COMMONWEALTH OF MASSACHUSETTS
EXECUTIVE OFFICE OF PUBLIC SAFETY AND SECURITY
STATE 911 DEPARTMENT
151 Campanelli Drive, Suite A
Middleborough, MA 02346
Phone (508) 828-2911
www.mass.gov/e911
CERTIFIED EMD RESOURCE ANNUAL CERTIFICATION OF COMPLIANCE FORM
FOR FISCAL YEAR 2019
THIS FORM IS DUE ON OR BEFORE JULY 31, 2019
If the Certified EMD Resource serves as the Certified EMD Resource for more than one PSAP/RECC,
the Certified EMD Resource shall complete a separate form for each PSAP/RECC.
N
ame of Certified EMD Resource
Address
City/Town/Zip
Telephone Number
Fax Number
Website
N
ame /Title of Authorized Signatory
Address (if different from above)
Telephone Number
Fax Number
Email Address
*FORM MUST BE TYPED*
I, , hereby certify on behalf of
(“Certified EMD Resource”) as follows:
1. I am authorized by the Certified EMD Resource to complete this Certification of Compliance.
2. The Certified EMD Resource was at all times and remains now in compliance with the requirements of 560 CMR 5.00
applicable to t
he Certified EMD Resource.
3. Each person who acts as an emergency medical dispatcher for the Certified EMD Resource has maintained
certification in em
ergency medical dispatch through an emergency medical dispatch certification organization
approved by t
he State 911 Department.
4. Each person who acts as an emergency medical dispatcher for the Certified EMD Resource has completed 16
hours of c
ontinuing education annually.
5. New employees have completed all minimum requirements including an approved 40 hour basic telecommunicator
course.
6. Attached to this Certification of Compliance is documentation that each person that acts as an emergency medical dispatcher
for t
he Certified EMD Resource has maintained certification in emergency medical dispatch through an emergency medical
dispatch certification o
rganization approved by the State 911 Department and has maintained CPR certification. (See page 3
for s
preadsheet)
CERTIFIED EMD RESOURCE ANNUAL CERTIFICATION OF COMPLIANCE FORM
FOR FISCAL YEAR 2019
Page 2
7. What is the name of the PSAP/RECC for which you serve as the Certified EMD Resource?
8. Please identify the EMD protocol being used to provide EMD through certified emergency medical
dispatchers.(check one)
APCO
PowerPhone
Priority Dispatch
9. Please provide the name and contact information for the Medical Director of your EMD
protocols?__________________________________________________________________________
10. Who performs quality assurance (i.e., who is your Quality Assurance Administrator)?
11. How many medical calls for the named PSAP/RECC have you received as of the date of this Annual
Certification of Compliance filing with the State 911 Department?
12. What percentage of medicals calls were reviewed for quality assurance?
13. Describe briefly the method of documentation being used for quality assurance. (Attach separate page if more
space is necessary
)
I understand that records disclosed to the State 911 Department may be or may become a public record and may
not be protected from disclosure by law.
I hereby declare, under the pains and penalties of perjury, that the above statements are true and correct to the
best of my knowledge and belief.
Printed Name and Title
Signature Date
Mail Completed Application to:
STATE 911 DEPARTMENT
151 Campanelli Drive, Suite A
Middleborough, MA 02346
ATTN: MONNA WALLACE
For assistance, please contact Monna Wallace at 508-821-7220 or by email at monna.wallace@state.ma.us
Page 3
CERTIFIED EMD RESOURCE ANNUAL CERTIFICATION OF COMPLIANCE FORM
FOR FISCAL YEAR 2019
CPR Certification Expiration Date and EMD Certification Expiration Date for Emergency Medical Dispatchers
To see a completed sample of this page please visit www.mass.gov/e911
Please list Emergency Medical Dispatchers alphabetically by last name, first name
Last Name, First Name of Emergency
Medical Dispatcher
CPR Certification
Expiration Date
(month/day/year)
EMD Certification
Expiration Date
(month/day/year)