Fillable 369979 Web System Solutions Lighting Control System Onsite System Spec 369979a

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369979 Web System Solutions Lighting Control System Onsite System Spec 369979a

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Job Name:
Job Number:
Page
SPECIFICATION SUBMITTAL
369979a 1 11/20/2015
Onsite Startup
Lighting Control System
System Solutions
Toll Free 24/7 Tech Support Line 1.844.LUTRON1 (1.844.588.7661)
Field Service Scheduling 1.844.LUTRON1 (1.844.588.7661) or
www.lutron.com/scheduling
RadioRAR 2 System Onsite Startup
Model Numbers: LSC-SVC-START-HS
Standard onsite startup includes:
• One visit to the job site during normal business hours. This is one visit between the hours of 7 AM and 5 PM on
a Monday through Friday that is not a Lutron holiday (e.g., New Year’s Day, Memorial Day, July 4th, Labor day,
Thanksgiving Day, Christmas Day).
• This visit may require multiple days depending on the size of the system. Contact a Lutron sales representative
for an estimate of days.
• Phased construction projects may require multiple visits at an additional fee. Consult a Lutron sales
representative.
• Visits can be made outside these hours for an additional charge.
• Lutron requires a notice of ten (10) business days to schedule a startup date. Shorter notices may incur
expedite fees.
• All electrical terminations will be done by the installing agency. A person from the installing agency needs to be
present for the startup. This person should be familiar with the installation of the system.
• A Lutron factory certified technician performs all system startup items.
Logistics
• To schedule onsite service, visit www.lutron.com/scheduling or call 1.844.LUTRON1 (1.844.588.7661).
• Please contact Lutron ten (10) business days prior to the requested visit date.
System startup includes:
• Verification that the system is installed according to Lutron specifications.
• Loads should be energized, fully lamped, and tested prior to our arrival.
• Programming the dimming/switching loads to include:
- Proper load types as installed in field or as per approved submittal drawings. As installed conditions take
precedence. This system may have modular components and if loads differ from design additional/different
equipment may be required.
- Circuit to zone assignment as per approved submittal drawings. If no zoning information exists prior to startup,
programming will be done according to written instructions from the end user or end user’s representative,
contractor, or will be set up based on the field engineer’s past experience, in that order of priority.
- Set light levels and fade times on controls as per approved submittal drawings. If no information is provided,
test scenes will be set to 100%, 75%, 50% and 25% and default fade times will be set to 3 seconds.
- Program emergency function per the installation guide for the system. This may not be applicable for every
system.
• End user training on overall system operation.
1
Job Name:
Job Number:
Page
SPECIFICATION SUBMITTAL
369979a 2 11/20/2015
Onsite Startup
Lighting Control System
System Solutions
Toll Free 24/7 Tech Support Line 1.844.LUTRON1 (1.844.588.7661)
Field Service Scheduling 1.844.LUTRON1 (1.844.588.7661) or
www.lutron.com/scheduling
Programming the wall controls/interfaces to include:
• Control addressing
• Set up controls to function as per approved submittal drawings. If no control functionality is included, controls
will be programmed according to written instructions from end user or end users representative, contractor, or
will be based upon the following rules:
- Motion sensors:
o In spaces with a wall control, motion sensors will be set up as a vacancy sensor (only automatically turning
off the lights) with 15-minute +/- 1-minute timeout.
o In spaces without a wall control, motion sensors will be set up as occupancy sensors (automatically turning
the lights on and off) with a 15-minute +/- 1-minute timeout.
- Wall controls:
o One button – Toggle lights on and off.
o Two button – Top button will turn lights on and bottom button will turn lights off.
o More than two buttons.
- For dimmed zones: Top buttons will set the lights to different levels. Bottom button will turn the lights off.
• Test all buttons to assure proper operation
• Occupancy sensor
- Verification of proper installation and operation. If a sensor is not installed in accordance with Lutron
procedures, Lutron will not continue startup activities on that sensor until the installation issues are corrected.
- Unless otherwise noted, a rough calibration will be performed at system start-up. Final calibration is the
responsibility of the end user since it is very dependent on furniture placement, HVAC operation, and space
usage. Lutron will not fine-tune occupancy sensors to detect minor movements in the space or to not detect
