How can I meet the identification requirements?
You only need to provide one document from the Primary photographic identification category.
If you can’t provide any Primary photographic identification you will need to provide one secondary
identification document from List A AND one secondary identification document from List B. We can
only accept documents that are listed below for identification purposes.
If the name we hold on file for you is different to the name on your identification, or two pieces of
identification are in different names, please provide a certified copy of your Marriage or Change of
If you would like us to use DVS to verify your identification, please provide authorisation below.
I confirm that I am authorised to provide the personal details presented and I consent to the
information being checked with the document issuer or official record holder via 3rd party systems
for the purposes of confirming my identity.
You must provide a copy* of one of the following:
Primary photographic identification
DVS compatibility is shown as or
A current Australian Driver’s Licence.
A current Australian Passport (or one which has expired within the last two years).
A current Australian Proof of Age card (issued under a State or Territory law).
Secondary identification requirements
Only provide these documents if you’re unable to provide one of the Primary photographic
Your Australian Birth Certificate or extract issued by a State or Territory.
Please note: Birth Certificate extracts and Birth Certificates issued before 1970 may not be verified by DVS.
Your Citizenship Certificate issued by the Commonwealth.
Your current Pensioner Concession Card issued by the Department of Human Services.
Your notice issued by the Australian Taxation Office (ATO) within the last 12 months that shows
your name, current residential address, and records an amount payable either to or from the ATO.
Your notice issued by a local council or utilities provider in the last three months showing the
provision of services and current residential address. For example: rates notice, electricity or
Your notice issued by the Commonwealth or a State or Territory government within the last
12 months showing your name and current residential address, and the provision of a financial
benefit. For example: a Centrelink letter.
Certifying your documents overseas
If you live overseas and need to have documents certified, it needs to be done by a person authorised
as a notary public in a foreign country, or by a person who is on a list of persons before whom a
statutory declaration may be made and who has a connection to Australia. For example: a doctor who
is registered in Australia and working overseas, or an Australian Consular Officer. Refer to ag.gov.au and
dfat.gov.au for more information. Documents provided in a foreign language must be accompanied by a
certified translation completed by an accredited translator.
Persons residing overseas and foreign residents may need to contact us.
*Please, don’t send original documents.
If your documents are
incompatible with DVS,
don’t forget to provide
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