There is a new law that can help - The Mental Capacity Act 2005
Making decisions
A guide for family, friends and other
unpaid carers
Helping people who are unable to make some decisions for themselves
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Making decisions
A guide for family, friends
and other unpaid carers
Helping people who are unable to make
some decisions for themselves
This booklet provides information on the Mental Capacity Act 2005 and how it will affect you.
It is not a statutory Code of Practice issued under the Mental Capacity Act 2005
and is not a guide to how the law will apply to specific situations.
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This document has been produced by:
In association with the Making Decisions Alliance, including:
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Acknowledgements
The Mental Capacity Implementation Programme (MCIP) published
this booklet. MCIP is a joint government programme between the
Department for Constitutional Affairs, the Department of Health, the
Public Guardianship Office and the Welsh Assembly Government
that has been established to implement the organisation, process
and procedures to launch the Mental Capacity Act in 2007.
We are very grateful to the team from the Making Decisions
Alliance who wrote this booklet. In particular, Sue Brown, Head of
Campaigns and Public Policy at Sense and Andrew Chidgey, Head
of Policy and Campaigns at the Alzheimer’s Society who wrote this
booklet with support from Pauline Thompson, Policy Adviser at Age
Concern and Richard Kramer, Director of Policy at Turning Point.
We are also very grateful to our Advisory Group which was made up
of organisations who work with or represent family and other unpaid
carers of people who lack the capacity to make some decisions for
themselves. They played an important role in sharing their views and
perspectives on the booklet and helped us to reflect on our work.
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Contents
1 Introduction 6
About this booklet 6
2 Why do I need to know about the Mental Capacity Act? 8
3 What is mental capacity? 10
4 What are the key principles of the new Act? 11
5 Who decides if someone has capacity? 13
How could I be involved in assessing capacity? 13
How might I help a person to make a decision for themselves? 14
When might a person’s capacity change? 14
What is a reasonable belief? 15
6 What happens if a person does lack capacity to make
the decision for themselves? 16
How do I decide on best interests? 17
Providing care for a person who lacks capacity 18
The use of restraint 19
7 When should I expect to be consulted? 20
8 What is a Lasting Power of Attorney (LPA)? 22
How will attorneys be appointed? 23
What are attorneys expected to do? 24
Personal welfare attorneys 24
Property and affairs attorneys 25
What happens if I am already the EPA attorney for the
person I care for? 26
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9 What is the role of a Deputy? 27
How do I become a deputy? 28
What do I have to do if I am already a receiver for someone? 28
10 What will the Court of Protection do? 29
11 What will the Office of the Public Guardian do? 31
12 What are advance decisions to refuse treatment? 32
What are the rules about advance decisions to
refuse treatment? 32
What are the rules about advance decisions to refuse
life-sustaining treatment? 33
What if the person I care for already has an advance decision
(or ‘living will’)? 34
Where can I get more information on advance decisions? 34
13 Wishes and feelings and requests for treatment and care 35
14 Protecting people who lack capacity from ill-treatment
or neglect 36
15 Research 37
16 Complaints, disputes and challenging decisions 38
17 Further sources of information and guidance 39
18 Some useful contacts 40
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1. Introduction
About this booklet
The purpose of this booklet is to tell you about a new law called the
Mental Capacity Act which is expected to come into force on
1 April 2007. The booklet is for anyone who helps to care for
someone over 16 who is unable to make some or all decisions.
The inability to make a decision could be because of a brain injury
or stroke, dementia, learning disability, mental health problems,
alcohol or drug misuse, the side effects of medical treatment or any
other illness or disability.
The person you care for may lack capacity to make decisions about
money, health and other matters. You may need to help them to
make those decisions or you may have to take action or make
decisions on their behalf. The Mental Capacity Act sets out what
should happen when someone lacks capacity to make decisions.
This booklet explains:
what the Act says about mental capacity
how to decide if a person lacks capacity to make a decision
how you can help a person plan in advance for what would
happen if they lack capacity to make decisions in the future
what will happen if a person can’t make a particular decision
how you can help a person make their own decisions
on what basis you would take actions on behalf of a person
who lacks capacity
the role of family and friends when professionals are involved
what to do if you think the Act is not being followed
how the Code of Practice for the Mental Capacity Act will help
you.
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This booklet is not about detention or compulsory treatment under
the Mental Health Act 1983. The 1983 Act is primarily about people
who are diagnosed as having a mental health problem which
requires that they be detained or treated in the interests of their own
health or safety or with a view to protecting other people.
The information in this booklet relates only to England and Wales
and unless specified, to people over the age of 16.
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2. Why do I need to know about the
Mental Capacity Act?
The Mental Capacity Act will be relevant to anyone who has a
relative or friend who may lack capacity.
It will clarify the process for caring for people who may lack
capacity.
It will clarify how decisions should be made for your relative or
friend if they are unable to make those decisions for themselves.
It sets out when you should be consulted about decisions made
on behalf of your relative or friend.
It sets out how your relative or friend is protected when others
are making decisions on their behalf.
The Act applies whenever decisions are being made on behalf
of a person who lacks capacity to make a particular decision
for themselves. This includes any assessment of their need for
treatment, services or support. The Act will provide a clearer legal
framework for dealing with mental capacity issues. It includes some
new measures and safeguards and incorporates existing best
practice.
However, there are certain decisions which the Mental Capacity Act
does not allow anyone to make on behalf of a person who lacks
capacity. This is because the decisions or actions are either so
personal to the individual concerned or because they are governed
by other legislation. This includes decisions in areas such as
marriage or civil partnership, divorce, sexual relationships, adoption
and voting.
The Act will be accompanied by a Code of Practice which provides
guidance as to how it should work on a day-to-day basis. The Code
explains in more detail what the key features of the legislation are
and some of the practical steps that people using and interpreting
the new law will need to take into consideration. Certain people
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have to have regard to the Code, including professionals, attorneys,
deputies, paid carers and researchers. You may also find the Code
provides useful guidance in relation to the Act. If you are also an
attorney (see part 8 of this booklet) or a deputy (see part 9) for the
person you care for you will have to have regard to the Code.
If you want to know more detail about the Mental Capacity Act you
can get the Code of Practice for free by downloading it from the
DCA website at: www.dca.gov.uk/legal-policy/mental-capacity
There will also be details of how you can order a hard copy of the
Code of Practice on the website.
