Health ProtectorGuard
Hospital & Doctor Fixed Indemnity Insurance
Predictable 1st dollar benefits
for doctor care, hospital stays, and more
Table of Contents
Using the Network 2
Summary Product Grids 3
Hospital Services 5
Surgical Services 6
Doctor Visits 7
Wellness/Preventive Care 8
Pharmacy Services 9
Outpatient Services 10
Exclusions & Limitations 11
Plan Provisions 12
Notice of Privacy Practices 13
Other Notices 16
THIS PRODUCT PROVIDES LIMITED BENEFITS.
HEALTH PROTECTORGUARD IS A SUPPLEMENT TO HEALTH INSURANCE AND IS NOT A
SUBSTITUTE FOR THE MINIMUM ESSENTIAL COVERAGE REQUIRED BY THE AFFORDABLE
CARE ACT (ACA). LACK OF MAJOR MEDICAL COVERAGE (OR OTHER MINIMUM ESSENTIAL
COVERAGE) MAY RESULT IN AN ADDITIONAL PAYMENT WITH YOUR TAXES.
This product provides benefits in a stated amount regardless of the actual expenses incurred.
Golden Rule Insurance Company is the underwriter of these insurance plans.
Policy Forms HPG2-GRI -50 (AK), -01 (AL), -02 (AZ), -03 (AR), -05 (CO), -07 (DE), -09 (FL), -10 (GA), -51 (HI), -14 (IA), -11 (ID), -12 (IL), -13 (IN), -16 (KY),
-17 (LA), -18 (ME), -19 (MD), -21 (MI), -22 (MN), -23 (MS), --24 (MO), -26 (NE), -27 (NV), -32 (NC), -34 (OH), -35 (OK), -36 (OR), -37 (PA), -38 (RI), -39 (SC),
-41 (TN), -42 (TX), -43 (UT), -45 (VA), -47 (WV), -48 (WI), and -49 (WY)
Oct 23 2020 11:30:09 am
Health ProtectorGuard offers coverage with simple, straight-forward benefits for
doctor visits, hospital stays and more. Design your coverage by selecting one of
six insurance plans to fit your needs and budget.
This is an outline only and is not intended to serve as a legal interpretation of bene ts. Reasonable e ort has been made to have this outline represent the intent of contract language.
However, the contract language stands alone and the complete terms of the coverage will be determined by the policy.
(Back to Cover)
Key features of these insurance plans:
Choose any licensed doctor or hospital in the country.
There is no lifetime maximum benefit.
No coordination with other forms of insurance,
which means you’re paid a fixed amount for a
covered service regardless of when or how other
health insurance you may have pays the claim.
Save using MultiPlan’s nationwide network
Health ProtectorGuard benefits are paid the same,
regardless of which
licensed
providers you use.
You can save with discounts available through the
MultiPlan Limited Benefit Plan Network. MultiPlan
offers access to 4,670 hospitals and 900,000
healthcare professionals* Network providers have
agreed to offer discounts on covered services
which are reflected in your final bill. (Discounts for
non-covered services are at the provider’s discretion.)
Discounted costs for services mean you may be
able to reduce your out-of-pocket costs for medical
services.
If you have a major medical plan, you may need to
stay with certain networks and providers to get the
most coverage out of that plan. Be sure to take that
into consideration.
How to receive benefits:
In order for the MultiPlan Network for Limited
Benefit Plans discounts to apply, benefits must
be paid directly to the provider. Ask your
provider for the assignment of benefits form.
Claims for covered services are submitted by the
provider who is then paid by the insurance
plan.
If the payment is less than the claim amount, you
pay the difference to the provider. If the payment is
more than the claim amount, after the provider is
paid, the remaining benefit is paid to you by check.
Alternatively, you may submit a claim form for
covered services you have paid, and we will
reimburse you directly.
Note: A MultiPlan network flat fee of $3.25 per
policy is charged per month. It is collected each
month that the policy is in force and there is no
pro-rating for a partial month. This fee is in addition
to the premium you pay for the insurance plan.
HOSPITAL
SERVICES
SURGICAL
SERVICES
Find Your Doctor
Visit
multiplan.com/HealthProtectorGuard
to see if your doctor is a part of the MultiPlan Network for
Limited Benefit Plans. MultiPlans network is not insurance.
It is a discount program only.
*
Reference: MultiPlan Network Composition Summary, May 2019
OUTPATIENT
SERVICES
DOCTOR
VISITS
WELLNESS/
PREVENTIVE
PHARMACY
SERVICES
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SURGICAL SERVICES
Outpatient Facility Fee
(maximum per calendar-year)
We pay:
$500 per day
(2 days)
$500 per day
(2 days)
$1,000 per day
(2 days)
$500 per day
(3 days)
$500 per day
(3 days)
$1,000 per day
(3 days)
Surgeon: 4-Tier Surgical Schedule
(unlimited days per calendar-year)
2
Tier 1
We pay:
$10,000 $10,000 $10,000 $10,000 $10,000 $10,000
Tier 2 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000
Tier 3 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000
Tier 4 $500 $500 $500 $500 $500 $500
Assistant Surgeon - Surgical Schedule
Tiers 1 & 2 only (per day)
We pay: 20% of surgeon benefi t schedule above
Anesthesiologist (per day) We pay: 30% of surgeon benefi t schedule above
1
Not available in OH.
2
If more than one surgery in any given day, the largest benefi t amount is paid.
Services received for injuries (and illnesses in ID and MD) are eligible for coverage as of your client’s plan eff ective date; services received due to
illnesses are eligible for coverage beginning on the 6th day following the eff ective date. Preexisting conditions apply. See page 12 for details.
Waiting periods do not apply in ID and MD. There is no waiting period for a loss which results from an accident in VA.
Choice Value Choice Plus Select Value
Primary
Preferred
Select
Preferred
Premier Plus
HOSPITAL SERVICES
Inpatient Hospital Confinement (unlimited) We pay: $1,000 per day $2,000 per day $3,000 per day $4,000 per day $5,000 per day $5,000 per day
Increasing Injury Reimbursement
1
(unlimited) Inpatient Hospitalization
Benefits increase 25% each year, years
2-5, for injury-related hospital stays.
