AOA Tenant Screening Company (rev. 11/19)
Telephone:888-294-4640 Fax: 818-245-9332 E-mail: serviceagreement@mrlandlord.com
AOA Tenant Screening Company (rev. 11/19)
Telephone:888-294-4640 Fax: 818-245-9332 E-mail: serviceagreement@mrlandlord.com
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MRLANDLORD.COM MRLANDLORD.COM
sole discretion. AOA may add to or change its requirements for granting (Internet) access to the services at any time (including, without limitation, the imposition of fees relating to (Internet) access upon
reasonable notice to Company), and reserves the right to change passwords/passphrases and to revoke any authorizations previously granted. Note: Partially completed forms and verbal requests will
not be accepted.
4. An ocer of the Company agrees to notify AOA in writing immediately if it wishes to change or delete any employee as a Head Security Designate, Security Designate, or Authorized User; or if the
identied Head Security Designate, Security Designate or Authorized User is terminated or otherwise loses his or her status as an Authorized User.
Roles and Responsibilities
1. Company agrees to identify an employee it has designated to act on its behalf as a primary interface with AOA on systems access related matters. This individual shall be identied as the “Head
Security Designate.” The Head Security Designate can further identify a Security Designate(s) to provide the day to day administration of the Authorized Users. Security Designate(s) must be an employee
and a duly appointed representative of the Company and shall be available to interact with AOA on information and product access, in accordance with these TU/XPN Access Security Requirements. The
Head Security Designate Authorization Form must be signed by a duly authorized representative of the Company. Company’s duly authorized representative (e.g. contracting ocer, security manager,
etc.) must authorize changes to Company’s Head Security Designate. The Head Security Designate will submit all requests to create, change or lock Security Designate and/or Authorized User access
accounts and permissions to AOA’s systems and information (via the Internet). Changes in Head Security Designate status (e.g. transfer or termination) are to be reported to AOA immediately.
2. As a Client to AOA’s products and services via the Internet, the Head Security Designate is acting as the duly authorized representative of Company.
3. The Security Designate may be appointed by the Head Security Designate as the individual that the Company authorizes to act on behalf of the business in regards to AOA product access control
(e.g. request to add/change/remove access). The Company can opt to appoint more than one Security Designate (e.g. for backup purposes). The Company understands that the Security Designate(s) it
appoints shall be someone who will generally be available during normal business hours and can liaise with AOA’s Security Administration group on information and product access matters.
4. The Head Designate shall be responsible for notifying their corresponding AOA representative in a timely fashion of any Authorized User accounts (with their corresponding privileges and access to
application and data) that are required to be terminated due to suspicion (or actual) threat of system compromise, unauthorized access to data and/or applications, or account inactivity.
Designate
1. Must be an employee and duly appointed representative of Company, identied as an approval point for Company’s Authorized Users.
2. Is responsible for the initial and on-going authentication and validation of Company’s Authorized Users and must maintain current information about each (phone number, valid email address, etc.).
3. Is responsible for ensuring that proper privileges and permissions have been granted in alignment with Authorized User’s job responsibilities.
4. Is responsible for ensuring that Company’s Authorized Users are authorized to access AOA products and services.
5. Must disable Authorized User ID if it becomes compromised or if the Authorized User’s employment is terminated by Company.
6. Must immediately report any suspicious or questionable activity to AOA regarding access to AOA’s products and services.
7. Shall immediately report changes in their Head Security Designate’s status (e.g. transfer or termination) to AOA.
8. Will provide rst level support for inquiries about passwords/passphrases or IDs requested by your Authorized Users.
9. Shall be available to interact with AOA when needed on any system or user related matters.
Important Notice – Death Master File
Access to the Death Master File as issued by the Social Security Administration requires an entity to have a legitimate fraud prevention interest or a legitimate business purpose pursuant
to a law, governmental rule regulation, or duciary duty, as such business purposes are interpreted under 15 C.F.R. § 1110.102(a)(1).
The National Technical Information Service has issued the Interim Final Rule for temporary certication permitting access to the Death Master File (“DMF”). Pursuant to Section 203 of the Bipartisan
Budget Act of 2013 and 15 C.F.R. § 1110.102, access to the DMF is restricted to only those entities that have a legitimate fraud prevention interest or a legitimate business purpose pursuant to a law,
governmental rule regulation, or duciary duty, as such business purposes are interpreted under 15 C.F.R. § 1110.102(a)(1). As many TU/XPN services contain information from the DMF, TU/XPN would
like to remind you of your continued obligation to restrict your use of deceased ags or other indicia within the TU/XPN services to legitimate fraud prevention or business purposes in compliance with
applicable laws, rules and regulations and consistent with your applicable Fair Credit Reporting Act (15 U.S.C. §1681 et seq.) or Gramm-Leach-Bliley Act (15 U.S.C. § 6801 et seq.) use. Your continued
use of TU/XPN services arms your commitment to comply with these terms and all applicable laws.