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3. What is Mental Capacity
If you have mental capacity, it means that you are able to make your
own decisions. The legal definition says that someone who lacks
capacity cannot do one or more of the following four things:
Understand information given to them.
Retain that information long enough to be able to make a decision.
Weigh up the information available to make a decision.
Communicate their decision.
We all have problems making decisions from time to time, but
the Mental Capacity Act is about more than that. It is specifically
designed to cover situations where someone is unable to make a
decision because their mind or brain is affected, for instance, by
illness or disability, or the effects of drugs or alcohol.
A lack of mental capacity could be due to:
a stroke or brain injury
a mental health problem
dementia
a learning disability
confusion, drowsiness or unconsciousness because of an
illness or the treatment for it
substance misuse.
In all of these instances the person may lack capacity to make
particular decisions at particular times. It does not necessarily mean
that they lack all capacity to make any decisions at all. A person
with a learning disability may lack the capacity to make major
decisions but this does not necessarily mean that they cannot
decide what to eat, wear and do each day. A person with mental
health problems may be unable to make decisions when they are
unwell, but able to make them when they are well.
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4. What are the key principles of the new Act?
There is a lot of detail in the new law but there are some key
principles that are important to understand.
1 All adults are legally able to make a decision for themselves
unless it can be shown that they are unable to make it. This
means that people must not assume that someone cannot
make decisions for themselves just because they have a
particular medical condition or disability, or because they are of
a particular age or appearance.
2 Everyone should be given all the help and support they need
to make a decision before anyone concludes that they cannot
make their own decisions. This means that everyone helping
to care for someone must make an effort to provide all the
necessary information in a way the person can understand
and then make it easy for them to try and explain what
their preferences are. This may be through different ways of
communicating; for example, it may be easier for a person with
learning disabilities to understand something presented with
pictures, photographs, videos or tapes. A deaf person may
need the information explained using sign language.
3 People are allowed to make what we might think is an unwise
or eccentric decision. We cannot say because we think the
decision is unwise that the person does not have the capacity
to make the decision. Many people make unwise decisions
but this alone does not mean that they lack capacity to make
decisions for themselves.
4 Any actions taken or decisions made on behalf of someone
who lacks capacity must be done in their best interests, after
considering what is known about their preferences (unless they
have made a relevant and valid advance decision to refuse
medical treatment - see part 12). It is still important to involve
the person wherever possible in making the decision.
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5 The final principle of the Act is to make sure that people who
lack capacity are not restricted unnecessarily. So if there are
a range of options open to someone making the decision or
acting for someone who lacks capacity, anything done for or on
behalf of that person must be the option which least restricts
the person’s freedom and rights.
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5. Who decides if someone has capacity?
Anyone in a position where they might need to make a decision
for someone who may lack capacity must decide whether that
person is able to make the decision on their own. In many cases
that decision will be your responsibility. There will be times when
a professional will need to make a decision about the person’s
capacity. The Act says that before you, or anyone else, acts on
behalf of someone else they must have a ‘reasonable belief’ that the
person lacks capacity to make the decision for themselves.
Anyone - a health or care professional, other professional, relative
or carer – might need to decide if a person has the capacity to
make a particular decision.
How could I be involved in assessing capacity?
You may be involved in assessing capacity in two ways:
1 A professional may consult you about the person’s capacity.
For instance the person you are caring for might need to have
an operation. The doctor might be unsure if the person has the
capacity to consent to this. Often family members and those
close to a person can provide valuable information to help
assess a person’s capacity and help explain things in a way the
person can understand.
2 You may need to assess the capacity of the person because
you need to do something in order to care for them. You are not
expected to be an expert in assessing capacity, but you have to
have a ‘reasonable belief’ that they lack mental capacity.
You will need to think about:
Do they have a general understanding of what decision
needs to be made?
Do they have a general understanding of the consequences
of this decision?
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Can they weigh up this information and use it to make a
decision?
Is there any way you could help them to make the decision
for themselves?
Is there any way you can help them communicate their
decision or their wishes and feelings?
You will need to think about this for ‘big’ decisions such as where to
live, and for everyday decisions about what to eat or what to wear.
Just because the person makes a different decision from the one
you would make or a decision you consider to be unwise does not
mean that they lack capacity to make that decision.
How might I help a person to make a decision for themselves?
Sometimes people find it difficult to make a decision, but they
do have capacity to make it with support. You may need to take
a bit more time to explain the information. The person may need
support with communication or information, such as an interpreter
or information in Braille or pictures. In some cases an independent
advocate, or other professional, may be able to help. For instance
if the person you care for has communication difficulties it may
be useful to consult a speech and language therapist; or if the
person has been diagnosed with a particular condition it may be a
good idea to get an opinion from a specialist like a psychologist or
psychiatrist, or community learning disability nurse who is familiar
with caring for people with that condition.
When might a person’s capacity change?
The Act recognises that someone’s mental condition and thus their
ability to make decisions can change. For instance, the capacity of
a person with dementia may deteriorate, so that they lack capacity
to make decisions they used to be able to make for themselves. A
person with a learning disability may learn new skills and gain new
understanding so that they are now able to make decisions they
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could not make before. A person with mental health problems may
have capacity on one day but not the next. So an assessment of
capacity will not be fixed. You will need to be aware of this if you
provide care to someone over a period of time.
What is a reasonable belief?
The Act says that you must have a reasonable belief that a person
lacks capacity to make the decision before you can act on their
behalf. The word reasonable is important. Capacity can change,
and a person can have capacity to make one decision and not
another. You will need to decide what is a reasonable way to take
account of this. For instance, if the person you are caring for has a
condition that does not fluctuate, you might need to regularly make
similar decisions on their behalf, such as what they should wear
each day. If someone has a constant or degenerative condition,
however, it might not be reasonable to expect you to make a new
assessment every morning before helping the person to dress.
However, over time you would need to remember that they may
learn new skills and gain the capacity to decide what they should
wear.
Example:
Mary cares for her son, Michael, who is 24, has a learning
disability and is deafblind. Michael finds it very difficult to
understand that he can make choices. As far as Mary can tell,
he is not able to make decisions for himself. Michael attends
a specialist day service five days per week and staff there are
working to teach him about making choices. Mary knows that,
given time, Michael will learn that he can make choices and that
when he does, she will need to support him to make his own
decisions. She regularly talks to the day service staff about this.
