WWS Leak Adjustment Credit Revised 10-2019
LEAK ADJUSTMENT CREDIT
BOARD OF COUNTY COMMISSIONERS
WATER AND WASTEWATER SERVICES (WWS)
BUSINESS OPERATIONS DIVISION
2555 WEST COPANS ROAD, BLDG. 1
POMPANO BEACH, FL 33069
(954) 831-3250 water@broward.org
(1) CUSTOMER INFORMATION CUSTOMER NUMBER: _____________________
ACCOUNT HOLDER: _________________________________________________________________________________
__
CONTACT NAME (if applicable): _____
_____________________________________________________________________
PROPERTY ADDRESS:
__________________________________________________________________________________________
STREET CITY STATE ZIP + 4
MAILING ADDRESS: _____________________________
_______________________________________________________________
SAME AS ABOVE STREET CITY STATE ZIP + 4
PHONE: HOME: (______) __________________ WORK: (______) __________________ MOBILE:
(______) _____________________
E-MAIL ADDRESS: ____________________________________________________________________________________________
__
(2) REPAIR INFORMATION
DATE OF REPAIR: ____________________ REPAIR COMPLETED BY: ______________________
____________________
PLUMBER’S LICENSE NUMBER: ___________________________________
4
TYPE OF LICENSE
(if applicable): STATE OF FLORIDA BROWARD COUNTY OTHER _________________
DESCRIPTION OF REPAIR(S): _____________________________
______________________________________________
____________________________________________________________________________________________________
_
____________________________________________________________________________________________________
__________________________________________________
___________________________________________________
_____________________________________________________________
________________________________________
I UNDERSTAND THAT I MAY BE CONSIDERED FOR A LEAK ADJUSTMENT CREDIT ONLY IF ALL REPAIRS CAUSING
THE LEAK(S) HAVE BEEN REPAIRED AND CONSUMPTION HAS DECREASED BACK TO NORMAL.
X
_______________________________________
DATE
________________
FOR INTERNAL USE ONLY:
____________ ________ _________________ ________
CUSTOMER NO. UAZ PREMISE NO. CS REP
ATTACHED:
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WWS Leak Adjustment Credit Revised 10-2019
**WATER AND WASTEWATER SERVICES ALLOWS A LEAK CREDIT ONCE PER CALENDAR YEAR**
REQUIREMENTS
1. The above form must be completed and signed within 10 business days after notification by the Department to
the customer that a possible plumbing problem may exist.
2. Attach copies of repair bill(s) and/or a letter from the company or person(s) completing the repairs.
3. All past due balances must be paid.
WAYS TO SUBMIT
MAIL: Water and Wastewater Services
Customer Service
2555 West Copans Road
Pompano Beach, FL 33069
EMAIL: water@broward.org
IMPORTANT INFORMATION
Possible access to your property may be needed.
No credits are issued due to leaks caused by a third party.
If repairs have not been completed, you will not receive an adjustment to your account.
A leak adjustment credit request may take up to 90 days for completion. The Department will notify you regarding
any discrepancies with this adjustment request.
Any future invoices, in addition to the agreed upon payment arrangement, must be paid in full while leak adjustment
credit approval is pending.
WATER AND WASTEWATER SERVICES POLICY REGARDING A LEAK ADJUSTMENT
Leak adjustment credits are applied to the two invoices with the highest, consecutive consumption above the
average and rates are adjusted to the lowest allowable tier.
Leak adjustments are considered once per calendar year.