Year 2
We pay:
$1,250 per day $2,500 per day $3,750 per day $5,000 per day $6,250 per day $6,250 per day
Year 3 $1,500 per day $3,000 per day $4,500 per day $6,000 per day $7,500 per day $7,500 per day
Year 4 $1,750 per day $3,500 per day $5,250 per day $7,000 per day $8,750 per day $8,750 per day
Year 5 $2,000 per day $4,000 per day $6,000 per day $8,000 per day $10,000 per day $10,000 per day
Inpatient Hospital Intensive Care Unit (ICU) or
Critical Care Unit (CCU) (maximum per confinement)
We pay:
$2,000 per day
(31 days)
$4,000 per day
(31 days)
$6,000 per day
(31 days)
$2,000 per day
(60 days)
$2,000 per day
(60 days)
$10,000 per day
(31 days)
ICU/CCU benefi t amounts are in addition to Inpatient Hospital Confi nement benefi ts.
Inpatient Physician Visits (maximum
during Inpatient Hospital Confinement)
We pay:
$100 per visit
(1 visit per day)
$100 per visit
(1 visit per day)
$100 per visit
(1 visit per day)
$100 per visit
(1 visit per day)
$100 per visit
(1 visit per day)
$100 per visit
(2 visits per day)
Emergency Room
(maximum per calendar-year)
We pay:
$200 per day
(2 days)
$200 per day
(2 days)
$300 per day
(2 days)
$300 per day
(3 days)
$300 per day
(3 days)
$500 per day
(2 days)
Ambulance-Ground or Water
(maximum per calendar-year)
We pay:
$500 per trip
(1 trip)
$500 per trip
(1 trip)
$500 per trip
(1 trip)
$500 per trip
(1 trip)
$500 per trip
(1 trip)
$1,000 per trip
(1 trip)
Ambulance-Air
(maximum per calendar-year)
We pay:
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
HEALTH PROTECTORGUARD PLANS
PAY BENEFITS FOR THESE ELIGIBLE
COMPREHENSIVE MEDICAL SERVICES:
HOSPITAL
SERVICES
SURGICAL
SERVICES
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Choice Value Choice Plus Select Value
Primary
Preferred
Select
Preferred
Premier Plus
DOCTOR VISITS
Office Visits/Urgent Care Visits for Injury
or Illness: Benefit per visit (maximum per
calendar-year)
We pay:
$100
(2 visits)
$100
(2 visits)
$100
(5 visits)
$100
(10 visits)
$100
(10 visits)
$100
(5 visits)
See rollover benefi t details on page 7.
Second Surgical Opinion
(maximum per calendar-year)
We pay:
$250
(1 day)
$250
(1 day)
$500
(1 day)
$500
(1 day)
$500
(1 day)
$500
(1 day)
WELLNESS/PREVENTIVE
Wellness/Preventive Care Visit (maximum per
calendar-year after initial 6-month waiting period)*
We pay:
$100
(1 day)
$100
(1 day)
$200
(1 day)
$250
(1 day)
$250
(1 day)
$250
(1 day)
PHARMACY SERVICES
Prescription Drugs (Per Rx fi ll) We pay:
Discount Card
only
Generic: $20
Brand: $40
Discount Card
only
Generic: $10
Brand: $40
Generic: $10
Brand: $40
Generic: $20
Brand: $40
Maximum Rx Fills Per calendar-year
(Combined Brand and Generic)
N/A 12 N/A
12 12 12
OUTPATIENT SERVICES
Outpatient Lab/X-ray - Non-preventive/Non-routine:
Benefi t per test (maximum per calendar-year)
We pay:
$200
(1 test)
$200
(1 test)
$300
(1 test)
$100
(3 tests)
$100
(3 tests)
$300
(1 test)
Outpatient Diagnostic Imaging Services:
Benefi t per test (maximum per calendar-year)
We pay:
$500
(1 test)
$500
(1 test)
$500
(1 test)
$500
(1 test)
$500
(1 test)
$1,000
(1 test)
Oral Chemotherapy: Benefi t per month
(maximum per calendar-year)
We pay:
$1,000
(3 months)
$1,000
(3 months)
$1,000
(3 months)
$1,000
(3 months)
$1,000
(3 months)
$2,000
(6 months)
Outpatient Chemotherapy and Radiation - Non-Oral:
Benefi t per day (maximum per calendar-year)
We pay:
$1,000
(40 days)
$1,000
(40 days)
$1,000
(40 days)
$500
(20 days)
$500
(20 days)
$2,000
(60 days)
*
Not available in CO and MN.
Services received for injuries (and illnesses in ID and MD) are eligible for coverage as of your client’s plan eff ective date; services received due to
illnesses are eligible for coverage beginning on the 6th day following the eff ective date. Preexisting conditions apply. See page 12 for details.
Waiting periods do not apply in ID and MD. There is no waiting period for a loss which results from an accident in VA.
HEALTH PROTECTORGUARD PLANS
PAY BENEFITS FOR THESE ELIGIBLE
DAY-TO-DAY MEDICAL SERVICES:
OUTPATIENT
SERVICES
DOCTOR
VISITS
WELLNESS/
PREVENTIVE
PHARMACY
SERVICES
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Why Health ProtectorGuard?
You and your family can apply for
coverage at any time of the year since
Health ProtectorGuard is not subject
to open enrollment periods.
Hospital & Ambulance Benefits
Choice Value Choice Plus Select Value
Primary
Preferred
Select
Preferred Premier Plus
Inpatient Hospital Confinement (unlimited) We pay: $1,000 per day $2,000 per day $3,000 per day $4,000 per day $5,000 per day $5,000 per day
Increasing Injury Reimbursement*
(unlimited)
Inpatient Hospitalization
Benefits increase 25% each year, years
2-5, for injury-related hospital stays.
