tax return, including W-2 forms and supporting schedules.
Last 2 pay stubs
Written verification of any other income received (e.g. child support, social security, alimony).
OR
A letter from an employer verifying income (include employer's phone number and address).
A letter or comment below from you stating your source for paying living expenses, if you have no income.
If you indicated that you are unemployed due to COVID-19, please also include:
Lay off/termination letter and/or an unemployment benefits approval letter.
Additional Comments (Please print)
Acknowledgement
I hereby acknowledge that the above information is true and accurate to the best of my knowledge.
I further grant the Health System authorization to verify any or all information given and also authorize a consumer credit report, if
necessary.
Patient/Guarantor’s Signature: _______________________ Date __/__/____
Spouse’s Signature: ________________________________ Date __/__/____
Mailing Instructions/Contact Information
Mail Documentation to:
PRMO Self Pay
5213 South Alston Ave
Durham, N.C. 27713
Contact Information:
919-620-4555 or 800-782-6945
Note: Please allow 4-6 weeks for processing
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Instructions for Completing the Duke University Health System Financial Hardship Form
Section 1. Patient/Guarantor Information
Patient’s Name: Clearly print on the blank line the first name, middle initial, and last name of the patient
or guarantor. Patient’s !ddress: Clearly print on the blank line the address where you live including the
city, state, and zip.
Patient’s Date of Birth: Clearly print on the blank line your date of birth.
Patient’s Marital Status: Clearly print single or married.
Patient’s MRN/Guar ID: Clearly print the medical record number Duke Health has issued the patient or
the Guarantor’s ID # if the application is for a dependent’s balances;
Guarantor’s !ddress: Clearly print on the blank line the address where you live including the city, state
and zip.
Section 2: Spouse Information (may be skipped if you are single)
Spouse’s Name: Clearly print on the blank line the first name, middle initial, and last name of the patient
or guarantor’s spouse;
Spouse’s !ddress: Either clearly print on the blank line the address where your spouse resides or
indicate “Same” if you and your spouse reside at the same address;
Spouse’s Date of Birth: Clearly print on the blank line your spouse’s date of birth;
Section 3. Household Information
Number of Dependents: Clearly print the number of dependents in your household you can claim on
your taxes (children or adults who you financially provide more than 50% of their living expenses).
Total Monthly Household Income: Clearly print the amount of income from all sources your household
(yourself, your spouse, and dependents) receives monthly (including but not limited to wages, profits
from business, rental income from rental properties, social security income (SSI/SSDI), income from
investments, estates, trusts, alimony, child support, aid to dependent children, etc.)
Total Household Assets: Clearly print the value of all assets excluding the primary residence (including
but not limited to: Savings, Checking, Mutual Funds, Stocks, Bonds, Rental property value, etc.)
Required Documentation
The documents listed in this section are needed to help us determine if you qualify for charity care
under our financial assistance policy. If you do not have, or cannot produce the items listed, please
include an explanation as to why.
Comments
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Use this section to share any additional information you would like us to consider in the evaluation of
your charity care application.
Acknowledgement
Patient/Guarantor’s Signature: Sign and date the application.
Spouse’s Signature: Have your spouse (if married) sign and date the application.
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