6131 Orangethorpe Avenue, Suite 500, Buena Park, CA 90620
Toll Free: +1 (800) 345-7884 FAX: +1 (866) 400-5205 www.swmc.com NMLS ID: 3277
Hours of Operation: Mon to Fri 7:00 AM to 7:00 PM PT
Insurance Claim Repair Process
Thank you for contacting Sun West Mortgage in regards to your insurance claim. This may
be a difficult time for you, but we are here to assist you. Please review the following steps
to move forward with the repair process.
1. Contact your insurance company - As soon as possible after your property suffered
damage contact your insurance company and file an insurance claim. Once the claim is
settled, your insurance company will provide you with:
An Estimate of Damages Referred to as an Adjuster’s Report or Loss of Damage
Report.
An Insurance Claim Check The check will be issued payable to you and Sun West
Mortgage.
As the mortgage Servicer, Sun West Mortgage is named on the insurance claim
check. The interest we hold on the subject property entitles us to oversee the repair
process and disburse the claim funds accordingly. We have a secured interest in the
property and are required to ensure it is restored to its original condition or better
condition, or value. As such we are required to discuss with you, the borrower, the
terms of a viable repair plan. This includes any plans for repairing the property within
the amounts available through insurance proceeds and borrower funds. We will
review and approve the final plans for repair, including obtaining the necessary
documentation to support intent to repair the property.
Repairs are required to be completed within 6 months from the initial disbursement.
If additional time is needed the repair progress may be assessed toward the end of
the repair period to determine if an extension may be granted.
2. Provide documentation to Sun West
A copy of the insurance claim full Adjuster’s Report or Estimate of Damages Report
Endorse the insurance claim check you received from your insurance company and
mail it to Sun West to the address below. Your check will be deposited into a trust
account on your behalf and disbursement will be made accordingly.
Attn: Repair Administration Department
Sun West Mortgage Company, Inc.
6131 Orangethorpe Avenue, Suite 500,
Buena Park, CA 90620
3. Determine if you are hiring a Contractor or repairing the home yourself
If a contractor will be involved in repairing the property, the following items are
required by Sun West: (From each contactor Involved)
1. Contractor’s Bid and/or Contract Agreement listing the items to be repaired
and the repair cost, which must be signed by both you and the contractor.
2. Contractor’s W-9 Form.
6131 Orangethorpe Avenue, Suite 500, Buena Park, CA 90620
Toll Free: +1 (800) 345-7884 FAX: +1 (866) 400-5205 www.swmc.com NMLS ID: 3277
Hours of Operation: Mon to Fri 7:00 AM to 7:00 PM PT
3. Completed Lien Waiver and Release form once the repairs are complete
If you will be repairing the damage yourself, the following items are required by Sun
West:
1. Estimate or receipts for the cost of materials that will be used to repair the
damage.
2. Signed No Contractor Certification form.
Disbursement of Insurance Claim Funds
1. Initial Disbursement:
Upon receipt of the required documents Sun West will disburse a portion of
the funds to start the repair work.
If the cost of material listed on the contractor’s bid or on the estimate you
provide is higher than 40% of the total claim check, then the initial disbursement
may be processed as per that higher amount.
2. Partial Disbursements:
When additional funds are required prior to the completion of all repair work,
then a property inspection must be completed to inspect the progress of the repair
work. Upon receipt of the inspection report, additional funds may be released.
3. Final Disbursement:
Upon completion of all repairs a final inspection is completed to verify the
damage to the property was satisfactorily repaired. Once the inspection passes a
Final Disbursement is processed.
At the time of the Final Disbursement if either contractor’s Lien Waiver and
Release form or your No Contractor Certification form is not received, then 10% of
the Insurance Claim check amount will be retained until this form is received.
6131 Orangethorpe Avenue, Suite 500, Buena Park, CA 90620
Toll Free: +1 (800) 345-7884 FAX: +1 (866) 400-5205 www.swmc.com NMLS ID: 3277
Hours of Operation: Mon to Fri 7:00 AM to 7:00 PM PT
Repair Administration Department Contact Information
Attn: Repair Administration Department Phone: (800) 453-7884 ext. 7873
Sun West Mortgage Company, Inc. Fax: (866) 558-5043
6131 Orangethorpe Avenue, Suite 500, E-mail:
insuranceclaims@swmc.com
Buena Park, CA 90620
Document Checklist
*Blank forms have been enclosed for your use
Adjuster’s Report or Loss of Damage Report
Endorsed Insurance Claim Check
Contractor’s Bid/Estimate
*Contractor’s W-9 Form
*Completed Lien Waiver and Release form
Estimate or Receipts for the cost of materials
*Signed No Contractor Certification form
Form W-9
(Rev. December 2014)
Department of the Treasury
Internal Revenue Service
Request for Taxpayer
Identification Number and Certification
Give Form to the
requester. Do not
send to the IRS.
