Volunteer Role Description
MENTOR
Could you support and motivate fellow volunteers, using your expert knowledge and experience,
to achieve their Girlguiding Qualication? Volunteering as a Mentor with Girlguiding could be for you!
Role title/Alternative title: ..................................................................................................
Specialism: ................................................................................................................................
Supported by: ...........................................................................................................................
Suggested time commitment: ..............................................................................................
Length of time in role: ..........................................................................................................
Location: ....................................................................................................................................
If you are interested in this role: .......................................................................................
Girlguiding is the leading charity for girls and young women in the UK. Thanks to the dedication and
support of 100,000 amazing volunteers, we are active in every part of the UK, giving girls and young
women a space where they can be themselves, have fun, build brilliant friendships, gain valuable life
skills and make a positive difference to their lives and their communities.
Our incredible volunteers contribute more than ten million hours to guiding every year. Some give
us a couple of hours here and there – helping out with driving for trips and holidays, fundraising and
events planning, or even doing the annual accounts for local groups. Others give their time as Leaders
or Assistant Leaders for units, providing girls and young women with a space where they can be
themselves. Whatever your skills and interests, and no matter how much time you have to spare,
one of our volunteering roles is bound to suit you.
‘As well as giving the girls amazing opportunities, I feel I’ve also
personally beneted from volunteering. It’s really rewarding for me
and I feel I’ve achieved something great.’
Lisa, Girlguiding volunteer
Caring
Challenging
Inspiring Inclusive
Fun
Empowering
© Girlguiding 2017 www.girlguiding.org.uk Volunteer Role Description
Mentor
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MENTOR
This role description covers Mentors for all Girlguiding qualications including the Leadership
Qualication, the Going Away With Licence and becoming a Commissioner.
Who can do this role?
Mentors are women over 18 years old and should already be experienced Girlguiding members.
Do I need a qualication?
A Mentor must hold, and have current or recent experience of, the qualication she is mentoring for.
What is the purpose of this role?
To support a fellow volunteer in their training towards a Girlguiding qualication, for example
the Leadership Qualication. A Mentor will be matched with a member completing a qualication
(referred to in this document as a ‘Learner’), and will be responsible for supporting them through their
qualication, ultimately deciding when they are qualied.
What will I do in the role?
The list below outlines the general responsibilities of a Mentor, but you will be working within a wider
team and responsibilities may vary depending on different specialisms.
General
zz Ensure that each Learner acquires all the necessary skills, knowledge, attitude and behaviour to
achieve their qualication.
zz Maintain good, regular communication with the Learner, sharing knowledge and resources,
maintaining support and enthusiasm.
zz Conduct the visits required throughout the qualication - or arrange for someone else to do so - to
observe the Learner’s skills and help the Learner to reect on and learn from their experiences.
zz Encourage people in a range of roles to sign off the Learner’s qualication and inform the relevant
Commissioner and relevant Advisers/Coordinators so they can mark off completed modules on Go!.
zz Evaluate the Learner’s progress regularly, making sure they understand their role and what is
expected of them, helping to identify areas for development.
zz Motivate, support and encourage each Learner in successfully gaining their qualication.
zz Maintain communication with the Learner’s local Commissioner and relevant Advisers/Coordinators
or Unit Leader if appropriate, to keep them informed of the Learner’s progress and any relevant
difculties or opportunities to full requirements for their qualication.
zz Signpost the Learner to relevant local training opportunities and help them to register for these.
© Girlguiding 2017 www.girlguiding.org.uk Volunteer Role Description
Mentor
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Being part of your local guiding area
zz Be part of a local Girlguiding community, by attending local meetings and maintaining a good
relationship with other volunteers.
zz Develop and maintain clear communications with the local Commissioner, if required.
zz Promote local, national and international opportunities available within guiding as well as externally,
and encourage young members to take part.
zz Keep up to date with new resources and programme initiatives, and use them as appropriate.
Being part of Girlguiding
zz Be committed to undertaking relevant training.
zz Learn about the structure of Girlguiding and how your responsibilities and position t within it.
zz Be willing to learn about Girlguiding’s national and local strategic aims and how these are being
delivered locally.
zz Learn about Girlguiding’s policies and Code of Conduct.
zz Be an ambassador for the values of Girlguiding.
Promoting Girlguiding
zz Promote a positive image of Girlguiding at public events and while taking part in activities outside
the meeting place.
What will Girlguiding do for me?
zz Provide a thorough and appropriate induction to the role and organisation.
zz Help to develop skills and abilities to perform the role by providing relevant training opportunities
(including e-learning where possible).
zz Provide guidance via The Guiding Manual.
zz Provide support and development from fellow volunteers, including a local Commissioner and
Girlguiding Advisers.
zz Host meetings and events to share information at a local level.
zz Reimburse agreed expenses (agreed locally and may differ around the UK).
zz Provide references.
zz Provide a clear complaints procedure and support to resolve problems or disagreements.
Am I right for the role?
Supporting roles in Girlguiding provide essential help to volunteers who work directly with girls and
young women. While we can offer you training and support we would expect you to possess the
personal qualities outlined below.
Personal qualities
zz An open and approachable manner.
zz A high degree of personal integrity.
zz A commitment to ongoing personal development and the personal development of others.
zz An understanding of the importance of condentiality.
© Girlguiding 2017 www.girlguiding.org.uk Volunteer Role Description
Mentor
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Skills and abilities
While these skills and abilities are not essential when starting, they should be developed as part of
the role.
zz Excellent communication and listening skills.
zz Ability to be exible and innovative in mentoring methods, adapting to different situations.
zz Ability to motivate and inspire adult volunteers.
zz Ability to advise, guide and encourage problem-solving.
Girlguiding welcomes volunteers of all backgrounds, ages, cultures, faiths and abilities. We are exible,
and volunteering can be arranged to t around a busy lifestyle.
Please note this is a volunteer role; this role description does not form part of any contract
of employment.
© Girlguiding 2017 www.girlguiding.org.uk Volunteer Role Description
Mentor
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