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6. What happens if a person does lack capacity
to make the decision for themselves?
If a person does not have capacity to make the decision for
themselves, then others will have to act in their best interests. Some
people plan ahead and may have written an advance decision
where they specified what sort of treatment they would not want
to receive (see part 12). Or they may have stated what sort of care
of treatment they are willing to receive (see part 13). Or they may
have appointed an attorney (see part 8) to make certain decisions
on their behalf. Sometimes the Court of Protection will appoint a
person to make decisions on their behalf: a ‘receiver’ under the old
law or a ‘deputy’ under the new Act (see parts 9 and 10).
If there is no relevant attorney or deputy with the necessary
authority to make the decision in question someone else will have to
decide what should happen. Depending on the particular decision,
this could be you, or a professional. Whoever makes the decision
must make it in the person’s best interests and in accordance with
the principles of the Act (see part 4).
A decision might be needed on a wide range of caring actions
such as diagnostic tests and examinations, medical procedures
and nursing care and decisions about where someone lives or
what services they need. It also includes care such as assistance
with washing, dressing, eating or mobility carried out by you or by
professionals.
When providing care, the carer or professional must have:
assessed that the person lacks capacity
assessed that the action they take is in the person’s best
interests.
Professionals should normally record how they made this
assessment in the person’s health record.
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Example:
Hirut has a medical condition and her doctor feels that a blood
test is needed to establish the most appropriate course of
treatment. The doctor needs her consent to take a blood sample.
Without her consent, the action could be illegal. But Hirut has
a learning disability and after discussing it with her, the doctor
concludes that she lacks the capacity to consent, because she
does not understand what might happen if she does not have the
test. Her doctor knows that he can lawfully take blood without her
consent provided he reasonably believes that Hirut lacks capacity
and that taking the blood is in her best interests.
How do I decide on best interests?
Anything done to or on behalf of someone who lacks capacity to
make the decision for themselves must be in their best interests.
The Act gives a non-exhaustive list of what you need to think about
when working out what is in a person’s best interests. This includes:
Will the person regain capacity and be able to make the
decision? If so, could the decision be delayed to allow this?
As far as possible the person must be involved in any act or
decision.
If the decision is about life-sustaining treatment, the decision
must not be motivated by a desire to bring about the person’s
death.
The wishes and feelings of the person. This includes, any
views they have expressed in the past, which would help to
understand what their wishes, and feelings might be. This might
be things they have written down, said to other people, or how
they have behaved in similar circumstances in the past.
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Any beliefs or values they have that might influence the
decision. This might include religious beliefs, cultural
background or moral views.
Any other factors they would be likely to consider if they were
able to do so.
To do this, whoever is assessing what is in the person’s best
interests will have to consult with carers and anyone with an interest
in their welfare. They will also have to consult anyone who the
person concerned said should be consulted, and any attorney or
deputy that has been appointed. Whoever is making the decision
will then have to weigh up all the factors to decide what is in the
person’s best interests.
Providing care for a person who lacks capacity
You may need to assess what is in a person’s best interests when
you need to carry out care for them. The new Act offers reassurance
that you will not be liable for your action provided you have a
reasonable belief that the person lacks capacity and that the action
you are taking is in the best interests of the person who lacks
capacity. You should be clear about why you have made these
decisions or taken these actions. If there may be disagreement about
what is in the person’s best interests, for example if family members
disagree about what should happen, you might want to keep a note
of your decisions and why you made the decisions you did.
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Example:
Peter is a young man who was studying at college until he was
involved in a road accident and suffered a brain injury. He now
lacks capacity to make any significant decisions about managing
his money. The Court of Protection has appointed his father as
his deputy so that he can invest the compensation that Peter has
received. Peter’s father knows that his son had very strong ethical
objections to the actions of certain multi-national companies.
He therefore picks an ethical investment fund. Even though he
disagrees with his son’s views, he takes account of them when
determining what is in Peter’s best interests.
The use of restraint
The Act allows you to legally carry out caring actions provided that
you have assessed they are in the best interests of the person who
lacks capacity. For example, going into someone’s home without
their permission to clean if for them or helping the person you care
for to bath or dress.
However, where there are several different effective options available
to you or a professional who is providing care or treatment, the Act
says that you must use the one which is least restrictive.
Sometimes it is necessary to physically restrain a person. The Act
allows this but only if it is necessary to prevent the person coming
to harm. For example, you may prevent the person you are caring
for from stepping out into the middle of a busy road, if that person
lacks capacity to understand the danger posed by traffic.
However, any restraint has to be reasonable and in proportion to
the potential harm. You might prevent a person from going out
alone because they cannot cross roads safely, but it would be
unreasonable for you to completely stop them from going outdoors to
protect them from road traffic as this could amount to a deprivation
of their liberty which is not permitted under the Mental Capacity Act.
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7. When should I expect to be consulted?
The Act introduces a new requirement to consult anyone caring for
the person or interested in their welfare (for example family, friends
and unpaid carers) when deciding on best interests. Any person
making a best interests assessment will have to consult anyone
caring for the person or interested in their welfare. This will include
family members even if they no longer provide much direct care but
are still clearly interested in the welfare of their relative. It might also
include close friends.
There may be times when it is not practical and appropriate for the
decision-maker to consult close family and friends, for example, in an
emergency situation it may not be possible to do so. So whether you
are consulted will depend on what sort of decision needs to be made
and the circumstances as the decision-maker assesses them. But
when it is practical and appropriate you will have to be consulted.
This will not mean that you are making the decision, and you should
not be asked to give consent on behalf of another person.
You should be asked what you think would be in the person’s
best interests and whether you can give any information about
the person’s wishes, feelings, values or beliefs. You should not be
asked what you would do in similar circumstances. The person
deciding on best interests must take account of what you say but
they will have to balance what you say with other information to
make their final decision.
Example:
John has dementia. His doctor has suggested that he should
have an operation to remove a cataract. John is no longer able
to remember facts for more than a few seconds, often asking
the same questions over and over again. It is clear that he is not
able to make a decision about the operation. He therefore lacks
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capacity to consent or refuse the treatment offered, and so a
decision has to be made on the basis of his ‘best interests’.