Year 2
We pay:
$1,250 per day $2,500 per day $3,750 per day $5,000 per day $6,250 per day $6,250 per day
Year 3 $1,500 per day $3,000 per day $4,500 per day $6,000 per day $7,500 per day $7,500 per day
Year 4 $1,750 per day $3,500 per day $5,250 per day $7,000 per day $8,750 per day $8,750 per day
Year 5 $2,000 per day $4,000 per day $6,000 per day $8,000 per day $10,000 per day $10,000 per day
Inpatient Hospital Intensive Care Unit (ICU) or
Critical Care Unit (CCU) (maximum per confinement)
We pay:
$2,000 per day
(31 days)
$4,000 per day
(31 days)
$6,000 per day
(31 days)
$2,000 per day
(60 days)
$2,000 per day
(60 days)
$10,000 per day
(31 days)
ICU/CCU benefi t amounts are in addition to Inpatient Hospital Confi nement benefi ts.
Inpatient Physician Visits (maximum
during Inpatient Hospital Confinement)
We pay:
$100 per visit
(1 visit per day)
$100 per visit
(1 visit per day)
$100 per visit
(1 visit per day)
$100 per visit
(1 visit per day)
$100 per visit
(1 visit per day)
$100 per visit
(2 visits per day)
Emergency Room
(maximum per calendar-year)
We pay:
$200 per day
(2 days)
$200 per day
(2 days)
$300 per day
(2 days)
$300 per day
(3 days)
$300 per day
(3 days)
$500 per day
(2 days)
Ambulance-Ground or Water
(maximum per calendar-year)
We pay:
$500 per trip
(1 trip)
$500 per trip
(1 trip)
$500 per trip
(1 trip)
$500 per trip
(1 trip)
$500 per trip
(1 trip)
$1,000 per trip
(1 trip)
Ambulance-Air
(maximum per calendar-year)
We pay:
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
$5,000 per trip
(1 trip)
* Not available in OH.
Increasing Injury Reimbursement
For each year you renew your insurance
plan, your inpatient hospital confinement benefit,
specifically related to injuries, will increase. This means if anyone covered by the policy has
a hospital stay related to an injury the hospital confinement benefit is replaced with the
“Increasing Injury Reimbursement” benefit earned starting year 2 of your insurance plan. The
benefit does not compound from policy year to year. (This increase does not apply to Inpatient
Reimbursement related to sickness.)
If the effective date of coverage is prior to July 1, then the Second Year of coverage will begin on the
following January 1. If the effective date is on or after July 1, the Second Year will begin January 1 following
12 consecutive months of coverage. Subsequent years after the Second Year will begin the following January 1.
All insurance plan options offer benefits for unlimited days of confinement
for inpatient hospital stays.
The ICU benefit pays while confined in the intensive care unit or critical
care unit of a hospital and is paid in addition to the inpatient hospital
confinement benefit. See below for maximum days per confinement.
Hospital Services
HOSPITAL
SERVICES
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Surgical Services
Why Health ProtectorGuard?
Designed to offer simple, straight-forward
benefits, the Health ProtectorGuard
insurance plan you choose will pay the
eligible fixed-benefit amount, regardless
of the amount charged by providers.
Surgical Benefits
Choice Value Choice Plus Select Value
Primary
Preferred
Select
Preferred Premier Plus
Outpatient Facility Fee
(maximum per calendar-year)
We pay:
$500 per day
(2 days)
$500 per day
(2 days)
$1,000 per day
(2 days)
$500 per day
(3 days)
$500 per day
(3 days)
$1,000 per day
(3 days)
Surgeon: 4-Tier Surgical Schedule
(unlimited days per calendar-
year)
1
Tier 1
We pay:
$10,000 $10,000 $10,000 $10,000 $10,000 $10,000
Tier 2 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000
Tier 3 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000
Tier 4 $500 $500 $500 $500 $500 $500
Assistant Surgeon - Surgical Schedule
Tiers 1 & 2 only (per day)
2
We pay: 20% of surgeon benefi t schedule above
Anesthesiologist (per day) We pay: 30% of surgeon benefi t schedule above
1
If more than one surgery in any given day, the highest tiered amount is paid. Surgeries are unlimited per calendar year, but only 1 surgeon benefi t per day is paid.
2
The assistant surgeon benefi t is paid for covered surgical services rendered by an assistant surgeon or by a licensed surgical assistant who is performing duties within the scope of
his or her license. The benefi t is paid per surgery in conjunction with the Surgeon benefi t.
Surgeon benefits apply whether surgery is performed in a hospital,
an outpatient surgical facility, or a doctor’s office/clinic.
All insurance plans have unlimited days of surgical benefits.
Anesthesiologist benefits are paid each day anesthesia is administered
for inpatient or outpatient surgery.
SURGICAL
SERVICES
4-Tier Surgical Schedule (based on surgery type)
Tier 1 Extreme Listed Conditions: Significant, non-diagnostic, invasive
surgical procedures requiring general anesthesia and open incision.
Procedures include open heart surgery (including bypass), major organ
transplant, and brain surgery.
Tier 2 Major Listed Conditions: Non-diagnostic, open incision, surgical
procedures requiring general anesthesia. Procedures may include knee
replacement, hip replacement, rotator cuff repair, and major organ
removal or repair performed on organ within chest, abdomen or pelvic
cavity that is not included in Tier 1.
Tier 3 Non-Major Listed Conditions: Surgical procedures requiring
general anesthesia or conscious sedation such as colonoscopy, removal
of tonsils or adenoids, stent placement, insertion of pacemaker, balloon
angioplasty, heart catherization and laparoscopic hernia repair.
Tier 4 Local/Minor Listed Conditions: Surgical procedures requiring
local or regional anesthesia such as emergency C-sections and closed
treatment of a fracture or dislocation.
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Doctor Visits
Why Health ProtectorGuard?
You have the freedom to choose a licensed
doctor or hospital in the United States for
your care. When you choose a provider in the
MultiPlan Network for Limited Benefit Plans
and assign your benefits, you will benefit from
discounts on the services provided.
Rollover Benefit
If you can rollover your unused data, why not your doctor visits too? This unique
benefit allows you to rollover any unused doctor office (illness or injury) or urgent
care visits remaining at the end of a calendar year to the next calendar year.
A maximum of 5 visits are allowed to rollover. Not available in OH.
If the effective date of coverage is prior to July 1, then any eligible unused visits
may rollover on the following January 1. If the effective date is on or after July 1,
then unused visits cannot begin accruing until January 1 following 12 consecutive
months of coverage.
Doctor Visits
Choice Value Choice Plus Select Value
Primary
Preferred
Select
Preferred Premier Plus
Office Visits/Urgent Care Visits for Injury or
Illness: Benefit per visit (maximum per
calendar-year)
We pay:
$100
(2 visits)
$100
(2 visits)
$100
(5 visits)
$100
(10 visits)
$100
(10 visits)
$100
(5 visits)
See rollover benefi t details below.
Second Surgical Opinion
(maximum per calendar-year)
We pay:
$250
(1 day)
$250
(1 day)
$500
(1 day)
$500
(1 day)
$500
(1 day)
$500
(1 day)
Regardless of the charge for your doctor visit we pay the set
amounts below for eligible services.
Urgent Care is provided at a medical facility providing immediate,
non-routine urgent care for an injury or illness treated on a walk-in basis.
DOCTOR
VISITS
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Wellness/Preventive Care
Wellness/Preventive Care
A Wellness/Preventive care visit is eligible after a 6-month waiting period.
Services eligible under this benefit may include the following: annual physicals,
immunizations (other than a flu shot), mammograms, and blood screenings.
For Wyoming Residents:
This policy does not contain comprehensive adult wellness
benefits as defined by Wyoming law.
Regardless of the charge for your doctor visit we pay the set amount below.
A Wellness/Preventive care visit is eligible after a 6-month waiting period.
Why Health ProtectorGuard?
These insurance plans are guaranteed
renewable to age 65. You and your family
cannot be singled out for a rate increase or
cancellation based on changes to your
health alone. See page 12 for more details.
Plans:
Wellness/Preventive Care Benefit
*
Choice Value Choice Plus Select Value
Primary
Preferred
Select
Preferred Premier Plus
Wellness/Preventive Care Day (maximum per
calendar-year after initial 6-month waiting period)
We pay:
$100
(1 day)
$100
(1 day)
$200
(1 day)
$250
(1 day)
$250
(1 day)
$250
(1 day)
* This benefi t is not available on plans in CO and MN.
According to the Centers for Disease Control and Prevention, “If everyone in the US received
recommended clinical preventive care, we could save over 100,000 lives each year. Preventive health
care can help you stay healthier throughout your life.
— Centers for Disease Control and Prevention, Office of the Associate Director for Policy - Prevention, December 23, 2015
WELLNESS/
PREVENTIVE
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Pharmacy Services
Prescription Drug Discount Card
A National Prescription Savings Network (NPSN) discount card is automatically
included with every insurance plan and is free for you and your dependents to
use. Most U.S. pharmacies honor this card offering savings of up to 50-75%.
The card is pre-activated and ready to use upon receipt. The card can be used
even if the insurance plan you selected does not offer prescription benefits.
The NPSN card is not insurance. It is a discount program only.
How to receive benefits:
Every time you get a prescription, give the pharmacist your card and
ask for discounts on your prescription drugs.
You pay the pharmacy directly and, if your insurance plan provides
prescription benefits, submit a claim form for reimbursement.
Reimbursement is paid directly to you and you receive the applicable
benefit amount based on the
insurance
plan you selected and type of
prescription drug (generic or brand). A listing of covered drugs is available
online at searchrx.com/UHO or by calling 1-877-890-8077.
Name Brand and Generic medication benefits on select insurance plans.
A Prescription Drug Discount Card is included with all insurance plans.
Why Health ProtectorGuard?
Golden Rule Insurance Company is rated “A
(Excellent) by A.M. Best, a widely recognized
rating agency that rates insurance
companies on their relative financial
strength and stability. (08/03/17) F
or the
latest rating, access www.ambest.com.
Pharmacy Services
Choice Value Choice Plus Select Value
Primary
Preferred
Select
Preferred Premier Plus
Prescription Drugs (Per Rx fi ll) We pay:
Discount Card
only
Generic: $20
Brand: $40
Discount Card
only
Generic: $10
Brand: $40
Generic: $10
Brand: $40
Generic: $20
Brand: $40
Maximum Rx Fills Per calendar-year
(Combined Brand and Generic)
N/A 12 N/A
12 12 12
PHARMACY
SERVICES
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Outpatient Services
Outpatient Services
Outpatient Lab/X-ray pays a set amount when you undergo an X-ray or lab test to
diagnose an eligible injury or illness.
Outpatient Diagnostic Imaging Services includes benefits for the following:
angiogram, arteriogram, thallium stress test, electroencephalogram (EEG),
myelogram, positron emission tomography (PET) scan, magnetic resonance
imaging (MRI), and computed tomography (CT) scan.
Major and minor testing like labs, X-ray, and diagnostic imaging
are included.
Outpatient chemotherapy and radiation are reimbursed at the set
amounts below.
Why Health ProtectorGuard?
There is no lifetime maximum benefit so
you may continue to receive benefits up
to the limits each year.
Testing Benefits
Choice Value Choice Plus Select Value
Primary
Preferred
Select
Preferred Premier Plus
Outpatient Lab/X-ray - Non-preventive/Non-routine:
Benefi t per test (maximum per calendar-year)
We pay:
$200
(1 test)
$200
(1 test)
$300
(1 test)
$100
(3 tests)
$100
(3 tests)
$300
(1 test)
Outpatient Diagnostic Imaging Services:
Benefi t per test (maximum per calendar-year)
We pay:
$500
(1 test)
$500
(1 test)
$500
(1 test)
$500
(1 test)
$500
(1 test)
$1,000
(1 test)
Treatment Benefits
Oral Chemotherapy: Benefi t per month
(maximum per calendar-year)
We pay:
$1,000
(3 months)
$1,000
(3 months)
$1,000
(3 months)
$1,000
(3 months)
$1,000
(3 months)
$2,000
(6 months)
Outpatient Chemotherapy and Radiation - Non-Oral:
Benefi t per day (maximum per calendar-year)
We pay:
$1,000
(40 days)
$1,000
(40 days)
$1,000
(40 days)
$500
(20 days)
$500
(20 days)
$2,000
(60 days)
OUTPATIENT
SERVICES
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Exclusions and/or Limitations
The policy may limit or exclude benefits for any loss caused
by, resulting from, for, or relating to any of the following:
A loss occurring before the policy effective date, after
termination of the policy, during any time that coverage is
not in force, or incurred during a waiting period.
