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Repayment Assistance Plan
Contact Information
If you need help completing this application or have other questions concerning your student loans, please contact the National Student Loans Service Centre
or your Financial Institution.
National Student Loans Service Centre On-line: CanLearn.ca
Toll Free: 1 888 815-4514 (within North America) TTY: 1 888 815-4556
800 2 225-2501 (outside North America, dial the appropriate country code first)
Fast Facts about the Repayment Assistance Plan
Privacy Notice Statement
The information you provide is collected under the authority of the Canada Student Financial Administration Act (CSFAA) and Regulations, the Canada Student Loans Act (CSLA) and Regulations, and the
Apprentice Loan Act (ALA) and Regulations for the administration of the Canada Student Loans Program (CSLP) and/or the Canada Apprentice Loan (CAL). The Social Insurance Number (SIN) is collected under
the authority of the Canada Student Financial Assistance Regulations (CSFAR), Canada Student Loan Regulations (CSLR), and Apprentice Loan Regulations (ALR) and in accordance with the Treasury Board
Secretariat Directive on the Social Insurance Number, which lists the CSFAR, CSLR, and ALR as authorized users of the SIN. The SIN will be used as a file identifier, and, along with the other information you
provide, will also be used to validate your application, and to administer and enforce the CSLP and CAL.
Participation in the Repayment Assistance Plan (RAP) is voluntary. Refusal to provide your personal information will result in you not receiving any assistance under RAP.
The information you provide will be shared with provincial governments, financial institutions, the National Student Loans Service Centre, and the Canada Apprentice Loan Service Centre. It could also be shared
with other federal government institutions, the Student Loan Corporation of NL and its agents, and any previous lender for the purpose of the administration and enforcement of the CSFAA, CSLA or ALA.
It may also be shared with consumer credit grantor(s), credit bureau(s), credit reporting agency(ies), any person or business with whom you have or may have had financial dealings, and your Financial
Institution(s) to directly or indirectly collect, retain, use, and exchange among themselves any personal information related to this application for the purposes of carrying out their duties under the Federal Act(s)
and Regulation(s) and/or the applicable Provincial Act(s) and Regulation(s) relating to student and/or apprentice financial assistance including for administration, enforcement, debt collection, audit, verification,
research, and evaluation purposes.
Your personal information is administered in accordance with the CSFAA and CSFAR, CSLA and CSLR, the ALA and ALR, the Department of Employment and Social Development Act, the Privacy Act, and other
applicable laws. You have the right to the protection of, access to, and correction of your personal information, which is described in Personal Information Bank(s) ESDC PPU 030 and/or ESDC PPU 709.
Instructions for obtaining this information are outlined in the government publication entitled Info Source, which is available at the following web site address: www.infosource.gc.ca. Info Source may also be
accessed on-line at any Service Canada Centre. You have the right to file a complaint with the Privacy Commissioner of Canada regarding the institution's handling of your personal information at: https://
www.priv.gc.ca/faqs/index_e.asp#q005
Notice of collection of personal information (relevant to borrowers with ON student loans)
The personal information provided in connection with this application, including your Social Insurance Number ("SIN"), is necessary for the proper administration of the Ontario Student Assistance Program
("OSAP"). This information is being collected and will be used by the Ministry of Training, Colleges and Universities ("the ministry") to administer and enforce OSAP including: determining eligibility; verifying the
application and any Interest Relief granted; maintaining and auditing the applicant's file; and collecting loans, overpayments, and repayments. Your SIN will be used as a general identifier in administering OSAP.
The ministry administers and enforces OSAP under the authority of the Ministry of Training, Colleges and Universities Act, R.S.O. 1990, c. M.19, as amended, and R.R.O. 1990, Reg. 774, as amended, O. Reg.
312/10, as amended, and O. Reg. 268/01, as amended; the Ontario Financial Administration Act, R.S.O.1990, c. F.12, as amended; the Canada Student Financial Assistance Act, S.C. 1994, c.28, as amended,
and the Canada Student Financial Assistance Regulations, SOR 95-329, as amended. If you have any questions about the collection or use of this information, contact the Director, Student Support Branch,
Ministry of Training, Colleges and Universities, PO Box 4500, 189 Red River Road, 4th Floor, Thunder Bay ON P7B 6G9; (807) 343-7260.
If you have student loans from Alberta, British Columbia, Ontario, New Brunswick, Newfoundland and Labrador, Nova Scotia or Saskatchewan, and/or
Canada Apprentice Loans, this single application will cover both your Federal and Provincial loans under the applicable Federal and Provincial RAP programs,
and Interest Relief for some provincial loans.
If you are approved for the Repayment Assistance Plan (RAP), your loan payment terms will be altered during your approved period of RAP in accordance
with the applicable Federal and Provincial RAP programs. More specifically, if you are approved for RAP, your monthly payment amount will be reduced to an
affordable payment that will never exceed 20% of your gross family income, and may be reduced to a zero payment amount. During an approved period of
RAP, all payments will be applied to your principal first. If you are not approved for RAP, you will remain responsible for making your regular loan payments in
accordance with your payment terms.
Periods of Assistance: RAP is available in six month blocks of time (to a maximum of 180 months) at any point during your loan repayment.
Re-Application: At the end of your six month RAP term, if you wish to continue with repayment assistance, you must re-apply. If not, you are responsible for
making your regular loan principal and interest payments in accordance with your regular payment terms. Depending on the impact of RAP on your
Outstanding Loan Balance, your payment amount may increase or your amortization period may be extended.
Restrictions: If you are approved for RAP, you may be subject to restrictions, if (1) you fail to make all your affordable payments by the end of the month
following your six-month RAP period, (2) you receive "write down" benefits in RAP Stage 2, or (3) you are on RAP-PD and more than five years have passed
since your completion of studies. Restrictions will prevent you from obtaining further loans and grants until you have fully paid your existing student and/or
apprentice loans.
Further details on restrictions are available through the National Student Loans Service Centre (NSLSC) or at CanLearn.ca.
Date and Signature: You must sign and date your application and ensure that the NSLSC or your Financial Institution receives your application within 40
days of your signature date. The NSLSC and/or the Canada Apprentice Loan Service Centre will send a letter to you with the result of your application.
Eligibility Overview
4. You may need to enter into a new agreement to alter your payment terms. If you have outstanding interest that you have not paid, you can chose to add it
to your principal balance (capitalize), if you have not previously used this option. You may only capitalize up to three months of interest to the principal
balance of your loan.
3. You may be ineligible for repayment assistance if you are currently restricted from eligibility for any student or apprentice loans.
2. You must reside in Canada to be eligible for RAP. For the purposes of this application, if you are participating in an international internship program or are
a member of the Canadian Armed Forces stationed abroad, you qualify.
1. Your loan(s) must be in repayment status. You may need to submit further documentation related to the repayment of your Integrated Student Loans,
Canada Student Loans, Canada Apprentice Loans or Provincial Student Loans, as applicable. To obtain the required forms or agreements, contact the
National Student Loans Service Centre or your Financial Institution or complete and sign the documentation that has been provided. You may be required
to provide additional supporting documentation as proof of all income reported in Section 2 in order to determine eligibility for the Repayment Assistance
Plan (RAP).
5. You may be restricted from future financial assistance if you provide false or misleading information, including by omission.