John’s wife is on holiday and his son comes with him to the
appointment. Since the operation is not an emergency, the doctor
decides that it is appropriate to wait until he can consult John’s
wife and a carer from the respite care home as well as his son.
They are able to tell the doctor that in the past John has had
no hesitation about consenting to anaesthetic or sedation. He
also still enjoys watching sport on television, and his cataract is
significantly affecting his ability to do this. However he does get
very distressed if he wakes up in an unfamiliar environment, and
John’s wife is concerned that he will find the whole experience
deeply distressing, especially if it involves a hospital stay.
The family, doctor and care worker all agree that a cataract
operation will significantly improve John’s quality of life and
is in his best interests. It is agreed that John should have the
operation as day surgery, with John’s wife able to be with him the
whole time to provide reassurance.
In most situations, people who lack capacity will have support from
family members or friends, or from a deputy or attorney. However,
the Act creates an Independent Mental Capacity Advocate (IMCA)
service for cases where there are no family or friends that can be
consulted for decisions about serious medical treatment or changes
in accommodation, for example moving to a hospital or care home.
In England Local Authorities and the NHS can also extend the IMCA
service to care reviews where they are satisfied that an IMCA would
provide particular benefit. They can also extend the IMCA service
to adult protection procedures whether or not the person who lacks
capacity has family or friends. In Wales, Local Health Boards and
Local Authorities will be able to extend the IMCA service to care
reviews and adult protection procedures if the National Assembly
for Wales approves this.
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8. What is lasting power of Attorney (LPA)?
The new Act will allow people 18 and over to choose and appoint
someone to make their health, welfare and/or financial decisions
if in the future they lack capacity to make these decisions for
themselves. This person is called an attorney and is appointed by a
formal document called a Lasting Power of Attorney (LPA).
There are two different types of LPA:
1 A personal welfare LPA is for decisions about both health
and personal welfare, such as were to live, day-to-day care or
having medical treatment.
2 A property and affairs LPA is for decisions about finances, such
as selling the donor’s house or managing their bank account.
The person making an LPA is called the donor.
The person/people who the donor chooses to act on their behalf is
called the attorney(s).
An attorney is appointed to make decisions as if they were the
donor themselves. It is very different from being consulted by
professionals, as in the end, where the LPA has given the power to
the attorney, those decisions will rest with the attorney. Attorneys
must act in the donor’s best interests (see part 6) and follow the
Code of Practice (see part 2).
The donor will be able to choose:
the same person to be their personal welfare and property and
affairs attorney
different people for making different decisions relating to their
personal welfare or finance
only a personal welfare attorney
only a property and affairs attorney.
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The donor will also be able to specify whether their attorney can
only make some decisions on their behalf. For instance a donor
might want an attorney to make welfare decisions such as where he
or she should live and about his care, but not medical decisions.
How will attorneys be appointed?
When the Mental Capacity Act comes into force, if the person you
are caring for has capacity to understand what it means to appoint
an attorney, they can choose one or more people to make decisions
on their behalf in the future, should they become unable to do this
for themselves. As a relative, friend or other unpaid carer, you may
be appointed as an attorney.
To appoint an attorney or attorneys the person will be able to get
a special form from the Office of the Public Guardian (OPG) (see
part 11), or stationers that provide legal packs. The form will have
guidance on how to complete it and will also explain how the donor
can place limits on what the attorney can do.
The most important thing is that the donor must be able to
understand what it means to appoint an attorney and to be able
to choose for themselves who they want to make decisions for
them in the future. When completing the form they will also be
able to choose who they want to be notified when the LPA is being
registered. This does not have to be family members; it is up to the
donor to choose. A certificate will also have to be signed to say that
the donor understood what they were doing when signing the form
and that there was no fraud or undue pressure on them when the
LPA was being created.
If the person you care for no longer understands what it means to
appoint an attorney then you might need to consider applying to
the Court of Protection in order to be granted permission to make
decisions on their behalf as a deputy (see part 9).
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What are attorneys expected to do?
Before an LPA can be used, it must be registered with the Office
of the Public Guardian. The donor could choose to register it as
soon as the forms have all been completed, or the donor can leave
the LPA unregistered until it is needed, at which point the attorney
must register it. At registration of the LPA, people chosen by the
donor and listed on the form must be notified. If the LPA is for
health and welfare decisions, the donor might wish to consider early
registration so it could be used in an emergency.
There will be a fee for registration.
Agreeing to become an attorney means you will take on an
important role as the attorney will be able to make decisions on
behalf of the donor. Every attorney will have a duty of care and
must follow the principles in the Act (explained in part 4). They will
also have a legal duty to follow what is in the Code of Practice (see
part 2) which has been written to help professionals, paid carers,
deputies and attorneys know how the Act will work in practice.
All decisions made by attorneys and any actions they take must
be in the donor’s best interests. If there is more than one attorney
appointed jointly they will need to consult with each other to work
out what is in the donor’s best interests.
Personal welfare attorneys
A personal welfare attorney can only use the LPA once it has been
registered and only when the donor is unable to make a particular
health or welfare decision themselves. The decisions an attorney
can make will depend on whether the donor has included any
restrictions on the LPA form. If the donor wants the attorney to be
able to make decisions about life-sustaining treatment they will
need to specifically provide for this in the LPA form. The attorney
cannot make financial decisions unless they have also been
appointed as a financial attorney.
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Example:
Jean is in the early stages of Alzheimer’s disease. She appoints
her daughter as welfare attorney to make any personal welfare
decisions that she loses capacity to make herself. She talks to
her daughter about things which are important to her such as
wanting to stay near her friends, or to be able to go into a care
home that allows pets. If her daughter has at some time to make
decisions using the registered LPA, about where her mother
should live, she is able to take account of the things her mother
has stated when looking at her best interests.
Property and affairs attorneys
A property and affairs LPA could be used at any time after it is
registered, unless the donor has said that it must not be used whilst
they have the capacity to manage their own finances. Some people
want their attorneys to take over the management of their finances
even though they can still manage themselves. For instance, they
may want their attorney to take on managing their bank accounts
and dealing with their bills because they do not like dealing with
money. Others may want their finance LPA used only when they
lack capacity make decisions for themselves.
Unless the donor has placed any restrictions on the form then the
attorney will be able to sign cheques, operate bank accounts, make
investments and buy and sell property in the person’s best interests.