Any act of war; intentionally, self-inflicted, bodily harm
(whether sane or insane); or participation in a riot; or
commission or attempt to commit a felony.
Active service in the armed forces or related auxiliaries.
A covered person being intoxicated as defined by applicable
state law or under the influence of narcotics or controlled
substances (does not apply in MD, MI, OK, OR).
Cosmetic treatment.
Pregnancy or childbirth (except for complications of
pregnancy or as required by a state).
Hospital confinement that begins on a Friday or Saturday
unless it is an emergency, or medically necessary inpatient
surgery is scheduled for the day after the date of admission.
Hospital confinement primarily to receive rehabilitation,
custodial care, educational care, or nursing services
(unless expressly provided for by the policy).
Any injury sustained while paid to participate or instruct
in: horseback riding, racing or speed testing, skiing, or rock
or mountain climbing.
Any injury sustained while participating, demonstrating,
instructing, guiding, or accompanying others in: sports
(semi- or professional or intercollegiate not including
intramural sports), parachute jumping, hang gliding,
skydiving, bungee jumping, parakiting, racing or speed
testing any motorized vehicle/conveyance, rodeo sports,
or scuba/skin diving (60 or more feet in depth). Does not
apply in IL, OK, TX, VA.
Operating a taxi or any other passenger transportation for
wage, compensation, or profit (does not apply in TX, VA).
Routine well-baby care of a newborn infant while inpatient,
except as expressly provided for by the policy.
Injuries sustained while operating, riding in, or descending
from any type of non-commercial aircraft. In most states,
this is only excluded if the covered person is a pilot, officer,
or member of the crew of such aircraft or is giving or
receiving any kind of training or instructions or otherwise
has any duties that require him or her to be aboard the
aircraft.
Services performed by an immediate family member.
Expenses/surcharges imposed by a provider (including a
hospital), but which are actually the responsibility of the
provider to pay.
Services or supplies that are not medically necessary to
the diagnosis or treatment of an illness or injury.
Any loss sustained while the covered person is incarcerated
in any prison or other detention facility.
Any loss related to the treatment of mental disorders or
substance abuse (in AR, drug use disorder).
Any loss related to an abortion (unless the life of the mother
would be endangered if the fetus were carried to term).
Any loss for dental expenses, except as expressly provided
for by the policy.
Any loss related to any examination or fitting related to
eyeglasses, contact lenses, hearing aids, eye refraction,
or visual therapy.
Any services rendered outside of the U.S., except for
emergency treatment for a covered person.
Experimental or investigational treatment(s).
Office and/or urgent care visits that relate solely to
alternative treatments as defined by the National Center
for Complementary and Integrative Health of the National
Institute of Health.
Eligibility
At time of application, the primary insured and spouse (as
defined by state) must be between 18-64 years of age (drop
off on 65th birthday) and eligible children 0-25 years of age
(drop off on 26th birthday) or as required by state.
Basic Policy Details
State-specific differences may apply.
Other Details
(all insurance plans)
This is only a general
outline of the basic policy
provisions and exclusions.
State-specific differences
may apply. It is not an
insurance contract, nor
part of the insurance
policy. You will find
complete details in the
policy.
This brochure may be used in
the following states:
Alabama
Alaska
Arizona
Arkansas
Colorado
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kentucky
Louisiana
Maine
Maryland
Michigan
Minnesota
Mississippi
Missouri
Nebraska
Nevada
North Carolina
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
Tennessee
Texa s
Utah
Virginia
West Virginia
Wisconsin
Wyoming
11 of 16
Oct 23 2020 11:30:09 am
THIS IS NOT QUALIFYING HEALTH CARE COVERAGE (“MINIMUM ESSENTIAL COVERAGE”)
THAT SATISFIED THE HEALTH COVERAGE REQUIREMENT OF THE AFFORDABLE CARE ACT.
Misstatement of Age, Gender, or Tobacco Use
If the covered person’s age, gender, or use of tobacco
has been misstated on the covered person’s application
for coverage under the policy, any future premiums may be
adjusted and past premiums may be refunded or owed to
us based on the correct gender or tobacco status. (VA only
- If age is misstated, benefits will be based on what the
premium paid would have purchased at the correct age.)
If a covered person’s age has been misstated and we would
not have issued coverage for that covered person, we will
refund the premium paid minus any benefit amounts paid
by us, and coverage would be void from the effective date.
Notice of Claim
We must receive notice of claim within 30 days of the date
the loss began or as soon as reasonably possible.
Premium
Premium rates are guaranteed for 12 months then subject
to change. The age, gender, and tobacco class of a
covered person and type and level of coverage are some
factors that could be used to determine your premium rate.
You will be given at least a 31-day notice (or longer if
required by your state) of any change in your premium. We
will make no change in your premium solely because of
claims made by a covered person under the policy or a
change in a covered person’s health.
Preexisting Conditions
We will not pay benefits under the policy for a loss which
manifests due to, results from, is caused by, or contributed
to a preexisting condition. The preexisting condition
limitation will not apply longer than 12 months (or as
required by state) after a covered person’s applicable
effective date under the policy.
“Preexisting condition” means an illness, injury or condition:
For which medical advice, diagnosis, care, or treatment
was recommended to or received by a covered person
within 12 months immediately preceding the effective date
the covered person became insured under the policy; or
That manifested symptoms which would cause an
ordinarily prudent person to seek diagnosis or treatment
within the 12 months immediately preceding the applicable
effective date the covered person became insured under
the policy, except in CO, NE, or NC.
Renewability and Termination
The policy is renewable until the earliest of the following:
The primary insured’s 65th birthday (or next premium due
date, dependent on state) or death. If the policy includes
dependents, it may be continued after the primary
insured’s death or 65th birthday:
- By the spouse, if a covered person
- Otherwise, by an eligible child who is a covered person;
Nonpayment of premiums when due.
The date we receive a request from you to terminate the
policy; or
The date there is fraud or a misrepresentation made by or
with the knowledge of a covered person.
Underwriting
Insurance plans are subject to health underwriting.
If you provide incorrect or incomplete information on your
application for insurance your coverage may be voided or
claims denied.
Waiting Periods
There is a 5-day waiting period before benefits will be
payable due to an illness. Services received due to
illnesses are eligible for coverage beginning on the 6th day
following the effective date. Does not apply in ID or MD.