Print or type
See Specific Instructions on page 2.
1 Name (as shown on your income tax return). Name is required on this line; do not leave this line blank.
2 Business name/disregarded entity name, if different from above
3 Check appropriate box for federal tax classification; check only one of the following seven boxes:
Individual/sole proprietor or
single-member LLC
C Corporation S Corporation Partnership Trust/estate
Limited liability company. Enter the tax classification (C=C corporation, S=S corporation, P=partnership)
Note. For a single-member LLC that is disregarded, do not check LLC; check the appropriate box in the line above for
the tax classification of the single-member owner.
Other (see instructions)
4 Exemptions (codes apply only to
certain entities, not individuals; see
instructions on page 3):
Exempt payee code (if any)
Exemption from FATCA reporting
code (if any)
(Applies to accounts maintained outside the U.S.)
5 Address (number, street, and apt. or suite no.)
6 City, state, and ZIP code
Requester’s name and address (optional)
7 List account number(s) here (optional)
Part I Taxpayer Identification Number (TIN)
Enter your TIN in the appropriate box. The TIN provided must match the name given on line 1 to avoid
backup withholding. For individuals, this is generally your social security number (SSN). However, for a
resident alien, sole proprietor, or disregarded entity, see the Part I instructions on page 3. For other
entities, it is your employer identification number (EIN). If you do not have a number, see How to get a
TIN on page 3.
Note. If the account is in more than one name, see the instructions for line 1 and the chart on page 4 for
guidelines on whose number to enter.
Social security number
or
Employer identification number
Part II Certification
Under penalties of perjury, I certify that:
1. The number shown on this form is my correct taxpayer identification number (or I am waiting for a number to be issued to me); and
2. I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue
Service (IRS) that I am subject to backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has notified me that I am
no longer subject to backup withholding; and
3. I am a U.S. citizen or other U.S. person (defined below); and
4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct.
Certification instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding
because you have failed to report all interest and dividends on your tax return. For real estate transactions, item 2 does not apply. For mortgage
interest paid, acquisition or abandonment of secured property, cancellation of debt, contributions to an individual retirement arrangement (IRA), and
generally, payments other than interest and dividends, you are not required to sign the certification, but you must provide your correct TIN. See the
instructions on page 3.
Sign
Here
Signature of
U.S. person
Date
General Instructions
Section references are to the Internal Revenue Code unless otherwise noted.
Future developments. Information about developments affecting Form W-9 (such
as legislation enacted after we release it) is at www.irs.gov/fw9.
Purpose of Form
An individual or entity (Form W-9 requester) who is required to file an information
return with the IRS must obtain your correct taxpayer identification number (TIN)
which may be your social security number (SSN), individual taxpayer identification
number (ITIN), adoption taxpayer identification number (ATIN), or employer
identification number (EIN), to report on an information return the amount paid to
you, or other amount reportable on an information return. Examples of information
returns include, but are not limited to, the following:
• Form 1099-INT (interest earned or paid)
• Form 1099-DIV (dividends, including those from stocks or mutual funds)
• Form 1099-MISC (various types of income, prizes, awards, or gross proceeds)
• Form 1099-B (stock or mutual fund sales and certain other transactions by
brokers)
• Form 1099-S (proceeds from real estate transactions)
• Form 1099-K (merchant card and third party network transactions)
• Form 1098 (home mortgage interest), 1098-E (student loan interest), 1098-T
(tuition)
• Form 1099-C (canceled debt)
• Form 1099-A (acquisition or abandonment of secured property)
Use Form W-9 only if you are a U.S. person (including a resident alien), to
provide your correct TIN.
If you do not return Form W-9 to the requester with a TIN, you might be subject
to backup withholding. See What is backup withholding? on page 2.
