telephone communications with, or data transmissions by, Client or its
representatives relating to the Agreement, Services, or Accounts. M&T may
retain records of such monitoring and recordings by any reasonable means.
If M&T's records are different from those of Client, Servicer, or any other
third party, M&T's records will control.
(i) The Website and Services may not be available at all times due to: (i)
matters outside of M&T's control, including matters relating to third party
support for software and hardware, Internet service providers, Client's
vendors, and connectivity and the Internet; and (ii) maintenance and
servicing associated with the systems that host and support certain
Services.
(j) Without Notice or liability, M&T may change, limit, suspend, terminate,
or discontinue any Service (or aspect thereof), provided, if M&T terminates
a Service, it must do so in accordance with Section 26. M&T will use
reasonable efforts to provide prior Notice of such action.
(k) Client may have the ability to opt in through a Website to receive alerts
in connection with its Accounts and Services via text messaging. An
Authorized Representative may opt in to have alerts via text message sent
to other Authorized Representatives. The frequency of text message alerts
will be based on the Account settings selected by Client. Client agrees to
receive all alerts for which it has opted in via text messaging. M&T is not
responsible for text messaging or data charges that may be incurred by
Client in connection with such alerts.
(l) Client may elect to have Authorized Representatives receive and use
physical token devices instead of mobile tokens as part of the Security
Protocols. If Client does not make such election, Authorized
Representatives must use mobile tokens, which require the download of a
mobile application to their mobile devices. M&T is not responsible for data
charges that may be incurred by Client or Authorized Representatives in
connection with use of mobile tokens. Client is solely responsible for
ensuring its Authorized Representatives safeguard their mobile devices and
mobile tokens, and M&T is not liable for any unauthorized access to, or use
of, such mobile devices or mobile tokens.
(a) In connection with the Agreement, a party (“Receiving Party”) may
receive or have access to Confidential Information of the other party or its
Affiliates (“Disclosing Party”). Receiving Party shall: (i) treat Disclosing
Party's Confidential Information using the same control (but no more than
reasonable control) it uses to prevent disclosure of its own confidential
information; and (ii) not use or disclose Disclosing Party's Confidential
Information except for purposes relating to the Agreement, Services, or
Accounts and in compliance with the Agreement. However, Receiving Party
may disclose Disclosing Party's Confidential Information as permitted in the
Agreement or to Receiving Party's: (A) Affiliates and permitted prospective
assigns or other successors; or (B) representatives who need to know such
Confidential Information in connection with the Agreement, Services, or
Accounts. M&T may also use and share Client's Confidential Information for
crime detection, prevention, and prosecution, regulatory, compliance, and
audit requirements, marketing activities, product development, and
provision of accounts and services to any M&T customers.
(b) Notwithstanding anything else in the Agreement, Receiving Party may
disclose Disclosing Party's Confidential Information: (i) pursuant to a
requirement or request of a Governmental Authority, court order, or other
legal or administrative process; or (ii) if required by Law, in each case only
to the extent so requested or required and provided Receiving Party first
provides Disclosing Party Notice (unless prohibited by Law) and an
opportunity to pursue a protective order or other remedy. Receiving Party
may also disclose Disclosing Party's Confidential Information in defense of a
claim or cause of action asserted by Disclosing Party.
(c) Each party agrees that a breach of this Section may result in immediate
and irreparable harm to the other party. In the event of such breach, the
non-breaching party is entitled to specific performance, including the right
to seek injunctive relief, in addition to any other remedies at law or in
equity. A party seeking relief under this Section will not be required to post
a bond.
(d) Upon Agreement termination, each party will return the other party's
Confidential Information (or, if requested by the other party, destroy it);
provided that Receiving Party: (i) will not be required to return or destroy
Confidential Information that is integrated into its internal electronic
systems; and (ii) may maintain a copy as necessary for legal, audit,
regulatory, or compliance purposes, but, in each case, Confidential
Information remains subject to this Section.
(e) If Client receives or can access information relating to another M&T
customer, Client shall: (i) immediately provide Notice to M&T; (ii) keep that
information confidential and not make it available to any person; and (iii)
destroy records and return media containing such information.