The attorney will have to keep the person’s money separate from
their own, and be able to produce detailed accounts should he/she
be asked to do so by the Office of the Public Guardian (see part
11). Attorneys cannot make any decisions about health and welfare
unless they are also a welfare attorney.
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What happens if I am already the EPA attorney for the person
I care for?
There is already a system for people to appoint attorneys for
financial matters called an Enduring Power of Attorney (EPA).
Existing EPAs will still be valid and can be registered after the
Mental Capacity Act comes into force although new ones cannot be
drawn up after this time.
If you are already an attorney and the EPA has been registered
because the donor can no longer make their own financial decisions
then you just carry on as before. You might find the Code of
Practice (see part 2) and the principles of the Mental Capacity Act
(see part 4) helpful. You are already expected to act in the donor’s
best interests.
If the EPA has not been registered because the donor is still able
to make their own decisions, then after the Act comes into force a
donor can:
destroy the EPA and make a finance and property LPA
keep the EPA for finance decisions
in either case make a separate LPA for welfare decisions if they
wish to.
If a donor decides to keep the EPA for their finance decisions the
attorney can continue to use it unregistered unless it has been
specified that it is only to be used if they no longer have capacity.
If at some future date they are no longer able to make financial
decisions for themselves then the attorney will need to register
the EPA at that time. The same procedures that apply to EPAs will
continue as now.
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9. What is the role of a Deputy?
Deputies replace the current system of Court-appointed receivers
to deal with property and affairs of someone who lacks capacity,
but in future deputies could also be appointed to deal with personal
welfare decisions.
If it is necessary to give someone continuing authority to deal with
a series of on-going decisions, the Court of Protection (see part 10)
can appoint a deputy to act and make decisions about property and
affairs or to make personal welfare decisions on behalf of a person
who lacks capacity. The court order from the Court of Protection
will specify what powers a deputy should have. The court will make
these powers as limited in scope and duration as possible. It can
just make an order itself covering a one off decision that needs
making. In most cases deputies will be appointed when a series of
on-going decisions are necessary.
Being appointed a deputy means taking on an important role, as
the deputy stands in the shoes of the person who cannot make the
decision(s) him or herself. The deputy makes any decisions (about
matters specified in the court order) on behalf of the person who is
unable to make the decision themselves. Deputies will have a legal
duty to follow the principles of the Act and always act in the best
interest of the person. They also must follow the Code of Practice
(see part 2).
Finance deputies will be much like the current receivers who look
after the finances of the people who lack capacity and who need to
make a range of financial decisions. Welfare deputies are new and
it is not likely they will be appointed by the court unless a series of
linked health or welfare decisions need to be made, so that a single
order is not appropriate or where there are serious disputes about
what is in the person’s best interests.
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How do I become a deputy?
If the person you care for has not appointed or is unable to appoint
an attorney, and they need certain decisions made on their behalf
which cannot be taken other than by bringing the matter to court,
then you will need to apply to the Court of Protection (see part 10).
An application form will be available from the Office of the Public
Guardian. You have to be 18 or over to become a deputy. The Court
will decide whether it thinks you are suitable to be a deputy. The
Court will also decide if a deputy is needed, or whether it can just
make an order to cover the particular decision that needs making.
Although you apply to the Court of Protection to become a deputy,
in most cases the application can be decided on the information
given in the forms, without any formal hearing.
The Office of the Public Guardian (see part 11) is responsible for
supervising and supporting deputies. There will be fees for the
costs of the application process and for ongoing supervision.
What do I need to do if I am already a receiver for someone?
If you are currently a receiver, when the new Act comes in, you
will continue to act as before but will be known as a deputy for
financial affairs. The August 2006 edition of Reaching Out for
receivers explains the changes. See www.guardianship.gov.uk/
formsdocuments/publications.htm for this edition of Reaching Out.
More information will be sent to receivers nearer April 2007. If at any
later stage the person you care for needs to have a welfare deputy
appointed you will need to apply separately for that. For more
information please go to www.guardianship.gov.uk
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10. What will the new Court of Protection do?
The new Court of Protection will be able to make decisions about
both property and affairs and personal welfare matters. The Senior
Judge will be based in London and he will be assisted by specially
trained judges at key locations in England and Wales. This will mean
that any hearings can be nearer to the people concerned. The Court
will make final decisions on capacity if there is uncertainty whether
a person is able to make the decision in question. It will deal with
decisions about the finances and property of a person who lacks
capacity and certain serious medical treatment decisions, most
commonly where there is a dispute about best interests. The Court
will normally only hear personal welfare cases where parties have
not been able to reach consensus about what is in the person’s
best interests by other means (see part 16).
In addition it will be able to:
make one-off orders to deal with one off situations. For
instance, where there is a serious dispute about where the
person should live which has not been resolved by other means
appoint deputies (see part 9)
deal with applications to object to registrations of EPAs and
LPAs. If necessary it will give directions to the attorney or
deputy
remove the powers of an attorney or deputy who has not
been acting in the person’s best interests and put alternative
arrangements in place.
Although the Act does not generally cover children the Court will
be able to make decisions about the property and affairs of a child
under 16 if it is likely they will continue to need to have decisions
made for them about finances after they are 18. In some situations,
the Court could therefore make an order or appoint a deputy for a
child.
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Although many Court hearings will take place in key regional
locations all applications should be made initially to the Court of
Protection’s Central Registry in Archway, North London. The Central
Registry will deal with any urgent interim directions required and will
then if necessary refer the matter to be heard at a regional court if
this is in the best interests of the individual concerned.
Some people will need to get the Court’s permission to make an
application. The rules about this will be set out in the application
forms and guidance.
There will be more information about how you can access the Court
of Protection and who needs to seek permission for court action
in 2007. It will be available in leaflet form and on the OPG website.
The OPG Customer Service will always be a first point of contact
and able to give advice (see part 11).
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11. What will the Office of the Public Guardian do?
The Act creates a new public office - a Public Guardian. The
Public Guardian will be supported by a new Office of the Public
Guardian (OPG). It will be responsible for the register of LPAs, EPAs
and deputies. It will supervise deputies and arrange for Court of
Protection visitors to visit you if you are a deputy and the person
you care for, from time to time. It will follow up cases where there
is any concern raised about the way attorneys and deputies are
acting.
The OPG will be monitored by the Public Guardian Board and will
be required to produce an annual report of its work throughout the
year.
