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Spring 2010 - Quality of Work Life at (Pierpont Community and Technical College)

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Page 1
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
Hello Fairmont State University or Pierpont Community & Technical College Faculty/Staff Member,
This survey is being conducted by the Office of Institutional Research, in an effort to determine the quality of
work life at Fairmont State University and Pierpont Community and Technical College. This version of the survey
was originally conducted in Spring 2007.
This survey will utilize importance levels, satisfaction levels, stress levels, and other ratings through a variety of
characteristics related to work life and environment.
Many of the survey items were chosen after reviewing a variety of information from previous research work,
including the Noel
-
Levitz, NSSE & CCSSE, FSSE, and "First Year Experience" surveys.
Your responses are extremely important to both the University and the C&TC, and will be completely anonymous.
Some results will be aggregated based on certain collected demographics and job
-
type categories.
The entire survey should take approximately 5
-
15 minutes of your valuable time. At the end, please remember to
utilize the "Done" button to record your responses for analysis.
We are very thankful to you for your participation in this important initiative!!!
Request your participation in this survey:
Page 2
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
Please indicate the extent to which you rate the importance and then level of satisfaction with the following
statements. Give two separate responses for each statement: First, consider and rate the level of importance of
this facet of work life; next consider your impression and satisfaction with this characteristic.
[Note: choose one rating response about the level of importance to you and one rating response about the level
of satisfaction to you.]
Importance to You Scale of 1
-
5:
1 = Not important at all
2 = Not very important
3 = Can't decide
4 = Somewhat Important
5 = Very Important
Satisfaction scale of 1
-
5:
1 = Very Dissatisfied
2 = Dissatisfied
3 = Neutral
4 = Satisfied
5 = Very Satisfied
Relationship with co
-
workers.
Job security.
Directions Section I
-
Importance & Satisfaction
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Page 3
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
Working conditions (comfort, safety).
Flexibility of work hours.
Clearly defined job expectations.
Salary.
Health care benefits.
Retirement benefits.
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Page 4
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
Fair and equitable work performance evaluations.
Opportunities to develop new skills.
Sense that your work is meaningful.
Relationship with your immediate supervisor.
Special recognition for achievements and milestones.
Access to cultural events and/or sporting events.
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Page 5
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
Availability of on-campus child care.
Access to and the cost of recreational/fitness facilities.
Productivity of work-related meetings.
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
1
2
3
4
5
N/A
Importance
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Satisfaction
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Page 6
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
Please indicate the extent to which you rate the following items as a possible source of stress for you during the past year.
Stress scale of 1-
5:
1 = Not a source of Stress
2 = Minimal Stress
3 = Can't decide
4 = Moderate Stress
5 = Extreme Stress
Directions Section II
- Source of Stress
1
2
3
4
5
N/A
Keeping up with
technology.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Rapid pace of workplace
change.
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Availability and cost of
child care.
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Personal finances.
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Care of elderly parent.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Availabilty of promotion
opportunities.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Availability and cost of
food services.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Inefficient use of
technology on campus.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Discrimination (e.g.
prejudice, racism, sexism)
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Marital friction.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Managing household
responsibilities.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Insufficient available
information for decision-
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Page 7
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
making.
Frequency of work-related
meetings.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Conflict among co-workers
in the work place.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Work load.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Availability of parking.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Commuting.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Ineffective communication
methods.
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Difficulties with other work
units.
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Rude or inconsiderate
students.
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Illness or death of a family
member.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Institutional procedures
and "red tape".
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Cost of parking.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Top-down decisions
contrasting with
departmental
expertise/knowledge.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Difficult relationship with
immediate supervisor.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Physical health.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Review / promotion
process.
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Departmental budget
concerns.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Unproductive committee
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Page 8
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
work.
Difficult relationship with
subordinate.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Page 9
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
Please indicate the extent to to which you agree with the following statements.
Agreement scale of 1-
5:
1 = Strongly Disagree
2 = Disagree
3 = Can't decide
4 = Agree
5 = Strongly Agree
Directions Section III
- Level of Agreement
1
2
3
4
5
N/A
The institution really cares
about my well-being.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Management strongly
considers my goals and
values.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
The college/university
community operates from a
strong sense of shared
mission and goals.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Help is available when I
have a problem.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
The organization cares
about and values my
opinions.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
I feel a strong sense of
belonging to this
institution.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
In general, managers in
this institution are quite
accommodating of family-
related needs.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Page 10
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
Colleagues and supervisors
support my work
endeavors.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
The amount of time
required to perform the
responsibilities of my
position has increased
beyond the normal work
day.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
I enjoy discussing this
institution with people
outside it.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
I do not feel "emotionally
attached" to this
organization.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
The institution would
forgive an honest mistake
on my part.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
My organization shows
very little concern for me.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
I would be very happy to
spend the rest of my
career with this institution.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Considering everything,
the quality of my work life
is very good.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
The demands of my work
interfere with my home
and family life.
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
The demands of my family
or spouse/partner interfere
with work-related
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Page 11
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
activities.
Page 12
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
What is your age [in years]?
What is your gender?
Are you a full-time employee?
How long have you worked at Fairmont State University and/or Pierpont C&TC?
How long have you worked in your current position?
How would you classify your position?
24 or younger
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25
-
34
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35
-
44
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45
-
54
nmlkj
55 or older
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Female
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Male
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Yes
nmlkj
No
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less than 3 years
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3
- 5 years
nmlkj
6
- 8 years
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9
- 11 years
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more than 12 years
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less than 3 years
nmlkj
3
- 5 years
nmlkj
6
- 8 years
nmlkj
9
- 11 years
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more than 12 years
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Administration
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Administrative faculty
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Full
-time faculty (benefits eligible)
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Part-time faculty
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Non
-classified staff
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Full
-time classified staff (benefits eligible)
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Part-time staff
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Page 13
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
You are employed with:
What is your marital status?
What is the highest educational level you have attained?
Fairmont State University
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Pierpont Community & Technical College
nmlkj
Married/Living with partner
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Separated / Divorced
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Single
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Widowed
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High school / GED
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Some college
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Associate/Technical degree
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Bachelor's Degree
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Master's Degree
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Doctorate
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Page 14
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
What is your racial or ethnic group?
White
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African-American
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Latino / Hispanic
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Asian American / Asian
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Native American
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Other
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Page 15
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
What improvements could your institution make that would add to your quality of work life? [Please be as specific as
possible!!!]
Section V:
Almost Done!!!!
5
5
6
6
Page 16
Spring 2010 - Quality of Work Life at FSU/PC&TC Survey
Thank you for your time and effort on this initiative. Your responses on this survey provide a very valuable
service in establishing trending for a variety of measures about "Quality of Work Life" at both Fairmont State
University and Pierpont Community & Technical College.
It is the intention that this project will serve as the basis for on
-
going and longitudinal research in the area of
work life quality at FSU and PC&TC.
Thank you again, and have a great day!
Please click "Done" to record/include your responses for analysis.
Thank You!!!!!!!!!!!!!!!
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