There is a 6-month waiting period before benefits are
payable for the Wellness/Preventive Care benefit.
The waiting period does not apply in ID or MD. In TN, the
waiting period is changed to 30 days.
There is no waiting period for a loss which results from an
accident in VA.
Other Details
(all insurance plans)
This is only a general
outline of the basic policy
provisions and exclusions.
State-specific differences
may apply. It is not an
insurance contract, nor
part of the insurance
policy. You will find
complete details in the
policy.
This brochure may be used in
the following states:
Alabama
Alaska
Arizona
Arkansas
Colorado
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kentucky
Louisiana
Maine
Maryland
Michigan
Minnesota
Mississippi
Missouri
Nebraska
Nevada
North Carolina
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
Tennessee
Texa s
Utah
Virginia
West Virginia
Wisconsin
Wyoming
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Oct 23 2020 11:30:09 am
HEALTH PLAN NOTICES OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED
AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
MEDICAL INFORMATION PRIVACY NOTICE
(Effective January 1, 2019)
We (including our affiliates listed at the end of this notice) are required by law to protect
the privacy of your health information. We are also required to send you this notice, which
explains how we may use information about you and when we can give out or “disclose”
that information to others. You also have rights regarding your health information that are
described in this notice. We are required by law to abide by the terms of this notice.
The terms “information” or “health information” in this notice include any information we
maintain that reasonably can be used to identify you and that relates to your physical or
mental health condition, the provision of health care to you, or the payment for such
health care. We will comply with the requirements of applicable privacy laws related to
notifying you in the event of a breach of your health information.
We have the right to change our privacy practices and the terms of this notice. If we make
a material change to our privacy practices, we will provide to you in our next annual distribution,
either a revised notice or information about the material change or how to obtain a revised
notice. We will provide this information either by direct mail or electronically in accordance
with applicable law. In all cases, we will post the revised notice on our websites, such as
www.uhone.com, www.myuhone.com, www.uhone4me.com, www.myallsavers.com, or
www.myallsaversconnect.com.
We reserve the right to make any revised or changed notice
effective for information we already have and for information that we receive in the future.
We collect and maintain oral, written and electronic information to administer our
business and to provide products, services and information of importance to our
customers. We maintain physical, electronic and procedural security safeguards in the
handling and maintenance of our enrollees’ information, in accordance with applicable
state and Federal standards, to protect against risks such as loss, destruction or misuse.
How We Use or Disclose Information.
We must
use and disclose your health information to
provide information:
To you or someone who has the legal right to act for you (your personal representative)
in order to administer your rights as described in this notice; and
To the Secretary of the Department of Health and Human Services, if necessary, to
make sure your privacy is protected.
We have the right to
use and disclose health information for your treatment, to pay for
your health care and operate our business. For example, we may use or disclose your
health information:
For Payment
of premiums due us, to determine your coverage and to process claims for
health care services you receive including for subrogation or coordination of other
benefits you may have. For example, we may tell a doctor whether you are eligible for
coverage and what percentage of the bill may be covered.
For Treatment.
We may use or disclose health information to aid in your treatment or the
coordination of your care. For example, we may disclose information to your physicians
or hospitals to help them provide medical care to you.
For Health Care Operations.
We may use or disclose health information as necessary to
operate and manage our business activities related to providing and managing your
health care coverage. For example, we might conduct or arrange for medical review, legal
services, and auditing functions, including fraud and abuse detection or compliance
programs. We may also de-identify health information in accordance with applicable
laws. After that information is de-identified, the information is no longer subject to this
notice and we may use the information for any lawful purpose.
To Provide Information on Health Related Programs or Products
such as alternative medical
treatments and programs or about health-related products and services.
To Plan Sponsors.
If your coverage is through an employer group health plan, we may
share summary health information and enrollment and disenrollment information with
the plan sponsor. In addition, we may share other health information with the plan
sponsor for plan administration if the plan sponsor agrees to special restrictions on its
use and disclosure of the information in accordance with Federal law.
For Underwriting Purposes.
We may use or disclose your health information for underwriting
purposes; however, we will not use or disclose your genetic information for such purposes.
For Reminders.
We may use or disclose health information to contact you for
appointment reminders with providers who provide medical care to you.
We may
use or disclose your health information for the following purposes under limited
circumstances:
As Required by Law.
We may disclose information when required to do so by law.
To Persons Involved With Your Care.
We may use or disclose your health information to a
person involved in your care, such as a family member, when you are incapacitated or in
an emergency, or when you agree or fail to object when given the opportunity. If you are
unavailable or unable to object we will use our best judgment to decide if the disclosure is in
your best interests. Special rules apply regarding when we may disclose health
information to family members and others involved in a deceased individuals care. We may
disclose health information to any persons involved, prior to the death, in the care or
payment for care of a deceased individual, unless we are aware that doing so would be
inconsistent with a preference previously expressed by the deceased.
For Public Health Activities
such as reporting disease outbreaks to a public health authority.
For Reporting Victims of Abuse, Neglect or Domestic Violence
to government authorities,
including a social service or protective service agency.
For Health Oversight Activities
such as licensure, governmental audits and fraud and
abuse investigations.
For Judicial or Administrative Proceedings
such as in response to a court order, search
warrant or subpoena.
For Law Enforcement Purposes
such as providing limited information to locate a missing
person or report a crime.
To Avoid a Serious Threat to Health or Safety
by, for example, disclosing information to public
health agencies or law enforcement authorities, or in the event of an emergency or
natural disaster.
33638-X-201902
Products are either underwritten or administered by: All Savers Insurance Company, All Savers Life Insurance Company of California, Golden Rule
Insurance Company, Oxford Health Insurance, Inc., UnitedHealthcare Insurance Company, and/or UnitedHealthcare Life Insurance Company.
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Oct 23 2020 11:30:09 am
For Specialized Government Functions
such as military and veteran activities, national
security and intelligence activities, and the protective services for the President and
others.
For Workers’ Compensation
including disclosures required by state workers’ compensation
laws that govern job-related injury or illness.
For Research Purposes
such as research related to the prevention of disease or disability,
if the research study meets Federal privacy law requirements.
