Water and Wastewater Services
2555 West Copans Road
Pompano Beach, FL 33069
POOL CREDIT REQUEST
Office: 954-831-3250
Fax: 954-831-0789
Email: wws_customer_svc@broward.org
Broward County Water and Wastewater Services (WWS) allows a credit once every three years for a swimming pool that
is fully emptied and re-filled. The sewer portion of your bill will be adjusted for the amount of water consumed beyond your
monthly average consumption. Residential sewer accounts cap out at 15K per month. Any usage beyond this threshold,
no additional credit will be granted.
Once the completed request is received via mail, fax or email as listed above, WWS will calculate an adjustment based on
the dimensions of the swimming pool. Your credit will be applied within the next two to three billing cycles. Please pay
your current bill in full to avoid any late fees or interruption of
wa
ter service. Accounts that are billed for water only and
premises with a sub-meter or separate sprinkler meter do not qualify for a pool credit.
After the swimming pool is emptied and re-filled, please complete the following information and return it via mail, fax or
email as listed above. To return the completed form in person, please visit one of our two Customer Service Payment
Centers. Visit us at www.broward.org/waterservices for the center locations and hours of operations.
Please be advised
that splasher pools also known as “kiddie” pools do not qualify for a pool credit.
Reason for re-filling Pool
*For round pools, provide the circumference (width) and average depth only.
Please make sure you have typed the corrected information.
Missing or incorrect information will delay the processing of your request.
Customer
Name
Customer
Signature
Previous Pool Credit Information
Pool Volume used for previous Pool Credit
Current Adjustment Information
Credit for Sewer Fees and Taxes
click to sign
signature
click to edit
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