PSAP/RECC ANNUAL CERTIFICATION OF COMPLIANCE FORM
FOR FISCAL YEAR 2019
4. Primary PSAPs, Regional PSAPs, RECCs only:
The Certifying Entity provides EMD as required by the provisions of 560 CMR 5.00 as follows:
(check one)
through certified emergency medical dispatchers (provided by the PSAP)
Or
through the following certified EMD resource (provided by Fire Department, Private Ambulance
Company or other Certified Entity): .
Insert Name of Certified EMD Resource*(if applicable)
5. If the Certifying Entity provides EMD through certified emergency medical dispatchers (provided by the
PSAP), list for each enhanced 911 telecommunicator the expiration date for EMD certification and CPR
certification.
(See page 5 for spreadsheet)
6. If the Certifying Entity provides EMD through certified emergency medical dispatchers (provided by the
PSAP), please identify the EMD protocol being used. (check one)
APCO
PowerPhone
Priority Dispatch
7. Please provide the name and contact information for the Medical Director that approves your EMD
protocols?_________________________________________________________________________
8. If the Certifying Entity provides EMD through certified emergency medical dispatchers (provided by the
PSAP), who performs quality assurance for the Certifying Entity (i.e., who is your Quality Assurance
Administrator)?
9. If the Certifying Entity provides EMD through certified emergency medical dispatchers (provided by the
PSAP), how many medical calls have you received as of the date of this Annual Certification of
Compliance filing with the State 911 Department?
10. If the Certifying Entity provides EMD through certified emergency medical dispatchers (provided by the
PSAP), what percentage of medicals calls were reviewed for quality assurance?
11. If the Certifying Entity provides EMD through certified emergency medical dispatchers (provided by the
PSAP), describe briefly the method of documentation being used for quality assurance. (Attach separate page
if more space is necessary)
12. The Certifying Entity has notified the local emergency medical services provider of the EMDPRS that is
used for the Certifying Entity and the local emergency medical services provider has acknowledged
receipt of such notification.