PORTING REQUEST FORM
CUSTOMER DETAILS
Number(s) to be ported 1. 2.
3. 4.
5. 6.
7. 8.
9. 10.
Authorizaon Number
Current/ Exisng Operator
Customer Name
Delegated/ Authorised Signatory Name
(Prepaid Only)
Customer Address
Contact Telephone
Email
Idencaon
Passport Number:
Drivers Licence Number:
Naonal Identy Card Number:
EXISTING MOBILE ACCOUNT TYPE Pre-Paid Post-Paid
CUSTOMER DECLARATION
I declare that the information given is correct, that I am appointing the Telecommunications Services of Trinidad & Tobago to close my
account or just specific services with the donor operator and to port my number, and that:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
I am the current subscriber for the number to be ported, or (for prepaid only) I am duly authorised
in wring to act on behalf of the subscriber.
I understand that all messages in the voice mailbox & any other ancillary/associated services of my
exisng operator will be lost.
I understand that undelivered SMS & MMS messages may be lost.
I understand that conguraon informaon from my exisng account will not be transferred to
the new account.
I understand that associated fax & data numbers will not be ported & will cease to be in service.
I confirm that I wish to be a registered subscriber with Telecommunications Services of Trinidad &
Tobago.
I understand that I cannot cancel this porting request after I have sent the validation SMS.
If my porting request is successful I understand that I will not be able to port my number for a
further 180 days.
I have been informed that I have 8 hours to validate my porting request failure to do so will result
in my porting request being rejected & I may be charged a fee.
PRE-PAID ONLY
I understand that any unused prepaid credit with the donor operator will be lost.
I understand that my porting request will be denied if there is any outstanding Debt (eg Digiloan)
on my account.
POST-PAID ONLY
I have paid my last invoice with my existing operator—receipt shown.
I understand that I may have to pay any early termination charges due to my existing operator
before the porting request is approved.
I understand that I am obligated to pay any subscriptions and call charges to my existing operator
until the account is closed by my existing operator, within sixty (60) days of my porting request
being completed or otherwise my existing operator may request my number(s) to be disconnected
& returned to their network.
In no event shall TSTT be liable to the Customer under the terms of any pre-exisng warranes,
guarantees or representaons made to the Customer by any other service provider or any other third party.
Signature:
RECIPIENT OPERATOR DECLARATION
I conrm that I have checked the customer ID and retained a copy. Yes No
Recipient Operator’s Authorised Personnel:
Name:
Signature:
Recipient Operator’s reference number:
