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TERMS
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You have the right to a paper copy of this notice.
You may ask for a copy of this notice at
any time. Even if you have agreed to receive this notice electronically, you are still
entitled to a paper copy of this notice. In addition, you may obtain a copy of this notice at
our websites such as
www.uhone.com, www.myuhone.com, www.uhone4me.com,
www.myallsavers.com, or www.myallsaversconnect.com.
•
You have the right to be considered a protected person.
(New Mexico only)
A “protected person” is a victim of domestic abuse who also is either: (i) an applicant
for insurance with us; (ii) a person who is or may be covered by our insurance; or
(iii) someone who has a claim for benefits under our insurance.
Exercising Your Rights
•
Contacting your Health Plan.
If you have any questions about this notice or want to
exercise any of your rights, you may contact a UnitedHealthOne Customer Call Center
Representative. For Golden Rule members call us at 800-657-8205 (TTY 711). For All
Savers members, call us at 1-800-291-2634 (TTY 711).
•
Filing a Complaint.
If you believe your privacy rights have been violated, you may file a
complaint with us at the address listed below.
•
Submitting a Written Request.
Mail to us your written requests to exercise any of your
rights, including modifying or cancelling a confidential communication, requesting copies
of your records, or requesting amendments to your record at the following address:
• Privacy Office, 7440 Woodland Drive, Indianapolis, IN 46278-1719
•
You may also notify the Secretary of the U.S. Department of Health and Human Services of your
complaint.
We will not take any action against you for filing a complaint.
Fair Credit Reporting Act Notice.
In some cases, we may ask a consumer-reporting
agency to compile a consumer report, including potentially an investigative consumer
report, about you. If we request an investigative consumer report, we will notify you
promptly with the name and address of the agency that will furnish the report. You may
request in writing to be interviewed as part of the investigation. The agency may retain a
copy of the report. The agency may disclose it to other persons as allowed by the
Federal Fair Credit Reporting Act.
We may disclose information solely about our transactions or experiences with you to our
affiliates.
MIB.
In conjunction with our membership in MIB, Inc., formerly known as Medical
Information Bureau (MIB), we or our reinsurers may make a report of your personal
information to MIB. MIB is a not-for-profit organization of life and health insurance
companies that operates an information exchange on behalf of its members.
If you submit an application or claim for benefits to another MIB member company for
life or health insurance coverage, the MIB, upon request, will supply such company
with information regarding you that it has in its file.
If you question the accuracy of information in the MIB’s file, you may seek a correction
in accordance with the procedures set forth in the Federal Fair Credit Reporting Act.
Contact MIB at: MIB, Inc., 50 Braintree Hill Park Ste. 400, Braintree, MA 02184-8734,
1-866-692-6901,
www.mib.com.
FINANCIAL INFORMATION PRIVACY NOTICE
(Effective January 1, 2019)
We (including our affiliates listed at the end of this notice) are committed to maintaining
the confidentiality of your personal financial information. For the purposes of this
notice, “personal financial information” means information, other than health
information, about an insured or an applicant for coverage that identifies the individual,
is not generally publicly available and is collected from the individual or is obtained in
connection with providing coverage to the individual.
Information We Collect.
Depending upon the product or service you have with us, we may
collect personal financial information about you from the following sources:
• Information we receive from you on applications or other forms, such as name,
address, age, medical information and Social Security number;
•
Information about your transactions with us, our affiliates or others, such as premium
payment and claims history; and
•
Information from a consumer reporting agency.
Disclosure of Information.
We do not disclose personal financial information about our
insureds or former insureds to any third party, except as required or permitted by law.
For example, in the course of our general business practices, we may, as permitted by
law, disclose any of the personal financial information that we collect about you,
without your authorization, to the following types of institutions:
• To our corporate affiliates, which include financial service providers, such as other
insurers, and non-financial companies, such as data processors;
• To nonaffiliated companies for our everyday business purposes, such as to process
your transactions, maintain your account(s), or respond to court orders and legal
investigations; and
• To nonaffiliated companies that perform services for us, including sending promotional
communications on our behalf.
We restrict access to personal
financial information about you to employees, affiliates and
service providers who are involved in administering your health care coverage or
providing services to you. We maintain physical, electronic and procedural safeguards
that comply with Federal standards to guard your personal financial information.
Confidentiality and Security. We maintain physical, electronic and procedural
safeguards, in accordance with applicable state and Federal standards, to protect
your personal financial information against risks such as loss, destruction or misuse.
These measures include computer safeguards, secured files and buildings, and
restrictions on who may access your personal financial information.
Questions About this Notice.
If you have any questions about this notice, you may contact a
UnitedHealthOne Customer Call Center Representative. For Golden Rule members call us
at 1-800-657-8205 (TTY 711). For All Savers members, call us at 1-800-291-2634 (TTY 711).
The Notice of Privacy Practices, effective January 1, 2019, is provided on behalf of All
Savers Insurance Company; All Savers Life Insurance Company of California; Golden
Rule Insurance Company; Oxford Health Insurance, Inc.; UnitedHealthcare Insurance
Company; and UnitedHealthcare Life Insurance Company. To obtain an authorization to
release your personal information to another party, please go to the appropriate
website listed in this Notice.
33638-X-201902
Products are either underwritten or administered by: All Savers Insurance Company, All Savers Life Insurance Company of California, Golden Rule
Insurance Company, Oxford Health Insurance, Inc., UnitedHealthcare Insurance Company, and/or UnitedHealthcare Life Insurance Company.
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