TD Canada Trust (RSP and RIF) TD Group RRSP Future Builder TD Waterhouse (ANY) Canada Inc.,
c/o Branch Services Centre (BSC) 77 Bloor Street West, 6th Floor TD Investment Services Inc. (Mutual Funds)
P.O. Box 5999, Station F TD Asset Management USA Inc. (Private Investment Counsel)
Toronto, Ontario M4Y 2T1 Client Transfer Services
Client Documentation Department
3500 Steeles Avenue East
Tower 2, 2nd Floor
Markham, ON L3R 0X1
Account Transfer Client Disclosure
In our business we are dedicated to continually improving Client Service. This Client Disclosure and informational document was developed to help you understand the
account transfer process. It is important to read this document carefully before signing Section D, called Client Authorization on this Account Transfer form. Should
you have any questions after reading this document, please be sure to address your inquires with your Receiving Institution's Investment Representative.
What is the difference between In-Cash and In-Kind?
In-Cash means that all your assets which are not currently in liquid form are to be liquidated, sold, redeemed, etc. in order that your account can be transferred to the Receiving
Institution in the form of cash.
It is important to note that if you have indicated an In-Cash transfer of your account, the trades will be executed at market. The trades will be placed on a best efforts basis
subsequent to the receipt of the transfer form and are subject to normal commission charges. In order to avoid delays, you may place the trades yourself with the delivering
institution at the time of signing this transfer form.
In-Kind means that you want the account transferred, as is. If you hold investment products and a cash balance, then the investment products may be transferred as well as the
cash balance in their current state.
How long will my transfer take?
The time required to completely transfer your account will for the most part depend on the type of account you are transferring and the type of investment products you
currently hold. Please note that all your assets may not all be transferred at exactly the same time.
Under current IIROC (Investment Industry Regulatory Organization of Canada) regulations, this type of transfer may take approximately 10 business days from the time of
receipt by the Delivering Institution, with the exceptions listed below.
Locked In Accounts:
These plans generally take longer to transfer, as additional documents are required in order for the Receiving Institution to administer the account, as set out under the various
Provincial and Federal Legislations. It is important to ensure that the account opened at your new firm is opened as Locked In, and under the same Provincial or
Federal Legislation as your current account. Failure to do so may cause a delay in the transfer of your account.
These types of plans may take 12 - 25 business days, as long as you ensure that the account opened at your new firm is opened as a Spousal account. Failure to do so may
cause a delay in your transfer.
RRIF account transfers may exceed regulatory time frames as the Delivering Institution is generally required to pay to the client the full year RRIF Minimum Payment. This
must be done before the transfer can be processed. Please ensure that there are sufficient funds in your RRIF account to cover the minimum payment to avoid a delay.
Types of Investment Products
Currently, mutual fund products take longer to fully transfer, and may result in a possible delay into your new account, due to the requirement of re-registering the mutual fund
at the Fund Companies. On average mutual funds require 5 - 10 business days to transfer from the time the mutual fund power of attorney is received by the Receiving
Guaranteed Investment Certificates & Term Deposits:
Generally, a Guaranteed Investment Certificate (GIC) is not transferable In-Kind (as is) prior to the maturity date. Most GIC's must be transferred In-Cash upon their
maturity. Please check the terms and conditions with the Institution which currently holds your investment. If your GIC matures in more than 6 months time, please submit
your transfer request one month prior to maturity.
Other Investment Products:
There are many other investment products which may be non-transferable, non-redeemable or subject to other delays. Some of these products include Mortgages, Foreign
Securities, Non-transferable Bonds (minimum denomination requirements).
An account transfer request may be rejected by the Delivering Institution for a number of reasons, such as, insufficient funds to cover fees, locked in confirmations required,
account not in good standing i.e. undermargin, short position(s), etc. If for any reason your transfer has been rejected by the Delivering Institution, they may return the transfer
to the Receiving Institution unprocessed. When the rejection has been rectified, the transfer process may begin again and the Delivering Institution may then have
approximately 10 business days from the date of receipt of the transfer document to process the transfer.
How much will it cost to transfer my account?
Most institutions charge a transfer out fee of which the cost vary. It is important to ensure that you have sufficient funds available in your account at the delivering institution to
cover your transfer and administration fees, as the delivering institution may reject the transfer unprocessed, thus creating a lengthy delay.
Most Institutions charge Self-Directed Administration Fees of which the cost will vary. It is important to ensure that you have sufficient funds available in your account at the
Delivering Institution to cover transfer and administration fees, or the Delivering Institution may reject the transfer unprocessed, thus causing a lengthy delay.
Page 3 of 3
Client / Head Office Transfer Dept. / Delivering Institution