SERVICE FEES AND LIABILITY
(a) Unless the parties agree otherwise in writing, M&T may debit an
Account, without prior Notice, in the amount of all Service Fees and other
fees, expenses, and amounts Client owes to M&T (collectively, “Amounts
Due”). Client must maintain available balances in the Accounts sufficient to
pay all Amounts Due. If Client is eligible for earnings credits on balances in
one or more Accounts, M&T will determine on a monthly basis if the
collected balances are sufficient to compensate for all Amounts Due in the
prior month. If the earnings credits are insufficient to offset all Amounts
Due, M&T will debit the Accounts for any shortfall.
(b) Amounts Due do not include taxes (including sales, value-added, and
use taxes), duties, or other governmental charges (collectively, “Taxes”).
Client shall timely pay all Taxes. M&T may charge interest at the maximum
rate permitted by Law on Amounts Due that are not paid when due. Client
shall pay upon demand costs incurred by M&T in collecting Amounts Due or
enforcing the Agreement, including attorneys' fees and disbursements.
LIMITATION OF LIABILITY AND INDEMNIFICATION
22. Limitation of Liability
(a) M&T is responsible only for performing the Services as expressly
described in the Agreement. THE SERVICES ARE PROVIDED ON AN 'AS IS,'
'AS AVAILABLE' BASIS. EXCEPT AS EXPRESSLY SET FORTH IN THE
AGREEMENT, M&T MAKES NO REPRESENTATION OR WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED, IN LAW OR IN FACT, IN CONNECTION WITH
ANY OF THE SERVICES, ACCOUNTS, OR M&T PROPERTY, INCLUDING ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT,
OR MERCHANTABILITY. NO DESCRIPTIONS OR SPECIFICATIONS CONSTITUTE
REPRESENTATIONS OR WARRANTIES OF ANY KIND.
(b) Client releases M&T, its Affiliates, and their representatives from, and
M&T, its Affiliates, and their representatives shall have no, liability to Client
or any third party, whether in contract, tort (including negligence), or
otherwise, for any Loss arising out of: (i) the Agreement, Services, or
Accounts (including the delay in the provision of Services or the processing,
transmittal or settlement of any transaction, or availability of funds), except
to the extent of actual Loss caused directly by M&T's gross negligence or
willful misconduct in performing the Agreement; (ii) Client's failure to
comply with the Agreement; (iii) Client's selection or nonselection of
Services or Service features (including Security Protocols and Payment
Order Security Procedures), regardless of suggestions or recommendations
made by M&T; (iv) Client's selection, operation, or maintenance of Client
Systems; (v) any act or omission M&T takes in accordance with Instructions
actually authorized by or on behalf of Client or that M&T reasonably
believes to have been so authorized, whether or not transmitted using a
Security Protocol or Payment Order Security Procedure; (vi) any transaction
made using a Security Protocol or Payment Order Security Procedure,
whether or not actually authorized, except to the extent M&T is held liable
for an unauthorized Payment Order under UCC-4A; (vii) the acceptance,
rejection, suspension, or change of a Payment Order; (viii) Client's
cancellation or change of any Instructions or the provision of incorrect or
incomplete Instructions, data, or information; (ix) failure, delay, or error of
any Electronic Method; (x) acts or omissions of third parties, including
Authorized Representatives and Client's Customers; (xi) any Virus; and (xii)
good faith errors resulting from a reasonable misunderstanding of any
Instruction. M&T shall only be liable for any Loss arising out of the
Agreement, Services, or Accounts to the extent a final non-appealable
judicial determination is made that M&T is liable for such Loss.
(c) If Client declines or fails to take precautions within its control or to use
the Services , optional Security Protocols, and features designed to detect,
deter, or prevent fraud that M&T makes available, Client may be precluded
from asserting claims against M&T for unauthorized, altered, counterfeit, or
other fraudulent transactions that such precautions, Services, Security
Protocols or features were designed to detect or deter.
(d) Any action, proceeding, or claim against M&T for any Loss arising out of
the Agreement, Services, or Accounts must be commenced in writing within
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