VOLUNTEER SHOP MANAGER
Who can do this role?
Volunteer Shop Managers can be any adult over 18 years old. They should already be, or be willing to
become, a member of Girlguiding.
Do I need a qualiﬁcation?
You don’t need a speciﬁc qualiﬁcation to undertake this role.
What is the purpose of this role?
To take responsibility for running a Girlguiding volunteer shop. Volunteer shops provide Girlguiding
resources, clothing and equipment for members, thus raising funds for local guiding.
What will I do in the role?
While the list below outlines the responsibilities of a Volunteer Shop Manager, you will be working
within a wider team and responsibilities may vary.
zz Take responsibility for the overall running of the volunteer shop, following guidance from
Girlguiding Trading Service.
zz Order and manage stock on behalf of your local area.
zz Manage a small team of volunteers to help in running the shop, and coordinate responsibilities
among the team.
zz Manage shop ﬁnances, keep accounts up to date and prepare an annual budget sheet.
zz Work within a Shop Management Committee to agree how to invest proﬁts in local guiding.
zz Promote your shop to members by communicating with local Leaders and volunteers.
Being part of your local guiding area
zz Be part of a local Girlguiding community, by attending local meetings and maintaining a good
relationship with other volunteers.
zz Develop and maintain clear communications with the local Commissioner, if required.
zz Keep up to date with new resources and programme initiatives, and use them as appropriate.
Being part of Girlguiding
zz Be committed to undertaking relevant training.
zz Learn about the structure of Girlguiding and how your responsibilities and position ﬁt within it.
zz Be willing to learn about Girlguiding’s national and local strategic aims and how these are being
zz Learn about Girlguiding’s policies and Code of Conduct.
zz Be an ambassador for the values of Girlguiding.
© Girlguiding 2016 www.girlguiding.org.uk Volunteer Role Description
Volunteer Shop Manager