motion that contributes to false-trips.
Items not included in standard on-site startup:
• Lutron service technicians will not perform work on non-Lutron® equipment. Lutron will work with other
manufacturers on integration of equipment by others.
• Programming or any other changes that are requested to be performed counter to the approved submittal
drawings must be approved in writing by a customer representative.
• Field wiring changes or corrections that delay the startup process such that additional time is required for Lutron
to complete the startup in the allotted time will result in additional charges.
• Replacement of controls damaged due to miswires or incorrect installation or any other related issue not covered
under the Lutron warranty is the responsibility of the installer.
• Reprogramming of any functions after initial programming and sign-off.
2
Job Name:
Job Number:
Page
SPECIFICATION SUBMITTAL
369979a 3 11/20/2015
Onsite Startup
Lighting Control System
System Solutions
Toll Free 24/7 Tech Support Line 1.844.LUTRON1 (1.844.588.7661)
Field Service Scheduling 1.844.LUTRON1 (1.844.588.7661) or
www.lutron.com/scheduling
End user training on overall system operation includes:
• This system is not typically sold with a separate visit for the training of the end user. Training is delivered at the
end of all other system startup items. Check with Lutron sales representative if a separate visit for the training of
the end user is required.
• It is the responsibility of the person scheduling the startup to ensure the appropriate end users are present for
system training.
• Additional charges will apply if a separate visit is required for training the end user.
• Video media is not provided by Lutron for training sessions.
• System demonstration and sign-off by the end user.
• Typical training agenda is listed below.
Additional items that are not included with standard startup, but may be purchased—check your quote
to verify an item has been included with your quote. The quantity of the items listed below on the BOM
will determine how many days are included with this item.
• LSC-AF-VISIT - Onsite Scene and Level Tuning visit with your design team or end user. This visit is typically
coordinated by the construction team and includes designers, Lutron, and end user to set up light levels and
adjust fixtures.
• LSC-SYSOPT-SP - System optimization visit with end user. This visit is coordinated by the EC or end user to
optimize the system performance to specific project details.
• LSC-WALK - Startup agent or design team System Performance-Verification Walkthrough visit. The construction
team and the agent requiring the walk-through coordinate this visit. This visit is for any type of additional walk-
through that is required for job completion
• LSC-SILV/GOLD/PLAT-IW - These are Technology Support Plan numbers for the system per the specification.
Warranty information is supplied within the submittal documentation.
• LSC-TRAINING-SP - Customer-Site Solution training visit for additional time on the job for training the end user.
The EC or the end user typically coordinates this visit.
• LSC-AH-SU - After Hours Startup. If normal business hours are not acceptable for startup, After Hours Startup
can be purchased.
• LSC-SPV-DOC - Solution Performance-Verification Documentation that describes the pre-functional tests,
functional tests, and test results.
• LSC-SENS-LT - Sensor Layout and Tuning Service. Ensures that the LutronR sensors are properly positioned
and programmed.
• LSC-INT-VISIT - System and Network Integration Consultation to provide onsite support to the System Integrator
or IT Professional related to difficulties integrating with the LutronR lighting control system.
Additional items listed below may be charged for additional costs incurred.
• LSC-NS-TRAVEL - Non standard travel arrangements
3
Job Name:
Job Number:
Page
SPECIFICATION SUBMITTAL
369979a 4 11/20/2015
Onsite Startup
Lighting Control System
System Solutions
Toll Free 24/7 Tech Support Line 1.844.LUTRON1 (1.844.588.7661)
Field Service Scheduling 1.844.LUTRON1 (1.844.588.7661) or
www.lutron.com/scheduling
Training Visit—Typical Agenda (duration—approximately 1 hour):
• Review system with end-user (control location and function).
• Discuss system model numbers
• Discuss Lutron lexicon—what is a zone, scene, fade rate, etc.
• System overview:
- Controls
- Components
- Functionality walk-through
• Load schedule
• System software:
- Navigation
- System features
- Report generation
• Troubleshooting the system
• Preventive maintenance
• Warranty information
• Review Service and Support Guide | Lighting Control System
Note: All topics may not be relevant to every system.
4
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Completed 11 May 2020

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