When the Act comes in, the OPG will provide a Customer Contact
Unit which will be the first point of contact for anyone who needs
advice or information about the Mental Capacity Act, becoming a
deputy, when a single order may be appropriate, or making an LPA
or registering either an LPA or an EPA.
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12. What are advance decisions to
refuse treatment?
An advance decision to refuse treatment allows people aged 18 or
over to set out what particular types of treatment they would not
want to have, should they lack capacity to decide this for themselves
in the future. An advance decision can be about any treatment that
a person does not want to receive at a time when they lack capacity,
even if the refusal may result in their death. An advance decision
does not need to be in writing, except for decisions relating to end of
life treatment (see below) but it is helpful if it is.
Some people have views about what types of treatment that they
don’t want to have and would not consent to and an advance
decision allows them to express these views clearly, before they
lose capacity. If a person has made an advance decision refusing
a particular medical treatment, and that advance decision is valid
and applicable, then the decision should be followed and treatment
should not be provided.
Advance decisions, currently also called advance directives or
‘living wills’, are possible under common law and the Mental
Capacity Act puts them on a statutory footing and also explains
what is required in law for an advance decision to be valid and
applicable. In addition, the Mental Capacity Act introduces new
safeguards to prevent the misuse of advance decisions.
This is a complex area and if you need more detail you should see
Chapter 9 of the Mental Capacity Act Code of Practice
What are the rules about advance decisions to
refuse treatment?
The Mental Capacity Act introduces a number of requirements for
making an advance decision. A doctor making a decision about
treatment must be satisfied that the advance decision exists, is
valid and applicable to the particular treatment in question.
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A valid and applicable advance decision must be followed and
takes precedence over any view that anyone else has about what is
in the bests interests of the person in question, even if the result is
that the decision ends the person’s life.
The following list gives a brief summary of some of the main
requirements for advance decisions (For more detail you should
consult the Code of Practice):
It must be valid. The person must have had capacity to
make the advance decision and the person must not have
withdrawn it, or overridden it by making an LPA that relates to
the treatment in the advance decision, or acted in a way that is
clearly inconsistent with the advance decision.
It must be applicable. It should make clear which treatment is
being refused (detailed medical terms do not have to be used)
and it should explain which circumstances the refusal refers to.
What are the rules about advance decisions to refuse
life-sustaining treatment?
There are special requirements for making advance decisions to
refuse life-sustaining treatment (any treatment that is needed to
keep you alive and without which you might die). Such advance
decisions must be in writing, signed and witnessed and the person
making the advance decision must have stated that the decision
is to apply even if life is at risk. If the statement is separate to the
advance decision this also needs to be signed and witnessed. If
someone makes an advance decision it should be reviewed from
time to time to ensure that it continues to reflect their views.
Advance decisions do not allow people to refuse to be detained
or treated without consent under the Mental Health Act. This is
because even people who have capacity to consent cannot refuse
such detention or treatment.
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An advance decision cannot be used to ask for medical treatment
- it can only say what types of treatment a person would refuse. Nor
can a person use it to ask for their life to be ended.
For more information on advance decisions it is advisable to refer to
the Code of Practice (see part 2).
What if the person I care for already has and advance decision
(or ‘living will’)?
If the person you care for already has an advance decision, then it
may still be valid when the Act comes into force. You should check
that it meets the new rules particularly if it deals with life-sustaining
treatment.
Where can I get more information about advance decisions?
A number of patient support groups and organisations provide
information about making an advance decision. You will find details
of how to contact them at the end of this booklet.
Example:
Helen is a retired nurse and is concerned that if she develops
Alzheimer’s disease she might be given treatment in the later
stages of the disease which she would not consent to. For
example, if she reaches the later stages of Alzheimer’s she has
decided that she does not want to receive artificial nutrition
and hydration via tubes put into her stomach. She therefore
writes an advance decision stating that in the later stages of
Alzheimer’s disease she does not want to receive artificial
nutrition and hydration even if this puts her life at risk. Because
of the requirements of the Act she also writes that the decision
is to be applicable to life-sustaining treatment, signs next to the
statement and asks someone to witness her signature.
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13.Wishes and feelings and requests for
treatment and care
Under the Mental Capacity Act, families, carers and health and
social care professionals have a responsibility to give someone
who lacks capacity care or treatment that reflects their preferences
as far as possible. People can write down or tell others about their
wishes and feelings and preferences about their future treatment
or care. These statements must be taken into account when
determining what is in the person’s best interests, but they are
not legally binding in the same way as advance decisions. Such
statements can request certain types of treatment, which must be
carefully considered, in particular if they have been written down.
However, the request does not need to be followed if, overall it
would not be in the best interests of the person who lacks capacity
or if, in the doctor’s professional judgement, the request is clinically
unnecessary.
These statements can be about anything, including personal
preferences such as having a shower rather than a bath or wanting
to sleep with the light on. However, people cannot use such
statements about their preferences to ask for their life to be ended.
Example:
Shahid has a degenerative condition. He wants to make sure that
if he lacks mental capacity and needs people to help him with
daily tasks, they recognise his cultural traditions. He therefore
writes down a statement explaining his religious beliefs. Shahid
asks for the statement to be filed with his medical notes so that
in the future, if he can no longer make or communicate his own
decisions, he receives the care that meets his needs. His family
know that this statement will help to ensure that Shahid receives
appropriate care.
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14.Protecting people who lack capacity from
ill-treatment or neglect
The Act introduces a new criminal offence of ill-treatment or neglect
of a person who lacks capacity. This is intended to deter people
from abusing, ill-treating or neglecting people who lack capacity.
If convicted, people can be imprisoned or fined.
This could cover restraining someone unreasonably against their
will, failure to provide adequate care, and also the more commonly
understood types of abuse such as financial, sexual, physical and
psychological abuse. Whilst the majority of people who are involved
in the care of vulnerable people are entirely trustworthy, everyone
should be alert to signs of abuse and take swift action to prevent
or stop it. If you think someone is abusing, ill-treating or neglecting
your friend or relative you can contact the police or social services.
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15.Research
Research is an important way for us to understand illness and
disability and to improve the care and support people receive.