By signing the filled-out form, you:
1. Certify that the TIN you are giving is correct (or you are waiting for a number
to be issued),
2. Certify that you are not subject to backup withholding, or
3. Claim exemption from backup withholding if you are a U.S. exempt payee. If
applicable, you are also certifying that as a U.S. person, your allocable share of
any partnership income from a U.S. trade or business is not subject to the
withholding tax on foreign partners' share of effectively connected income, and
4. Certify that FATCA code(s) entered on this form (if any) indicating that you are
exempt from the FATCA reporting, is correct. See What is FATCA reporting? on
page 2 for further information.
Cat. No. 10231X
Form W-9 (Rev. 12-2014)
6131 Orangethorpe Avenue, Suite 500, Buena Park, CA 90620
Toll Free: +1 (800) 453-7884 FAX: +1 (866) 400-5205 www.swmc.com NMLS ID: 3277
LIEN WAIVER AND RELEASE
The undersigned (“Affiant”), being first duly sworn, deposes and says:
Affiant is a contractor, subcontractor, material man or an officer, agent or representative of same, who or which has furnished
services, labor or materials (“Contractor”) in the construction, repair, and/or replacement (the “Work”) of improvements upon real
property owned by:
Borrower Name: ________________________________________________________________________________
SWMC Loan Number: ____________________________________________________________________________
Property Address: _______________________________________________________________________________
Contractor/Company Name: ______________________________________________________________________
Nature of Work: ________________________________________________________________________________
Final Amount Due to Contractor: $___________________________
The total of all charges for, and in connection with, all such services, labor and/or materials performed or furnished by Contractor
will be paid in full to Contractor upon receipt of completed lien waiver and any other required documentation. Affiant, as Contractor
or as an officer, agent, or representative of Contractor, hereby acknowledges complete satisfaction of and forever waives and
releases all claims of every kind against Borrower or the property referred to above or any other property of Borrower, including but
not limited to all liens and claims of liens, that Contractor may have as a result of or in connection with performance or furnishing of
such services, labor and/or material upon receipt of payment.
Affiant, as Contractor or as an officer, agent, or representative of Contractor, further represent and warrants that (a) Contractor has
not assigned and will not assign any claim for payment or any right to perfect a lien against said property, (b) all persons or entities
who furnished services, labor or materials to Contractor in connection with the Work have been paid all amounts to which they have
or may become entitled therefore, and (c) Contractor’s portion of the Work is fully completed in accordance with the final plans and
specification therefore.
Affiant, as Contractor or as an officer, agent, or representative of Contractor, hereby agrees unconditionally to indemnify Borrower
and hold Borrower harmless from all liability, loss, cost, or expense (including, but not limited to, attorneys’ fees) now or hereafter
incurred, paid, or suffered by asserted against Borrower or any of Borrower’s property because of any claim or action by Contractor
with respect to the claims, liens, and rights herein waived and released or arising out of any breach or untruth of any warranty or
representation here in made. Affiant represents that Affiant is duly authorized to execute the document on behalf of Contractor. All
the provisions of the document shall bind Affiant, Contractor, and their heirs, legal representatives, successors, and assigns, and
shall inure to the benefit of Borrower and Borrower’s heirs, legal representatives, successors, assigns and sureties.
Contractor Signature: ____________________________________________ Date: _________________
Borrower Signature: _____________________________________________ Date: _________________
Co Borrower Signature: ___________________________________________ Date: _________________
6131 Orangethorpe Avenue, Suite 500, Buena Park, CA 90620
Toll Free: +1 (800) 453-7884 FAX: +1 (866) 400-5205 www.swmc.com NMLS ID: 3277
NO
CONTRACTOR
INV
OLVED
CLAUSE
Loan Number: ___________________________
Name: __________________________________
Property Address: ________________________
________________________________________
I, ___________________________________________ , certify that I selfcontracted and made all /
Part of the necessary repairs to my property located at, _______________________________________
__________________________________________________________________ .
I take full financial responsibility and certify that all of the repairs have been completed. This is also to
certify that no contractors were involved in any repair work related to the property located at, _______
__________________________________________________________________________________.
I take full responsibility that no mechanic’s lien will be placed on the home.
I have read and understand above statement as true:
________________________________________
Borrower’s Signature Date: _____________
________________________________________ Date: _____________
Co-Borrower’s Signature