EH-GHI (2014)
Non-material changes: 012915 6
Practitioner shall make Members’ medical records available to EmblemHealth or its designated representative(s) for, among other
purposes, assessing quality of care, Medical Necessity and appropriateness of care provided to Members. Practitioner shall comply
with all federal, state and local laws and regulations applicable to the confidentiality, privacy, and maintenance of patient records,
including requirements for maintaining such records for six (6) years (10 years for Medicare members) from the last date of treatment
or, in the case of a minor, for three (3) years after majority or six (6) years from the date of service whichever is longer, or for such
period of time as required by law, whichever is longer. EmblemHealth agrees that it will obtain consent directly from Members at the
time of enrollment or at the earliest opportunity or alternatively, Practitioner will obtain consent from Members at the time Covered
Services are rendered for disclosure of medical records to EmblemHealth and third parties. Record maintenance and audit access shall
survive the termination of this Agreement regardless of the cause giving rise to such termination.
2. Practitioner shall, no later than ten (10) business days after receipt of written request, provide a copy of all relevant
portions of a Member’s medical records, encounter data or financial and statistical records relating to services rendered to Members to
EmblemHealth, NYSDOH, NYSDFS, and to any other federal, state or local governmental agency involved in assessing the quality
of care or investigating Member grievances or complaints, including the Comptroller General of the State of New York, the
Department of Health and Human Services and the Comptroller General of the United States and their authorized representatives.
Upon such request from any federal, state, or local government, Practitioner shall provide prior written notice of such request to
EmblemHealth within four (4) business days of such request. All requests for records shall be supplied to EmblemHealth at
Practitioner’s expense. This provision shall survive termination of this Agreement regardless of the cause giving rise to such
termination.
3. Practitioner shall maintain and provide any other records EmblemHealth may reasonably request (without cost to
EmblemHealth) for regulatory compliance or program management purposes and shall cooperate with EmblemHealth in all fiscal and
medical audits, site inspections, peer review, Utilization Management, credentialing and recredentialing and any other monitoring
required by federal, state or local regulatory or accreditation agencies, including Utilization Review Accreditation Commission
(“URAC”) and the National Committee for Quality Assurance (“NCQA”). Any record required by a regulatory or accreditation
agency shall, at Practitioner’s expense, be delivered to EmblemHealth within the time frame requested by the requesting agency, but
in no event more than four (4) business days of its request. Practitioner shall promptly comply with all directives and
recommendations issued as a result of any such inspection or audit to the extent applicable to Practitioner and necessary for regulatory
compliance or compliance with EmblemHealth policies. Practitioner shall retain all financial and administrative records relating to
this Agreement for seven (7) years after the termination of this Agreement, or for such period of time as required by law, whichever is
longer. This provision shall survive termination of this Agreement regardless of the cause giving rise to such termination.
E. INSURANCE.
1. Practitioner warrants and represents that he/she shall procure and maintain, at his/her own cost and expense
throughout the initial and any renewal term of this Agreement, insurance with a reputable carrier, and in amounts in accordance with
industry standards, to insure Practitioner, its directors, officers, employees and agents against any claim or claims for damages arising
by reason of property damage, personal injury or death occasioned directly or indirectly in connection with the performance by
Practitioner and Practitioner’s employees and agents, under this Agreement. This shall include, without limitation, professional
liability insurance in the minimum amounts of one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000)
in the aggregate.
2. Evidence of the insurance coverage required hereunder and a description of the insurance policies shall be provided
to EmblemHealth on request and Practitioner shall provide EmblemHealth with no less than thirty (30) days prior written notice of any
material modification, reduction or termination of any such coverage. Upon request of EmblemHealth, Practitioner shall provide
evidence of workers compensation coverage for its employees.
F. CONFIDENTIAL AND PROPRIETARY INFORMATION; NON-SOLICITATION.
1. Practitioner shall treat as confidential this Agreement (including the compensation provisions herein), utilization
data, reports and procedures, quality improvement procedures, utilization review, credentialing procedures and all other information of
EmblemHealth that Practitioner may gain access to through performance under this Agreement (hereinafter collectively referred to as
“Information”) and shall not disclose such Information to any other party, except to Practitioner’s accountants, attorneys, consultants
or other authorized representatives, who shall be required to abide by the terms of this Section. Information shall not include
information which: (i) is or becomes known as public information through no fault of Practitioner; (ii) is learned by Practitioner from
a third party legally entitled to disclose such information; or (iii) was already known to Practitioner at the time of disclosure. All
Information is the exclusive property of EmblemHealth. Upon termination of this Agreement, Practitioner shall cease and desist from
all uses of Information and shall return, or destroy, all Information (and any copies thereof) then in Practitioner’s possession to
EmblemHealth. Practitioner shall ensure all persons who render services to Members on behalf of Practitioner comply with this
requirement. This provision shall survive termination of this Agreement, regardless of the reason for termination. Notwithstanding
anything herein to the contrary, this Agreement shall not be deemed to restrict Practitioner from complying with a government or
court order or decree or a request from any regulatory authority having jurisdiction to disclose any Information of EmblemHealth;
provided, however, that in such event, Practitioner will provide EmblemHealth with prompt written notice so that EmblemHealth may