This could include testing how effective a certain type of care or
treatment is in supporting those who may lack capacity, or finding
out what caused a condition, for example, dementia. Sometimes
this research will only be useful it involves people who lack the
mental capacity to agree to take part
The Act allows such research to take place but sets out strict
rules protect people who lack capacity to decide to take part in
the research and to make sure their current or previous wishes are
taken into account. These include:
A recognised independent Research Ethics Committee must
agree that the research is necessary, safe and cannot be done
another way using people who are able to give their consent to
the research.
Researchers must talk to family members, partners and other
carers or any other relevant person (such as an attorney or
deputy) about whether to involve the individual who lacks
capacity in the research. If they say that the person without
capacity would not want to be involved in the research, then it
cannot take place.
The research must stop if the person without capacity shows
any sign that they are not happy to be involved.
The possible benefits of taking part in the research must be
greater than any potential risk or harm to the person or it must
help other people and must not hurt or upset the person.
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16.Complaints, disputes and challenging
decisions
There may be situations where you wish to challenge a decision or
need to find a way to resolve a dispute. This might happen if you
think you have not been consulted where it would be appropriate,
or a decision is made which you do not think is in the best interests
of your friend or relative. You may be involved in situations where
there is disagreement, perhaps among family members or between
family and a professional, about a decision such as what is in a
person’s best interests. There are a number of steps you can take in
these situations.
Involving an independent advocate (not an IMCA) who can
help make sure your friend or relative’s wishes and feelings are
properly understood may help to resolve disputes.
Making a formal complaint. The NHS, local authorities,
voluntary and private care homes all have formal complaints
processes. If your complaint is about the NHS then the local
PALS (Patient Advice and Liaison Service) may be able to help.
The equivalent agency in Wales is the local Community Health
Council.
The Office of the Public Guardian will be able to give advice and
information about disputes under the Mental Capacity Act.
The Court of Protection can make a ruling if other methods
are not suitable. You might want to get help from a lawyer or
Citizens Advice Bureau about this.
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17. Further sources of information and guidance
Title Available from
Free newsletter update
on the implementation of
the MCA. This will keep
you up to date on events,
communications products
and training materials on the
MCA
Email:
makingdecisions@dca.gsi.gov.uk to
subscribe
Other information booklets
like this one
You can download these for free by going to:
www.dca.gov.uk/legal-policy/mental-
capacity/publications.htm
Or you can email to order hard copies:
makingdecisions@dca.gsi.gov.uk
The Mental Capacity Act
2005
You can download this for free by going to:
www.dca.gov.uk/legal-policy/mental-
capacity/index.htm
Or you can order a hard copy from TSO
by calling 0870 600 5522 or emailing
customerservices@tso.co.uk
The Code of Practice for the
Mental Capacity Act
You can download this for free by going to:
www.dca.gov.uk/legal-policy/mental-
capacity/index.htm
There will be details of how you can order
hard copies on the website.
Information on the IMCA
service, IMCA Pilots and
training materials for
IMCAs
www.dh.gov.uk/imca
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The following organisations were involved in writing and advising
on the information booklets on the Mental Capacity Act.
Organisation What it is/does Contact
Action for
Advocacy
A resource and
support agency for
the advocacy sector,
information, training
and advice
PO Box 31856, Lorrimore Square
London, SE17 3XR
www.actionforadvocacy.org
Age Concern
England
Age Concern is a
source of advice and
information for older
people
Astral House, 1268 London Road
London, SW16 4ER
www.ageconcern.org.uk
www.accymru.org.uk
T 020 8765 7200
Alzheimer’s
Society
Alzheimer’s Society
provides information
and support for
people with dementia
and their carers
Gordon House , 10 Greencoat Place
London, SW1P 1PH
www.alzheimers.org.uk
Helpline: 0845 300 0336
Association of
Black Social
Workers
and Allied
Professions
The Association aims
to improve the quality
of health and social
care for Black users
and staff
65 Woodrow, Woolwich , London,
SW18 5DH
T 020 8 854 7402
Association
of Directors of
Social Services
(ADSS)
ADSS represents
all the Directors
of Adults Social
Services (DASS) and
Directors of Children’s
Services (DCS) in
England, Wales and
Northern Ireland
ADDSS Administrator, ADDSS
Business Unit, Local Government
House, Smith Square, London,
SW1P 3HZ
www.adss.org.uk
T 020 7072 7433
British
Association of
Social Workers
(BASW)
BASW is the
largest association
representing social
work and social
workers in the UK.
16 Kent Street, Birmingham, B5 6RD
www.basw.co.uk
T (0121) 622 3911
18. Some useful contacts
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Organisation What it is/does Contact
British Medical
Association
(BMA)
BMA represents
doctors from all
branches of medicine
all over the UK
MA House, Tavistock Square,
London, WC1H 9JP
www.bma.org.uk
T 020 7387 4499
Carers UK
Looks after family,
partners or friends in
need of help because
they are ill, frail or
have a disability
20/25 Glasshouse Yard, London,
EC1A 4JT
www.carersuk.org
T 020 7566 7637
Down’s
Syndrome
Association
Offers help for
people with Down’s
Syndrome
Langdon Down Centre, 2a Langdon
Park
Teddington, Middlesex, TW11 9PS
www.downs-syndrome.org.uk
T 0845 230 0372
English
Community
Care
Association
The largest
representative body
for community care in
England
4th Floor, 145 Cannon Street,
London
www.ecca.org.uk
T 020 7220 9595
Foundation
for People
with Learning
Disabilities
Works with people
with learning
disabilities to improve
the quality of their
lives
Sea Containers House, 20 Upper
Ground
London, SE1 9QB
www.learningdisabilities.org.uk
T 020 7803 1100
General Medical
Council (GMC)
GMC registers
doctors to practise
medicine in the UK
Regents Place, 350 Euston Road
London, NW1 3JN
T 0845 357 3456
Headway
– the brain injury
association
To promote
understanding of
all aspects of brain
injury; and to provide
information, support
and services to
people with a brain
injury, their family and
carers
4 King Edward Court Service , King
Edward Street, Nottingham, NG1
1EW
www.headway.org.uk
T 0115 9240800
Helpline 0808 800 2244
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Organisation What it is/does Contact
Local
Government
Association
(LGA)
LGA promotes the
interests of English
and Welsh local
authorities – a total
of just under 500
authorities
Local Government House, Smith
Square
London, SW1P 3HZ
www.lga.gov.uk
T 020 7664 3131
MENCAP
Charity working with
people with learning
disabilities, their
families and carers
123 Golden Lane, London, EC1Y
ORT
www.mencap.org.uk
T 020 7454 0454
Mental Health
Foundation
A leading UK charity
that provides
information, carries
out research,
campaigns and works
to improve services
for anyone affected
by mental health
problems, whatever
their age and
wherever they live
Sea Containers House
(same address as Foundation for
People with Learning Disabilities)
www.mentalhealth.org.uk
T 020 7803 1100
MIND
A mental health
charity in England
and Wales
15-19 Broadway, Stratford, London
E15 4BQ
www.mind.org.uk
T 0208 519 2122
National Autistic
Society (NAS)
NAS exists to
champion the rights
and interests of all
people with autism
and to ensure that
they and their families
receive quality
services appropriate
to their needs
393 City Road, London, EC1V 1NG
www.autism.org.uk
Helpline 0845 070 4004
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Organisation What it is/does Contact
National Care
Association
(NCA)
NCA represents the
interests and provides
services to support
small and medium
sized providers of
social care in England
and Wales
45-49 Leather Lane, London, EC1N
7JT
www.nca.gb.com
T 020 7831 7090
National Care
Forum
The National
Care Forum was
established to
represent the
interests of not-for-
profit health and
social care providers
in the United
Kingdom
National Care Form, 3 The
Quadrant,
Coventry, CV1 2DY.
