EMERGENCY RESPONSE PLAN
(For very small water systems)
NAME OF WATER SYSTEM:
Physical Address:
Mailing Address:
Prepared on:
EMERGENCY NUMBERS *(must include after-hours numbers incase of emergency)
Name
Phone Number Cell/Radio Phone Email Fax
1
st
Operator:
2
nd
Operator:
All Owners:
Electrician:
Plumber:
Bulk Water Hauler/Alternate Water Source:
Equipment Supplier (i.e. UV bulbs, pump):
Environmental Health Officer:
Public Health Engineer:
Medical Health Officer (MHO):
Other: After Hour Vancouver Island Health
Authority MHO Emergency Contact
1-800-204-6166
Ministry of Environment (MOE):
1-800-663-3456
Provincial Emergency Preparedness. (PEP):
1-800-663-3456
Drinking Water Officer (DWO): Medical Health Officer
Drinking Water Officer delegate: Environmental Health Officer
In the case of emergency contacts, provide as many avenues of communication
possible. The Emergency Contacts are to be reviewed on an annual basis to ensure
the contact information is up to date. (Forward changes to your local Environmental
Health Officer)
IN CASE OF EMERGENCY WHERE THE WATER IS NOT SAFE FOR
CUSTOMERS TO USE (i.e. contamination/vandalism):
1. Issue Boil Water Notice or shut off water supply if necessary.
2. Contact appropriate person(s) from the list of emergency numbers.
Contact DWO delegate or DWO.
3. _______________________will notify any affected water users. Please keep a
phone and address list of users handy. May need to phone or hand-deliver the
notice to users.
4. ________________________will post warning signs
5. ________________________will notify appropriate health officers.
6. ________________________will coordinate repairs.
7. Alternate source of drinking water: .
START UP PROCEDURE (person responsible for task): .
1. Send water sample/s to appropriate lab for testing. This is dependant on the type
of contamination suspected. Chemical: .
Bacteriological: .
2. Identify and correct source of contamination: .
3. Entire system should be flushed and disinfected by (name): .
4. Submit water sample/s to appropriate approved lab for testing. For bacteriological
contamination three consecutive sampling results must be negative.
5. Resume water supply only if approved by DWO (d)/MHO.
LOCATION OF EMERGENCY RESPONSE PLAN: .
ADDITIONAL CRITERIA:
A. Attach a drawing of the water system that shows mains,
critical control points (intake/pump house/valves/treatment
units/connections/pressure zones, etc.), buildings, access
routes, and maintenance equipment.
B. Attach a contact list of water system users in the event that
they need to be notified.
C. Attach “Boil Water Notice” and “Do Not Use The Water
Notice” signs.
D. Attach cleaning and disinfection procedures for the
waterlines/reservoir.
The plan is to be reviewed on an annual basis to ensure the contact information is
up to date and accurate (Forward changes to your DWO delegate).
DATE REVIEWED COMPLETED BY
EMERGENCY RESPONSE PLAN ACTION LIST
Type of emergency: i.e. power outage _____________________________
Actions: ______________________________________________________
______________________________________________________
______________________________________________________
Contacts: ______________________________________________________
Type of emergency: i.e. suspect microbial contamination
Actions: ______________________________________________________
______________________________________________________
______________________________________________________
Contacts: ______________________________________________________
Type of emergency: i.e. suspect chemical contamination
Actions: ______________________________________________________
______________________________________________________
______________________________________________________
Contacts: ______________________________________________________
Type of emergency: i.e. water treatment/disinfection malfunction
Actions: ______________________________________________________
______________________________________________________
______________________________________________________
Contacts: ______________________________________________________
Type of emergency: ______________________________________________________
Actions: ______________________________________________________
______________________________________________________
______________________________________________________
Contacts: ______________________________________________________
Type of emergency: ______________________________________________________
Actions: ______________________________________________________
______________________________________________________
______________________________________________________
Contacts: ______________________________________________________
Type of emergency: ______________________________________________________
Actions: ______________________________________________________
______________________________________________________
______________________________________________________
Contacts: ______________________________________________________