To Provide Information Regarding Decedents.
We may disclose information to a coroner or
medical examiner to identify a deceased person, determine a cause of death, or as
authorized by law. We may also disclose information to funeral directors as necessary
to carry out their duties.
For Organ Procurement Purposes.
We may use or disclose information to entities that
handle procurement, banking or transplantation of organs, eyes or tissue to facilitate
donation and transplantation.
To Correctional Institutions or Law Enforcement Officials
if you are an inmate of a
correctional institution or under the custody of a law enforcement official, but only if
necessary (1) for the institution to provide you with health care; (2) to protect your health
and safety or the health and safety of others; or (3) for the safety and security of the
correctional institution.
To Business Associates
that perform functions on our behalf or provide us with services if
the information is necessary for such functions or services. Our business associates
are required, under contract with us and pursuant to Federal law, to protect the privacy
of your information and are not allowed to use or disclose any information other than
as specified in our contract and as permitted by Federal law.
Additional Restrictions on Use and Disclosure.
Certain Federal and state laws may require
special privacy protections that restrict the use and disclosure of certain health
information, including highly confidential information about you. Such laws may
protect the following types of information: Alcohol and Substance Abuse, Biometric
Information, Child or Adult Abuse or Neglect, including Sexual Assault, Communicable
Diseases, Genetic Information, HIV/AIDS, Mental Health, Minors’ Information,
Prescriptions, Reproductive Health, and Sexually Transmitted Diseases.
If a use or disclosure of health information described above in this notice is prohibited
or materially limited by other laws that apply to us, it is our intent to meet the
requirements of the more stringent law.
Except for uses and disclosures described and limited as set forth in this notice, we will
use and disclose your health information only with a written authorization from you. This
includes, except for limited circumstances allowed by Federal privacy law, not using or
disclosing psychotherapy notes about you, selling your health information to others or
using or disclosing your health information for certain promotional communications that
are prohibited marketing communications under Federal law, without your written
authorization. Once you give us authorization to release your health information, we
cannot guarantee that the person to whom the information is provided will not disclose
the information. You may take back or “revoke” your written authorization, except if we
have already acted based on your authorization. To revoke an authorization, call the phone
number listed on your health plan ID card.
What Are Your Rights.
The following are your rights with respect to your health information.
You have the right to ask to restrict
uses or disclosures of your information for treatment,
payment, or health care operations. You also have the right to ask to restrict
disclosures to family members or to others who are involved in your health care or
payment for your health care. We may also have policies on dependent access that
may authorize certain restrictions.
Please note that while we will try to honor your request
and will permit requests consistent with our policies, we are not required to agree to any restriction.
You have the right to ask to receive confidential communications
of information in a different
manner or at a different place (for example, by sending information to a
PO Box instead of your home address). We will accommodate reasonable requests
where a disclosure of all or part of your health information otherwise could endanger
you. In certain circumstances, we will accept verbal requests to receive confidential
communications; however, we may also require you to confirm your request in writing.
In addition, any request to modify or cancel a previous confidential communication
request must be made in writing. Mail your request to the address listed below.
You have the right to see and obtain a copy
of health information that we maintain about you
such as claims and case or medical management records. If we maintain your health
information electronically, you will have the right to request that we send a copy of your
health information in an electronic format to you. You can also request that we provide a
copy of your information to a third party that you identify. In some cases you may receive
a summary of this health information. You must make a written request to inspect and
copy your health information or have it sent to a third party. Mail your request to the
address listed below. In certain limited circumstances, we may deny your request to
inspect and copy your health information. If we deny your request, you may have the right
to have the denial reviewed. We may charge a reasonable fee for any copies.
You have the right to ask to amend information
we maintain about you such as claims and
case or medical management records, if you believe the health information about you is
wrong or incomplete. Your request must be in writing and provide the reasons for the
requested amendment. Mail your request to the address listed below.
If we deny your request, you may have a statement of your disagreement added to your
health information.
You have the right to receive an accounting
of certain disclosures of your information
made by us during the six years prior to your request. This accounting will not include
disclosures of information: (i) for treatment, payment, and health care operations
purposes; (ii) to you or pursuant to your authorization; and (iii) to correctional institutions
or law enforcement officials; and (iv) other disclosures for which Federal law does not
require us to provide an accounting.
33638-X-201902
Products are either underwritten or administered by: All Savers Insurance Company, All Savers Life Insurance Company of California, Golden Rule
Insurance Company, Oxford Health Insurance, Inc., UnitedHealthcare Insurance Company, and/or UnitedHealthcare Life Insurance Company.
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Oct 23 2020 11:30:09 am
You have the right to a paper copy of this notice.
You may ask for a copy of this notice at
any time. Even if you have agreed to receive this notice electronically, you are still
entitled to a paper copy of this notice. In addition, you may obtain a copy of this notice at
our websites such as
www.uhone.com, www.myuhone.com, www.uhone4me.com,
www.myallsavers.com, or www.myallsaversconnect.com.
You have the right to be considered a protected person.
(New Mexico only)
A “protected person” is a victim of domestic abuse who also is either: (i) an applicant
for insurance with us; (ii) a person who is or may be covered by our insurance; or
(iii) someone who has a claim for benefits under our insurance.
Exercising Your Rights
Contacting your Health Plan.
If you have any questions about this notice or want to
exercise any of your rights, you may contact a UnitedHealthOne Customer Call Center
Representative. For Golden Rule members call us at 800-657-8205 (TTY 711). For All
Savers members, call us at 1-800-291-2634 (TTY 711).
Filing a Complaint.
If you believe your privacy rights have been violated, you may file a
complaint with us at the address listed below.
Submitting a Written Request.
Mail to us your written requests to exercise any of your
rights, including modifying or cancelling a confidential communication, requesting copies
of your records, or requesting amendments to your record at the following address:
Privacy Office, 7440 Woodland Drive, Indianapolis, IN 46278-1719
You may also notify the Secretary of the U.S. Department of Health and Human Services of your
complaint.
We will not take any action against you for filing a complaint.
Fair Credit Reporting Act Notice.