You acknowledge you will not take any adverse action against any consumer without further investigation to verify the information from the deceased ags or other indicia within the TU/XPN services.
End User shall implement and maintain a comprehensive information security program written in one or more readily accessible parts and that contains administrative, technical, and physical safeguards
that are appropriate to the client’s size and complexity, the nature and scope of its activities, and the sensitivity of the information provided to the client by AOA; and that such safeguards shall include
the elements set forth in 16 C.F.R. § 314.4 and shall be reasonably designed to (i) insure the security and condentiality of the information provided by AOA , (ii) protect against any anticipated threats or
hazards to the security or integrity of such information, and (iii) protect against unauthorized access to or use of such information that could result in substantial harm or inconvenience to any consumer.
Credit Scoring Services Agreement
The End User hereby agrees to the following:
(i) The End User warranties that it has a “permissible purpose” under the Fair Credit Reporting Act, as it may be amended from time to time, to obtain the information derived from the TU/XPN/Fair, Isaac
Model.
(ii) The End User agrees to limit its use of the Scores and reason codes solely to use in its own business with no right to transfer or otherwise sell, license, sublicense or distribute said Scores or reason
codes to third parties;
(iii) A requirement that each End User maintain internal procedures to minimize the risk of unauthorized disclosure and agree that such Scores and reason codes will be held in strict condence and
disclosed only to those of its employees with a “need to know” and to no other person;
(iv) Notwithstanding any contrary provision of this End User Agreement, End User may disclose the Scores provided to End User under this End User Agreement to credit applicants, when accompanied
by the corresponding reason codes, in the context of bona de lending transactions and decisions only.
(v) A requirement that each End User comply with all applicable laws and regulations in using the Scores and reason codes purchased from Reseller;
(vi) A prohibition on the use by End User, its employees, agents or subcontractors, of the trademarks, service marks, logos, names, or any other proprietary designations, whether registered or
unregistered, of TU/XPN Information Solutions, Inc. or Fair, Isaac and Company, or the aliates of either of them, or of any other party involved in the provision of the TU/XPN/Fair, Isaac Model without
such entity’s prior written consent;
(vii) A prohibition on any attempts by End User, in any manner, directly or indirectly, to discover or reverse engineer any condential and proprietary criteria developed or used by TU/XPN/Fair, Isaac in
performing the TU/XPN/Fair, Isaac Model;
(viii) Warranty. TU warrants that the TU Model and XPN/Fair, Isaac warrants that the XPN/Fair, Isaac Model is empirically derived and demonstrably and statistically sound and that to the extent the
population to which the TU/XPN/Fair, Isaac Model was developed, the TU/XPN/Fair, Isaac Model score may be relied upon by Reseller and/or End Users to rank consumers in the order of the risk of
unsatisfactory payment such consumers might present to End Users. TU/XPN/Fair, Isaac further warrants that so long as it provides the TU/XPN/Fair, Isaac Model, it will comply with the regulations
promulgated from time to time pursuant to the Equal Credit Opportunity Act, 15 USC Section 1691 et seq. THE FOREGOING WARRANTIES ARE THE ONLY WARRANTIES TU/XPN/FAIR, ISAAC
HAVE GIVEN RESELLER AND/OR END USERS WITH RESPECT TO THE TU/XPN/FAIR, ISAAC MODEL AND SUCH WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, TU/XPN/FAIR ISAAC MIGHT HAVE GIVEN RESELLER AND/OR END USERS WITH RESPECT THERETO, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Reseller and each respective End User’s Rights under the foregoing Warranty are expressly conditioned upon each respective End User’s periodic
revalidation of the TU/XPN/Fair, Isaac Model in compliance with the requirements of Regulation B as it may be amended from time to time (12 CFR Section 202 et seq.).
(ix) A provision limiting the aggregate liability of Reseller, TU/XPN/Fair, Isaac to each End User to the lesser of the Fees paid by Reseller to TU/XPN/Fair, Isaac for the TU/XPN/Fair, Isaac Model resold
to the pertinent End User during the six (6) month period immediately preceding the End User’s claim, or the fees paid by the pertinent End User to Reseller under the Resale Contract during said six (6)
month period, and excluding any liability of Reseller, TU/XPN/Fair, Isaac for incidental, indirect, special or consequential damages of any kind.
Some of the technical requirements stated in this form may not apply to all end users but must be included into our Access
Security Requirements Form/Credit Scoring Services Agreement as directed by the Credit Reporting Agency.
It is important that you keep all rental/employment applications for a minimum of ve years. This will help to facilitate the investigative process should a consumer claim that you inappropriately
accessed their credit report. By signing below, you acknowledge receipt of the policies listed on this document. You further acknowledge that you read, understand, and agree to implement and adhere to
the above controls.
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Signature/Title Date
