2020 Lutron Commercial Wireless Partner
Account Agreement
Why the program was created
The CWP program is designed to make the design/build process for commercial projects easier and
more streamlined for Lutron’s key commercial contractors and energy service companies, by offering
benefits for their hard work.
This program revolves around Lutron’s Vive Wireless system, enabling simple, reliable, code-compliant
solutions for your lighting control projects.
CWP program benefits
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Listing on Lutron “Commercial Wireless Partner” web page, lutron.com/cwp
Note: Please see Lutron’s Commercial Wireless Partner (CWP) Program Page Listing Policy at
lutron.com/cwpprogrampolicy
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Preferred access to Beta products and software with contractor commitment to give required, timely feedback
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5-year warranty on all Vive parts when registered through the app
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$200 bonus per Vive Wireless hub when any Vive hub is programmed in the app by the firm using a
company email address
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CWP branded gear and apparel, as well as the opportunity to use CWP logos as a point of differentiation
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Access to Lutron marketing materials that help you generate more business
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Tools to help make job estimating and design more timely
Annual requirements of a CWP
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Register at least (12 Vive hubs via the app ONLY) using a company email address and complete the
customer “hand-off” upon startup. The hand-off allows a survey to be conducted with end users to gather
feedback on Vive and our CWPs
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Use Designer+ for Vive for lighting control designs a minimum of 12 times per year
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Attend a new-and-improved Expert Controls Training or be trained and certified by our QTS (Quality, Training,
and Service) team on Vive and Designer+ for Vive (required for all personnel who receive a myLutron account);
recertification required every 2 years
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Provide a Vive “dedicated” resources to sell, design, and project manage your wireless projects
(Note: All “dedicated” resources must attend 1 Expert Controls Training or be trained on Vive and
Designer+ for Vive)
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Continue to purchase from your preferred distributor
CWP account commitments to Lutron
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Maintain a high level of customer satisfaction on all Lutron installations and provide superior service
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Maintain active engagement with Lutron by meeting program minimums
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Maintain qualified trained staff for Lutron products your organization sells and services
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Use best efforts to utilize Lutron products/systems in your wireless lighting and shade control installations