www.nationalcareforum.org.uk
T 024 7624 3619
The National
Family Carer
Network
A network that
provides a focal point
for issues affecting
families that include
an adult with a
learning disability
Merchants House, Wapping Road
Bristol, BS1 4RW
www.familycarers.org.uk
T 01376 345791
The National
Family Carer
Support Service
Provides support for
family carers
Merchants House, Wapping Road
Bristol, BS1 4RW
T 0117 930 2608
Patient Concern
Patient Concern
is an organisation
committed to
promoting choice and
empowerment for all
health service users
PO Box 23732, London SW5 9FY
www.patientconcern.org.uk
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Organisation What it is/does Contact
The Relatives
and Residents
Association
The Relatives &
Residents Association
exists for older
people needing, or
living in, residential
care and the families
and friends left
behind
24 The Ivories, 6-18 Northampton
Street
London, N1 2HY
www.relres.org
T 020 7359 8148
RESCARE
The national society
for children and
adults with learning
disabilities and their
families
Steven Jackson House, 31 Buxton
Road
Heaviley, Stockport SK2 6LS
www.rescare.org.uk
T 0161 474 7323
RESPOND
Challenging
vulnerability and
sexual abuse in the
lives of people with
learning disabilities
3rd Floor, 24-32 Stephenson Way
London, NW1 2HD
T 020 7383 0700
F 020 7387 1222
www.respond.org.uk
helpline: 0808 808 0700
Royal College of
Nursing (RCN)
The RCN represents
nurses and nursing
20 Cavendish Square, London, W1G
0RN
www.rcn.org.uk
T 020 7409 3333
Royal College of
Psychiatrists
The Royal College
of Psychiatrists is
the professional and
educational body
for psychiatrists in
the United Kingdom
and the Republic of
Ireland
17 Belgrave Square, London SW1X
8PG
www.rcpsych.ac.uk
T 020 7235 2351
Social Care
Association
A vibrant, inclusive and
informed Association
which visibly promotes
positive practice within
all social care services
throughout the UK
Thornton House, Hook Road,
Surbiton
Surrey KT6 5AN
www.socialcareassociation.co.uk
T 020 8 397 1411
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Organisation What it is/does Contact
Scope
Disability organisation
in England and
Wales, whose focus is
people with cerebral
palsy
6 Market Road, London, N7 9PW
www.scope.org.uk
T 020 7619 7100
Sense
Charity providing
specialist information,
advice and services
to deaf blind people,
their families, carers
and the professionals
who work with them.
Funded to develop
training materials
which address the
advocacy issues for
deaf blind people
11-13 Clifton Terrace, Finsbury Park
London N4 3SR
www.sense.org.uk
T 0845 127 0060
F 0845 127 0061
Text 0845 127 0062
Turning Point
Turning Point is the
UK’s leading social
care organisation,
providing services for
people with complex
needs, including
those affected by
drug and alcohol
misuse, mental
health problems and
those with a learning
disability
New Loom House, 101 Backchurch
Lane
London E1 1LU
www.turning-point.co.uk
T 020 7702 2300
United
Response
A national
organisation creating
opportunities
and services with
people with learning
difficulties and people
with mental health
problems
113 – 123 Upper Richmond Road,
Putney
London SW15 2TL
www.unitedresponse.org.uk
T 020 8246 5200
F 020 8780 9538
Minicom: 020 8785 1706
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When the Mental Capacity Act comes into force, the Office of
the Public Guardian will provide a Customer Services Unit which
will be the first point of contact for anyone who needs advice or
information about the Mental Capacity Act. Their contact details
are:
Phone 0845 330 2900 or go online: www.publicguardian.gov.uk
From April 2007 you should contact the OPG if you need
information on the Mental Capacity Act 2005.
This booklet will be updated once the Mental Capacity Act comes
into force in 2007.
If there is anything you really liked or didn’t like about the booklet
please let us know so that we can improve the next booklet.
Please write to us at:
Communications Team
Mental Capacity Implementation Programme
Department for Constitutional Affairs
5th Floor Steel House
11 Tothill Street
London
SW1H 9LH
Or email us:
makingdecisions@dca.gsi.gov.uk
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Notes
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Notes
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Other booklets in this series include:
1 Making decisions about your health, welfare or finance.
Who decides when you can’t?
3 Making decisions. A guide for people who work in health
and social care
4 Making decisions. A guide for lawyers and advice workers
5 Making decisions about your health, welfare or finance.
Who decides when you can’t? An Easy Read guide
These booklets are available in other languages and alternative
formats. To order any of these booklets:
T 020 7210 0025
E makingdecisions@dca.gsi.gov.uk
The booklets are also available online at:
www.dca.gov.uk/legal-policy/mental-capacity
The Mental Capacity Implementation Programme published
this booklet. It was written by Turning Point, Sense, Alzheimers
Society and Age Concern who are members of the Making
Decisions Alliance.
© Crown copyright 2006
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