In some cases, we may ask a consumer-reporting
agency to compile a consumer report, including potentially an investigative consumer
report, about you. If we request an investigative consumer report, we will notify you
promptly with the name and address of the agency that will furnish the report. You may
request in writing to be interviewed as part of the investigation. The agency may retain a
copy of the report. The agency may disclose it to other persons as allowed by the
Federal Fair Credit Reporting Act.
We may disclose information solely about our transactions or experiences with you to our
affiliates.
MIB.
In conjunction with our membership in MIB, Inc., formerly known as Medical
Information Bureau (MIB), we or our reinsurers may make a report of your personal
information to MIB. MIB is a not-for-profit organization of life and health insurance
companies that operates an information exchange on behalf of its members.
If you submit an application or claim for benefits to another MIB member company for
life or health insurance coverage, the MIB, upon request, will supply such company
with information regarding you that it has in its file.
If you question the accuracy of information in the MIB’s file, you may seek a correction
in accordance with the procedures set forth in the Federal Fair Credit Reporting Act.
Contact MIB at: MIB, Inc., 50 Braintree Hill Park Ste. 400, Braintree, MA 02184-8734,
1-866-692-6901,
www.mib.com.
FINANCIAL INFORMATION PRIVACY NOTICE
(Effective January 1, 2019)
We (including our affiliates listed at the end of this notice) are committed to maintaining
the confidentiality of your personal financial information. For the purposes of this
notice, “personal financial information” means information, other than health
information, about an insured or an applicant for coverage that identifies the individual,
is not generally publicly available and is collected from the individual or is obtained in
connection with providing coverage to the individual.
Information We Collect.
Depending upon the product or service you have with us, we may
collect personal financial information about you from the following sources:
Information we receive from you on applications or other forms, such as name,
address, age, medical information and Social Security number;
Information about your transactions with us, our affiliates or others, such as premium
payment and claims history; and
Information from a consumer reporting agency.
Disclosure of Information.
We do not disclose personal financial information about our
insureds or former insureds to any third party, except as required or permitted by law.
For example, in the course of our general business practices, we may, as permitted by
law, disclose any of the personal financial information that we collect about you,
without your authorization, to the following types of institutions:
To our corporate affiliates, which include financial service providers, such as other
insurers, and non-financial companies, such as data processors;
To nonaffiliated companies for our everyday business purposes, such as to process
your transactions, maintain your account(s), or respond to court orders and legal
investigations; and
To nonaffiliated companies that perform services for us, including sending promotional
communications on our behalf.
We restrict access to personal
financial information about you to employees, affiliates and
service providers who are involved in administering your health care coverage or
providing services to you. We maintain physical, electronic and procedural safeguards
that comply with Federal standards to guard your personal financial information.
Confidentiality and Security. We maintain physical, electronic and procedural
safeguards, in accordance with applicable state and Federal standards, to protect
your personal financial information against risks such as loss, destruction or misuse.
These measures include computer safeguards, secured files and buildings, and
restrictions on who may access your personal financial information.
Questions About this Notice.
If you have any questions about this notice, you may contact a
UnitedHealthOne Customer Call Center Representative. For Golden Rule members call us
at 1-800-657-8205 (TTY 711). For All Savers members, call us at 1-800-291-2634 (TTY 711).
The Notice of Privacy Practices, effective January 1, 2019, is provided on behalf of All
Savers Insurance Company; All Savers Life Insurance Company of California; Golden
Rule Insurance Company; Oxford Health Insurance, Inc.; UnitedHealthcare Insurance
Company; and UnitedHealthcare Life Insurance Company. To obtain an authorization to
release your personal information to another party, please go to the appropriate
website listed in this Notice.
33638-X-201902
Products are either underwritten or administered by: All Savers Insurance Company, All Savers Life Insurance Company of California, Golden Rule
Insurance Company, Oxford Health Insurance, Inc., UnitedHealthcare Insurance Company, and/or UnitedHealthcare Life Insurance Company.
15 of 16
Oct 23 2020 11:30:09 am
Conditions Prior To Coverage (Applicable with or without the Conditional Receipt)
Subject to the limitations shown below, insurance will become effective if the following conditions are met:
1. The application is completed in full and is unconditionally accepted and approved by Golden Rule Insurance Company.
2. The first full premium, according to the mode of premium payment chosen, has been paid on or prior to the effective date, and any check is honored on first
presentation for payment.
3. The policy is: (a) issued by Golden Rule Insurance Company exactly as applied for within 45 days from date of application; (b) delivered to the proposed insured;
and (c) accepted by the proposed insured.
Failure to include all material medical information or correct information regarding the tobacco use of any applicant may cause the Company to deny a future
claim and to void your coverage as though it has never been in force. After you have completed the application and before you sign it, reread it carefully.
Be certain that all information has been properly recorded.
Keep this document. It has important information.
© 2020 United HealthCare Services, Inc.
45173-G-1120
I authorize Golden Rule Insurance Company’s (GRIC) New Business and
Medical History Review departments to obtain health information that they need
to underwrite or verify my application for insurance. Any health care provider,
pharmacy benefit manager, consumer-reporting agency, MIB, Inc., formerly
known as Medical Information Bureau (MIB), or insurance company having any
information as to a diagnosis, the treatment, or prognosis of any physical or
mental conditions about my family or me is authorized to give it to GRIC’s New
Business and Medical History Review departments. This includes information
related to substance use or abuse.
I understand any existing or future requests I have made or may make to restrict
my protected health information do not and will not apply to this authorization,
unless I revoke this authorization.
GRIC may release this information about my family or me to the MIB or any
member company for the purposes described in GRIC’s Notice of Privacy
Practices.
I (we) have received GRIC’s Notice of Privacy Practices.
This authorization shall remain valid for 30 months from the date below.
I (we) understand the following:
A photocopy of this authorization is as valid as the original;
I (we) or my (our) authorized representative may obtain a copy of this
authorization by writing to GRIC;
I (we) may request revocation of this authorization as described in GRIC’s Notice
of Privacy Practices;
GRIC may condition enrollment in its health plan or eligibility for benefits on my
(our) refusal to sign this authorization;
The information that is used or disclosed in accordance with this authorization
may be redisclosed by the receiving entity and may no longer be protected by
federal or state privacy laws regulating health insurers.
I have retained a copy of this authorization.
052F-G-0816
Authorization to Obtain and Disclose Health Information
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